Hilton Garden Inn Orlando Airport Hotel: Hotel Reviews, Deals, and Photos

kleiman63

Indianapolis, Indiana

Senior Contributor

21 reviews

Reviews in 8 cities

4 helpful votes

“Great place”

Reviewed May 21, 2012

Great place to stay if you have an early flight out of Orlando. They also supply shuttle service. Very clean. More

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Dear Guest “kleiman63”, I would like to thank you on behalf of my team at the Hilton Garden Inn Orlando Airport for your kind comments on our performance and your experience on your stay. Every single employee of this hotel prides themselves in the quality of their work striving for 101% to exceed our family guest's expectations every day. We... More

PWEvents

Fort Myers, Florida

Senior Reviewer

6 reviews

Reviews in 3 cities

1 helpful vote

“Bed bugs”

Reviewed May 11, 2012

One of the rooms had little black things throughout smelled musty and my fried who drew the short straw had bites all over her in the morning. we tried to phone reception in the morning to let them know - no answer. On check out when they finally came to the counter is was sorry can't do anything about it.... More

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Dear PWEvents, I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the frustration you experienced during your stay. A clean room that has been prepared for our guests is basic for a good stay. As well a good stay begins and ends with an efficient and pleasant front... More

Kpkingtn

Senior Reviewer

6 reviews

Reviews in 5 cities

1 helpful vote

“Internet is VERY SLOW. I mean SLOW!!”

Reviewed May 11, 2012

Hotel is typical HGI minus the normally efficient Internet. I'm sure if you are traveling on vacation it is great, but I travel for business and Internet is critical. Get this fixed for business travelers. More

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Dear guest Kpkingtn, I want to personally apologize for the inconvenience that you encounter with the internet connection during your stay. We want our guests to have the best stay possible where everything is in perfect working order. I am sorry if that was not the case during your stay. I understand that as a business traveler Internet connectivity is... More

Durk22

Daytona Beach, Florida

Reviewer

4 reviews

Reviews in 3 cities

“Great service. Clean rooms.”

Reviewed May 9, 2012

Stayed one night last week. Tara the front desk manager was a pleasure to speak to. She had the perfect personality to make you feel welcome and make you laugh. Any employee I passed int he hall was polite and said hello which I always like. The room was two double beds, both were clean, comfy and the room was... More

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Dear Guest “Durk22”, I would like to thank you on behalf of my team at the Hilton Garden Inn Orlando Airport for your kind comments on our performance and your experience on your stay. We know that when traveling our guests have many options to choose from and we value and deeply appreciate your loyalty and support. Your comments have... More

armyavi8tor

Alabaster, Alabama

Contributor

11 reviews

Reviews in 6 cities

4 helpful votes

“Excellent business and Orlando visiting starting point”

Reviewed April 9, 2012

1

person found this review helpful

The Hilton Garden inn among the hotels in its area is a very nice and decent place to crash. The hotel is clean and has the modern amenities one needs. The rooms were very well maintained and clean, comfy beds and linens. The hotel staff was great like always and eager to get us checked in and to our rooms.... More

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Dear armyavi8tor, I would like to thank you very much for your detailed comments about not just your great experience but also your input in those things that will improve our service and your satisfaction. I am a true believer that a great stay in a hotel is a cycle that starts and ends with a reservation. Nowadays we know... More

Odessasteppe

toronto

Contributor

16 reviews

Reviews in 15 cities

4 helpful votes

“Lovely staff, not great place”

Reviewed April 3, 2012

I walked in exhausted and got my keys in some time, the poor staff was overwhelmed with people. When I walked into my room I realized it was a smoking room and stunk. When I returned with the key to another room, the room smelled very strongly of bleach or chlorine - so much so it kicked my very infrequent... More

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Dear Odessasteppe, I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the frustration you experienced whit your room upon arrival. A fresh and clean room that has been prepared for our guests is basic for a good stay. As well a good stay begins and ends with an... More

kuuru

Staten Island, New York

Top Contributor

53 reviews

Reviews in 44 cities

28 helpful votes

“Decent stay for business”

Reviewed April 3, 2012

1

person found this review helpful

Typical HGI, the only issue was with the slow wireless. I mean extremely slow. Clean rooms, free parking, decent food. No issues, would stay again. Closer than they said to the convention center. More

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Dear kuuru, I would like to thank you for your recent comment in TripAdvisor about your stay. Also, I would like to apologies for any inconvenience that you may encountered with the slow wireless internet service. We want our guests to have the best stay possible where everything is like new, in place, of the highest quality, and in perfect... More

Jamesbrien

London, United Kingdom

Senior Contributor

24 reviews

Reviews in 15 cities

39 helpful votes

“A very convenient find!”

Reviewed April 1, 2012

Our flight was delayed until early morning so we booked this hotel at the last minute to be near the airport. We don't normally stay in these kind of places but we were pleasantly surprised. Although the rooms were dull but clean, the lobby area was bright and simple and we had a fantastic dinner as both the food and... More

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Dear Jamesbrien, I would like to thank you very much for taking time out of your busy schedule to share your opinion about your stay in my hotel. It is extremely important to me to get any kind of feedback / input from my guests so we can continue improving in every single area. Once again, thank you for your... More

Popovova

Wailea, Hawaii

Senior Contributor

42 reviews

Reviews in 32 cities

31 helpful votes

“Showing some wear; poor internet”

Reviewed March 11, 2012

I've stayed at this hotel several times over the years. The rooms are really starting to show their wear, with the carpets stained and matted down, the walls and furniture scratched, and an overall un-fresh scent throughout. The design of the room remains excellent, with lots of workspace and a comfortable bed. Unfortunately, the desk is almost useless for work... More

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Dear Guest Popovova, I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the décor/style of the hotel and the Wireless Internet Service did not meet the standards that you were expecting. We want our guests to have the best stay possible where everything is like new, in place,... More

hjb4971

Holland, Michigan

Senior Contributor

29 reviews

Reviews in 15 cities

7 helpful votes

“Good airport hotel”

Reviewed March 9, 2012

5 minutes from airport this hotel is good for overnighting while flying or for Orlando business meetings close to airport. Had a small suite so we could conduct meetings then "crash" for the night. SWeveral good restaurants within walking distance and shuttle to and from airport saved me car rental cost. Adjustable bed support was interesting but hot....foam retained heat. More

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Dear hjb4971, I want to personally thank you for taking the time out of your busy schedule to share your experience with your recent stay. We at Hilton Garden Inn Orlando Airport believe that great service + good accommodation = Satisfied guest and is our daily goal to make sure we exceed your expectations. Thank you very much for staying... More

Hilton Garden Inn Orlando Airport Hotel

Hilton Garden Inn Orlando Airport

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