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Courtyard Orlando Lake Buena Vista in the Marriott Village

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8623 Vineland Avenue, Orlando, FL 32821
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Courtyard Orlando Lake Buena Vista in the Marriott Village
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Courtyard Orlando Lake Buena Vista in the Marriott Village
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735 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Buffalo, New York
2 reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I gave this hotel a low rating due to the poor conditions of my room and the pool was closed for maintenance the 3 nights I was there. My room was very outdated with dark décor and walls. My room was located directly across from an ice machine that buzzed and dropped ice throughout the night. Additionally, the pool was... More 

Was this review helpful? Yes 2
Elaine A, Guest Relations Manager at Courtyard Orlando Lake Buena Vista in the Marriott Village, responded to this review

Hello Lauren, We are very disappointed to hear about your recent stay. We appreciate your input regarding the outdated rooms and pool maintenance. Our guests' experience and comfort is our main priority and we value your concerns. Thank you for your compliment on our recently renovated lobby and friendly staff. We hope to have the opportunity to welcome you again... More 

Aberdeen, United Kingdom
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent 4 nights at the property. Room was excellent and up to the group standards we would say. All facilities in good working order. Big busy property with families and business travellers alike. Efficient check in and setup of room paperwork etc and just beside reception a nice area to get a cool drink after a long drive from Sothern... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at Courtyard Orlando Lake Buena Vista in the Marriott Village, responded to this review

Hello Minnx, We are thrilled to learn that you had an excellent stay at our hotel. It's wonderful to discover that you had an efficient check-in and enjoyed a cocktail after your long drive in the great room. It is nice to hear that you enjoyed the breakfast and nearby restaurants. We're happy our staff was very helpful and enthusiastic.... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We spent one night. Nice clean hotel with a beautiful pool. Nice simple comfortable accommodations. However, Where the Courtyard Marriott really stands out is the personnel. All if the staff is great!!! But one gentleman at night even gave us his parking spot when the lot was full.

Was this review helpful? Yes 2
Elaine A, Guest Relations Manager at Courtyard Orlando Lake Buena Vista in the Marriott Village, responded to this review

Hello Ahtnaka, Thank you for your incredibly kind review. We're thrilled to learn you enjoyed your stay in our clean guest rooms. We appreciate your admiration for our pool area and hope you got to enjoy it! It's lovely to hear that our staff was accommodating and could go over the top to provide you with parking. We hope to... More 

Ocean Springs, MS
Contributor
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This property is beautiful. Large pool, good restaurant selection on property and adjacent to the hotels. Staff was very friendly and helpful. Close to Downtown Disney. The rooms however were dated and stale. If the rates were right, I would stay again. If the rooms would be updated, this would be an excellent hotel.

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at Courtyard Orlando Lake Buena Vista in the Marriott Village, responded to this review

Hello Max, Thank you for your considerate review. We're pleased to discover that you admired our hotel and enjoyed the pool and restaurant selections. We love to hear that our staff was friendly and helpful. It's nice learn that you were happy with our hotel's close proximity to Downtown Disney and other attractions. Your input regarding the guest rooms is... More 

Greenville, North Carolina
Top Contributor
88 reviews 88 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited with my husband. We had a huge bedroom with a king sized bed, a living room with a kitchenette, a balcony with a view of the pool, a separate room with a bath and toilet, and a separate area with the bathroom sink and a large counter. The couch folded out into a bed in the living room, and... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at Courtyard Orlando Lake Buena Vista in the Marriott Village, responded to this review

Hello, Thank you for your incredibly kind review. We are thrilled to learn that you and your husband enjoyed your suite inclusive of a kitchenette and pool view. It's lovely to hear that your room was comfortable and kept clean. We look forward to welcoming you again soon! Best, Elaine Hotel Management More 

Western part
Top Contributor
169 reviews 169 reviews
104 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is well located in the "Marriott Village" near Disney. The hotel seems to have undergone several improvements since last time I stayed there. The internet works well, the beds are comfortable, check in, check out, and housekeeping were all top notch. The room is set up quite comfortably. This time, I didn't see any smokers or ashtrays near... More 

Was this review helpful? Yes 3
Elaine A, Guest Relations Manager at Courtyard Orlando Lake Buena Vista in the Marriott Village, responded to this review

Hello, Thank you so much for your generous review. We love to hear that you had a smooth check in and check out process and that the housekeeping was excellent. It's wonderful to learn that you found the guest room to be comfortable and internet easily accessible. We're glad you were able to enjoy the pool area and the Courtyard... More 

Finks
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First off, Jason at the front desk was THE BEST. I travel quite a bit, and he is as good as it gets. From our warm greeting and dinner suggestions at check-in to quickly and efficiently helping us extend our stay due to a flight cancellation, he is top notch all the way. As for the property, it is nothing... More 

Was this review helpful? Yes 3
Elaine A, Guest Relations Manager at Courtyard Orlando Lake Buena Vista in the Marriott Village, responded to this review

Frank L, We would like to thank you for your honest feedback and input regarding your recent stay. We truly appreciate every word! We could not be happier to hear about the fantastic impression Jason left on your time with us. Thank you for filling us in on his notable service! We are sorry to hear that our hotel did... More 

Senior Contributor
27 reviews 27 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Have stayed here on 2 separate occasions as a base whilst we did the Theme Parks. The team are really friendly and helpful although at breakfast it can be a bit of a scrum especially when the hotel has a number of large tour parties staying. Plenty of places to eat in the area some of which were within walking... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at Courtyard Orlando Lake Buena Vista in the Marriott Village, responded to this review

Mrslater, What a pleasure it was reading your review! We are so happy to hear that you enjoyed your time with us from our helpful team to our convenient location and shuttle to the parks nearby. We are also thrilled that our rooms were just what your family needed for your vacation. We are sorry to hear that you experienced... More 

New Hartford, New York
Top Contributor
104 reviews 104 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was fine. The location is terrific as it is centrally located close to Disney, International Drive, and the outlet malls. The room was a good size and clean enough but the rugs, bedding and furniture could use some updating as they were looking pretty worn. Staff was pleasant, pool area was pretty, security was good so it felt... More 

Was this review helpful? Yes 2
Elaine A, Guest Relations Manager at Courtyard Orlando Lake Buena Vista in the Marriott Village, responded to this review

HRHmum, We would like to thank you for sharing your feedback in this review. We truly appreciate your honesty and input. We are pleased that you loved our ideal location in relation to all of the exciting things to do nearby. It is also great to hear that you found our staff friendly, our pool area great, and our security... More 

San Francisco, California, USA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a great stay as a Platinum member...Jim Jerome took care of EVEYRTHING i wanted and he went above and beyond to make sure we were very happy with the stay. Special shoutout to him---hes one of the top managers ive ever dealt with and like i said, im a platinum member who has stayed around the world. Would definitey... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at Courtyard Orlando Lake Buena Vista in the Marriott Village, responded to this review

Michael K, First, we would like to thank you for your loyalty to Marriott as a Platinum rewards member. We would also like to thank you for your review! It is great to hear that you truly had an exceptional experience. Thank you for letting us know about the excellent service that Jim is providing. We could not be happier... More 

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