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Hawthorn Suites Lake Buena Vista

3.0 of 5 8303 Palm Parkway, Orlando, FL 32836
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Hawthorn Suites Lake Buena Vista
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Hawthorn Suites Lake Buena Vista
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1,101 reviews from our community

Traveler rating
    570
    382
    91
    40
    18
See reviews for
612
255
10
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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    (1101)
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    (248)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Wonderful hotel and staff. Minutes from anything Disney related, but one thing: do not rely on the shuttle that is free from hotel. It will make a 5 minute trip to disney take 45 minutes. We ended up renting a car and had a much more enjoyable trip!

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you so much for your insight. We are delighted to to know you enjoyed our well-located hotel and friendly staff. However, we are sorry you didn't enjoy our shuttle service and will relay your feedback to the management team for further review. We hope to see you again soon for another great Orlando vacation. More

Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great value, nice comfortable clean rooms. Awesome breakfast. Really, for the price, you can't ask for anything more. I would stay there again in a heartbeat. It was great for us. Kids slept in living room area (sofa bed) and my wife and I in the master. King bed was very comfortable. Room was huge. Free Wi-Fi as well.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Hi John. It is so nice to hear you fully enjoyed your stay with us. We are glad our comfortable rooms, complimentary breakfast, and amenities accommodated your family's needs. We hope to see you again soon for another comfortable and convenient Orlando getaway. More

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 5 days ago NEW

During check-in they require you to visit the concierge desk to get a parking pass. This was fine however before they would give us the pass they tried repeatedly to get us to take time out of our Disney vacation to come to a breakfast about the hotel. Normally this kind of sales tactic doesn't bother me however it took... More

Was this review helpful? Yes
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Hi Steven. We are sorry to hear you had a disappointing stay as our guest. We apologize for the condition of your room and recognize that this is not up to our high hotel standards. We will be sending your comments to the management team to ensure our cleanliness and service standards are being consistently met. We hope you will... More

FL
1 review
1 of 5 stars Reviewed 5 days ago NEW

I planned to take my wife on a nice mini vacation for the Food and Wine Festival at Epcot. Staying at this place was the biggest mistake I made. The entrance smelled like I walked into a trash compactor. The room we received, was not the type of room we had requested and paid for. Not to mention, the countertops... More

Was this review helpful? Yes
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

We appreciate you bringing your experience to our attention and want to apologize for your recent stay. We would like to assure you that we have very high cleanliness standards and are disappointed in seeing the state of your room. We will relay your comments to the management team immediately to ensure our cleanliness standards are consistently being met. However,... More

Liverpool
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for 18 nights in October 2014. Rooms were very spacious & comfortable, although was only partly renovated at the time of our stay. We had 2 queen size beds, wardrobe & storage space, along with newly installed safe. A separate living area with furniture & more storage space was a blessing with having children. An iron & ironing... More

Was this review helpful? Yes 6
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Hi Robbie. Thank you for taking the time to write such a detailed review. We're sure your advice will be helpful to many families planning a trip to Orlando. We are so happy to hear you enjoyed your stay with us and took advantage of the amenities we have to offer. We are also glad to know our staff took... More

ESSEX
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago

Received a lovely warm welcome from Antonio and Bernard. Pleased to be able to have our same room again which had been more updated since our last visit and has every facility we needed. Think the fact it was our 6th visit says it all. Am already checking prices for our return next year.

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you for choosing to stay with us for the sixth time. We love when our guests return year after to experience the wonderful rooms, amenities and customer service we have to offer. It is great to hear you are already planning your next trip; we look forward to welcoming you back to Orlando next year. More

Birmingham
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 17 days in October with family. Rooms were comfortable and well equipped. Staff were helpful and friendly. Great location for all parks and eateries. Agree with previous comments about the pushing of timeshare especially when you just want to pick up some leaflets. Plenty of parking and the free breakfast daily was a bonus. My son has already... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Thank you for sharing your experience. We are pleased to hear you had a great, seventeen-day stay with us. We are glad that our comfortable rooms, friendly staff and great location made your Orlando vacation a memorable one. It is so nice to hear that your son has already asked to return and we look forward to welcoming you back... More

Baton Rouge, Louisiana, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here in October for three nights with friends. The hotel was very clean and kept well, very quiet. The mattresses need updating but was that bad. The breakfast was very good. Will stay again. Mary A W

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

Hi Mary. Thank you for your comments. We are so glad you and your friends enjoyed our clean rooms and fresh morning start. We are happy you plan to stay again and look forward to welcoming you back to Orlando in the near future. More

Surprise, AZ
1 review
4 of 5 stars Reviewed 1 week ago

The room was just perfect for the 5 of us. We loved having the kitchen and the free breakfast every morning was perfect. We got a great deal on the hotel as well. The only thing I would say wasn't very good is the shuttle service. The times are very strict and provide absolutely no flexibility. Plus you are an... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

It is nice to know our spacious rooms accommodated the needs of your large group. We love hearing that our full amenities and complimentary breakfast made our guests stay enjoyable and convenient. However, we do apologize for the frustrations you experienced with transportation and will make note of your comments for future improvements. We hope you will consider staying as... More

East Sussex, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the suites in October and had a very enjoyable stay with my family. The rooms were very clean and well kept. No real problems with noise here apart from the AC unit, but not too bad at all really. The pool area/gardens were great and very nice to come back to and relax after a day at the... More

Was this review helpful? Yes
Mairead N, Guest Relations Manager at Hawthorn Suites Lake Buena Vista, responded to this review

It is so nice to hear you had an enjoyable stay as our guest. We are happy that our accommodations met your needs and you had the chance to enjoy our pool area in the evenings. We appreciate your comments regarding breakfast and will make note of them for future improvements. Thank you for your recommendation; we hope to see... More

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Additional Information about Hawthorn Suites Lake Buena Vista

Address: 8303 Palm Parkway, Orlando, FL 32836
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites Lake Buena Vista 3*
Number of rooms: 120
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Also Known As:
Hawthorn Suites Lake Buena Vista Hotel Orlando
Hawthorn Lake Buena Vista
Hawthorn Suites Orlando
Orlando Hawthorn Suites

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