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Country Inn & Suites Orlando Universal

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7701 Universal Boulevard, Orlando, FL 32819
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Country Inn & Suites Orlando Universal
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Country Inn & Suites Orlando Universal
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529 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Springfield, Virginia
1 review
1 of 5 stars Reviewed yesterday NEW

Lets see where should I start... #1 happened on our last day but, I wanted to list it first since it was so serious. 1. I was accidently given another guest's key and walked in to someone else's room while they were having sex. I had my children with me! It was a traumatic experience for my children. 2. The... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here for 9 nights in December 2014 during our trip to Disney and Universal Studios. We were upgraded to the suite as Club Carlson Gold Elite members and checking-in at 11 am was no problem. Hotel has a nice and a nice little pool, front desk was very co-operative and helped us find good restaurants and places to... More 

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Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

Thank you for your very nice review of our hotel, the Country Inn & Suites Orlando. It is nice hearing comments such as yours! I do hope that you have the opportunity to come back and visit us soon. Sincerely, Kelly Cowan General Manager More 

Marinette, Wisconsin
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

So we had two rooms, one was a King that the air conditioner was full of mold, it smelled so bad, making us sick, so they moved us to the next room down, it was better but still old and dirty. The second room a double was better but still dirty and needs renovations. Breakfast was less than normal for... More 

Was this review helpful? Yes 1
Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We are working on a full renovation of our property and hope you will return to see all of... More 

Atlanta, GA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were very impressed while there for a wedding. It was a busy time and the hotel was nearly sold out, still they extended our stay and we cancelled at our other hotel. The director of sales was awesome. The hotel needs an update but if you don't mind it being slightly dated it's a great value. The only thing... More 

Was this review helpful? Yes 1
Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

I am so glad that we were able to exceed your expectations while you were a guest of my hotel, the Country Inn & Suites Orlando, Universal. Thank you for taking the time to review us on Trip Advisor. We look forward to seeing you again soon! Sincerely, Kelly Cowan General Manager More 

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