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Staybridge Suites Orlando Airport South

3.0 of 5 7450 Augusta National Drive, Orlando, FL 32822 (Formerly Hawthorn Suites by Wyndham Orlando, Augusta)
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Staybridge Suites Orlando Airport South
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Staybridge Suites Orlando Airport South
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193 reviews from our community

Traveler rating
    90
    55
    20
    14
    14
See reviews for
95
33
4
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars NEW

Nice place to spend a week or so. The building could use some updating but overall clean and well kept. I enjoyed the social hours and the complimentary food and drink. Tia was very nice to talk to and went out of her way to accommodate all the guests and make us feel at home.

Was this review helpful? Yes
Daphne C, Manager at Staybridge Suites Orlando Airport South, responded to this review

Thank you for your recent stay! We too, hope that you will be able to return in the near future. We know that you will not be disappointed. Thank for sharing your feedback with us we will be undergoing more and continual renovations throughout 2015 in guest rooms and public areas. Our guests' concerns are our concerns and we want... More 

Mars
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Our mission board returned to Staybridge Suites Airport South and found everything to be as excellent as before. The conference room seats 22 easily, rooms were very clean and comfy, the Thursday 'social hour' was great (and the personal attention of "Tia" and Kim was appreciated), along with the free shuttle and "To Go" breakfast bag only added to our... More 

Was this review helpful? Yes 1
Daphne C, Manager at Staybridge Suites Orlando Airport South, responded to this review

Thank you for sharing this feedback, as I can assure you we will recognize our staff for the service you experienced. We look forward to your next stay! We are thrilled to know that our staff went above and beyond to assist you. Our F&B Department as well as other staff members was pleased to hear your kind comments. More 

Dayton, Ohio
1 review
4 of 5 stars Reviewed 3 weeks ago

Although the hotel was clean, it is old. The beds were comfortable, the breakfast was tasty and had good variety and the location is excellent. What made our stay so pleasant was the social evening dining time hosted by Cinetiare aka Tia. She really gets to know the guests and inspires conversation among them. She is fun, gracious, and efficient!

Was this review helpful? Yes
Daphne C, Manager at Staybridge Suites Orlando Airport South, responded to this review

Dear 12cruising, Thank for sharing your feedback with us. Our guests' concerns are our concerns and we want to ensure we're always doing our best to remain one step ahead of our guests' needs. We will be undergoing more and continual renovations throughout 2015 in guest rooms and public areas. Tia will appreciate your kind comments she is a great... More 

Delton, Michigan
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Greeted by Jessica at front desk. Friendly, professional as well as helpful. The general manager; Daphne Calise we cannot say anymore than she runs a great hotel and has good people. We have been here for over a week and just like home. Marlene our housekeeper does a good job and is very personable. You are close to the Atlantic... More 

Was this review helpful? Yes 1
Daphne C, Manager at Staybridge Suites Orlando Airport South, responded to this review

Dear Herschel M, Thank you for sharing this feedback, as I can assure you we will recognize our staff for the service you experienced. We look forward to your next stay! We are thrilled to know that our staff went above and beyond to assist you. Our General Manager, Guest Services agent, F&B Department as well as housekeeping were pleased... More 

Columbia, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I was pretty impressed with this Staybridge Suites. All of their properties I have stayed at have been nice, but this one accepted pets. Upon check-in, I was offered a room close to an exit for easy trips out with my additional family member. They even had pet stations set-up throughout the property; this was really beneficial so I did... More 

Was this review helpful? Yes 1
Daphne C, Manager at Staybridge Suites Orlando Airport South, responded to this review

Dear Pamela F., Thank you for your feedback of your stay at Staybridge Suites. We are thrilled to know that our team made you, your pet feel special and provided the level of service that we strive to provide each day. Assistant General Manager More 

