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Country Inn & Suites Orlando Airport

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5440 Forbes Place, Orlando, FL 32812
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Country Inn & Suites Orlando Airport
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Ranked #158 of 327 Hotels in Orlando
A recent review
4 of 5 stars reviewed 3 days ago
Susanne F Las Vegas, Nevada
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347 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Vegas, Nevada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We had a very pleasant stay. Came off cruise Saturday and our flight home was not until Monday. The cruise shuttle dropped us off at airport and Willie from the hotel picked us up. Rarly check-in was available! Quiet place, airport does not bother much. Nice time at the outdoor pool.

Was this review helpful? Yes
John S, General Manager at Country Inn & Suites Orlando Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our beautiful outdoor pool and that we were able to check you in early after your cruise. We look forward to your next stay with us at the Country Inn & Suites Orlando Airport. John Sterk General... More 

Lake Placid, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Not a bad room on the 6th floor but they allow the outdoor pool to be open until 11 so it is really loud, even up here. Not great when we had to be on the 5 a.m. Shuttle. Also THE slipperiest bathtub ever (it's the design of the bathtub). My son fell. I can't believe they haven't been sued... More 

Was this review helpful? Yes
John S, General Manager at Country Inn & Suites Orlando Airport, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the noise coming from the pool area. Your feedback helps us prevent situations such as this in the future. We are also looking at the tubs to make sure they are safe for all of our guests. We... More 

toronto, ontario
Top Contributor
86 reviews 86 reviews
39 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Currently here for the first of 2 nights we have reserved. We regularly stay at Country Inn & Suites so wanted to use some of our acquired points. Checked in early and staff were nice enough to let us into the room. First room didn't have an a/c unit that seemed to be working properly. Second room have a really... More 

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John S, General Manager at Country Inn & Suites Orlando Airport, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. John Sterk General Manager More 

easton, md.
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel was lovely. Plenty of room for us. Lots of amenities. I did encounter one problem which I thought should have been handled differently. I stepped on something sharp in my room and when I turned my foot over, it was a pin or a piece of staple lodged in my foot. I plucked it out. But then when my... More 

Was this review helpful? Yes 2
John S, General Manager at Country Inn & Suites Orlando Airport, responded to this review

I apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. I will address the issue that happened with our staff to make sure we handle it apropriately. Thank you for your feedback and we hope you give us another opportunity when you are... More 

Norfolk, VA
Top Contributor
107 reviews 107 reviews
38 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is a mile or so from the airport and close to rest n shop n gas stations n off site rental car returns very nice place gave a small welcome gift bag small one bedroom suite with two T.V. watch is nice very clean nice breakfast , took me too the rental return the night before so I... More 

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John S, General Manager at Country Inn & Suites Orlando Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our shuttle and our convenience to the airport as well as all our nearby restaurants and shopping. We look forward to your next stay with us at the Country Inn & Suites Orlando Airport. John Sterk General... More 

Smith Mountain Lake, VA
Top Contributor
82 reviews 82 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in the area for a meeting and stayed here because it was recommended by the organization we were with, we stayed here. It turned out to be a great recommendation...close to restaurants and shopping, as well as our meeting place. Beds were very comfortable and room was very comfortable. No unnecessary noise..everything very clean. We had one meeting... More 

Was this review helpful? Yes
John S, General Manager at Country Inn & Suites Orlando Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the convenience to the nearby restaurants and shopping as well as our comfortable beds. Our direct rates are the same as the online channels and by booking directly, you can earn 20 Club Carlson points per dollar... More 

The Villages
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We did stay & park. Check in 3/10. Very easy check in. Employee answered all our questions about leaving car, getting to & from airport, restaurants in walking distance. Many available. Cookies & coffee available at chech in. Room clean, tv in king bedroon &sitting area where couch converts to queen bed. Coffee maker, microwave, refrig, excellent breakfast included. van... More 

Was this review helpful? Yes
John S, General Manager at Country Inn & Suites Orlando Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed everything with your stay including all our nearby restaurants, our "Be Our Guest" breakfast, and of course our cookies. We look forward to your next stay with us at the Country Inn & Suites Orlando Airport. John... More 

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