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Crestwood Suites - Disney Orlando

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8010 Presidents Drive, Orlando, FL 32809
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1 room 1 guest
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Crestwood Suites - Disney Orlando
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82 Reviews from our TripAdvisor Community

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Traveler rating
    19
    15
    9
    12
    27
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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New York City, New York
1 review
1 of 5 stars Reviewed 2 weeks ago

After checking in and being put in mold and roach infested room. As a courtesy we were upgraded to a larger room that was cleaner. And a few weeks later we were told that we had over stayed our courtesy upgrade that we would have to pay the difference in the upgrade or go back to the original size room.... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 7, 2015

My family and I have been here for about 2 months management,maintenance and the maids are vary good about 5 to 10 min to Disney world and a lil bit less to Universal studios, great washers and dryers good WiFi good tv chanels good parking need to b in befor about 11 or 12 at night or otherwise u won't... More 

Was this review helpful? Yes 1
Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 26, 2015

After they let old manager go and brought in new manager the place went to the dogs and the manager is rude and hatefull not mention dummer than a box of rocks I will never stay they again so if you are going to Orlando don't stay there and rooms are full of roaches and management does nothing to prevent... More 

Was this review helpful? Yes 1
Crestwood S, General Manager at Crestwood Suites - Disney Orlando, responded to this review

Dear Richard H First and foremost I wanted to apologize about your experience. read most of complaints and wanted to go over some: I been at Crestwood suites Disney and our pet policy restricts pets from designated areas so that that each guest does not get affected by pets and guest with pets can also go to designated areas. As... More 

1 review
4 of 5 stars Reviewed April 22, 2015 via mobile

I've been staying here for about three weeks now. The staff is helpful and polite. I'm on the third floor and it's pretty quiet. My room is great w a kitchenette and the family room. The maid service comes around and cleans your room weekly.

Was this review helpful? Yes
Crestwood S, General Manager at Crestwood Suites - Disney Orlando, responded to this review

Dear Valued guest thank you for your nice comments. I will make sure I share with my staff. We are glad you are enjoying your stay with has. More 

Michigan
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 6, 2015

The 2 gals at desk was very nice that's all I can say about this place. Security guard was very rude not helpful! Trash is not picked up it stinks, furniture in room is gross hated to even to sit on it without something covering it. Sink sprayed out water on the side of it, the counter was water logged... More 

Was this review helpful? Yes 4
Orlando, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 24, 2015

My fiancé and friends planned a get away from a busy weekend at work to relax but it was not so.I booked on line and all seemed to be well, I asked for an upper level on my booking and I got the first room in the hall way from the lobby it was loud.I must say the room was... More 

Was this review helpful? Yes 1
Crestwood S, General Manager at Crestwood Suites - Disney Orlando, responded to this review

Dear William F. thank you for your feedback. I am sorry we did not meet your expectations for your stay. I am happy to hear your room was clean and all. I apologize about the noise. We have 3 floors and our highest the 3rd is for smoking room so if a guest requests a non smoking floor 2 would... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 20, 2015

First hard to locate front entrance. I was hoping a tourist place and booked for 7 weeks. When looked at rooms, I was amazed the filth and bugs dropping in sinks. Staff convinced to pay in full to keep the price, and try out. If not happy, I was told verbally that I can be charged weekly rate and refund... More 

Was this review helpful? Yes 1
Crestwood S, General Manager at Crestwood Suites - Disney Orlando, responded to this review

Dear Roger K Thank you for your feedback. I am sorry your experience was not pleasant at our hotel. We are very close to all of the orlando/kissimmee attractions however we combine different types of guests that stay at our hotel. We have all types of construction worker who stay here long term for their project,we have families in transition... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 1, 2015

My sister's in I we waiting for our house a friend of mine recommend this hotel to me the check in was very fast in she ask me if I would like to see the room before I pay she was very nice the room was nice in clean the price is cheap I would recommend this hotel to anyone... More 

Was this review helpful? Yes 2
Crestwood S, General Manager at Crestwood Suites - Disney Orlando, responded to this review

Dear Zeyvhon Thank you for your kind review. I will sure share with our staff. Yes Clean and friendly is our Motto so we stride to provide this experience to all of our guests. We hope to see you soon on your next Orlando visit Frank Pacienza More 

Delray Beach, Florida
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed February 21, 2015

Ended up spending the night here due to lack of planning. We needed a room for the night during an extremely busy tourism time and after much phone calling this was the only vacant one we found within our budget. There were groups of people just casually milling about the parking lot and hallways late at night. The front desk... More 

Was this review helpful? Yes 2
Crestwood S, General Manager at Crestwood Suites - Disney Orlando, responded to this review

Dear Purple_Tursi Thank you for your feedback. First and foremost I apologize about your stay. Yes it was somehow noisy this week end as we had the Daytona 500 nearby and for so lots of our guest tend to stay out of that city and close by like in our case. In reference to our parking lot and hallway most... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed February 7, 2015

During our stay with crest wood suites we never had a problem. It was an easy check in process. Clean rooms. And the workers that work here were polite and helpful. Even though there a lot of children there wasn't a lot of noise. We really would come back to enjoy another vacation at this hotel. Thank you for making... More 

Was this review helpful? Yes
Crestwood S, General Manager at Crestwood Suites - Disney Orlando, responded to this review

Dear Valued Guest thank you so much for the kind comments..we are glad you enjoyed your stay. I will share this with my staff ...we look forward on your next trip to Central Florida More 

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