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All 329 Orlando hotels

International Palms Resort & Conference Center

3.0 of 5 Resort   |   6515 International Drive, Orlando, FL 32819 (Florida Center)
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International Palms Resort & Conference Center
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Ranked #224 of 329 hotels in Orlando
A recent review
3 of 5 stars reviewed today
MykeRivera Morristown, New Jersey
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Morristown, New Jersey
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed today NEW

I generally spend little or no time in my hotel room when I am on Holiday. The bathroom had a leaky faucet which could be heard all night and there was no INTERNET (we were in the TOWER) it claimed to have internet but that was nonsense. I had to get up every morning and walk over to the main... More

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Sanford, Florida
1 review
4 of 5 stars Reviewed 2 days ago NEW

Myself and my two children, aged 7 and 14 years have stayed here for 11 nights and tomorrow we fly home to the UK. We have had a fantastic holiday here, and the hotel is especially situated well for Universal Studios. It's a bit of a treck to the Disney parks but quite manageable. Having a fridge and microwave in... More

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Vicky P, Manager at International Palms Resort & Conference Center, responded to this review

Jane: Thank you so much for your excellent review! I will share your comments with the staff in the restaurant and would have to agree with you that Glenda, Simo and MaryBeth are fantastic. I am so happy your holiday was a success and look forward to your next visit. More

Bayamon
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel as part of a Getaway package. Our first room was big but the bathroom was not properly equiped for a handicaped person. The description of the room established that the bathroom had hangers but that was not enough. We asked for a change of room, that was fast and easy but we were accomodated in... More

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Vicky P, Manager at International Palms Resort & Conference Center, responded to this review

Thank you for taking the time to write a review and I apologize for your less than stellar stay. Please know we are in the process of conducting some major customer service training in every department of the resort. For any of our staff to behave as you stated is completely unacceptable and I apologize again. More

Savannah, Georgia
1 review
1 of 5 stars Reviewed 2 days ago NEW

I was so excited when I saw the hotel on the Internet. Photos of the resort were amazing. The lobby looked great and when I saw pictures of the rooms on monitors I became more excited. Paid more money after paying through Orbitz did not deter me plus other hotels were booked. The first room I received was not cleaned.... More

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Vicky P, Manager at International Palms Resort & Conference Center, responded to this review

Thank you for your review. I am sorry you had issues with your rooms. Please know we are implementing several new internal policies and procedures at our property that should put a stop to the problems you experienced. We are striving to be the resort our guest love and want to come back to, time and time again. More

Virginia Beach, Virginia, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

First of all we check in at 6:30 pm, ask about getting the shuttle to Downtown Disney, he tells us you need to reserve the shuttle 24 hrs in advance. No one ahead of time told us that, also that there are only 30 "free" passes and you have to get them each morning at 6am to get in line... More

Was this review helpful? Yes 1
Vicky P, Manager at International Palms Resort & Conference Center, responded to this review

Pamela: Thank you for taking time to write the review and I am so very sorry about the problems in your room. I will share your comments with our department heads. Please know we did add three additional shuttles to help alleviate the problem of the long lines and not having enough seating for our guest. Again, I apologize. More

Orlando, Florida
Top Contributor
88 reviews 88 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We’d seen this place many times so we stopped by and looked around. Nice grounds, pool, lobby, etc. Not luxury, but well kept and inviting. A few weeks later, when we couldn’t get a room at one of our usual places (we spend lots of weekends in the area), we made a reservation at International Plaza. When we got to... More

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Vicky P, Manager at International Palms Resort & Conference Center, responded to this review

Please allow me to apologize for the issues you experienced. I wanted to share with you we are diligently working on improving our resort. New TV's are being ordered, furniture is being stripped and refurbished, carpets cleaned, walls painted and an overall face lift for the property is on going daily. Again, I am sorry about your problems, but did... More

