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Hawthorn Suites Lake Buena Vista

#99 of 327 Hotels in Orlando
Certificate of Excellence
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8303 Palm Parkway, Orlando, FL 32836
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Hawthorn Suites Lake Buena Vista
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Hawthorn Suites Lake Buena Vista
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1,222 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buena Park, California
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had a very large suite on the top floor. Full size refrigerator and other appliances, as well as dinnerware. Large living room and bedroom. With two queen beds and a full size pullout sofa, this place would be a steal for six people. Booked in advance and got a great price. Good breakfast with good choices but a little weak... More 

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Sunderland, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We recently returned from the above hotel. We had a problem due to our travel agent. The manager Rafael couldn't do enough to sort out the problem. Th staff we're so friendly and made us feel so welcome. The suites we're very clean. The breakfasts we're varied and plentiful. I would recommend this hotel to everyone. We will certainly visit... More 

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Brooklyn Center, Minnesota
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at the Hawthorn from March 15th to March 21, 2015. After having a bit of car problems, we arrived at about 8:00 PM. At check-in we were given a room on the second floor. We thought this was strange because all of the pre-arrival information we received said we would be on the fourth floor.... More 

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Waterloo, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel was convenient for us being closely located to shopping and the Bay Hill golf tournament. Rooms were huge and had pull out couches along with functional kitchen. Interiors were not luxurious but for the price we paid it met expectations. People with appropriate expectations will probably be just fine here.

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StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you so much for your 5-star review. We are very happy to hear that you had a lovely experience with us and enjoyed our convenient location! We look forward to seeing you again soon! More 

Toronto
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here for 3 days recently expecting a typical suites type hotel with your standard breakfast. We got much more than expected. The hotel and rooms were exceptionally clean, the service was excellent and breakfast far superior than most breakfast include hotels. It is conveniently located close to everything from the theme parks to shopping to... More 

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StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you very much for your review! We are happy to hear you enjoyed our hotel, our convenient location and that you found our service excellent! We look forward to seeing you again in the future! More 

Boston, Massachusetts
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

How can a hotel in such a great location, with a very nice interior design, serve what is possibly the worst excuse for breakfast I've ever seen. Really, did you get your oranges from the local Hess gas station rather than Florida? Waffles the size of a silver dollar-no kidding! Corned Beef Hash and something called an egg that matched... More 

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StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you so much for your review. We are glad that you enjoyed our location and interior design, but we wish we could have met your expectations regarding all aspects of our hotel. We are sorry that you found our complimentary breakfast disappointing, but we hope that you would choose to stay with us again on your next trip to... More 

Senior Contributor
32 reviews 32 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

No clue how this place gets three stars it's a glorified extended stay at best had to squint to see the tvs no early check small pool and a tiny basketball court outside are not inviting solicited for a timeshare tour before we even got checked in booked through Hotwire so I know sometimes third parties get the crappy rooms... More 

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StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you for your review! We strive to provide our guests with an outstanding experience and it looks like we didn't impress you on your most recent visit. Your feedback is important to us, so thank you for sharing your thoughts to help us improve our service. More 

Dallas, Texas
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Was very disappointed in this property. We have stayed at several Hawthorn properties and this is the first time we've been disappointed. The on duty registration manager was less than helpful. We asked for a king room, and were given a room with 2 queens. He stated we were up-graded to a suite because there were no king rooms available,... More 

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StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you so much for taking the time to write a review. We are sorry that you found your experience with us disappointing. We do our very best to accommodate all guests' requests, but due to unforeseen circumstances we are not always able to honor all of them, and we are sorry that this put a damper on your stay.... More 

Florianopolis, SC
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

It was a wonderful surprise for me and my family staying for 8 days in such a lovely hotel like Hawthorn Suites. There are several reasons why: good location; nice neighborhood; not so far from the Disney´s and Universal's theme parks; near the Orlando's outlets and malls; near some fine restaurants, drugstores and supermarkets; free parking lot; tasteful free breakfast;... More 

Was this review helpful? Yes 5
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

We are flattered by all of your many compliments! Thank you so much for taking the time to write this review! We are very happy to know that you found our hotel lovely and comfortable and enjoyed all aspects of your visit! You mentioned coming back next year and staying with us again, so we look forward to welcoming you... More 

London, United Kingdom
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our 2nd visit we stayed here last year same weeks and enjoyed it so much this time our stay was for 16 nights. Noticeable was the amount of guests we met from the previous year, both Brits and American clearly the resort is very popular and enjoyed by many. There is a great atmosphere , friendly and relaxed.... More 

Was this review helpful? Yes 9
StaySkyHotelsResorts, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

We were so happy to read your review and see that you encountered many repeated guests at our hotel. It's great to hear that our staff impressed you and that you enjoyed our services and amenities, but it's even better to hear that you would happily stay with us again! Thanks for your lovely review, and we hope to host... More 

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