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Hampton Inn Orlando - Florida Mall

#166 of 327 Hotels in Orlando
GreenLeadersSilver level
2.5 of 5
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8601 S. Orange Blossom Trail, Orlando, FL 32809
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Hampton Inn Orlando - Florida Mall
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Ranked #166 of 327 Hotels in Orlando
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 4 weeks ago
Jennifer V Afton, Iowa, USA
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432 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hampton Inn Orlando - Florida Mall
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Afton, Iowa, USA
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family used points to stay for a last minute trip to Univesal Studios. We initially booked for a week through the reservations line. We wanted to alter the number of days after the cut off time and were told by the reservations line that it was at the discretion of the manager - at check in, the assistant manager... More 

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AlanCampbell1959, Manager at Hampton Inn Orlando - Florida Mall, responded to this review

Thank you for taking the time to write such a nice review for our hotel. We are so pleased you enjoyed your time with us. We hope when you are in the area, you will be able to stay with us again. More 

Charlotte, NC, United States
2 reviews
3 of 5 stars Reviewed March 10, 2015

I stay here because of the closeness to clients. While lobby has been upgraded, it is still kind of "cold" and lacks any personality or warmth. Staff likewise. Rooms need a complete make over. Expensive for what you got.

Review collected in partnership with Hampton

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Plantation, United States
1 review
3 of 5 stars Reviewed March 4, 2015

so-so hotel, over priced and average location. Not easy to enter or exit property. The smell of mustiness is overwhelming. Breakfast selection variety was average at best. Would only stay there again if I could NOT find a better hotel in Orlando.

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed March 1, 2015

The room and the prices are very comfortable.I recommend you go to Hampton Inn Orlando-Florida Mall.An excelent choice for vacation.Something I loved about the hotel was that they had FREE gym!And the food was delicious!especially the waffles.

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Alexandria, Virginia
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 25, 2015

This hotel was not bad - but not great either. Pros: *99% of the staff was great (friendly, accomidating, pleasant) *CLEAN (I asked to move rooms (no fault of the hotel, I was accidentally booked in a handicap accessible room, and didnt like not having a vanity) and the maid was just finishing up as I got to the new... More 

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Belgrade, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

The staff at this hotel was amazing! Great with directions, willing to help in any way they could. Greeted us with a smile and warm hello! Breakfast had a great assortment of items and all of them were fresh and tasty. The room was clean and comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Rome, Georgia
Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 23, 2015

My wife and I took a last minute trip to Disney World, she has never been and came across Hampton Inn. This was very close drive to Disney World and attractions and close to the Florida Mall. We had a smoking room but it did not smell of such a room.

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Wellington, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed February 17, 2015

After reading some older reviews about this hotel and the updating to a Hampton Inn, I was unsure about what to expect, but I was pleasantly surprised. The hotel was nicely updated with all the accommodations you come to expect from Hampton Inn. The location is not the best, not because it is unsafe, rather it is about 5 miles... More 

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Cape Coral, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed February 12, 2015

There were plenty of towels, a nice TV, and it was a fairly quite location... The cover of the air conditioner/heater had a broken hinge and once you attempted to regulate the temp, it would fall off. The cleaning attendants knocked on my door at 10:55am (11:00 checkout time)..to ask if I was leaving. Rude no matter how you look... More 

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Marietta, GA
Top Contributor
53 reviews 53 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed February 6, 2015

I ran into problems with the staff. They either do not care or are poorly trained. The heater did not work I was too cold to get up and look for a blanket. I would look for another hotel. I'm a great supporter of Hamton Inn but not this location

Review collected in partnership with Hampton

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MCOFM, Manager at Hampton Inn Orlando - Florida Mall, responded to this review

Thank you for your feedback in regards to the heating unit not working in your room. I've worked with our maintenance team to fix the issue, however I apologize that it wasn't resolved sooner. I have addressed your concerns with our staff to ensure we offer quality service. Thank you again for your review. Natalie More 

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