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Country Inn & Suites By Carlson, Orlando Airport, FL

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5440 Forbes Place, Orlando, FL 32812
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Country Inn & Suites By Carlson, Orlando Airport, FL
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Country Inn & Suites By Carlson, Orlando Airport, FL
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419 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Port Orange, Florida
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The front desk did not give you a warm and cozy feeling. The room was in need of some updates. The bed mattresses were truly worn out. So bad that you sink in the middle and they can slide off the bedspring. The linens were scratchy and upon further inspection, the mattresses were STAINED. I was exhausted from traveling otherwise... More 

Was this review helpful? Yes 1
West Palm Beach, Florida
4 of 5 stars Reviewed 4 days ago NEW

Some what good. I would like to have seen a better effort coming from the business representative to attend my recuest. I had to pass several times by the reception desk to check if was any possibility for me to stay another night. They never call me even though they new since the beginning.

Review collected in partnership with Country Inns & Suites By Carlson

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Fargo, North Dakota
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is very close to the airport, so very convenient for an overnight before a flight. The room was clean and beds comfortable. My only big complaint is that the air conditioning and room had a smell of mildew. The breakfast was good and plentiful. The staff was friendly and helpful when I had trouble with both of the... More 

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1 review
4 of 5 stars Reviewed 4 days ago NEW

Upon calling the hotel for Pickup My driver Vince was there before I was He was great, told me about the area gave suggestions for dining, and helped me out with every aspect of my stay, gave me advice also on saving money and recommended a great restaurant, He was so valuable.The rooms were good nothing fancy ,The front desk... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Birmingham
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is average. The rooms are clean and beds are comfortable. The pool is large but it was a very hot 95 degrees. There was no shade except for the shade made by the pool house which was about a 5x8 area and there were 3 people all huddled in that area trying to keep cool. There were tables but... More 

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Roxboro, North Carolina
1 review
4 of 5 stars Reviewed 1 week ago

We had a great stay. Although every busy during the time of year we went (right after most kids get out of school for the summer), the staff was very accommodating and even helped us locate some Redbox movies that we accidentally left in the room after our departure. The only difficulty we had was parking (since the hotel was... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Redmond, WA
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked this hotel for a one night stay on the way from Seattle to Aruba. Sounded perfect - close to the airport, airport shuttle, free breakfast. Unfortunately the reality turned out to be a nightmare. After we picked up our luggage, I called the hotel to get their free shuttle. It took them 35 minutes to answer the phone! I... More 

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Orlando Airport, FL, responded to this review

Thank you for reaching out and writing your review. We are sorry to hear of your unsatisfactory experience during your stay, in regards to the staff and shuttle service and for the condition of the decor in your room. It is unfortunate when situations like this arise. We take every action to make sure that all guests are affected as... More 

2 reviews
2 of 5 stars Reviewed 2 weeks ago

The hotel room was very clean. Staff were very courteous. The mattresses sunk in and I felt I was in a cheap hotel that you pay by the hour. The mattress would slide off the bed constantly even if you just bumped into them. Extremely uncomfortable nights sleep. the parking was a nighmare, had to call he front desk numerous... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Orlando Airport, FL, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. More 

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