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Embassy Suites Orlando Downtown

3.5 of 5 191 East Pine Street, Orlando, FL 32801
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Embassy Suites Orlando Downtown
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Embassy Suites Orlando Downtown
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586 reviews from our community

Traveler rating
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    73
    48
    30
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131
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Riverview
Top Contributor
78 reviews 78 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is conveniently located and very comfortable. Great happy hour and the free breakfast is excellent! Eggs catered to order. Parking is bad! Your only option is to valet and it is not cheap. After you get over the valet charge head to the bar between 5:30 and 7:30 for complimentary beer or wine. Beds are very comfortable and the... More

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Chicago, Illinois
Contributor
17 reviews 17 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I could hear the guy in the next room snoring. On the positive side, the staff was very friendly. The breakfast was good, as is typical for an Embassy Suites. Everything was fine other than the poor night's sleep.

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EmbassyOrlandoFOM, Front Office Manager at Embassy Suites Orlando Downtown, responded to this review

Thank you for choosing to stay at the Embassy Suites Orlando Downtown during your recent visit to Orlando Florida. I am exciting to hear that you enjoyed our friendly staff and complimentary breakfast. I would however like to sincerely apologize for the disturbance you faced during the evening that resulted in a lack of a good night’s sleep. I regret... More

Vine Grove, Ky, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is in the heart of Orlando, and only minutes from dozens of attractions. The rooms are great, the staff is excellent, and the price acceptable. They even have complimentary valet parking, and a wonderful breakfast bar.

Review collected in partnership with Embassy Suites Hotels

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Los Angeles, United States
1 review
2 of 5 stars Reviewed 1 week ago

Internet is slow. Cant stream movies. Cant rewind purchased movies. The service staff was fake and would not fix anything. They just kept saying "Im sorry!" The best thing to do is join the Marriot or something else besides this place

Review collected in partnership with Embassy Suites Hotels

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EmbassyOrlandoFOM, Front Office Manager at Embassy Suites Orlando Downtown, responded to this review

Thank you for choosing to stay at the Embassy Suites Orlando Downtown. I would like to sincerely apologize for not meeting your expectations during your recent visit with us. I agree that it is very frustrating to you our guest for the amenities provided to be inoperable. Our senior leadership team are already addressing your comments and are looking for... More

Orlando, United States
1 review
3 of 5 stars Reviewed 1 week ago

I had a set of peridot earrings when I arrived. One was missing when I went to dress for my daughter's rehearsal dinner. I went to the desk to inquire. They made no attempt to investigate. They just shook their head at me. Their valet service was excellent. They went above and beyond with all of our guests.

Review collected in partnership with Embassy Suites Hotels

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Portland, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Sure the location is fine, but note that there is no parking other than street or $23.50/day valet parking. The hotel looks fine in the lobby, however I was made to wait 10 minutes to check in because someone was training someone on one of the 2 computers available. The room was large, but three lights did not work, the... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
EmbassyOrlandoFOM, Front Office Manager at Embassy Suites Orlando Downtown, responded to this review

Thank you for sharing your feedback about your experience during your recent stay with us. We're disappointed to hear that the amenities that were placed within your suite for your enjoyment were malfunctioning. I'd also like to extend my apologies for the delay you experienced during the check in process and the overall condition of your suite. I am sure... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has valet only parking for $21 per night. Other than that, the rooms are clean, the buffet breakfast is complimentary and average and the evening reception is always welcomed. It is located in the heart of downtown so local restaurants, bars and the park are all in walking distance.

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orlando, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel does not a have a free shuttle service to any of the theme parks and only has limited service to a small surrounding area. There is not shopping near the hotel either. Make sure you have a car when you stay here. If you want to go anywhere in the city the taxi rates are min $60 one... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
EmbassyOrlandoFOM, Front Office Manager at Embassy Suites Orlando Downtown, responded to this review

Thank you for taking the time to review your recent experience with us here at the Embassy Suites Orlando Downtown. We appreciate you choosing to visit our establishment during your recent trip. We are excited to hear that your found our staff friendly and our property pleasant. Unfortunately, Due to the location of the property we do not offer shuttle... More

Leesburg, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

We live in Leesburg Fl and were attending a wedding at the Citrus Club close by. Upon arrival we were disappointed that our room was not available, especially since our arms were loaded with luggage. After awhile of waiting the Manager Edwin came over made his apologizes for the delay, and asked if we could take a non-handicapped room, and... More

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1 review
3 of 5 stars Reviewed 3 weeks ago

rooms were nice plenty of room fairly clean, though not perfect dirty tables and light bulbs were hanging from sockets with exposes wires which I reported to front desk breakfast was decent with special eggs to order but line was very long one person making them. big issue parking 26.00 dollars a day very expensive..! People who ran parking were... More

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Additional Information about Embassy Suites Orlando Downtown

Address: 191 East Pine Street, Orlando, FL 32801
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Orlando Downtown 3.5*
Number of rooms: 167
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Also Known As:
Embassy Suites Orlando Downtown Hotel Orlando
Orlando Embassy Suites

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