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All 326 Orlando hotels

Country Inn & Suites Orlando Universal

2.5 of 5 Hotel   |   7701 Universal Boulevard, Orlando, FL 32819 (Florida Center)
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Ranked #209 of 326 Hotels in Orlando
A recent review
3 of 5 stars reviewed 6 days ago
Terrie W Lake Worth, Florida
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436 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lake Worth, Florida
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 6 days ago NEW

Very quiet hall end room on fourth floor. Clean with comfortable beds. Waited a bit longer than expected to check in as 2 employees helped one other visitor. Very easy to find location and very convenient to our event. No fan in the bathroom. Breakfast seemed pretty comprehensive but very crowded despite the large room and no fruit at all.... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This was our first stay at this particular Country Inn. We have stayed at quite a few others in the past. We are Club Carlson members but were not given rewards points because we booked through Kayak at a much cheaper rate. Were told the incentive to pay more through Club Carlson is the rewards. Our first room had a... More

Was this review helpful? Yes 1
Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

I thank you for taking the time to write a review regarding the Country Inn & Suites, Orlando, Universal. We apologize for the disappointing service you received from our staff regarding the issue you had with your room. Our team works hard to make sure our guests are comfortable and receive our best service. Please know that I take all... More

Holiday
2 reviews
2 of 5 stars Reviewed 3 weeks ago

We are FL residents and stay at this hotel every time we come to the parks. We frequent the parks a couple times of year. We could always count on a nice stay at this particular hotel. I even became a member of Club Carlson as the Country Inn & Suites has never disappointed us in the past. This most... More

Review collected in partnership with Country Inns & Suites By Carlson

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Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

Thank you for taking the time to share your concerns with us on Trip Advisor. I'm very sorry you didn't have a better experience during your visit and I appreciate you bringing the specific issues to our attention. We hold ourselves to the highest standards of service and cleanliness and we need to hear where we can improve. I hope... More

Spring Hill, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

ROOM was clean and staff WAS GREAT.and close at all ATTRACTIONS AND GREAT FOOD. Verynice stay would tell everyone THIS IS A GREAT HOTEL.and we would come back.in the near FUTURE.Great VALUE for the BUCK ..

Was this review helpful? Yes 1
Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

We like to be your home away from home! We wanted to say thank you for your nice review on Trip Advisor for the Country Inn & Suites Orlando Universal. It is a pleasure reading reviews such as yours. We do hope that you have the opportunity to come stay with us again in the near future! Thank you for... More

Catskill
1 review
2 of 5 stars Reviewed 3 weeks ago

If you are going to visit this hotel, stay away from from 340. The ice machine is right across from the room. Which was extremely loud. To make matters worse, you are on the dumpster side so be prepared to awaken from the dumpster pickups. The air conditioner in the room is loud as well. It does not regulate well.... More

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Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

Thank you for taking the time to post a review of the Country Inn & Suites Orlando Universal. I am sorry that we were not able to address the concerns you had with your stay while you were here. We have added microwaves and refrigerators to all of our guest rooms this week so that will not be an issue... More

West Palm Beach, Florida
Top Contributor
75 reviews 75 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room is very comfortable. It has a pull out couch and lounge chair with a flat screen TV and desk is a room that can be closed off. There is a microwave, mini fridge and coffee maker. There is a flat screen TV in the bedroom. Next to the bedroom is a nice sized bathroom. Free WiFi, free continental... More

Was this review helpful? Yes 1
Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

I wanted to thank you for choosing the Country Inn & Suites Orlando, Universal to stay at while in town. I am happy that you had such a wonderful experience while one of our guests. I am sorry if you heard traffic noise from the roads. We certainly understand how this can be a distraction when you are trying to... More

Amsterdam, The Netherlands
1 review
4 of 5 stars Reviewed 4 weeks ago

This Country Inn meets all you want from a hotel. Close by the attractions and simple to find. The staaf is very helpfull and devoted totheis tasks. The room is clean and functional. In short the quality and price are in perfect balance.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

Thank you very much for your very kind compliment about the Country Inn & Suites Orlando, Universal . It is nice to hear! On your next visit to Florida, we do hope that you will return to visit us. We hope to see you soon! More

Palm Coast, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2014

At this Country Inn and Suites, it feels like home. The staff is like family and is always willing to help in any way. They are located near all the parks, restaurants, Malls and attractions. We always stay here when we are in Orlando.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

Well thank you very much for taking the time to write such a nice review of the Country Inn & Suites Orlando, Universal. We are humbled by the kind words that you have used. We are glad that you plan on returning and that you have already let friends & family know of your choice of hotel in our area.... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 15, 2014

My boyfriend and I stayed here for 8 nights at the end of September. We chose this hotel as we got breakfast included and it provided free shuttles to all the parks we wanted to do. Overall had a very nice stay particularly for the price and would go back again. Below are the plus and negatives of our stay.... More

Was this review helpful? Yes 6
Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

First I would like to thank you for taking the time to write a review of the Country Inn & Suites Orlando Universal. We appreciate those guests who feel strongly enough about their stay to put in writing their comments! I am sorry that you did not care for the pool area or the living room of your suite. We... More

Jacksonville, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 9, 2014

Overall very nice. Room and bath was clean and smelled fresh. Breakfast could have used a few more selections, but not bad. The few employees we came in contact with were friendly and helpful. There was one problem that we encounted, but management took care of it quickly and satisfactory.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Kelly C, General Manager at Country Inn & Suites Orlando Universal, responded to this review

Thank you for taking the time to post a review of the Country Inn & Suites Orlando Universal. I am glad that my manager had the opportunity to correct the problem that you encountered during your stay. I have addressed this issue with my staff so that this type of problem does not re-occur. I do hope that when your... More

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Additional Information about Country Inn & Suites Orlando Universal

Address: 7701 Universal Boulevard, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Orlando Universal 2.5*
Number of rooms: 170
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Also Known As:
Country Inn And Suites Orlando Universal
Country Inn & Suites Orlando Universal Hotel Orlando
Country Inn International Drive
Country Inn Orlando
Orlando Country Inn

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