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All 329 Orlando hotels

Wyndham Cypress Palms

3.0 of 5 Hotel   |   5300 Fairfield Lake Drive, Orlando, FL 34746 (Formerly Fairfield at Cypress Palms)
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79%
Ranked #138 of 329 hotels in Orlando
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
kcladison Williamsburg, Virginia
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433 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
Williamsburg, Virginia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here from April 6-10. I am surprised by the past 2 reviews because our room was beautiful. We were in a one bedroom deluxe building 11-359. It had granite, beautiful furnishings, comfortable king size bed, and a nice pull out sofa. There was PLENTY of space for four people. It also had a stand up shower and jacuzzi... More

Was this review helpful? Yes 2
Amy W, General Manager at Wyndham Cypress Palms, responded to this review

Thank you for sharing your experience here at Cypress Palms. We love to hear from you. Here at Cypress Palms we have two pools, with the largest pool being located by our Activities building. The pools are a very popular spot for families and friends spending a day resting from being at the parks. Thank you again for sharing. We... More

Charles Town, West Virginia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Cypress Palms looks great until you get there. We had a deluxe one bedroom suite. It was TINY. I would hate to see what a regular one bedroom looks like. It was supposed to sleep 4 but barely slept two. The bathroom was way out of date. There is not enough parking; cars were double parked all over the place... More

Was this review helpful? Yes 1
Amy W, General Manager at Wyndham Cypress Palms, responded to this review

Thank you James for your feedback. It sounds like there could be some confusion with this unit type, as we have either a standard suite or a deluxe. We want to assure all of our owners and guests have a comfortable and memorable stay and I'd like an opportunity to speak with you to further learn of your experience. Please... More

Kill Devil Hills NC
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Unfortunately we stayed here because our usual location at Marriott was not available. POOR selection thru Armed Forces Vacation Club. Husband is disabled VET retired after 40 years- and this is poor location for anyone with problems. We checked in late due to storms delaying most airlines. At 10pm we just wanted to go to our room. The Concierge gave... More

Was this review helpful? Yes 5
ClubWyndham, Social Media Team at Wyndham Cypress Palms, responded to this review

Hi Alicia, We are so sorry to hear that our resort and unit amenities did not meet your expectations. Our front desk staff should have showed you a resort map with directions to your unit as well as elevator locations. Please know we will make it a point to further assist our guests at check-in. We value your suggestions and... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for a week in Oct '13. We booked a 2 bedroom suite online. When we checked in we were assigned to a first floor suite in Building 12, we requested a room that wasn't on the ground floor, and the staff graciously switched us to the top floor in Building 5. We ended up having 2 adjoining 1... More

Was this review helpful? Yes 1
Amy W, General Manager at Wyndham Cypress Palms, responded to this review

Thank you for sharing your experience! We love hearing what made a difference for you during your stay. It sounds like you had a two bedroom lockoff. This is a one bedroom deluxe attached to a one bedroom standard/suite. This unit does work well for smaller families or couples traveling together. Coming soon, the kids will have even more to... More

Lansing, MI
Top Contributor
121 reviews 121 reviews
105 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was GREAT! Unit comfortable and everything in working order. Clean!!!! Staff was very helpful in finding things to do around the resort. Grounds were all clean and well kept. Security was visible doing rounds- felt very safe. This resort is small enough that we could easily walk to either pool/spa. Loved the location tucked in behind several popular restaurants.

