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TownePlace Suites Orlando East / UCF Area

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11801 High Tech Avenue, Orlando, FL 32817
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TownePlace Suites Orlando East / UCF Area
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TownePlace Suites Orlando East / UCF Area
Review This Hotel

75 reviews from our community

Traveler rating
    20
    33
    12
    7
    3
See reviews for
28
7
10
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (75)
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    (20)
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    (18)
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There are newer reviews for TownePlace Suites Orlando East / UCF Area
See the most recent reviews
Covington, Georgia, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 31, 2014

Stayed here with a group for 5 nights. Towels are thick and soft, mattress was comfy and clean, plenty of fluffy pillows. Service was courteous and professional. Had absolutely no problems. The pool is pretty small and the blue color on the bottom has been rubbed off so the concrete showing through makes the bottom look unclean, but it ISNT.... More 

Was this review helpful? Yes 1
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

Thank you for taking the time to recommend our property as a great place to stay for those visiting the UCF Area. I hope your entire group enjoyed their stay and am pleased that you enjoyed our services as well as amenities. You are correct that the bottom of the pool currently has some surfacing issues and are determining which... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

Great east location, walk to restaurants, convenient. Have stayed many times and always satisfied. Friendly and efficient staff always makes it work. Updated breakfast area was very popular with guests. Our favorite hotel, recommended to all my friends.

Was this review helpful? Yes 1
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

Thank you for taking the time to review your stay with us, I am pleased to hear that we are always your first choice when staying in the East Orlando area! I will be sure to pass your comment along to our staff so they are aware how they have positively impacted your stay with us. It is always good... More 

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 30, 2014

My fiancé and I typically live a very hectic life, coming to this hotel was perfect to relax and allowed us to take a step back away from the chaos. The hotel has a cozy feel with its natural looking decor and friendly staff. Being able to walk to some restaurants was a real treat.

Was this review helpful? Yes 2
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

I am pleased to hear that you found our property to be relaxing and cozy. We do our best to provide the Marriott service that one would expect and I will be sure to pass your comment along to our staff so that they are aware how they positively impacted your stay with us. I am glad that you found... More 

Greensburg
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 30, 2014

My family and me stayed at this establishment and we had a good time. The kids liked the breakfast it's nice to start off the day with a free meal. It would've been nice to have bacon for breakfast but it was the right price so I can't complain. I had a two beds room and it was really good.... More 

Was this review helpful? Yes 2
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

I am glad to hear that you had a good time staying with us and that our Grab-n-Go breakfast was enjoyed by your family. For future reference, at this time there are no plans for the brand to expand upon the current breakfast style by adding hot items. Thank you for taking the time to review your stay with us.... More 

Dallas, Texas
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 18, 2014

I only stayed one night here but I really enjoyed it and if I had the opportunity, I would stay longer! Check-in experience was phenomenal! I can't remember the name of the lady who checked me in but she was super friendly! It was raining cats and dogs and she offered me an umbrella so that I can keep my... More 

Was this review helpful? Yes 2
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

Thank you for taking the time to share a thorough review of our property. I am glad to hear that you enjoyed your experience with us and we hope we have the opportunity to serve you again as our guest in the future. I will be sure to pass along your comment to the desk staff so they are aware... More 

Cullowhee, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2014 via mobile

I stayed here for an interview I had at UCF and I found it to be a pleasant stay. No complaints here, I can see why this hotel is good for individuals who are staying in town for an extended project. My interview was successful which I can partly credit to the front desk staff who helped me with directions... More 

Was this review helpful? Yes 2
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

Congratulations on your successful interview! I am pleased to hear that you found your stay to be pleasant with no complaints and that you found the front desk staff to be helpful. Thank you for taking the time to review your stay with us and provide your recommendation. More 

West Palm Beach, Florida
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 28, 2014

Over all the room was okay for the amount paid. Of course i used airline miles to book here. the room was clean, the bed was comfortable, but it could use updating. The microwave in my room did not work properly, meaning a few number buttons would not work..The number 3 was working well lol. Very roomy and nice COLD... More 

Was this review helpful? Yes 1
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

Thank you for taking the time to review your stay with us. I am pleased to hear that you enjoyed our rooms and found our pool to be relaxing. I am sorry to hear after your departure that there was trouble with the microwave. We appreciate feedback from our guests to correct issues to improve for future visits and I... More 

Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 23, 2014

Stayed here on business. Hotel and Room were generally ok however, there were areas of improvement needed. The appliances in the room were dated. Also, the shower curtain had some mold residue on it. The beds were clean and comfortable though and the people were very nice. I wish they had better breakfast options.

Was this review helpful? Yes 1
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

While I am pleased to hear that you found our bedding to be clean and comfortable and our staff to be very nice, I am sorry to hear about the areas that detracted from your stay with us. I have passed your comment on to our housekeeping supervisor so that operational errors can be addressed and corrected. As for our... More 

Raleigh, North Carolina
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 13, 2014

It's an ok hotel if you're only staying a night or two. I stayed 3 nights on business because of its low cost and closeness to the business parks. There are lots of places to eat very close by this hotel. It was a clean hotel, had a free small grab n go breakfast daily. The bathroom and kitchen in... More 

Was this review helpful? Yes 2
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

Thank you for taking the time to review your stay with us. I am glad that you found our location and pricing to be convenient for your business needs and that our bathroom and kitchen styles did not detract too much from your stay. We hope to have the opportunity to serve you as our guest in the future. More 

Johns Creek, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2014

Stayed at this hotel in March with my husband while he was in the area on business. Booked a studio king and was pleasantly surprised that we were upgraded to a 2 bedroom suite. Our room was clean when we checked in. We were on the end of the hall by the elevator. The breakfast was nice and met my... More 

Was this review helpful? Yes 2
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

I am pleased to hear that you found your stay to be a nice one and that our staff was able to surprise you with an upgrade. I hope that the dog did not detract from your stay, as for the mattresses our mattresses were replaced by the end of 2013 with new pillow top mattresses. I apologize if these... More 

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