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Hawthorn Suites Lake Buena Vista

#96 of 327 Hotels in Orlando
Certificate of Excellence
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8303 Palm Parkway, Orlando, FL 32836
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What travelers say:
Very clean
(7)
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Hawthorn Suites Lake Buena Vista
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Hawthorn Suites Lake Buena Vista
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1,244 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
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Georgetown, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Antonio the manager was extremely helpful. He went above and beyond with directions,the Disney attractions, and most of all restaurant suggestions. The hotel was convenit to Disney had a very good breakfast. The room was clean and plenty large enough for four people. Great place for the money. The kids loved the pool!

Was this review helpful? Yes 1
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you very much for your 5-star review! We are very happy that our staff and location impressed you and that your kids loved our Pirate's pool! We will make sure to tell Antonio he that you thought he was extremely helpful! We hope to see you again soon! More 

Belfair, Washington
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Our room was clean and comfortable. The bed was really great especially after a long day at the Magic Kingdom. Our front desk clerk, Antonio was very helpful. He seemed to be there all the time. He deserves a paid vacation. There were several good restaurants close by and very easy access to Disney World. Great breakfast for guests.

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you so much for your review! We are happy to hear that you enjoyed your stay with us and found our rooms to be comfortable and our staff to be helpful and friendly! We look forward to welcoming you back soon! More 

A TripAdvisor Member
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for two weeks, starting Easter Saturday. Week one was great... Nice hotel, nice staff & a fair selection for breakfast and not packed. Week two was very different indeed! After a lot of the families departed post the Easter break, the hotel filled up with teenagers (coach loads of them). It seems the hotel allow group bookings... More 

Review collected in partnership with Virgin Holidays

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you very much for your review! We are glad you enjoyed our hotel and our lovely staff, and we hope we can host you again in the future! More 

Top Contributor
54 reviews 54 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Room 303 ...we stayed here for 3 weeks from the moment we checked in with Antonio we had first class service he could not have been more welcoming throughout our stay, a credit to the hotel. Room more than adequate spacious with everything we needed for our family of 5. The free breakfast was excellent no different than a UK... More 

Was this review helpful? Yes 1
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

We love hearing about how our staff wowed you! We will make sure to tell Antonio and Mayra that they left a great impression with you and your family! Thank you so much for taking the time to write this 5-star review. We look forward to hosting you again! More 

London, United Kingdom
Top Contributor
86 reviews 86 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Great stay at a very good value hotel. The room was very spacious and very clean, yes, the decor is a bit dated but its not a huge complaint. Each room had its own TV and a good selection of channels. The room also had free wifi which required logging on each time but was very fast. The facilities were... More 

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StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you for your review! We are so glad that our facilities impressed you, and we hope to have you stay with us again soon! More 

scotland
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here 1 week 4 _ 11 april Antinio is a great asset to this hotel management should make sure he us happy hotel is close to many resturants, but no crossing, you have to go to btm of road to cross breakfast was free and was a good start to the day room was clean and cleaned every day,... More 

Was this review helpful? Yes 1
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you so much for your review! We are glad you enjoyed your stay with us and would choose to stay with us again! We look forward to welcoming you back! More 

1 review
5 of 5 stars Reviewed 1 week ago

Antonio Torres was the manager on duty when my choir went to disney. He was accommodating, incredibly personable, funny, and very helpful. He attentively listened to our requests, did his best to see to it that they were fulfilled and welcomed us with a smile, warmth and hospitality. This man deserves a raise. I wanted to hug him. If you're... More 

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you for taking the time to write this awesome review. I will be sure to let Antonio know that he positively impacted your trip with us so much. It's gratifying to hear such genuine compliments toward a dedicated member of our staff. We look forward to welcoming you back soon. More 

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Enjoyed our 2 month stay from January to march. Clean environment, friendly and helpful service all the time, close to restaurants, shops and Disney World. We enjoyed our almost daily walks around the block, all paved sidewalk and route not busy or lonely.

Was this review helpful? Yes 1
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you so much for your review of our hotel! We are happy that you enjoyed our great location and friendly staff! We hope to see you again soon! More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

We stayed for a week, they only cleaned our room twice. It is the dirtiest hotel I have ever stayed. The Internet was terrible.if it hadn't been spring break,'we would have canceled. Horrible!! Save your money! PS the pictures are deceiving.

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

We are very sorry that you had a disappointing experience with us. We appreciate your feedback and we will make sure your comments are reviewed by our housekeeping manager. I assure you what you experienced is not the norm in our hotel, and we would love the opportunity to host you again and impress you with our amazing service and... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Location: A. Very close to both Disney and Universal. Located in a very nice neighborhood in Lake Buena Vista where you're close to shopping and restaurants. Facility as whole: B+. The resort looks very nice and well cared for from the outside.The lobby area was big and clean; but you I could tell the furniture was outdated a bit and... More 

Was this review helpful? Yes 1
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you very much for your review. We are glad you enjoyed our location, our friendly staff and was able to truly enjoy your stay with us! We look forward to welcoming you back again. More 

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