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International Palms Resort & Conference Center

3.0 of 5
Hotel website
6515 International Drive, Orlando, FL 32819 (Formerly Holiday Inn Orlando International Drive Resort)
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20% off room rate
International Palms Resort & Conference Center
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Ranked #242 of 327 Hotels in Orlando
A recent review
3 of 5 stars reviewed 3 days ago
gabriellehp Fishers, Indiana
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2,174 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

This should not even be called a resort, bad rooms, unclean, dirty towels, bad service from many of the employees, in fact I caught one in a lie at the front desk. I was in the lobby and there were three other people at the desk complaining about how unclean their room was too! One lady needed face towels, as... More 

Was this review helpful? Yes 2
A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

We have just returned from a 3 week stay at the Palms. The location is very good, with plenty of restaurants to choose from, we liked Denny's. When we arrived they put us in block E which, being disabled was too far from anything for me. So the next day we asked for a room near pool and lobby and... More 

Review collected in partnership with Virgin Holidays

Was this review helpful? Yes 1
Fishers, Indiana
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We had high hopes when coming to this hotel based on pictures and reviews, but our very first night was one of the worse of our lives. The room was facing the highway, which proved VERY noisy, and the beds were so old you could feel the springs when lying down. Fortunately we were able to move to an inside... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great Location ..The Room Very Spacious Not Fancy But Clean .The price Is Right .Highly Recommended .idea for family has kids. Alot of places entertainment kids besides disney .Don't need the car if you don't want to ..Alot restaurant around with walking distance. great hotel if you don't want spend a lot money but still have a good time

Was this review helpful? Yes 3
Tehran, Iran
Top Contributor
94 reviews 94 reviews
20 hotel reviews
70 helpful votes 70 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We were unhappy and disappointed with this outdated hotel. The carpet, furniture and etc were not in good shape and acceptable. The big name of the resort couldn't match with the facilities and service there. There is no refill and we had to ask for shampoo, coffee, soap and etc. The answer was disappointing when the housekeeper brought us the... More 

Was this review helpful? Yes 3
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Stayed for 5 nights with two colleagues who arrived a day later to attend an international exhibition. I was initially placed on the 12th floor of the tower block which is 200m from reception and up only one elevator of three (the other two were broken). On second day requested a room change which was graciously arranged - though I... More 

Was this review helpful? Yes 2
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

This is an absolutely terrible hotel!!!! Don't stay here!! I'd stay at a motel before ever staying at this place again. It is unbelievable that they have the audacity to charge a resort fee!! With the money they charge for the resort fee they should use it to buy wash clothes (which we did not have in our room for... More 

Was this review helpful? Yes 5
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed for 3 nights, after staying in 2 other similar priced hotels. Pros 1. Location is convenient to universal 2. Pool is medium sized, but nice 3. Rooms are decent sized 4. Staff (when you can get their attention) are kind, but WELL understaffed at the front desk Cons (outweigh the pros) 1. only 1 of 3 elevators in the... More 

Was this review helpful? Yes 5
Yameli R, Manager at International Palms Resort & Conference Center, responded to this review

Thank you so much for your comments concerning your stay at the International Palms Orlando, without feedback we would not be able to make improvements. I am very glad you found our front desk staff helpful and I will make sure to communicate your other concerns to the rest of our management team. Please accept our sincere apology and again,... More 

Orlando, Florida
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I only had to book a hotel for 2 days before I moved on and so decided to go for this as it seemed to be central on IDrive. I turned up, waited 20 mins to check in as there was 1 person on reception. Just what you want after 15 hours travelling. Went to find my room, lifts wouldn't... More 

Was this review helpful? Yes 5
Yameli R, Front Office Manager at International Palms Resort & Conference Center, responded to this review

I am truly sorry you experienced the issues you did. We are working diligently to improve our resort on a daily basis and we take our guest reviews very seriously. Thank you for taking the time to write a review and I will share your comments with my entire staff. Warmest Regards, More 

Boise, Idaho
Top Contributor
52 reviews 52 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I was attending a 2-day training conference being held in the hotel, so thought it made sense to book here... despite the poor reviews. After reading those, I considered looking for another, nearby property, but thought I'd gamble. Unfortunately, I lost that bet. In addition to the infamous, inoperable elevators, there was much wrong with the hotel. But first, the... More 

Was this review helpful? Yes 6
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