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Hawthorn Suites Lake Buena Vista

#97 of 327 Hotels in Orlando
Certificate of Excellence
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8303 Palm Parkway, Orlando, FL 32836
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Hawthorn Suites Lake Buena Vista
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Hawthorn Suites Lake Buena Vista
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1,238 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

Antonio Torres was the manager on duty when my choir went to disney. He was accommodating, incredibly personable, funny, and very helpful. He attentively listened to our requests, did his best to see to it that they were fulfilled and welcomed us with a smile, warmth and hospitality. This man deserves a raise. I wanted to hug him. If you're... More 

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Orlando, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Enjoyed our 2 month stay from January to march. Clean environment, friendly and helpful service all the time, close to restaurants, shops and Disney World. We enjoyed our almost daily walks around the block, all paved sidewalk and route not busy or lonely.

Was this review helpful? Yes 1
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you so much for your review of our hotel! We are happy that you enjoyed our great location and friendly staff! We hope to see you again soon! More 

1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed for a week, they only cleaned our room twice. It is the dirtiest hotel I have ever stayed. The Internet was terrible.if it hadn't been spring break,'we would have canceled. Horrible!! Save your money! PS the pictures are deceiving.

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

We are very sorry that you had a disappointing experience with us. We appreciate your feedback and we will make sure your comments are reviewed by our housekeeping manager. I assure you what you experienced is not the norm in our hotel, and we would love the opportunity to host you again and impress you with our amazing service and... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Location: A. Very close to both Disney and Universal. Located in a very nice neighborhood in Lake Buena Vista where you're close to shopping and restaurants. Facility as whole: B+. The resort looks very nice and well cared for from the outside.The lobby area was big and clean; but you I could tell the furniture was outdated a bit and... More 

Was this review helpful? Yes 1
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you very much for your review. We are glad you enjoyed our location, our friendly staff and was able to truly enjoy your stay with us! We look forward to welcoming you back again. More 

Dieppe, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had an enjoyable 6 night stay at Hawthorne Suites. Check in was a breeze. Antonio Torres is front desk manager and offers great service. We had a king size suite with full size fridge and microwave which made it easy to make quick mini meals and snacks while on the go. On our 3rd night, our A/C broke down. My... More 

Was this review helpful? Yes 2
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you very much for reviewing our hotel. We are very happy that you enjoyed your stay with us and would recommend our hotel. We work with Resort Transportation and are able to arrange a paid airport shuttle, so we are very sorry that our front desk agent misinformed you about this. We will pass you comments to the front... More 

Boca Raton, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Courteous staff, clean rooms, nice pool, great happy hour with free wine (Wenesday only??), close to Disney. What more could one ask for? We have stayed here several times and have never been disappointed.

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

We love hearing that you have stayed with us several times and has never been disappointed! We do our best to impress our guests every time, so we appreciate you taking the time to write this review to let us know we are doing an outstanding job! We look forward to hosting you again! More 

Worle.uk
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This is our second stay here, location is perfect for Disney. Located near many restaurants. All staff are friendly and will answer questions quickly for you. Unfortunately we booked and traveled as a 5 and had to chase up the right amount of plates etc, and the dishwasher was useless as it was unable to hold the soap as a... More 

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you for being a repeated guest us with! We're happy you enjoyed your stay with us one more time and found our staff friendly and helpful! We look forward to welcoming you back for a third stay! More 

London, United Kingdom
Top Contributor
141 reviews 141 reviews
44 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just stayed here for 9 nights, this being our 3rd stay at this hotel over 4 years - it's a great hotel and highly recommended. You will see from all of my reviews, I review hotels on value for money, as I stay in various classes. You can't compare Hawthorn with a $300-$500 a night Disney hotel. In... More 

Was this review helpful? Yes 5
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you very much for recommending our hotel and writing this lovely and detailed review! We are so glad you enjoyed your stay and that you will definitely stay with us again. We look forward to welcoming you back on your next trip. More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Our large family appreciated the space and value this facility offered us. Staff was friendly and helpful. Decent hot breakfast in the morning. Pool isn't huge so if that's your main draw keep it in mind.

Was this review helpful? Yes 2
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thanks for your review! We are glad you appreciated our friendly staff and enjoyed your stay with us. We hope to see you again very soon! More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was our very first visit to Orlando and we were so pleased to have chosen this hotel. It is very close to Disney and the staff could not have been friendlier. There is plenty of parking and it is located near many establishments ( supermarkets, drugstore, souvenir shops, restaurants, gyms, etc) Our room was very clean and the cleaning... More 

Was this review helpful? Yes 3
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

To hear that you will definitely be coming back makes us very happy! Thank you so much for your lovely review. We will let our staff know that they have impressed you, and we hope to see you again very soon! More 

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