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Embassy Suites by Hilton Orlando Downtown

#183 of 332 Hotels in Orlando
GreenLeadersBronze level
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191 East Pine Street, Orlando, FL 32801
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1 room 1 guest
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Embassy Suites by Hilton Orlando Downtown
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699 Reviews from our TripAdvisor Community

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Traveler rating
    312
    190
    95
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kissimmee, Florida
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We chose this hotel as was in close proximity to Orlando Regional Medical Center and downtown Orlando area. A family member needed to have a procedure done there. As an extensive traveler I look for location, good ratings and valuable perks. Our arrival went smoothly. We were told about the internet, but not how to sign in. After calling the... More 

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Paul T, Manager at Embassy Suites by Hilton Orlando Downtown, responded to this review

Thank you for your review and please accept my apologies for the inconvenience you suffered as a result of the issues you experienced with our internet service. I understand how frustrating this would have been for you. I have shared your comments with our Front Desk Team so they can handle this situation better in the future. We really appreciate... More 

1 review
4 of 5 stars Reviewed 1 week ago

It's been a while since I stayed at a Embassy Suites and today's stay made me realized just how much enjoyed them. Prefect for families with kids, nicer for married couples seeking a weekend getaway. Lots of downtown action. Parking $5-23 :(

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Clearwater, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful value, cozy accomodations and great staff. it was a very long day and I was facing a long return trip the next morning so a good night's sleep was important to me along with a nice breakfast in the morning. I received that all and more and look forward to a return trip very soon.

Review collected in partnership with Embassy Suites Hotels

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Calera, Alabama
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is a sad excuse for an Embassy Suites. The rooms were dirty, all of the light fixtures were broken see pictures, the parking is atrocious to begin with just because it's downtown but to make matters worse they had the entranceway roped off so you couldn't pull in, because they were waxing the bricks. Yes you heard me correctly... More 

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Paul T, Manager at Embassy Suites by Hilton Orlando Downtown, responded to this review

Thank you for taking the time to post a review of your stay at Embassy Suites Orlando Downtown. I was concerned to read your feedback and please accept my apologies for the many challenges you experienced within your guest suite. I will be addressing all of your issues both with our Engineering Manager as well as our Housekeeping Manager to... More 

Virginia Beach, Virginia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Love the breakfast and the free evening reception. The bartender is amazing. He handled the crowd with swift and excellent service. The suites are large and comfortable. The pull out sofa was perfect for our teenager.

Review collected in partnership with Embassy Suites Hotels

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Portland, United States
2 reviews
1 of 5 stars Reviewed 4 weeks ago

Just spent over a week at a terrible property. Toilet over flowing onto bathroom floor, fixed the last day. No Honors credit because the stay was on someone else's credit card. Wouldn't provide a non smoking room even though the request was made at booking and in person - I have sever smoke allergy issue. Two days the room was... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Paul T, Manager at Embassy Suites by Hilton Orlando Downtown, responded to this review

Thank you for taking the time to write a review on your stay with us. Please accept my sincerest apologies for the unsatisfactory experience you had during your time with us. Please know that what you described here is not the level of service expected of our employees and our product. I will be addressing the challenges you experienced both... More 

Naples, Florida
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location to enjoy Lake Eola or walk downtown. Hotel very nice, and complimentary breakfast very good. The only criticism ... they should tell you about the $24 a night charge to park your car across the street. You don't have to feed the meters after 6pm, and we moved our car from the street to the hotel, which cost... More 

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Ocala, Florida
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First let me say that the night auditor was amazing at this hotel. We arrived after sitting through the birth of our new grandchild. So we checked in in the middle of the night with a voucher from Travelocity for the wrong date. Doug the night auditor was not only sypathetic but terrific at helping us get it all sorted... More 

Was this review helpful? Yes
Paul T, Manager at Embassy Suites by Hilton Orlando Downtown, responded to this review

Thank you for taking time out of your day to write a review for the Embassy Suites Orlando Downtown. We’ll share your comments with Dane/Night Audit; they’ll make his day! We’re glad he was looking out for you. However, I do want to apologize for the inconvenience you experienced in our guest suite and rest assured that we have already... More 

Orlando, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed recently for a wedding and had a good time at the hotel. It appears the rooms have been recently updated with fresh paint etc. Breakfast was also good the next day and complementary. Our room was right over the street but it didn't seem too loud like some hotels. Other than the banquet room having a strange smell... More 

Was this review helpful? Yes
Paul T, Manager at Embassy Suites by Hilton Orlando Downtown, responded to this review

Thank you for your review of the Embassy Suites Orlando Downtown. We are pleased that you had a great stay with us and will be sure to share your comments with our Team. I do want to apologize for the smell that you experienced in one of our banquet rooms. I have passed your comment to our Engineering Department who... More 

Oviedo, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Terrific hotel, friendly staff, great location and good value. My wife and I always enjoy staying at the Embassy Suites - the reception is a nice touch and the breakfast is quite enjoyable. I would recommend this hotel to anyone staying in downtown Orlando.

Review collected in partnership with Embassy Suites Hotels

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