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All 326 Orlando hotels

Hawthorn Suites Lake Buena Vista

3.0 of 5 Hotel   |   8303 Palm Parkway, Orlando, FL 32836
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Ranked #70 of 326 Hotels in Orlando
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
21janet Birmingham, United Kingdom
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1,066 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
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English first
Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

just returned after a ten day stay at this hotel, upon arrival we found the staff to be super friendly and helpful. Our room was very spacious and it was great have a dinning area where we could eat as a family. The room was cleaned daily and towel changed along with bathroom toiletries replenished. The free breakfast was a... More

Was this review helpful? Yes 2
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you for sharing your wonderful experience. We are so pleased to hear you had a great stay with us and enjoyed our amenities and staff. We look forward to your return and can't wait to show you another fun-filled vacation. More

Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

AutoTrain down for a few weeks every few months. Became a repeat guest a long long time ago...booking the same unit so it was like home every time. Expanded to a 2-bdrm suite now. New furnishings great...even the sofabed was sooo much better then before. Disney'd out, so enjoy the solitude of the (re-paver'd) pool while all are doing the... More

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

It is always a delight to see our guests returning year after year. We appreciate your loyalty and comments! We look forward to seeing you once again for another great stay. More

A TripAdvisor Member
3 of 5 stars Reviewed 6 days ago NEW

Stayed for 18 days at Hawthorn. In the main it was a positive day; did experience some of the negative points posted by other reviewers, e.g., quite a dated and dark room, an unpleasant odour, very noisy air con (but couldn't live without it!), noisy fridge freezer and ad hoc toilet plumbing sounds often in the middle of the night!... More

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you for your comments. We are pleased to hear you had an overall good stay with us. We apologize for the few inconveniences you came across and will make note of them for future use. We hope you will visit again soon for the chance to show you a better stay. More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Came back to visit Disney again with my Wife and 2 Kids. I usually book a cheap hotel in the area but this time picked the Hawthorn directly because of our experience from last time. The hotel staff was still super friendly, the rooms were clean and UPDATED. They have all New furniture, New TV's, New Carpet and my kids... More

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

We are delighted to hear you and your family had a wonderful stay with us. It is always nice to hear that our amenities and central location were fully enjoyed. We are excited you plan to return in winter and look forward to welcoming you once again. More

newcastle
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Just returned to the UK after a 2 week stay The first suite offered had an awful smell and was very dark, I asked for another which was given on another floor, this was perfect, the renovations are great bringing a fresher feel to them. The rooms are very spacious and having 2 televisions is a bonus, a full size... More

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you so much for your insight. We are happy to hear that your first issue was quickly resolved and you were pleased with the placement of your room. However, we do apologize for the customer service you received and will relay your comments to the management team for immediate review. We hope you will make your way back to... More

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent two weeks here with our two small children, and it was fantastic. Staff were incredibly helpful and friendly, the rooms were cosy and had everything we needed, and even though we had no car, we found the location great for walking to facilities we needed. Reliable free shuttle bus to Disney, which was also a great way to... More

Was this review helpful? Yes
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Hi Louise. We are pleased to hear that you and your family were delighted with your stay. We are glad you enjoyed our pool, customer service and many other amenities. We hope you will be visiting again soon for another great stay. More

West Midlands, England
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 2nd visit to Hawthorn Suites, LBV and we were not disappointed. Staff really pleasant and helpful particularly Tim and Antonio. Had requested a room not on ground floor and with a pool view and that is what we got. Room was spacious and clean. We saw people who were there on our last visit so we're not... More

Was this review helpful? Yes 2
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you for your comments. We always love to hear our guests had a wonderful stay and took advantage of our many amenities. We do apologize for the issue you ran into with your air conditioning, but are happy our staff took care of it and placed you in another room with the same great view. We look forward to... More

Nuneaton
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Neat and tidy,all that was required based on full days out at the Orlando theme parks. Quiet and secluded on edge of LBV,easy access to Seaworld/Disney etc. Easy access to Downtown Disney and close proximity to Premium Outlet shopping mall.Low taxi costs and very obliging although Shuttle into parks run on regular basis. Would re-use if going back to Florida.

Was this review helpful? Yes
A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

Hotel looks good from the outside. In a very good area close to restaurants within walking distance. All parks close by. Breakfast basic and repetitive. Good outside pool. Rooms very spacious but somewhat dated with the décor.

Review collected in partnership with Virgin Holidays

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you for your comments. We are happy to hear you enjoyed our central location to the Orlando attractions and hope to welcome you as our guest again in the near future. More

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

just come back 26th August 2 weeks in Disney parks great location minutes away from Down Town Disney previous reviews say it all, hotel staff excellent had a great 2 weeks booked holiday through Virgin Atlantic loved the people and the place thanks for a great stay.

Was this review helpful? Yes 4
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Hi Ray. Thank you so much for staying as our guest. We are pleased to know you had a wonderful experience and look forward to seeing you again in the not-too-distant future. More

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Additional Information about Hawthorn Suites Lake Buena Vista

Address: 8303 Palm Parkway, Orlando, FL 32836
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites Lake Buena Vista 3*
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Also Known As:
Hawthorn Suites Lake Buena Vista Hotel Orlando
Hawthorn Lake Buena Vista
Hawthorn Suites Orlando
Orlando Hawthorn Suites

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