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All 328 Orlando hotels

Embassy Suites Orlando Downtown

3.5 of 5 Hotel   |   191 East Pine Street, Orlando, FL 32801 (Central Business District)
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Ranked #167 of 328 hotels in Orlando
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532 people have reviewed this hotel

Traveler rating
    256
    144
    60
    43
    29
See reviews for
119
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180
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Ocala, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

20 years ago when I did a lot more traveling and staying in hotels, I always viewed Embassy Suites as the premiere hotel. 2014 - they still charge for internet access? The amenities (ironing board, iron, coffee maker, refrigerator, sofas, chairs) are miniature and nearly unusable. The quality of the "Free Breakfast" has taken a sharp decline. And hopefully you... More

Review collected in partnership with Embassy Suites Hotels

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EmbassyOrlandoFOM, Front Office Manager at Embassy Suites Orlando Downtown, responded to this review

I apologize for the negative impression that was given at our property. Your comments are greatly appreciated and have been forwarded to our management team. Regarding the internet cost, I can assure you that many of the hotels in the local area also charge for internet and our rates are competitive. I also apologize for the poor experience you had... More

Top Contributor
54 reviews 54 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

OUTSTANDING hotel! They offer free breakfast, free washing, bar, area TV's, and oh yeah...probably the largest hotel suites available at a reasonable price! The staff is incredibly friendly and helpful. They offer local attraction information as well as directions to hotel rooms, pool, laundry area, and anything else you are looking for. Around the local area are some places to... More

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Norfolk, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I had never stayed at an Embassy Suites during my travels. My son recommended the hotel because it was close to his home. Therefore, I really knew nothing about the hotel, but took the chance. I absolutely loved the hotel and will now always look to Embassy Suites for future travel stays!

Review collected in partnership with Embassy Suites Hotels

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Tallahassee, Florida
2 reviews
4 of 5 stars Reviewed 1 week ago

Pros: Very good location in downtown Orlando. Appreciate the fact that use of washer/dryer is free. Valet parking only (price on par with other downtown areas). Business center computer/printer worked well. Hotel shuttle will drop you off anywhere in the vicinity. Cons: I'm an HHonors Diamond member and MyWay hotel benefits selection was not honored. I was given a prepackaged... More

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cape coral, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The rooms were very dirty and musty smelling. The hotel is in an excellent location. I was moved to 3 different rooms with all the same issues they did give us a full refund. The staff was very helpful and nice.

Review collected in partnership with Embassy Suites Hotels

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EmbassyOrlandoFOM, Front Office Manager at Embassy Suites Orlando Downtown, responded to this review

Thank you for sharing your feedback about your experience during your recent stay with us. We're disappointed to hear that you experienced poor room cleanliness during your most recent stay. We are definitely taking your feedback seriously and have addressed your concerns with our senior leadership team and are taking the necessary steps in training in order to rectify this... More

Parrish, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Not recognized as an Honors Member. Tried to charge me $50 for early check-out. My reservation was for only 1 night and I my reservation was not validated at check-in. The charge was finally removed after I searched my phone for the reservation to prove the error was made by the hotel. There was no apology or statement of being... More

Review collected in partnership with Embassy Suites Hotels

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EmbassyOrlandoFOM, Front Office Manager at Embassy Suites Orlando Downtown, responded to this review

Thank you for sharing your feedback about your experience during your recent stay with us. We're disappointed to hear that you experienced poor service by the front desk in regards to confirming your stay dates. We are definitely taking your feedback seriously and have addressed your concerns with our senior leadership team and are taking the necessary steps in training... More

Marietta, Georgia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for one night prior to leaving on our cruise out of Port Canaveral. The hotel was clean and the reception desk helpful at check-in as far as directing us to where to eat and lending us a pen and stapler for our luggage tags ready for the next morning. We booked a non-smoking room but... More

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Charlottesville, Virginia
Top Contributor
50 reviews 50 reviews
46 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first stay at this particular Embassy Suites. I knew I was getting the top of the line with this Hilton Brand hotel in beautiful downtown ORL. The staff was extremely friendly and helpful. The room was just as I had expected nice, clean, comfortable bed. The price was reasonable. All in all I enjoyed my stay and... More

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Springfield, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel staff are courteous and knowledgable. Everyone makes you feel welcome and so glad that you are staying with them. The evening reception is wonderful. The choices of refreshments was much better than other Embassy Suites. The rooms are surprisingly quiet. The internet connections are quick and stable. The hotel is within walking distance of Church Street Station and... More

Review collected in partnership with Embassy Suites Hotels

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Miami Lakes
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Needed a hotel last minute for my stepson's UCF graduation. This hotel was very affordable but the best was the room was so grand and spacious. Comfortable, new and very clean! The location was great and the service was amazing. I will definitely stay there again even if its a bit of a drive from say the Disney parks. Make... More

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Additional Information about Embassy Suites Orlando Downtown

Address: 191 East Pine Street, Orlando, FL 32801
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Orlando Downtown 3.5*
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Also Known As:
Embassy Suites Orlando Downtown Hotel Orlando
Orlando Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#39 Green Hotel in Orlando #97 Business Hotel in Orlando #124 Family Hotel in Orlando
Hotel Class
Number of rooms
167

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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