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Hilton Orlando Lake Buena Vista

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1751 Hotel Plaza Boulevard, Orlando, FL 32830
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Hilton Orlando Lake Buena Vista
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Hilton Orlando Lake Buena Vista
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2,728 reviews from our community

Traveler rating
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    455
    178
    99
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1,139
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was here for a conference in mid April and stayed a few extra days for vacation. Beautiful hotel lobby, nice conference spaces. Two large pools. No lifeguards, one pool was over 6 feet deep. I appreciated that there were not a ton of kids at the pool and it was quiet. Downtown disney was a 5 minute walk. I... More 

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Asheville, North Carolina
Top Contributor
53 reviews 53 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

After many hours of research I settled on this property for our visit to Walt Disney World in April 2015. Here's a summary of pros and cons that I found for this hotel: Pros: Conveniently located to downtown Disney and the parks. Shuttle runs about every 30min from the hotel to the parks. We stayed in a junior suite overlooking... More 

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Reseda, United States
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

When I go back to Orlando for business I will definitely go to this hotel. It was convenient to the conference location - the Swan and Dolphin. It was also walking distance to Disney Downtown which had dining locations for any type - business, family, romantic, etc. It was a marvelous experience.

Review collected in partnership with Hilton Hotels & Resorts

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Burlington, Vermont
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Way too cold meeting rooms! Froze throughout conference; temperature in guest room, however, was easy to regulate....... Gluten free a bit hard to find. PURE room comfortable. Large, warm, outdoor pool beautiful.....

Review collected in partnership with Hilton Hotels & Resorts

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Halifax, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

For what i required,it was a bit more than what I needed or really wanted to pay,but then again it is Disney.So i am cheap lol.The rooms were quite good and the water pressure in the shower the best I ever experienced.The staff were pretty good but not really as warm as they could have been,however when you deal with... More 

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London
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We chose this Hilton property due to its proximity to the Disney Theme Parks but were very disappointed overall. 1. The hotel is quite outdated and could use a renovation (especially the rooms). 2. The service was quite poor. People go there because of Disney and not because this is a great hotel and the staff may very little efforts... More 

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JamesGrosso, General Manager at Hilton Orlando Lake Buena Vista, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time your travels... More 

Georgia
Contributor
14 reviews 14 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The check in and check out of hotel was fast. Person not very friendly, but efficient. The hall way for the rooms, had room service trays out from the time I checked in until very late in the day of my first stay. The shower head was broken in the room. The room seemed clean but starting to look worn.... More 

Review collected in partnership with Hilton Hotels & Resorts

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Philadelphia, Pennsylvania
Top Contributor
72 reviews 72 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a serviceable, good enough, but not especially outstanding hotel. For the price, it is a good deal as a place to stay around Disney. The rooms were quiet and clean. Conference facilities were pretty good. The market sold an acceptable but small selection of sandwiches and salads and a nice selection of beverages. I found the food in... More 

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Ohio
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed at this hotel for four nights in March. It's completely average. I don't think I'd stay here again. Though the hotel wasn't terrible, it wasn't great either. More like underwhelming. The hotel is very dated. They did some cosmetic updating, but didn't think to update things like wiring. The plugs in the lamp were so loose that I... More 

Was this review helpful? Yes 1
Hong Kong
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I stayed at the Hilton from 14 - 19 April, 2015 as I was attended a conference there. Their operations were chaotic and made me felt annoyed and angry. We arrived in the late evening and the receptionist asked us to collect the breakfast coupon on the next day. As we were attending the conference, they offered complimentary wifi (password... More 

Was this review helpful? Yes 3
JamesGrosso, General Manager at Hilton Orlando Lake Buena Vista, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry for the disappointing service that you received; I will make sure to address these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback helps us to improve. We hope you will stay with us again the next time... More 

Hotel Review Summarization

What travelers say

  • Very nice(18)
  • Pool area(13)
  • Downtown disney(13)
  • Extra magic hours(7)
  • Hot tub(6)
  • Great Place(5)
  • Ice cream(4)
  • Theme park(3)
  • Free shuttle(3)
  • Room service(3)
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Hotel & grounds (11)
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Room/suite (20)
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Other (30)
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