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Sleep Inn & Suites Airport

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1700 McCoy Road, Orlando, FL 32809
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Sleep Inn & Suites Airport
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161 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Had problems soon as i check in this hotel the room i was given had roaches. I called the front desk . The man said he will come with another key to switch my room i ask the man dont he want to see the roach he said no he believe me. The response tell me that you know this... More 

Was this review helpful? Yes 1
IHRMC_Manager, Guest Relations Manager at Sleep Inn & Suites Airport, responded to this review

Lynda E, We apologize for the inconveniences you mentioned were encountered during your stay. We always strive to make each one of guests stay a great one and we feel terrible that we missed the mark with yours. The holds on your bank account will fall off, when using debit cards at a hotel it is common for banks to... More 

Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

My family Planned for this trip well in advance at least 3 months. As soon as we checked in Problems after problems occurred. Starting with the staff leaving the Desk un- attended, not helping the customers staying in the back gossiping. Next, a Nice gentleman came in for work apologizing to me for my 5 minute wait. After that I... More 

Was this review helpful? Yes 2
IHRMC_Manager, Guest Relations Manager at Sleep Inn & Suites Airport, responded to this review

ShantaP, We apologize for the inconveniences you mentioned were encountered during your stay. We always strive to make each one of guests stay a great one and we feel terrible that we missed the mark with yours. We have definitely addressed this issue with our pest control company to rectify any issue that may be present. Again, we apologize for... More 

Port orange
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

I used reward points for our stay. Usually low reward point hotels are not very nice...low on the totem pole. But, pleasantly surprised. This was clean and comfortable, the parking spaces are a bit scarce. We got in from a late flight and there was only two spaces left. But...would definitely stay there again.

Was this review helpful? Yes 1
IHRMC_Manager, Guest Relations Manager at Sleep Inn & Suites Airport, responded to this review

LindaH, Thanks for the wonderful comment! We hope to see you again soon! More 

Zaragoza, Spain
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Very basic hotel in great proximity to the airport. Really really comfy big bed- I slept really well. I advise not booking the 'superior' room - jacuzzi bath looks like it was a must have from 1982, and makes such a huge noise I was worried I was waking up the whole hotel. Breakfast was a disappointment- limited selection served... More 

Was this review helpful? Yes
IHRMC_Manager, General Manager at Sleep Inn & Suites Airport, responded to this review

Dear Valued Guest, Thank you so much for staying with us, we appreciate your time to give us feedback. We apologize with the problems you experienced with your trip. We will definitely take it into consideration. We hope to see you again in the future. Sincerely, Sleep Inn & Suites GM More 

St. Petersburg, Florida
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel located very close to Orlando airport, many restaurants nearby. Impressed by courteous staff and cleanliness of facility. Good breakfast buffet, fruit, waffles, scrambled eggs and sausage was a surprise.

Was this review helpful? Yes
IHRMC_Manager, Manager at Sleep Inn & Suites Airport, responded to this review

Dear Valued Guest, Thank you for the feedback, all of us from Sleep Inn & Suites appreciate your stay with us and hope to see you soon. Sincerely, Sleep Inn & Suites GM More 

Tampa, Florida
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was suitable for a quick one night stay. I found my bed comfortable and the room spacious. The hotel could use new carpet on the first floor, it was in rough shape and very dirty. The hotel also needs more parking. They ran out of spots and it was clear they have about 1/3 of the parking they... More 

Was this review helpful? Yes
IHRMC_Manager, Guest Relations Manager at Sleep Inn & Suites Airport, responded to this review

srmcknight1, Thank you for your review of our Sleep Inn & Suites. We hope you come stay with again! More 

Johnston, Rhode Island
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 14, 2015

This hotel is very nice for those on a budget. It is not luxurious but it is very well clean. The room was great. The staff was friendly. Breakfast was good. Only suggestions were the photos that I took indicating some improvements needed in the bathroom (rust and bugs yuck). In addition, the TV in the lobby is showing court... More 

Was this review helpful? Yes
IHRMC_Manager, Guest Relations Manager at Sleep Inn & Suites Airport, responded to this review

Dear Craig, Thank you for taking time to complete your review of our Sleep Inn & Suites Orlando. We appreciate your feedback and will be implementing some items that could enhance our guests stay based on your review. We hope you come back and stay with again. Thank you. More 

Orlando, Florida
1 review
1 of 5 stars Reviewed May 11, 2015

This is the WORST Choice Hotel property I have EVER visited in 15 years of being a loyal customer to the brand. The owner of the hotel is VERY hands on, and has NO IDEA of how to operate a hotel without including the mom n pop element. The staff at this location are stretched across various duties and responsibilities,... More 

Was this review helpful? Yes
IHRMC_Manager, Guest Relations Manager at Sleep Inn & Suites Airport, responded to this review

Dear RL, Thank you for providing us with your feedback. We have reviewed your comments with our senior management and will be making necessary adjustments to better our property and staff, Thank you again for providing us with your feedback. More 

Philadelphia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 7, 2015 via mobile

It was everyone you'd hope for in a moderately priced facility. Our two bed suite was large, really nicely decorated, new, clean and oh so comfortable. The help was friendly and extremely accommodating. Both my husband and I loved it and we would stay there again in a heartbeat.

Was this review helpful? Yes
SleepInnFL600, General Manager at Sleep Inn & Suites Airport, responded to this review

Dear guest, Thank you for taking the time to submit your feedback, we value your opinion and are thrilled to see your recent stay with us has been a success. The entire hotel team looks forward to welcoming you again very soon! Best regards, Charlie Bawab General Manager More 

Harrisburg, Pennsylvania
Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 4, 2015

Recently upgraded rooms, friendly staff, convenient location and reasonable prices. It's not a resort but a good deal for the money. There is a free breakfast offered with coffee, juice, yogurt, boiled eggs, instant hot cereal, 2 cold cereal choices, breads and bagels, cooked egg and sausage links, whole fresh fruit and a waffle maker. The outdoor pool and hot... More 

Was this review helpful? Yes
SleepInnFL600, General Manager at Sleep Inn & Suites Airport, responded to this review

Dear Shelly, Thank you for taking the time to submit your feedback, we value your opinion and are thrilled to see your recent stay with us has been a success. On behalf of the entire hotel team, we look forward to welcoming you again very soon. Best regards, Charlie Bawab General Manager More 

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