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Hawthorn Suites Lake Buena Vista

#93 of 329 Hotels in Orlando
Certificate of Excellence
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8303 Palm Parkway, Orlando, FL 32836
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Hawthorn Suites Lake Buena Vista
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1,333 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Isle of Man, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked mainly for the location not knowing what to expect and we were pleasantly surprised. The suite was large and comfortable with all the amenities you would expect. Check in was swift and helpful particularly when arriving after a long flight. The two guys on reception could not have been more helpful and a couple of problems we had... More 

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you for your lovely review! We are always pleased to hear that we have exceeded your expectations and showed you an amazing time! We look forward to welcoming you back! More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Second time here! We first came here in 2013 and it was so good we wanted to come back. We have a Lovely room with great facilities, lovely breakfast in the morning with friendly staff. Love the free wifi! They need a bar though, which can serve drinks at a price, then this place would be perfecto!

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you for your 5-star review! We are always pleased to hear that we have showed you an amazing time! We look forward to welcoming you back! More 

Isabela, Puerto Rico
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed in May with my three teens and husband.The room was clean and comfortable for my family of five.The hotel is quiet and in a good neighborhood near everything. It was close to the Disney parks, about 15 minutes to Sea World and Aquatica, and around 25 minutes from Universal Studios and Island of Adventure. It was near many... More 

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you for your review! We are happy to hear that you have enjoyed your stay with us! We look forward to welcoming you back! More 

Dieppe, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here last spring from April 3-9, 2015. Check in was quick and efficient. Antonio is a gem. The second night there, our air conditioning broke down. They had someone there to fix it within minutes. That didn't work so they offered us an identical room on the 2nd floor. We were very pleased with their fast efficient service.... More 

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you for your review! We are happy to hear that you found our hotel great and close to everything! We apologize for any misunderstanding regarding airport shuttle transportation. If you go to the FAQs on our website you can see that we mention that we arrange airport shuttle service through Resort Transportation and we even disclose the cost of... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

When I checked in on a Wednesday for a two day stay , I was planning to give this hotel a higher raiting. The room had a funky smell when you opened the door. The water smelled like sewer. Sheets and pillows need replacement. The sheets seemed kind a old. Did not know if the original color of sheets were... More 

Was this review helpful? Yes 2
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thanks for your review. We strive to provide our guests with excellent service, so we are sorry to hear that we weren’t able to meet your expectations during your visit to our hotel. We appreciate you for sharing your feedback and telling us how we can improve, and we sincerely hope we can host you again and show you our... More 

Santa Ana, Costa Rica
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was clean and perfectly fine for our 3 night stay needs. We were hardly there anyway. The breakfast was absolutely sufficient and the front desk and Expedia Desk people were effusively assist-oriented. I would stay there again without a doubt!

Was this review helpful? Yes
StaySkyHotelsResorts, Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you so much. We are delighted that you had a wonderful experience at the Hawthorn Suites Lake Buena Vista. We appreciate your kind comments about our staff, and will be sure to relay them to the team. We look forward to showing you the same great hospitality next time. More 

Morton Grove, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Hawthorn Suites Lake Buena Vista for 3 night checking in on July 9. Everything was great Antonio was awesome. Welcomed my daughter and I with open arms and a friendly smile. I was there with my son in March of 2015. I would stay there on my next trip! See you soon Antonio. Also thanks for... More 

Was this review helpful? Yes
StaySkyHotelsResorts, Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you so much for your 5-star review! We are delighted to hear that you had another fabulous stay with us, and that Antonio gave you a warm welcome! We appreciate your comments and hope to welcome you back again in the near future. More 

Ipswich, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 8 days at the end of June. We had stayed here before 4 years ago, and our experience was very similar to our previous stay, although I remember breakfast being better than it was this time. The pool is fine, a bit small, but fine for a quick swim before heading out for the day. The rooms... More 

Was this review helpful? Yes
StaySkyHotelsResorts, Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you so much for choosing to stay with us again! We are so glad that you had another enjoyable time, and that you loved out great location. We appreciate your feedback regarding the breakfast and will certainly relay your comments to management. Thanks again. More 

South Florida, Florida
Level Contributor
219 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here because of a good rate.The hotel and room were clean.But there was a funny smell when you first walked into the room.The room's appliances and fixtures were older but the room was comfortable.This hotel is very close to Downtown Disney.This hotel offers free parking and a free breakfast.The breakfast and pool were average.There are lot's of restaurants... More 

Was this review helpful? Yes
StaySkyHotelsResorts, Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thanks so much for your great review. We are delighted that you had an enjoyable stay with us, and that you were impressed with our service. Exceeding our guests' expectations is our primary focus, and we are glad to hear that we are doing this well. We hope to welcome you back again soon. More 

Asheboro, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family of nine stayed here 4 nights and totally enjoyed it. Nice and clean, very friendly staff. The manager on duty was great. I would recommend this hotel and I will stay there again on my next visit to Orlando. Great location to theme parks and restaurant's.

Was this review helpful? Yes 1
StaySkyHotelsResorts, Manager at Hawthorn Suites Lake Buena Vista, responded to this review

We are so glad to hear that you and your family had an excellent stay at our hotel. We appreciate your feedback, and look forward to welcoming you back as a repeat guest in the future. More 

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