Newport, United Kingdom
Top Contributor
51 reviews 51 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 5 weeks ago

stayed in this hotel when flying into orlando late evening. had to go to the information desk in airport for them to phone hotel as they were not listed on the free phone desk. hotel is looking a little tired but had a comfortable night and the staff were very freindly and helpful, breakfast was ok, but we had to... More 

Was this review helpful? Yes
Daphne C, Manager at Staybridge Suites Orlando Airport South, responded to this review

Dear delighted05, On behalf of the Staybridge Suites, I sincerely thank you for your review of our hotel. We genuinely enjoy what we do here and love to hear about our guests' positive experiences. However, we apologize on the delayed response on your tea request. We hope to see you again very soon! More 

Top Contributor
74 reviews 74 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed January 23, 2015 via mobile

I'm not sure of the age of this hotel, but... It is worn enough to seem older. Standard staybridge layout, one elevator. It seems its accustomed to large groups. The hotel van seats 11 somehow it had 15 of us on board. Thankfully it wasn't a long drive from the airport. We had a one night stay, and I'm fine... More 

Was this review helpful? Yes
Daphne C, Manager at Staybridge Suites Orlando Airport South, responded to this review

We value your loyalty to our brand and would hate to lose you as our guest. Thank for sharing your feedback with us we will be undergoing more and continual renovations throughout 2015 in guest rooms and public areas. Our guests' concerns are our concerns and we want to ensure we're always doing our best to remain one step ahead... More 

Texas
Top Contributor
53 reviews 53 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed January 22, 2015

We selected this hotel based on its closeness to the airport and its reviews. While the location is good, there were things that disappointed me. First was the front desk clerk, who didn't acknowledge me at all when I arrived. There was no one else there but me, but she continued to sort her mail and take her time getting... More 

Was this review helpful? Yes 1
Daphne C, Manager at Staybridge Suites Orlando Airport South, responded to this review

Dear TexasYorkielover, Thank you for your feedback during your most recent stay at our hotel. I am truly sorry for the problems you experienced during your stay. We want nothing less than a great stay for our guest so we truly regret that we failed you. I have addressed each department as well as, the General Manager on the issues... More 

Nickelsville, Virginia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2015

My niece & I stayed here Jan. 12th through the 16th & LOVED it! The full kitchen w/ our own icemaker was so nice. The breakfast buffet was our favorite part of each day. Cinetiare was so nice & very helpful each morning. She would always ask if we need anything else & if everything was okay. On our last... More 

Was this review helpful? Yes 1
Daphne C, Manager at Staybridge Suites Orlando Airport South, responded to this review

Dear Katherine S, I am glad to hear that you were able to benefit from our location. We pride ourselves on excellent guest service, our suites, and amenities. I am happy to hear that you enjoyed that as well. Katherine S, we have relayed your comment to Cinetiare, and she was very delighted. We hope to see you again soon!... More 

Lafayette, Louisiana
2 reviews
2 of 5 stars Reviewed January 18, 2015

Most of the staff are not trained or dont care. Rooms could be cleaner. We got kicked out into the cold outside for 2 hours because of a gas leak. The staff was not nice nor did they treat anyone well during this situation.

Was this review helpful? Yes
Daphne C, Manager at Staybridge Suites Orlando Airport South, responded to this review

Dear Liketoeat2013, On behalf of the entire staff I would like to personally apologize for the events that took place on January 18, 2015. The safety and security of our guest is our top priority and we are saddened if you feel that this was not the case. Evacuating the building was for your safety, and being outside the building... More 

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Additional Information about Staybridge Suites Orlando Airport South

Address: 7450 Augusta National Drive, Orlando, FL 32822 (Formerly Hawthorn Suites by Wyndham Orlando, Augusta)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Orlando Airport South 3*
Number of rooms: 134
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Also Known As:
Staybridge Suites Orlando Airport South Hotel Orlando
Hawthorn Suites Orlando
Orlando Hawthorn Suites

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