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TownePlace Suites Orlando East / UCF Area

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11801 High Tech Avenue, Orlando, FL 32817
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TownePlace Suites Orlando East / UCF Area
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TownePlace Suites Orlando East / UCF Area
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86 Reviews from our TripAdvisor Community

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Traveler rating
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    33
    14
    7
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • All months
    (86)
  • Mar-May only
    (28)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (23)
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There are newer reviews for TownePlace Suites Orlando East / UCF Area
See the most recent reviews
Johns Creek, Georgia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 14, 2014

Stayed at this hotel in March with my husband while he was in the area on business. Booked a studio king and was pleasantly surprised that we were upgraded to a 2 bedroom suite. Our room was clean when we checked in. We were on the end of the hall by the elevator. The breakfast was nice and met my... More 

Was this review helpful? Yes 2
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

I am pleased to hear that you found your stay to be a nice one and that our staff was able to surprise you with an upgrade. I hope that the dog did not detract from your stay, as for the mattresses our mattresses were replaced by the end of 2013 with new pillow top mattresses. I apologize if these... More 

New Orleans, Louisiana
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed April 10, 2014

The Hotel is okay, the reason why i came here was to be at a half way point from here to Cape Canaveral to meet my parents from a cruise, when i pulled up i notice Hampton Inn to my left and i should of stay there. Upon arrival i didn't even no where the front desk was. Once u... More 

Was this review helpful? Yes 1
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

I'm sorry that you did not enjoy your stay with us. The TownePlace Suites brand is designed to provide a simple, casual, no-frills experience. Part of this is our smaller lobby. While our business center does have it's own room and is mainly designed for on the go printing, I am sorry that you felt your privacy was violated by... More 

Pompano Beach
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed March 20, 2014

We are Marriott Rewards members also have a Marriott rewards Visa so we always use this brand. We have never stayed at the Towne Place Suites before and will not again. We stayed at the property outside of UCF in Orlando. The Manager was never on site and the clerks are all students at the school. It is a pet... More 

Was this review helpful? Yes 3
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

I apologize for the experience you encountered and I assure you that it is not the norm. Like Residence Inn, being an extended stay brand TownePlace Suites are pet-friendly properties. While pets are not restricted to certain floors, we do our best to ensure that our guests are not disturbed and when pet related issues are brought to our attention... More 

Orlando, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 10, 2014

Its not in the perfect location for theme parks but if you are looking for a safe place to stay this is it. There are many places to eat nearby. The kitchen is small but gets the job done, I wasnt a fan of the oven. For some reason everytime I tried to cook in it, it would create so... More 

Was this review helpful? Yes 2
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

I am pleased to hear that you had an amazing stay with us while vacationing in Orlando. I will be sure to pass you comment on to the staff so they see how your stay was and to also look into the smoking oven issues so we can correct this. Thank you for taking the time to review your stay... More 

Sykesville, Maryland
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed February 7, 2014

Very near UCF and in the business park area with Siemens. Friendly staff. In room free WiFi. Dog friendly. Full kitchen and a sleep sofa. I had a first floor room and a nice desk too. This hotel is a little outdated.

Was this review helpful? Yes
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

Thank you for taking the time to review your stay with us. I am glad that you enjoyed your room, as well as our staff. While some areas of the TownePlace Suites brand we are unable to change at the moment, we are in the process of updating our furniture and are finalizing our plans to update our leisure room... More 

Bangor, ME
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 27, 2014

You need it and they provide it! Directions, suggestions, forgotten items, doing the extra touches to bring a smile to children's faces, and very clean. There are cookies at night. We were there to do the attractions in there so basically it was a place to stay and sleep. It didn't take long before we were calling it home! Breakfast... More 

Was this review helpful? Yes 1
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

I am pleased to hear you enjoyed your stay at our property while visiting the Orlando attractions. We do our best to provide great service and I am glad that our staff put smiles on the faces of your children. We hope to see if for any return travels you may make to Orlando and I wish you safe travels... More 

Orlando, Florida
1 review
5 of 5 stars Reviewed January 16, 2014

I have been several times the service is super good I'm not complaining the staff are well aware with the fast customer service and comfortable ... the rooms are nice, clean and spacious everything that a person looking to rest as if outside your home that is what we all look at the time when we left our home ...... More 

Was this review helpful? Yes
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

I am pleased to hear that you enjoyed your stays with us and found the service and rooms. Thank you for taking the time to review your stay with us, we look forward to seeing you again in the future! More 

Cocoa Beach, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 8, 2014

Stayed at this hotel over the holidays......clean, comfortable stay. Very friendly staff. Really liked the kitchens & the ability to cook in the room as well as the extra space. Very nice place. We have already inquired about reserving a suite again in December 2014 & are looking forward to our next visit.

Was this review helpful? Yes
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

Thank you for taking the time to review your stay with us, I am pleased to hear that our rooms fit your holiday travel needs and look forward to seeing you next year! More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed January 2, 2014

I stayed at this hotel for one night. I arrived at 3pm and my room was still not ready. The person at the front desk was not very helpful or polite. I was asked to wait in the breakfast room/lobby. I eventually got my room key and went to my room. The hallway smelled muggy and dirty. The room was... More 

Was this review helpful? Yes 2
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

I am sorry to hear that your first impression was a poor one. While rooms were available that day to check in, in order to accommodate last minute room requests not reflected while booking your reservation unfortunately it did involve some time as that specific room had not yet been cleaned. We did do our best to allow you to... More 

Washington DC, District of Columbia
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed January 2, 2014

Before I write this... understand that I stay in hotels on avg of 90-100 or so nights a yr.. for the last 10 yrs.. I checked into this property which looks great on the outside. The guy at the FD was pleasant. I had 2 adjoined rooms in my party. Had I been alone, I would NOT have stayed here.... More 

Was this review helpful? Yes 1
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