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All 329 Orlando hotels

Country Inn & Suites Orlando Universal

2.5 of 5 Hotel   |   7701 Universal Boulevard, Orlando, FL 32819 (Florida Center)
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Country Inn & Suites Orlando Universal

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Ranked #201 of 329 hotels in Orlando
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed November 11, 2013
Daniele B Ottawa, Canada
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361 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Country Inn & Suites Orlando Universal
See the most recent reviews
Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 11, 2013

I liked the location, the rooms, the service, the lobby and the free breakfast. My brother also enjoyed ordering room service for supper on the last night. However, the shuttle schedule was not great leaving once in the morning and once at night, so we had long days because of it. On the last day we walked so we could... More

Was this review helpful? Yes
Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and was able to take advantage of our free hot breakfast that is served daily. We look forward to your next stay at Country Inn & Suites, Orlando Universal. More

Woodbridge, Virginia
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 10, 2013

Over the course of a week, I stayed in two different rooms (two separate bookings). To keep it simple here are the reasons to stay here: 1. Location: ridiculously close to Universal, Sea World, Wet & Wild, etc. Also, the hotel is on a quiet side street. Restaurants, supermarkets, banks, and gas stations are everywhere. 2. Staff is friendly, pleasant,... More

Was this review helpful? Yes
Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your welcome amenity and the full hot breakfast. Our staff works hard to ensure that each guest has a positive experience and wants to return to visit us again. We look forward to your next stay. More

Tampa, Florida
1 review
5 of 5 stars Reviewed November 8, 2013

Hotel staff is friendly. Rooms are spacious and clean. I was upgraded without asking at check in. Full hot breakfast in the morning. Located close to Universal Orlando, a short cab ride away. Highly recommended!

Was this review helpful? Yes
Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your time with us and got your day started off right with our full Be Our Guest Breakfast in the mornings. At Country Inn & Suites, Orlando Universal we strive to meet and exceed every guest expectations.... More

Senior Contributor
26 reviews 26 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 3, 2013

We stay here frequently when we visit this area. Great location but most importantly always seems to be quiet and very clean. I also love the fact they seem to offer FL residents rates more than other hotels in the area. Also, if the rate drops from the time you book until when you check in they honor the lower... More

Was this review helpful? Yes
Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that our staff was able to exceed your expectations and accommodate your requests. We look forward to your next stay. More

Eastern Canada
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
101 helpful votes 101 helpful votes
2 of 5 stars Reviewed October 31, 2013

First let me say that the booking department was great. I had several wants and they were right there and supplied them. However, the hotel itself was not desirable. Yes they had a free breakfast, but the eggs were totally fake. you know one day it was all mixed together and was a typical egg beaters product. the next day... More

Was this review helpful? Yes 2
Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every step to make sure that all guests are satisfied when they stay with us. At Country Inn & Suites, Orlando, Universal, we work to ensure that all of our guests have a pleasant experience and take all... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 31, 2013

My husband and I recently stayed here for three nights to celebrate our second wedding anniversary. This hotel is clean, updated, and even has an information center complete with maps and brochures for those not familiar with Orlando (which helped us a lot considering we are not from the Florida area) and a gift shop. The hotel also offered shuttles... More

Was this review helpful? Yes 1
Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our Be Our Guest Complimentary breakfast. At Country Inn & Suites, Orlando Universal we strive to make every guest have an outstanding experience. We look forward to your next stay. More

Youngtown, Arizona
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 20, 2013

This is a fairly nice hotel. The evening receptionist was very nice and check in was quick. I overheard her mention that the hotel was 95% full. This was obvious during breakfast. The staff could not keep up with the crowd. The food was constantly out and one of the ladies was rude. She yelled at everyone not to take... More

Was this review helpful? Yes 1
Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. Our goal is to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. Please know that we have addressed your comments... More

Upper Darby, Pennsylvania
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 9, 2013

Visited this hotel for a weekend stay late Sept to visit my GF. We went out for the day on saturday afternoon and she left her extra pocket behind not thinking we would have room service but forgot I ask for matainence to come in to fix a bathroom sink problem I notice when I accepted this room. Came back... More

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 6, 2013

Booked this hotel for Airline points reason: After finding this hotel I walked in and the from desk clerk Chris did not say Hello upon me entering and I was the only person checking in at the time 4:30. Gave her my reservation info for a single King and she gave me a key for the room. Went to the... More

Was this review helpful? Yes 1
Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. We are working diligently to ensure that this occurance does not happen... More

Hickory, North Carolina
2 reviews
5 of 5 stars Reviewed September 25, 2013

We came in just in time for dinner, had a super quick check in and the beds were amazing! Lots of options for breakfast and appreciated how early it was ready so we could get out the door to Universal Studios!

Was this review helpful? Yes
Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your time with us and our location close to Universal Studios Orlando. We look forward to your next stay. More

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Additional Information about Country Inn & Suites Orlando Universal

Also Known As:
Country Inn & Suites Orlando Universal Hotel
Country Inn And Suites Orlando Universal
Country Inn & Suites Orlando Universal Hotel Orlando
Country Inn International Drive
Country Inn Orlando
Orlando Country Inn
Address: 7701 Universal Boulevard, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#188 Family Hotel in Orlando
#201 Spa Hotel in Orlando
#201 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Orlando Universal 2.5*
Official Description (provided by the hotel):
Whether you're planning a family vacation to Florida or a professional business trip, the Country Inn & Suites Orlando Universal hotel is a great place to stay. Our Orlando hotel near Walt Disney World® Resort, Universal Studios® and Sea World® theme parks offers a convenient, scheduled shuttle for guests, to ensure your trip is hassle free. We have Orlando hotel rooms and suites for every occasion, and offer a complimentary hot, continental breakfast, outdoor pool, boardroom, Fitness Center and more. With all the perks available at the Country Inn & Suites Orlando Universal hotel, there's no better place to stay during your Florida vacation. ... more   less 
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