Greater Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

After reading some reviews we were a bit nervous about our stay but it is not as bad as the reviews make it out to be. Check in was easy, we arrived early and we were able to store our bags. We had 3 rooms booked, we were all in rooms next to each other on the 10th floor of... More

Was this review helpful? Yes 1
Vicky P, Manager at International Palms Resort & Conference Center, responded to this review

Carlz: I am so pleased you had a good stay with the exception of the elevators. We have all three elevators up and running now. We have been making some changes at our front desk and I'm glad your check in was a breeze. Our goal is to get our guest in their rooms as quickly as possible while still... More

Christchurch, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

as our titles say`s this is not our first stay at the hotel. Our stay was 3 weeks, glad I do not believe all that is put on these sites. staff were helpful including Adam on reception when our holiday company had not confirmed our booking but they sorted it out, Even gave us the room we had on our... More

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Vicky P, Manager at International Palms Resort & Conference Center, responded to this review

Adrian: I am so pleased our staff was helpful to you during your recent visit. I'm equally as pleased your room was clean. We are in the process of updating our rooms including a new coat of paint which should help our resort have more of a fresh feel to it. I will share your excellent words about Mike and... More

Bohemia, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My stay at this hotel was not planned ahead but I'm happy to report it was a pleasant surprise. The friendly staff at this hotel really understand what customer service is all about. From the painter with that great smile to the room cleaners, it's nice to see that people still care. What a breath of fresh air to experience... More

Was this review helpful? Yes 1
Vicky P, Manager at International Palms Resort & Conference Center, responded to this review

Aaron: Thank you so very much for your excellent review! I am so very pleased you noticed the outstanding customer service from all the staff at the resort. It just goes to show you, if we love what we do, our guest will notice. I appreciate your taking the time to write a review and hope we have the opportunity... More

Brandon florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The hotels common areas (lobby, pool, cafe, etc) are updated and well kept. The staff are wonderful and always greeted guests! The elevators in the tower are so old and do not work well. Only 2 of the 3 elevators worked. The staff have to use the same elevators - no service elevators for them. You will wait a long... More

Was this review helpful? Yes
Vicky P, Manager at International Palms Resort & Conference Center, responded to this review

Let me begin by apologizing for the problems you experienced with the elevators. All three have been repaired so this will not be an issue moving forward. I am so pleased the staff made you feel welcomed. After all, that is our goal with each and every guest. We are also working daily to refurbish our rooms so that they... More

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Additional Information about International Palms Resort & Conference Center

Also Known As:
International Palms Hotel
International Palms Resort And Conference Center
International Palms Hotel Orlando
Holiday Inn International Drive
Holiday Inn Orlando
Holiday Inn International Drive Florida
Holiday Inn International Drive Orlando
Orlando Holiday Inn
Address: 6515 International Drive, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#224 Spa Hotel in Orlando
#224 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — International Palms Resort & Conference Center 3*
Official Description (provided by the hotel):
When searching for ideal Orlando Florida hotels or resorts for your Central Florida vacation, make your reservation at the International Palms Resort Orlando on International Drive Resort. This Orlando FL resort is convenient location is in the heart of International Drive, and offers guests easy access to the most popular Orlando attractions and exciting things to do. Discover adventurous thrills at Universal Orlando, marvel at an amazing underwater paradise at Sea World, and cool off with an exciting trip to Aquatica or Wet n Wild. On-site, take a refreshing dip in our sparkling outdoor pool or whirlpool. Work out in our newly-renovated fitness center with all new exercise machines. For tantalizing meals, choose from several delectable dining options and enjoy a drink and pleasant conversations in our casual yet fun cocktail lounge. Experience event planning Florida-style, with delicious catering menus and 20,000 square feet of function space. For great Orlando vacation deals, this resort offers valuable Orlando vacation packages for your family vacation or romantic getaway. With a new management company overseeing the experience, we look forward to taking excellent care of you!International Palms Resort & Conference Center Orlando is proud to be a Disney Good Neighbor hotel and to be a member of the Florida Green Lodging Program. ... more   less 
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