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Hilton Garden Inn Orlando at SeaWorld

3.0 of 5 6850 Westwood Boulevard, Orlando, FL 32821
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Certificate of Excellence 2014
Hilton Garden Inn Orlando at SeaWorld
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Hilton Garden Inn Orlando at SeaWorld
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940 reviews from our community

Traveler rating
    484
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    95
    41
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384
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

For a business experience, it was excellent. Would like to receive special offers for family discount. All Hilton Members should be reminded of their participation in the program. The location was excellent and pillows were very good.

Review collected in partnership with Hilton Garden Inn

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Va
Top Contributor
68 reviews 68 reviews
43 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The front desk was very rude at check-in. The breakfast area was far too small. Families err waiting for quite a while. The breakfast area was extremely under staffed. It is a buffet and the staff could not keep up. One staff member was yelling at another out of frustration. I would not stay here again

Was this review helpful? Yes
Lori R, Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review

Dear Annie, I sincerely apologize that you experienced service that was not up to our usual high standards. Your review was discussed by our management team and it will be addressed with the staff members of the departments you mention. Please contact me directly to further discuss your stay with us... I would like the opportunity to make this right... More 

1 review
4 of 5 stars Reviewed 1 week ago

Hotel room was as expected. Bedsheet was dirty but replaced upon request. Air condition is quite bulky, loud and blows directly over the bed. Room itself was clean and not smelly. Staff at reception was very friendly and helpful. Will probably come back next year.

Was this review helpful? Yes
Lori R, Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review

Dear Armin, Please accept my apologies for the quality of the linen in your room. It is not our usual practice and I alerted our housekeeping manager so this can be reviewed with our team. Other than this, I'm glad the room was clean and you found our staff to be friendly. I hope you will stay with us again... More 

Wayland, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I go to this hotel once a year to visit Sea World. The staff at the front desk is friendly and efficient. They always let me check-out an hour later if I need to, even when they are busy. The breakfast staff are efficient and courteous. The rooms are clean and well stocked. The microwave and refrigerator are useful.

Was this review helpful? Yes 1
Lori R, Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review

Dear "Dent88", Thank you for your review of the Hilton Garden Inn Orlando at SeaWorld and for staying with us each year! I will share your review with our entire team and we will all look forward to having you stay with us again! Happy holidays to you! Lori Rupp More 

Bozeman, United States
1 review
2 of 5 stars Reviewed 1 week ago

Not friendly at check-in. I felt I was an annoyance. Mental facility next door with big lights on all night. Ask for room in the front of the hotel. Bed was really hard. Room service was good and quick.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lori R, Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review

Dear Tony, I sincerely apologize that you did not receive our typical friendly service that we pride ourselves on when you checked in. Your comments will be reviewed with the front desk team as we are always looking for ways to improve our customer experience. I appreciate your constructive feedback and also thank you for your comments about our room... More 

Smithtown, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed at this hotel several times over the past few years for business. Always well maintained. Rooms are clean. Staff are always nice and helpful. free parking, free wifi. Refrig in room. Room service available for meals Breakfast is not included and runs about $12.95 for the buffet. This hotel is a little to far from convention center to... More 

Was this review helpful? Yes
Lori R, Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review

Dear "murpe", Thank you for your review; I'm glad you enjoyed your stay with us and found the rooms to be clean and in order. Since you are a frequent guest, I hope you have joined our Hilton Hhonors program to earn point toward future travel! Please let me know if I can ever be of assistance! All the best,... More 

St. Petersburg, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is very clean and just a few blocks from Sea World. Staff is very accommodating and don't forget to pick up your free fast pass for Sea World. This is a great time of year to go to see the magic of all the Christmas lights and shows they have to offer. What ever you do don't miss... More 

Was this review helpful? Yes 2
Lori R, Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review

Dear "runway321", Thank you for your review of the Hilton Garden Inn Orlando at SeaWorld! I'm glad that you found our hotel to be top notch and so happy that you enjoyed the SeaWorld holiday events! It truly is beautiful there this time of year! Please come back and visit us again! Safe travels, Lori Rupp More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

If you are looking to stay in the Sea World area, this is a great hotel. Large size room, comfortable beds. Only negative comment is the price for the breakfast. If you are looking to grab a bite before heading to the attractions and there are several in your family, grab a quick breakfast at McDonalds or other fast food... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Lori R, Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review

Dear "413vivianc", Thank you so much for staying with us! I'm glad our location was a good fit for you! If you are looking for a hearty breakfast before starting your day at the parks, please look for our packages that include our fabulous breakfast buffet in the rate for the next time you stay with us! Our buffet, features... More 

Fort Myers Beac
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am a "mouse" fan and usually stay on property but I booked this hotel as I was going to seaworld and it was so close. What a wonderful decision I made. Being an honors member I was able to check in a pick my room, LOVE THAT as I like to be near the elevator but not right next... More 

Was this review helpful? Yes 2
Lori R, Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review

Dear "JuneC129", This is one report card grade that I like! Thank you for giving us a try here at the HIlton Garden Inn Orlando at SeaWorld! I will be sure to share your review at our next all-associate meeting! We would love to have you stay with us again the next time you are in Orlando and I promise... More 

Greenville, North Carolina
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed seven days here with our timeshare exchange. Super clean and updated unit. Very comfortable beds and nice bathrooms. We had a top floor unit and could view the fireworks from the theme parks every night! Really nice screened porch. Great pool and amenities. Enjoyed walking the grounds...nice trail. Overall great place!

Was this review helpful? Yes 2
Lori R, Manager at Hilton Garden Inn Orlando at SeaWorld, responded to this review

Dear "Foodlovr22", Thank you for your review; we are so happy that you enjoyed your stay with us. I hope you will stay with us again on your next visit to Orlando! Sincerely, Lori Rupp More 

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Additional Information about Hilton Garden Inn Orlando at SeaWorld

Address: 6850 Westwood Boulevard, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Orlando at SeaWorld 3*
Number of rooms: 224
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Also Known As:
Hilton Garden Inn Orlando At Seaworld Hotel Orlando
Orlando Hilton Garden Inn
Hilton Orlando
Hotel Style:
#29 Best Value Hotel in Orlando
#35 Business Hotel in Orlando
#59 Family Hotel in Orlando
#68 Romantic Hotel in Orlando

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