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Crestwood Suites - Orlando University of Central Florida

2.0 of 5 11424 University Boulevard, Orlando, FL 32817
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Crestwood Suites - Orlando University of Central Florida
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Crestwood Suites - Orlando University of Central Florida
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133 reviews from our community

Traveler rating
    39
    21
    16
    12
    45
See reviews for
43
11
23
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (133)
  • Mar-May only
    (36)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (26)
All months
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This is a hotel where you have to watch your back at all times. An ambulance was there when I returned from work and someone going up the elevator with me said that people get in fights there all the time. My room got new curtains during my stay and the crew that installed the curtains left my door latch... More 

Was this review helpful? Yes 1
Harpers Ferry, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Positively horrible experience. General water failure for the property yesterday (2/16/2015). The door handle to my assigned unit broke today (2/17/2015). I reported it to desk staff at 515pm. The issue wasn't enterest into the property's maintenance log until after 9pm. I made it known that prescriptions I needed to use as prescribed, in addition to general personal items, are... More 

Was this review helpful? Yes 1
Anderson, South Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at this property while visiting my daughter at UCF. Perfect location and great value! Staff was very helpful and friendly! Definitely recommend to anyone traveling near the campus! Very convenient to all area attractions!

Was this review helpful? Yes
Orlando, Florida
1 review
4 of 5 stars Reviewed January 25, 2015

It is the first time I stay at this hotel. Liked the room very much. It was very spacious and had all what you need to have comfortable stay. The room was excellent value for the money I paid. Will definitely come back and stay longer.

Was this review helpful? Yes
High Point, North Carolina, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 23, 2015

I was truly disappointed that there is a Crestwood Suites property that is allowed to be in this condition. On the evening we checked in, we waited patiently for the desk clerk to check in a couple who had reserved several rooms, but their reservations had been lost. This should have been my first sign that this was not going... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed January 5, 2015

I have stayed at this hotel several times with my family and have had no problems. My stay before last I had a minor issue which I brought it to the gm's attention (his name is Frank) upon checking out and he resolved the issue in a timely and professional manner. I must say it was one of the best... More 

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Pembroke Pines, Florida
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 31, 2014

I reserved 2 hotel rooms at Crestwood suites. When I went to my room the first thing I noticed was the overpowering scent of marijuana in the hallway. The first room I reserved was borderline acceptable, though not a nice place for the price. The second room was given to me and was barely furnished and completely unacceptable. There was... More 

Was this review helpful? Yes 4
1 review
5 of 5 stars Reviewed December 26, 2014

Very satisfied with this hotel customer service is great the staff are very friendly and helpful they extended my nights if I had to and provided services for me when I needed it and the onsite security made me feel comfortable

Was this review helpful? Yes
Davie, Florida
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed December 14, 2014

Unfortunately, Tripadvisor will not allow me to give zero stars or the Crestwood Suites would get no stars. The front desk staff was pleasant, but not very helpful. When we asked for blankets for the bed she said "I'll check the laundry later." We got them at about 9:00 PM after asking several times. The room was barely cleaned when... More 

Was this review helpful? Yes 3
CrestwoodOrlandoUCF, General Manager at Crestwood Suites - Orlando University of Central Florida, responded to this review

Dear RcDeshong First and foremost I apologize about your experience...it is not our standards to provide such an experience. This week end was very busy for the area given it was graduation week however we have no excuse for providing the service. I will share this with my staff and also if you would like to contact me at orlandoucf@crestwoodsuites.com... More 

Miami, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 3, 2014

Wow! Where do I start? I had to take a quick trip to UCF area for a meeting and thought Id stay in this hotel since it was a national chain and it had a kitchenette, and b/cs it was only $55 per night. 1. Building is old and 25-30 years outdated as far as remodeling. 2. Parking lot is... More 

Was this review helpful? Yes 3
CrestwoodOrlandoUCF, General Manager at Crestwood Suites - Orlando University of Central Florida, responded to this review

Dear P T First and Foremost I wanted to apologize about the experience you ran into. It is not our standard to provide a room in the condition you had. I do acknowledge some of the areas you addressed outside of room cleanliness and I can assure we are working in making our hotel better. I have already shared this... More 

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Additional Information about Crestwood Suites - Orlando University of Central Florida

Address: 11424 University Boulevard, Orlando, FL 32817
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crestwood Suites - Orlando University of Central Florida 2*
Number of rooms: 134
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Also Known As:
Crestwood Suites - Orlando University Of Central Florida Hotel Orlando

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