We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites By Carlson, Orlando Universal

Hotel website
Hotel deals
7701 Universal Boulevard, Orlando, FL 32819
Special Offer
Book early and Save 15%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Country Inn & Suites By Carlson, Orlando Universal
Professional photos View all
Browse nearby
Country Inn & Suites By Carlson, Orlando Universal
Add Photo Write a Review

587 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    154
    231
    119
    47
    36
See reviews for
296
121
21
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (587)
  • Mar-May only
    (157)
  • Jun-Aug only
    (167)
  • Sep-Nov only
    (127)
  • Dec-Feb only
    (136)
All months
Manchester, United Kingdom
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Checked in fast by Aron a really cool guy. Room was good and as past reviews yes the carpets had stains' shower hot and beds super comfy as so were the pillows. Air con was great. Fridge,micro,coffee and tea facilities. Small pool with towels available by the pool. Wi fi was go in the room and is amazingly fast. Location... More 

Was this review helpful? Yes 1
Delray Beach, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We have stayed at other country inns & found the to be quite nice. This country inn, however, was terrible. We had to go to three different rooms to find a clean one! One had a broken a/c unit, one had dirty sheets, & one had a bad smell. the rooms seemed very run-down & old. Although clean, the furniture... More 

Was this review helpful? Yes
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando Universal, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. I am pleased to let you know that we are beginning to renovate our hotel and continue to improve the condition of our hotel. I... More 

Travelers are raving about these Orlando hotels

Savannah, Georgia
Level Contributor
6 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Room cleaned well, but breakfast area not cleaned at all. Dirty dishes on tables left all day. Customer service not very friendly, we were more of an inconvenience to them. Customer service not dressed professional, looked very sloppy.

Was this review helpful? Yes
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando Universal, responded to this review

We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. Our goal is to ensure fresh food is provided and that a variety of items are available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have had in our service. I am pleased to share... More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 1 week ago

I must start off with saying I never receive the best customer service until I met Saprina who is a front desk clerk she is absolutely amazing, She always went out of her way to make my family & I stay comfortable my favorite part was when she noticed my son was crying because they ran out of courtesy cookies... More 

Was this review helpful? Yes
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando Universal, responded to this review

Thank you for your feedback and for taking the time to write about your experience at Country Inn & Suites, Orlando, We are delighted to read that you enjoyed your time with us and that Saprina made your stay extra special. I know that she did receive the card that your son made and I will be sure to pass... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stay: 07/13/2015-07/17/2015 We picked this hotel from recommendations of coworker & also read the great reviews. Our stay was phenomenal! From the breakfast, to the cleanness of the rooms, & most importantly the customer service. Everyone was so friendly and helpful. The breakfast selection was amazing. We very much enjoyed all the things that were very close and easy to... More 

Was this review helpful? Yes 1
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando Universal, responded to this review

Thank you for your feedback and for taking the time to write about your experience at Country Inn & Suites, Orlando. We are delighted to read that you enjoyed your time with us. It is always a pleasure to have guests who are going to come back and visit with us again as word of mouth is always our best... More 

West Palm Beach, FL
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband and I booked this hotel as a weekend getaway. We like staying at country Inn and suites because they offer a free "hot" breakfast. This hotels location was very convenient and we had a pleasant conversation with Kai from the front desk. Now to the reason why I only gave it two stars, our room was humid the... More 

Was this review helpful? Yes
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando Universal, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. I am very sorry to hear that our building was not up to the cleanliness standards that you were expecting and can ensure you that... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

stayed here for one night. The room was clean but bed was extremely uncomfortable with big dip in middle of it, not comfortable at all. We were told pool closes at 1130, but there was a group of people in the pool until around 3am. I know this because they were extremely loud and screaming the entire time. Behaving in... More 

Was this review helpful? Yes
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando Universal, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the noise that you encountered from the pool. Your feedback helps us to prevent situations such as this in the future. Due to your experience, we are now closing our pool at midnight to ensure that our guests... More 

Questions? Get answers from hotel staff and past guests. Ask a question

112 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (102)
Viewed
Bathroom (16)
Viewed
Dining (10)
Viewed
Hotel & grounds (19)
Viewed
Room/suite (29)
Viewed
View from room (4)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Orlando hotels
Comfort Inn & Suites
#87 of 329 in Orlando
4.0 of 5 stars 588 reviews
Show Prices
Show Prices
Show Prices
Florida Center
BEST WESTERN Orlando Gateway Hotel
Comfort Inn International
#131 of 329 in Orlando
4.0 of 5 stars 553 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay