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Staybridge Suites Orlando Airport South

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7450 Augusta National Drive, Orlando, FL 32822 (Formerly Hawthorn Suites by Wyndham Orlando, Augusta)
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1 room 1 adult
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Staybridge Suites Orlando Airport South
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262 Reviews from our TripAdvisor Community

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Dallas
Level Contributor
360 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Friendly staff at the reception counter. Received room as reserved. Quiet king suite - a real suite with separated rooms, a full kitchen/living room with TV and bedroom with another TV. Clean, top notch interior with all amenities. Large bfast buffet with hot and cold foods, fruit, cereal, many breads/pastries, juices. Plenty of seating - and real china dishes and... More 

Helpful?
Thank HermanTheGerman-inTX
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Weekend of Jan16 2016 I was one of at least a dozen cars that had one or more windows smashed in while parked in the parking lot of the hotel. Our team had stayed at this location multiple times over the last year and had never had any problems in the past. This weekend the break ins occurred over multiple... More 

Helpful?
Thank LorinLauren
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Dear LorinLauren, Thank you for taking the time to write a review. We do appreciate your feedback. What happened this past weekend was very uncharacteristic for this area and I do sincerely apologize what you and our other guests had to go through. There were several hotels in the same complex and in the area that experienced the same thing... More 

Ohio
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 28, 2015

Upon check-in we were given the wrong room. We had reserved a suite with 2 queens but were given a room with a 1 king. When I told the desk clerk that wouldn't work as we had 5 people in our family, she said there was a sleeper sofa in the living room. I said that still wouldn't really work... More 

Helpful?
Thank CaliforniaGirl2
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Thank you for your comment concerning your stay at the our establishment. I appreciate you taking the time to post your comments. I hope you accept my apologies for the inconveniences you experienced. I am disappointed we failed to give you the fine accommodations and considerations we strive for with all of our guests, the type of service we pride... More 

Anytown, USA
Level Contributor
101 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 496 helpful votes
5 of 5 stars Reviewed December 28, 2015

I stayed at the property during Christmas break, after spending the day with the family at Magic Kingdom. The expectations were simple: a nice room to come and relax in, and the hotel exceeded this expectation. This Staybridge felt larger than most others I have stayed at in the past. And even the breakfast, and dining area is huge. This... More 

Helpful?
3 Thank M B
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Thank you for taking the time to offer feedback about your stay with us. We do have a very caring and friendly staff (and huge dinning area :))that works to make each stay a comfortable and memorable one. Thanks for offering your view on what you thought of us! We hope to have you back again on your next visit... More 

1 review
5 of 5 stars Reviewed December 26, 2015

The Front desk service was super friendly and helpful. The room was clean and comfortable. The location was perfect. We had many restaurants to choose from and it was close to the airport with a convenient shuttle service.

Helpful?
Thank Julia O
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Thank you for taking the time to offer feedback about your stay with us. We do have a very caring and friendly staff that works to make each stay a comfortable and memorable one. Thanks for offering your view on what you thought of us! We hope to have you back again on your next visit to the area. Safe... More 

Pittsford, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 14, 2015

Hotel has been taken over with roaches. Woke up to roaches in my bed and roaches having a party in my bathroom. Mold in HVAC leaves you with breathing difficulties, especially if you have allergies like me. Would not recommend, nor stay again!

Helpful?
Thank Mitch O
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Dear Mitch O, Thank you for taking the time to tell us your experience. I can assure you that your feedback has been communicated to the staff and management regarding this situation. Please note the situation has been investigated. More 

Austin, TX
Level Contributor
139 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed December 13, 2015

Close to airport, and many restaurants near by. Had a free breakfast with the stay. Beyond that, not much else I liked. Carpet had stains. The Staybride's are more geared for families staying for long stays who need the kitchenette. For a business traveler, not really. I typically try to avoid.

Helpful?
Thank EricAustin_TX
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Naturally, we were disappointed to learn that you encountered issues during your stay. I sincerely apologize. We thank you for bringing it to our attention. I have informed the General Manager as well as other team members of your travel experience and recommendations. Kindly give us another opportunity to exceed your expectations in all areas. We look forward to welcoming... More 

Seattle, Washington
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 10, 2015

Upon arrival (using the hotel's convenient airport shuttle service) the front desk couldn't find my reservation. Thank goodness I was able to produce a printed copy of my confirmation. But even then, it took them a long while for them to find me. I realized that I had not packed my razor and more importantly, toothpaste. Unfortunately the front desk... More 

Helpful?
Thank gfselect
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Thank you for taking the time to review our hotel. We know just how valuable your time is and appreciate your feedback. We understand that all of our guests have different needs and we do sincerely make it our daily goal to exceed the expectations of our guests, and I apologize that for you this was not the case. More 

Boston, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 10, 2015

Stayed too long wondering why the room felt stuffy and waked up with sinus congestion. I looked into air conditioning vents and inside is covered with thick black mold. The top third floor toward back elevator had a few rooms with similar problems. They allow pets and have a bug roach problem. A few of us checked out earlier than... More 

Helpful?
1 Thank Nancy B
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Thank you for your comment concerning your stay at our establishment. I appreciate you taking the time to post your comments. I hope you accept my apologies for the inconveniences you experienced. I am disappointed we failed to give you the fine accommodations and considerations we strive for with all of our guests, the type of service we pride ourselves... More 

uk
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed December 3, 2015

We stayed the night before our flight. Checked in early with no problems and pleased to find a spacious room with separate kitchen and lounge. Decor felt a bit tired but room was clean and there was plenty of crockery and free popcorn! We would have liked a bar for a drink but borrowed a dvd for the evening (free... More 

Helpful?
Thank Benkei
Mia D, Manager at Staybridge Suites Orlando Airport South, responded to this review

Thank you for the feedback and recommendations after your recent stay here at our establishment. We are excited to hear that you truly enjoyed your stay and apologize for the issues you encountered as well. We look forward to welcoming you back in the future! More 

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