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Hawthorn Suites Lake Buena Vista

3.0 of 5 8303 Palm Parkway, Orlando, FL 32836
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Certificate of Excellence 2014
Hawthorn Suites Lake Buena Vista
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Hawthorn Suites Lake Buena Vista
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1,095 reviews from our community

Traveler rating
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    382
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252
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Stayed here for 18 nights in October 2014. Rooms were very spacious & comfortable, although was only partly renovated at the time of our stay. We had 2 queen size beds, wardrobe & storage space, along with newly installed safe. A separate living area with furniture & more storage space was a blessing with having children. An iron & ironing... More

Was this review helpful? Yes 1
ESSEX
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Received a lovely warm welcome from Antonio and Bernard. Pleased to be able to have our same room again which had been more updated since our last visit and has every facility we needed. Think the fact it was our 6th visit says it all. Am already checking prices for our return next year.

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you for choosing to stay with us for the sixth time. We love when our guests return year after to experience the wonderful rooms, amenities and customer service we have to offer. It is great to hear you are already planning your next trip; we look forward to welcoming you back to Orlando next year. More

Birmingham
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Stayed for 17 days in October with family. Rooms were comfortable and well equipped. Staff were helpful and friendly. Great location for all parks and eateries. Agree with previous comments about the pushing of timeshare especially when you just want to pick up some leaflets. Plenty of parking and the free breakfast daily was a bonus. My son has already... More

Review collected in partnership with this hotel

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Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you for sharing your experience. We are pleased to hear you had a great, seventeen-day stay with us. We are glad that our comfortable rooms, friendly staff and great location made your Orlando vacation a memorable one. It is so nice to hear that your son has already asked to return and we look forward to welcoming you back... More

Baton Rouge, Louisiana, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed here in October for three nights with friends. The hotel was very clean and kept well, very quiet. The mattresses need updating but was that bad. The breakfast was very good. Will stay again. Mary A W

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Hi Mary. Thank you for your comments. We are so glad you and your friends enjoyed our clean rooms and fresh morning start. We are happy you plan to stay again and look forward to welcoming you back to Orlando in the near future. More

Surprise, AZ
1 review
4 of 5 stars Reviewed 5 days ago NEW

The room was just perfect for the 5 of us. We loved having the kitchen and the free breakfast every morning was perfect. We got a great deal on the hotel as well. The only thing I would say wasn't very good is the shuttle service. The times are very strict and provide absolutely no flexibility. Plus you are an... More

Review collected in partnership with this hotel

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Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

It is nice to know our spacious rooms accommodated the needs of your large group. We love hearing that our full amenities and complimentary breakfast made our guests stay enjoyable and convenient. However, we do apologize for the frustrations you experienced with transportation and will make note of your comments for future improvements. We hope you will consider staying as... More

East Sussex, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at the suites in October and had a very enjoyable stay with my family. The rooms were very clean and well kept. No real problems with noise here apart from the AC unit, but not too bad at all really. The pool area/gardens were great and very nice to come back to and relax after a day at the... More

Was this review helpful? Yes
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

It is so nice to hear you had an enjoyable stay as our guest. We are happy that our accommodations met your needs and you had the chance to enjoy our pool area in the evenings. We appreciate your comments regarding breakfast and will make note of them for future improvements. Thank you for your recommendation; we hope to see... More

Wildwood
Contributor
13 reviews 13 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Only stayed one night, but this was a nice hotel with very good prices. Would stay again. Front Desk Manager was very helpful. Right across the street from several stores and restaurants. Easy to get around.

Was this review helpful? Yes 2
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you so much for staying with us on your trip to Orlando. We are glad you had a wonderful stay and had the opportunity to enjoy our convenient location. We will pass along your compliments to the staff and hope to welcome you back to Orlando again soon for another great getaway. More

Airdrie, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from two weeks in Orlando and I'm glad that we stayed at the Hawthorn Suites at Palm Parkway. I had previously contacted the hotel to see if they would accept a delivery for us arriving and they were more than accommodating. On arrival at the hotel, the delivery was ready and waiting for us in our room.... More

Was this review helpful? Yes 3
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Hi Nicola. Thank you for choosing to stay with us on your Orlando vacation. We are so happy to hear you had a wonderful stay as our guest, and had the opportunity to enjoy our comfortable rooms, knowledgeable staff, and great location. However, we do apologize for the inconveniences you came across and will make note of them as to... More

1 review
4 of 5 stars Reviewed 1 week ago

It was a nice hotel. The only thing is that the kitchen in the room only had two burners so it made it hard to cook two things at once because they are very close together. The continental breakfast was good.

Review collected in partnership with this hotel

Was this review helpful? Yes
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Hi Annette. We are delighted to hear that you enjoyed our complimentary breakfast and accommodations. We hope you will consider staying as our guest in the near future for the opportunity to show you an even better stay. More

Cape Coral, Florida, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Lobby was large and welcoming, Staff very helpful and caring, Liked the sitting room and kitchen next to bedroom. No ice bucket and ice maker in refrig, did not work, Also phone in bedroom had no dial tone, only phone in sitting room worked, Grounds were pleasant and well arranged. The beds were very comfortable and clean. Rooms are good... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Hi Marsha. It is so nice to hear that you had an enjoyable stay with us. We love to know that our friendly staff is going above and beyond to help our guests, and that our amenities are being fully enjoyed. However, we do apologize for the inconveniences you came across and will make note as to avoid these issues... More

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Additional Information about Hawthorn Suites Lake Buena Vista

Address: 8303 Palm Parkway, Orlando, FL 32836
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites Lake Buena Vista 3*
Number of rooms: 120
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Also Known As:
Hawthorn Suites Lake Buena Vista Hotel Orlando
Hawthorn Lake Buena Vista
Hawthorn Suites Orlando
Orlando Hawthorn Suites

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