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All 326 Orlando hotels

TownePlace Suites Orlando East / UCF Area

2.5 of 5 Hotel   |   11801 High Tech Avenue, Orlando, FL 32817
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Ranked #212 of 326 Hotels in Orlando
A recent review
3 of 5 stars Reviewed May 13, 2014
sue F Raleigh, North Carolina
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67 reviews from our community

Traveler rating
    18
    31
    9
    7
    2
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25
7
9
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for TownePlace Suites Orlando East / UCF Area
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Raleigh, North Carolina
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 13, 2014

It's an ok hotel if you're only staying a night or two. I stayed 3 nights on business because of its low cost and closeness to the business parks. There are lots of places to eat very close by this hotel. It was a clean hotel, had a free small grab n go breakfast daily. The bathroom and kitchen in... More

Was this review helpful? Yes 2
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

Thank you for taking the time to review your stay with us. I am glad that you found our location and pricing to be convenient for your business needs and that our bathroom and kitchen styles did not detract too much from your stay. We hope to have the opportunity to serve you as our guest in the future. More

Johns Creek, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2014

Stayed at this hotel in March with my husband while he was in the area on business. Booked a studio king and was pleasantly surprised that we were upgraded to a 2 bedroom suite. Our room was clean when we checked in. We were on the end of the hall by the elevator. The breakfast was nice and met my... More

Was this review helpful? Yes 2
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

I am pleased to hear that you found your stay to be a nice one and that our staff was able to surprise you with an upgrade. I hope that the dog did not detract from your stay, as for the mattresses our mattresses were replaced by the end of 2013 with new pillow top mattresses. I apologize if these... More

Scottsdale, Arizona
Contributor
20 reviews 20 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed April 10, 2014

The Hotel is okay, the reason why i came here was to be at a half way point from here to Cape Canaveral to meet my parents from a cruise, when i pulled up i notice Hampton Inn to my left and i should of stay there. Upon arrival i didn't even no where the front desk was. Once u... More

Was this review helpful? Yes 1
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

I'm sorry that you did not enjoy your stay with us. The TownePlace Suites brand is designed to provide a simple, casual, no-frills experience. Part of this is our smaller lobby. While our business center does have it's own room and is mainly designed for on the go printing, I am sorry that you felt your privacy was violated by... More

Pompano Beach
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed March 20, 2014

We are Marriott Rewards members also have a Marriott rewards Visa so we always use this brand. We have never stayed at the Towne Place Suites before and will not again. We stayed at the property outside of UCF in Orlando. The Manager was never on site and the clerks are all students at the school. It is a pet... More

Was this review helpful? Yes 3
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

I apologize for the experience you encountered and I assure you that it is not the norm. Like Residence Inn, being an extended stay brand TownePlace Suites are pet-friendly properties. While pets are not restricted to certain floors, we do our best to ensure that our guests are not disturbed and when pet related issues are brought to our attention... More

Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 10, 2014

Its not in the perfect location for theme parks but if you are looking for a safe place to stay this is it. There are many places to eat nearby. The kitchen is small but gets the job done, I wasnt a fan of the oven. For some reason everytime I tried to cook in it, it would create so... More

Was this review helpful? Yes 2
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

I am pleased to hear that you had an amazing stay with us while vacationing in Orlando. I will be sure to pass you comment on to the staff so they see how your stay was and to also look into the smoking oven issues so we can correct this. Thank you for taking the time to review your stay... More

Sykesville, Maryland
Contributor
17 reviews 17 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 7, 2014

Very near UCF and in the business park area with Siemens. Friendly staff. In room free WiFi. Dog friendly. Full kitchen and a sleep sofa. I had a first floor room and a nice desk too. This hotel is a little outdated.

Was this review helpful? Yes
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

Thank you for taking the time to review your stay with us. I am glad that you enjoyed your room, as well as our staff. While some areas of the TownePlace Suites brand we are unable to change at the moment, we are in the process of updating our furniture and are finalizing our plans to update our leisure room... More

Bangor, ME
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 27, 2014

You need it and they provide it! Directions, suggestions, forgotten items, doing the extra touches to bring a smile to children's faces, and very clean. There are cookies at night. We were there to do the attractions in there so basically it was a place to stay and sleep. It didn't take long before we were calling it home! Breakfast... More

Was this review helpful? Yes 1
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

I am pleased to hear you enjoyed your stay at our property while visiting the Orlando attractions. We do our best to provide great service and I am glad that our staff put smiles on the faces of your children. We hope to see if for any return travels you may make to Orlando and I wish you safe travels... More

Orlando, Florida
1 review
5 of 5 stars Reviewed January 16, 2014

I have been several times the service is super good I'm not complaining the staff are well aware with the fast customer service and comfortable ... the rooms are nice, clean and spacious everything that a person looking to rest as if outside your home that is what we all look at the time when we left our home ...... More

Was this review helpful? Yes
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

I am pleased to hear that you enjoyed your stays with us and found the service and rooms. Thank you for taking the time to review your stay with us, we look forward to seeing you again in the future! More

Cocoa Beach, Florida
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 8, 2014

Stayed at this hotel over the holidays......clean, comfortable stay. Very friendly staff. Really liked the kitchens & the ability to cook in the room as well as the extra space. Very nice place. We have already inquired about reserving a suite again in December 2014 & are looking forward to our next visit.

Was this review helpful? Yes
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

Thank you for taking the time to review your stay with us, I am pleased to hear that our rooms fit your holiday travel needs and look forward to seeing you next year! More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 2, 2014 via mobile

I stayed at this hotel for one night. I arrived at 3pm and my room was still not ready. The person at the front desk was not very helpful or polite. I was asked to wait in the breakfast room/lobby. I eventually got my room key and went to my room. The hallway smelled muggy and dirty. The room was... More

Was this review helpful? Yes 2
UCFMarriotts122, Manager at TownePlace Suites Orlando East / UCF Area, responded to this review

I am sorry to hear that your first impression was a poor one. While rooms were available that day to check in, in order to accommodate last minute room requests not reflected while booking your reservation unfortunately it did involve some time as that specific room had not yet been cleaned. We did do our best to allow you to... More

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Additional Information about TownePlace Suites Orlando East / UCF Area

Address: 11801 High Tech Avenue, Orlando, FL 32817
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Orlando East / UCF Area 2.5*
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Also Known As:
Towneplace Suites Orlando East / Ucf Hotel Orlando

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