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Fairfield Inn & Suites Orlando Universal Studios

#71 of 328 Hotels in Orlando
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5614 Vineland Road, Orlando, FL 32819
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Fairfield Inn & Suites Orlando Universal Studios
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Fairfield Inn & Suites Orlando Universal Studios
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586 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very very pleased with this hotel! My parents came to Orlando from south Florida last minute on Saturday and needed a hotel room for 1 night! Being that it was memorial day weekend everything was booked and or over priced! I walked in this resort expecting to be sold out and there was actually 1 king suite left! The price... More 

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Hartford, Connecticut
Top Contributor
100 reviews 100 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago

I am a Marriott Elite member so I have stayed at a fair share of hotels including many I the Marriott family. This was one happen to provide on of the worst service experiences. I asked the front desk about Universal tickets and they didn't have the details. There was someone selling Universal tickets in the cafe area the next... More 

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Raj T, General Manager at Fairfield Inn & Suites Orlando Universal Studios, responded to this review

Dear Kwldtrvlr, We here at the Fairfield Inn and Suites Near Universal Orlando Resort consider your feedback a gift and hence greatly appreciate yours. Please let me start out by apologizing for the missed opportunity with the information regarding Universal Studios as we are in the process of transitioning to the Universal Desk which is now set up in the... More 

Senior Contributor
29 reviews 29 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a wonderful stay. We came as part of a large group and the hotel accommodated us quite well. The rooms were clean and there was plenty of food at breakfast thanks to Gabriela. The thing that really stood out was the terrific customer service we received from Vitali. He was very friendly, competent, and expedient. I watched him... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We planned a trip to Universal Studios in Orlando, Florida this past November. We searched for hotels everywhere and decided to stay at the Fairfield Inn & Suites Universal Studios. We decided to stay there for several reasons; it's located directly across the street from Universal, the price for three days for a single king bed was $250 with tax... More 

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Merritt Island, Florida
Top Contributor
105 reviews 105 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here in between tapings of American Ninja Warrior. Since we went to bed at 4am and got up at 4pm, can't comment on breakfast. But room 618 was very quiet, clean and bed was super comfortable. Thanks Vitaly at front desk for consolidating our reservations.

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Athens, Alabama
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel for three nights. The staff was very friendly. The rooms were clean. The breakfast that they offered was basic, but worked great for my schedule. There are many places to eat nearby and it is only a two minute drive from Universal Studios.

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BrianSipes, Manager at Fairfield Inn & Suites Orlando Universal Studios, responded to this review

Hello WeatherNole, Thank you for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay with us and we hope to see you again. Have a great day! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent service! Rooms are clean. Front desk check in was personable and friendly. Vitaliy remembered us from a phone call that we would be late. He gave great recommendations for tickets and dinner suggestions. Cookies after a day at the park were a nice touch! Highly recommended!

Was this review helpful? Yes 1
BrianSipes, Manager at Fairfield Inn & Suites Orlando Universal Studios, responded to this review

Hello Treill, Thank you so much for you review! We sincerely appreciate you taking the time to provide your feedback. We pride ourselves in customer service so we are happy to hear that Vitaliy was able to assist you. We will share your review with the rest of our staff so that he gets the recognition that he deserves. Thanks... More 

Kent, England
Contributor
15 reviews 15 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 20, 2015 via mobile

Stayed 4 nights with the purpose of being close to Universal and other attractions. Good points - free parking, free shuttle to Universal (or a 15 min walk). Rooms a bit tired, carpets and upholstery in need of replacing. Small pool. Breakfast was ok (it was included) limited options but edible. Reception staff always pleasant and welcoming. Great location so... More 

Was this review helpful? Yes 1
BrianSipes, Manager at Fairfield Inn & Suites Orlando Universal Studios, responded to this review

Thank you so much for sharing your experience with us. It's feedback such as this that helps us grow. I apologize that not everything was agreeable to you. I hope that as we continue to improve we will one day be able to serve you again. Thanks again for the feedback and have a great day! More 

Mayfield Heights, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 15, 2015

Stayed at hotel for business. Had a couple of challenges that the front desk team took great care to resolve. Vitaly and Cesar were amazing in how they immediately listened, took steps to help me and treated me with great care. Even the hostess for the breakfast the next morning was very gracious and helpful. Great team!!! Thanks for taking... More 

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 11, 2015

Nice, clean well run hotel with good amenities & great employees. The check in clerk "Johan" was well-informed, polite & very helpful. The night clerk "Cesar" was also great to deal with. I was impressed with both. Nice to see employees which dress so well. Not often do you see clerks in suits & ties at this level of hotel... More 

Was this review helpful? Yes 4
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