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Embassy Suites by Hilton Orlando Airport

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5835 T.G. Lee Boulevard, Orlando, FL 32822
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Embassy Suites by Hilton Orlando Airport
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778 Reviews from our TripAdvisor Community

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Los Angeles
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed yesterday NEW

Usually Embassy Suites are a nice property. This one was older, but looked nice. The breakfast was so-so. The biggest issue is the room acoustics (paper thin walls). We could clearly hear the people talking in the next room talking and using the restroom. I assume the reverse was also true. I mentioned that to the desk personnel at check... More 

Helpful?
Thank GWZ
Des Lacs
1 review
4 of 5 stars Reviewed yesterday NEW

All was quite complimentary. Would stay here again. Only problem was that they did not deliver on a promised welcoming reception they had promised to our group. When questioned about the cancelation there was no explanation.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Lonnie O
Albany, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

You can always expect to have a very good experience when you stay at a Hilton Hotel. If you need a later checkout they are willing to help you out. The room service is very efficient and responsive to your needs in a timely manner. If you need directions and information about the area all you have to do is... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Anthony S
New Philadelphia, Ohio
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Free parking if you are cruising and need to leave your car for the week. Free cocktails in the evening with snacks. Rooms clean and no odor. Friendly staff. Breakfast was made to order and had good taste. Not just the waffle maker and fake eggs.

Helpful?
Thank Pam P
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. Your complimentary review of our hotel the Embassy Suites Orlando Airport is much appreciated! Hopefully, we'll have the opportunity to host you again soon. More 

1 review
5 of 5 stars Reviewed 1 week ago

Great hotel, great service and great food. The rooms are spacious and very clean. The beds are very comfortable. The rooms have everything you need, frigde, microwave and hair dryer! I would definetly stay here again and I highly recommend this hotel!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank michellepK4080VZ
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. Your complimentary review of our hotel the Embassy Suites Orlando Airport is much appreciated. We look forward to hosting you again soon. More 

Cambridge, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel January 11-15/2016. I booked the reservation a month before and cited a corporate code I had with a partner they have a contract with. I was told that the code wasn't available to the clerk as they were upgrading their systems but not to worry as they would apply my rate regardless. I called the... More 

Helpful?
Thank Chestboy
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

I am so sorry about your experience with our front desk team. I can assure you that it is not standard to find someone at our hotel who isn’t helpful as we strive to ensure our front desk agents and other team members know how much we value your business. If you need assistance, please feel free to contact the... More 

Miami, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

PRO: Rooms are clean and comfortable, including the beds. Coffee in the room is good (especially if you compare to the really bad stuff you get in most hotels). The food is excellent! The menu offers healthy choices and everything I tried was delicious. Especially in the Orlando/theme park area the food choices are not always the best with mostly... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Elisabeth T
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. Your complimentary review of our hotel the Embassy Suites Orlando Airport is much appreciated! Hopefully, we'll have the opportunity to host you again soon. More 

Morriston, FL
2 reviews
3 of 5 stars Reviewed 1 week ago

Stayed 2 nights at Embassy Suites by the Orlando airport, as my daughter was attending a dance convention/competition at the airport Hyatt. We've stayed here many times for similar events and have always been happy. We count on the efficient and convenient airport shuttle service to make the many back and forth trips convenient. For some reason, the shuttle was... More 

Helpful?
Thank Leah M
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as... More 

edmonton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

location is good, service is excellent, information is prompt wake up calls good, meeting rooms excellent sound proof. outside seating is good. Shuttle drivers prompt and very helpful and on time. Breakfast is excellent. all food offered good but the purchased salads are good but not as good as the Atlanta embassy suites. Beer at 6 pm is excellent

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Ieuan E
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. Your complimentary review of our hotel the Embassy Suites Orlando Airport is much appreciated! Hopefully, we'll have the opportunity to host you again soon. More 

Hatchville
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here quite a few times over the last few years. Each time I return it's gotten a little more shabby. On my last stay, heater/AC unit quit operating in the middle of the night. The property is run down, and needs good housekeeping practices. The staff was the only thing this property has going for it. They were very... More 

Helpful?
1 Thank WRCCapeCod_MA
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll... More 

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