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Crestwood Suites - Orlando University of Central Florida

2.0 of 5 11424 University Boulevard, Orlando, FL 32817
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Crestwood Suites - Orlando University of Central Florida
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Crestwood Suites - Orlando University of Central Florida
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130 reviews from our community

Traveler rating
    38
    21
    16
    12
    43
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42
11
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30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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  • English first
  • Portuguese first
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  • All months
    (130)
  • Mar-May only
    (36)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (32)
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    (23)
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Orlando, Florida
1 review
4 of 5 stars Reviewed 3 days ago NEW

It is the first time I stay at this hotel. Liked the room very much. It was very spacious and had all what you need to have comfortable stay. The room was excellent value for the money I paid. Will definitely come back and stay longer.

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High Point, North Carolina, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

I was truly disappointed that there is a Crestwood Suites property that is allowed to be in this condition. On the evening we checked in, we waited patiently for the desk clerk to check in a couple who had reserved several rooms, but their reservations had been lost. This should have been my first sign that this was not going... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel several times with my family and have had no problems. My stay before last I had a minor issue which I brought it to the gm's attention (his name is Frank) upon checking out and he resolved the issue in a timely and professional manner. I must say it was one of the best... More 

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Pembroke Pines, Florida
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I reserved 2 hotel rooms at Crestwood suites. When I went to my room the first thing I noticed was the overpowering scent of marijuana in the hallway. The first room I reserved was borderline acceptable, though not a nice place for the price. The second room was given to me and was barely furnished and completely unacceptable. There was... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Very satisfied with this hotel customer service is great the staff are very friendly and helpful they extended my nights if I had to and provided services for me when I needed it and the onsite security made me feel comfortable

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Davie, Florida
Contributor
20 reviews 20 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed December 14, 2014

Unfortunately, Tripadvisor will not allow me to give zero stars or the Crestwood Suites would get no stars. The front desk staff was pleasant, but not very helpful. When we asked for blankets for the bed she said "I'll check the laundry later." We got them at about 9:00 PM after asking several times. The room was barely cleaned when... More 

Was this review helpful? Yes 2
CrestwoodOrlandoUCF, General Manager at Crestwood Suites - Orlando University of Central Florida, responded to this review

Dear RcDeshong First and foremost I apologize about your experience...it is not our standards to provide such an experience. This week end was very busy for the area given it was graduation week however we have no excuse for providing the service. I will share this with my staff and also if you would like to contact me at orlandoucf@crestwoodsuites.com... More 

Miami, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 3, 2014

Wow! Where do I start? I had to take a quick trip to UCF area for a meeting and thought Id stay in this hotel since it was a national chain and it had a kitchenette, and b/cs it was only $55 per night. 1. Building is old and 25-30 years outdated as far as remodeling. 2. Parking lot is... More 

Was this review helpful? Yes 2
CrestwoodOrlandoUCF, General Manager at Crestwood Suites - Orlando University of Central Florida, responded to this review

Dear P T First and Foremost I wanted to apologize about the experience you ran into. It is not our standard to provide a room in the condition you had. I do acknowledge some of the areas you addressed outside of room cleanliness and I can assure we are working in making our hotel better. I have already shared this... More 

1 review
4 of 5 stars Reviewed November 29, 2014 via mobile

My daughter and I stayed here for a week or two and the customer service was excellent! Any issues I had with getting fresh linen or making payments to extend my stay they were more than helpful to accommodate. I honestly feel that this extended stay is one of the safest, most spacious and cleanest facilities I've been to. I... More 

Was this review helpful? Yes
CrestwoodOrlandoUCF, General Manager at Crestwood Suites - Orlando University of Central Florida, responded to this review

Dear Valued Guest thank you for your feedback we appreciate the comments and I will be sure to share with My staff. We hope Crestwood suites Orlando UCF is you destination on future trips More 

1 review
3 of 5 stars Reviewed October 31, 2014

the people r great and had a good stay the service and staff are incredibly and rooms are okay good location to work and from work and area very close to everything like shopping ,ucf arena and other places in orlando fl

Was this review helpful? Yes
CrestwoodOrlandoUCF, General Manager at Crestwood Suites - Orlando University of Central Florida, responded to this review

Dear Valued Guest thank you for your feedback we appreciate the comments and I will be sure to share with My staff. We hope Crestwood suites Orlando UCF is you destination on future trips More 

Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 25, 2014

It looked like they where trying to do upgrades. But, had to walk around old a/c units in the hall. There was a mountain of old furniture laying out back. Had a cockroach in our room. Heard another guest complaining of bugs in his room. The hallways looked like they had not been swept in a year. Our room had... More 

Was this review helpful? Yes 3
CrestwoodOrlandoUCF, General Manager at Crestwood Suites - Orlando University of Central Florida, responded to this review

Dear Chuck S Thank you for the feedback...first and foremost I wanted to apologize about your stay. Yes we are doing some work at our hotel and this week we replaced 80% of our sofas and for so we are in process of removing all the old ones from our back lot. Our hallways get cleaned and vacuumed daily and... More 

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Additional Information about Crestwood Suites - Orlando University of Central Florida

Address: 11424 University Boulevard, Orlando, FL 32817
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crestwood Suites - Orlando University of Central Florida 2*
Number of rooms: 134
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Also Known As:
Crestwood Suites - Orlando University Of Central Florida Hotel Orlando

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