Was this review helpful? Yes 1
Amy W, General Manager at Wyndham Cypress Palms, responded to this review

Thank you so much for providing your feedback. We love to hear from you! Building 15 is a popular spot for many of our repeat owners and guests, though every deluxe room here at Cypress Palms has a view. Thank you again for sharing. We look forward to welcoming you back. Amy Walley More

Rochester, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall this resort was better than expected after reading some of the reviews I had previously read. The check in was super easy. We checked in late in the night, and their was no one at the car desk, so we got temp car pass for 24 hours. The next day we got our car pass, they asked us about... More

Was this review helpful? Yes 2
Amy W, General Manager at Wyndham Cypress Palms, responded to this review

Thank you Katlyn for sharing your experience here at Cypress Palms. I'm happy to hear you enjoyed your stay with us. I apologize for the repeated looping of songs out at our larger pool. This has been repaired and we are looking to make futher improvements to assure it does not repeat. I also thank you for the suggestion of... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This a good family resort, while the property it self isn't small it wasn't by any means overwhelming. Water temps in the pool and hot tub were perfect. Our suite was nice while some of the furniture showed a little age. Overall a place we may consider staying at in the future. This resort might not the most glitzy resort... More

Was this review helpful? Yes 1
Amy W, General Manager at Wyndham Cypress Palms, responded to this review

Thank you for sharing your feedback from your stay here at Cypress Palms. I'm happy to hear that overall it was a good stay. Our team does a great job in providing a clean and pleasant experience. I apologize for not meeting your expectation at the pool. Our larger pool is indeed suffering with music problems. We are working with... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is immaculate, but rooms with balconies were limited and I was less than impressed with the size of the 2 pool areas. The pools were clean, but the space around the pools left very little room to accommodate the number of guests who were at either pool. It was great having a washer and dryer along with a... More

Was this review helpful? Yes 3
Amy W, General Manager at Wyndham Cypress Palms, responded to this review

Thank you for providing your feedback regarding your experience here at Cypress Palms. We are in prime season here at Cypress Palms and with the gorgeous weather the pools are very busy. We have recognized the need for added space and are currently in the process of moving some things around to accomodate more guests. We are also looking to... More

MA
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 7, 2014

Exchanged through RCI for a week in February. Location was excellent. Remodeled one bedroom had a small living space and no room if the sleeper sofa was opened. Bedroom was plenty big enough and the bed was comfortable. Grounds were very nice and very quite. Pool was on the cool side, but the kids did not mind. No maid/daily towel... More

Was this review helpful? Yes 4
Amy W, General Manager at Wyndham Cypress Palms, responded to this review

Thank you for your feedback regarding your family vacation here at Cypress Palms. The one bedroom standard/suite/lockoff is the smallest of our unit types here at Cypress Palms. For families looking for some space or that want the open feeling of having a balcony we recommend upgrading your reservation to a deluxe unit. Cypress Palms is a timeshare resort, thus... More

Ottawa, Canada
Top Contributor
139 reviews 139 reviews
18 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed February 24, 2014

So my husband and I enjoyed a full week at this nice review. We had a one bedroom, it is very well appointed, the mini kitchen was big enough for us. A nice bedroom with a king size bed, very comfortable. We loved the swimming pool and hot tub. Many amenities to enjoy. The place is immaculate, the housekeeping are... More

Was this review helpful? Yes 6
Amy W, General Manager at Wyndham Cypress Palms, responded to this review

We are so glad to hear of your experience. Thank you so much for sharing! Here at Cypress Palms, we have many repeat owners throughout the year. We love our owners! They are friendly and come here to have some fun and relaxation while defrosting from being in a colder region. Not sure if you noticed the decoy or fake... More

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Hotel Summarization (Beta)

What travelers say

  • Full kitchen(6)
  • Time share(3)
  • Activity center(3)

Additional Information about Wyndham Cypress Palms

Address: 5300 Fairfield Lake Drive, Orlando, FL 34746 (Formerly Fairfield at Cypress Palms)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#131 Family Hotel in Orlando
#138 Spa Hotel in Orlando
#138 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Cypress Palms 3*
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Also Known As:
Wyndham Cypress Palms Hotel Orlando
Wyndham Cypress Palms Hotel
Wyndham Hotel Cypress Palms
Wyndham Hotel Orlando
Wyndham Kissimmee
Cypress Palms
Fairfield Orlando Cypress Palms

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