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Hawthorn Suites Lake Buena Vista

#65 of 335 Hotels in Orlando
Certificate of Excellence
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8303 Palm Parkway, Orlando, FL 32836
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Hawthorn Suites Lake Buena Vista
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1,558 Reviews from our TripAdvisor Community

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  • More
Level Contributor
67 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed yesterday NEW

I had been very sick the night before we arrived to this hotel. We arrived before check in and I told the desk clerk I knew we were early but I was hoping to check in as I had been sick and need to lay down. He simply said no rooms available, you can wait by the pool if you... More 

Helpful?
2 Thank marilynm4310
Zephyrhills
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We recently visited the Hawthorn for a 1-night stay on a quick trip to Universal for the day. I must say it was a great room and great hotel for the cost. I loved the all-suite rooms with the kitchenette, table, larger refrigerator, and sofa-sleeper. I will definitely keep this hotel on the radar for longer stays. The complimentary breakfast... More 

Helpful?
2 Thank Dana R
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you very much for your wonderful recommendation! We are happy to hear you enjoyed our hotel and that our amazing staff was able to wow you! We look forward to seeing you again in the future! More 

Cranbrook, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Well, myself and my 3 daughters stayed here 5 nights before we switched to a condo to meet up with my husband. The shuttles were great, the breakfast and breakfast crew were fantastic! Michael at the front desk was the best worker there. I only rated it 4 star because the day we checked out, we left 3 pairs of... More 

Helpful?
1 Thank basscreator
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

It makes us very happy to read such a wonderful review! We are glad you enjoyed our amenities, our location and our amazing staff members! We hope to see you and your family again on your next trip to Orlando! We are sorry there was an issue with items left behind. Thank you for the review! More 

Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here overnight after being at Disney all day, clean room and hot shower but there were some disappointments. Sink in kitchenette did not have any water, and we had trouble getting checked in (apparently bc of using Trip Advisor - is what the person at the front desk said). It is a beautiful property, but not well maintained... More 

Helpful?
3 Thank Steve M
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Hi Steve, We are sorry to hear that you were disappointed with the free breakfast at our hotel. We offer a standard hot breakfast that includes several items that rotate throughout the week to try to please all guests, so we are sorry our items weren't up to your standards. We are glad you found our staff nice and our... More 

Liverpool, United Kingdom
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Well worth a try. This hotel is suite based... Very useful to have the extra room to relax in..... The small kitchen section contains a two ring hob, microwave, fridge, toaster and coffee maker.... Pity no kettle for us Brits, but microwave was fine for boiling water. Room was spotless, towel thick and fluffy, did not get disturbed once by... More 

Helpful?
4 Thank jill229
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you so much for your 5-star review and recommendation. We are delighted to hear that you found our staff to be welcoming and enjoyed our location, services and amenities. It’s our absolute pleasure to serve you and we look forward to seeing you again! More 

2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I noticed the review for this hotels are very good but they should not be. A lot of the guests come from other countries so the quality of this hotel is far beyond their expectations, so I think the rating is very biased. The hotel has a competitive rate and the location is very convinient. However the breakfast is not... More 

Helpful?
2 Thank Joel R
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you so much for taking the time to review your experience. We are sorry to hear that we did not exceed your expectations and will certainly relay your comments to our management team. We are glad that you enjoyed the location and we hope that you will give us another opportunity to show you better hospitality next time. Fernanda... More 

Regina, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Jan 16 to 22 2016 We stayed at the Hawthorne Suites thru VRBO. We did not rent a car for our holiday, and used the shuttles. It is a great place to stay. The suite we stayed in was clean and Tidy, and got cleaned everyday. We had a small kitchen which was great for soup and snacks. The beds... More 

Helpful?
4 Thank samsmamag
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you very much for the 5-star review! We are very happy to hear that you had a great stay with us and enjoyed all of the amenities! We hope to host you again very soon! Fernanda Social Media Concierge Hawthorn Suites Lake Buena Vista More 

Northeast, OH
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 1 week ago

We (spouse and I) stayed here in October 2015 for four nights while visiting. We were looking for a reasonably priced hotel close to Walt Disney World. Front desk staff was always friendly and smiling. We had a king room. My husband thought he booked a "suite" so we were a little bummed it was just a regular hotel room.... More 

Helpful?
2 Thank wilmadean
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you for your review! We are happy to hear that you have enjoyed your stay with us! We hope to host you again on you next visit! Kind regards Inger More 

Largo, Florida
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved our stay, we had an amazing time. Antonio was great, room was spacious, and clean. We will be back, boyfriend already made the reservation upon check out. Kudos to Wilma who was our housekeeper and gave me extra towels, and always had a friendly smile

Helpful?
3 Thank cristina h
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Cristina, Thank you so much for your 5-star review and recommendation. We are delighted to hear that you found our staff to be welcoming and enjoyed our location, services and amenities. It’s our absolute pleasure to serve you and we look forward to seeing you again! Best wishes Inger More 

San Bernardino, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed 10 days and were very pleased with the location, free park shuttle service, friendly staff (Jossie and Michael were terrific), and great start in the morning with hot complimentary breakfast. They even have afternoon happy hour...how nice is that after a day at Epcot?

Helpful?
4 Thank Meanoldwoman
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you so much for taking the time to write this 5-star review. We truly appreciate when a guest enjoys our hotel and shares their excitement with others! We are very happy to hear that you found our hotel amazing and plan on returning to see us soon! We look forward to welcoming you back! Thanks, again! Inger More 

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