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Hawthorn Suites Lake Buena Vista

#91 of 332 Hotels in Orlando
Certificate of Excellence
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8303 Palm Parkway, Orlando, FL 32836
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1 room 1 guest
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Hawthorn Suites Lake Buena Vista
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1,350 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

This is our second holiday to the U.S., and we always stay at the Hawthorn. We were excited to see the old gang, and a few of the new ones. Special thanks to Antonio who was an absolute star. Bernard, Mayra, and Michael were an absolute delight. The breakfast was amazing and filling before the parks. The rooms are spacious,... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We came on a 10 day holiday with Virgin and has been fantastic from entering the hotel on day 1. Great staff and very welcoming. The hotel offers a free breakfast each day which varies each day but gives you a good start to a busy day and two free beers and snacks Monday to Thursday early evening. Great location... More 

Was this review helpful? Yes 1
West Midlands
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We came over with Virgin, and this was our first time to America and found everything went smoothly. Room is just what you need, has all the amenities you want in a self-catering hotel - plus you get a free breakfast which has plenty of selection and varies each day! The hotel and room are always clean to a high... More 

Was this review helpful? Yes 1
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Hello, Thank you for rave review. Our staff takes pride in their excellent service, Thank you for pointing that out. We are centrally located to many fun activities, and it seems you figured out how to get to most of them. What a great sounding vacation. Hope to see you again next time. More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

My family traveled with Virgin holidays and was recommended this hotel. We stayed here for 18 days and were treated extremely well by all the friendly staff. The hotel is fully equipped with things required for a fabulous holiday. It is located near Disney world and Universal Studios, and has shuttle services to and from the parks. I thoroughly enjoyed... More 

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Natasha, Thank you for your wonderful review. You definitely pointed out many of our highlights. We are sorry to hear that your experience with the taxi service was less than stellar. You are in no way obligated to use any specific service, so next time you can chose someone different. We would love to host you again while in Orlando. More 

Sunderland, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I have stayed in this hotel the last 7 times I have visited Orlando. The staff are really friendly and will help with anything you ask of them, (I ,e) park passes, transport, where to eat even the best places to shop. The reception are on call 24 hrs and are always happy to help whatever time of day/ night.... More 

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StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Hello Susan, Thank yo for the 5 star review. We are so happy to know that our hotel is your home while in Orlando. We look forward to your next visit. More 

Jackson Heights, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

This is my second time staying at this hotel- last year in August for 5 days, and this August for a week, and both times, I've been extremely pleased with my stay. The staff is really friendly and helpful; there was Antonio, who is an absolute gem and a fantastic conversationalist, and Bernard (I'm not sure that was his name,... More 

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

We are so happy to hear that you loved your stay and can’t wait to come back! We truly appreciate when a guest enjoys our hotel and shares their excitement with others! We will definitely tell Antonio and Bernard that they got high praises from you and hope to see you again very soon! More 

Ipswich, United Kingdom
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for 14 days this month. Very pleased with my stay. The staff are so friendly and helpful and happy to answer any questions you might have. Would like to give a special shout out To Michael and Antonio.The Suites are great with very comfortable beds. Plenty of space to put your clothes. (Need more hangers though) Kitchen/Dining area... More 

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

It makes us very happy to read such a wonderful review! We are glad you enjoyed our amenities, our location and our amazing staff members! We hope to see you and your family again on your next trip to Orlando! Thank you very much for the review More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 weeks and found the Hotel and staff to be very good. The room was adequate and cleaned each day, the pool area was good with a great hot tub. It was never overcrowded. Staff were helpful and polite and work hard to fulfil any requests. Mayra who looks after the early evening reception is a... More 

Was this review helpful? Yes 7
manchester,
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Chose this hotel over others in the area as both the travel agents brochure and hotel website promised everything we needed. In reality, it did not deliver and we were disappointed. Our room was on the 3rd floor and it was a long walk down very tired looking corridors to get there. We were a family of five and the... More 

Was this review helpful? Yes 1
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thanks for your review. We strive to provide our guests with excellent service, so we are sorry to hear that we weren’t able to meet your expectations during your visit to our hotel. We appreciate the feedback and will relay your comment to our management team for immediate consideration. We hope to be able to see you again and show... More 

Derry, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

If you want to avoid staying in a Disney resort hotel, but be close to everything in that area and in a hotel that will look after your family with everything you need then this is the place for you. Rooms are great size, have everything you need for a family (there are 5 of us) and the hotel staff... More 

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

We are so happy to hear that you loved your stay and can’t wait to come back! We will definitely tell Antonio, Mike and Mayra that he got high praises from you and hope to see you again very soon! More 

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