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All 330 Orlando hotels

Baymont Inn & Suites Florida Mall/Airport West

2.5 of 5
8820 South Orange Blossom Trail, Orlando, FL 32809
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Baymont Inn & Suites Florida Mall/Airport West
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Ranked #225 of 330 hotels in Orlando
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387 reviews from our community

Traveler rating
    71
    117
    111
    45
    43
See reviews for
Families
153
 
Couples
88
 
Solo
25
 
Business
45
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
West Palm Beach, Florida
2 reviews
3 of 5 stars Reviewed June 19, 2013 NEW

Bordered on two stars....I stayed here on a business trip in the local area. It was close to where I was working for the day. Beware that the hotel needs some upgrades but overall is clean. The hallway heading to the rooms is not airconditioned so it leaves the hallway smelling musty but the room AC worked fine. Not really... More

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Ponce
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed June 19, 2013 NEW

while processing our reservations, he charged a room to my wife credit card erroneously and assigned the rooms incorrectly, people that pay for double queen bed received double double beds and vice versa. No help at all at check out.

Review collected in partnership with Baymont Inn & Suites

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Colorado
1 review
3 of 5 stars Reviewed June 17, 2013 NEW

The room was clean and modern for the given low rates. The front desk guy by the name of Gio had poor customer service skills and was the least friendly and we were turned off. The included breakfast was minimal with basic choices of bagels, waffles, coffee, and quite crowded during the peak hours 7-9am.

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Managers25696, Owner at Baymont Inn & Suites Florida Mall/Airport West, responded to this review
June 17, 2013

As an owner, I take great pride, in not only hearing good commentary, but constructive commentary as well, especially regarding our "Front-End" Staff. While investigating the matter of "Poor Front End Assistance", I had found that the gentleman you had named, had been a "Trainee", with a very short time of training thus far, at that point. Nevertheless, he is... More

Sebring, Florida
1 review
1 of 5 stars Reviewed June 7, 2013

I stayed here on June 4, 2013 and I was very unhappy. The place wasn't as nice as the pictures show but I was okay with that. We checked in about 8:00 at night and I went to take a shower and there was no hot water so I took a cold shower. I called and complained and was told... More

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Managers25696, Owner at Baymont Inn & Suites Florida Mall/Airport West, responded to this review
June 17, 2013

We are truly sorry that your stay had been met with a situation that hotels, in general are unfortunately plagued with from time to time. Plumbing issues are not fun to contend with, however, they do happen, and we take them seriously, they even occur in our homes, and hospitals from time to time. Nevertheless, as an owner we take... More

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Carolina
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 6, 2013

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Managers25696, Owner at Baymont Inn & Suites Florida Mall/Airport West, responded to this review
June 17, 2013

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Hialeah
1 review
5 of 5 stars Reviewed June 4, 2013

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Managers25696, Owner at Baymont Inn & Suites Florida Mall/Airport West, responded to this review
June 17, 2013

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Grovetown
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 4, 2013

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Managers25696, Owner at Baymont Inn & Suites Florida Mall/Airport West, responded to this review
June 17, 2013

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miami
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 1, 2013

The location of the hotel is excellent,however,if you are used to brand new beds and nice towels and nice new rooms this aint for you,for a one or two night stay its ok.The bathroom was pitifull,not dirty just in need of better care,the beds were of but you could see that the sheets needed retiring.The question is would i stay... More

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Managers25696, Manager at Baymont Inn & Suites Florida Mall/Airport West, responded to this review
June 18, 2013

,I so humbly apologize for your discomfort, I recognize as an owner, it is our obligation and responsibility to "Bend Over Backwards" to supply as much TLC as possible. However, regardless of how much we spend and re-spend in supply expenses, it is never enough. Unfortunately, towels have legs, T.V. sets have legs, and a whole host of other items... More

Palm Springs
1 review
1 of 5 stars Reviewed May 31, 2013

Not worth a dollar to stay here. Filthy dirty, smells of mold. Rooms are very old. This is NOT a resort.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Managers25696, Manager at Baymont Inn & Suites Florida Mall/Airport West, responded to this review
June 18, 2013

As an Owner, I am truly amazed to hear that anyone can actually experience a "Worst Stay Ever". on our beloved and cherished property. We strive so hard to earn each and every guests level of satisfaction and confidence. We can't imagine that your stay on property was not met with satisfaction. I can assure you that we will be... More

Zephyrhills
1 review
4 of 5 stars Reviewed May 30, 2013

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Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Managers25696, Manager at Baymont Inn & Suites Florida Mall/Airport West, responded to this review
June 18, 2013

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Baymont Inn & Suites Florida Mall/Airport West
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Hotel Summarization (Beta)

What travelers say

  • Very clean(6)
  • Parking lot(3)
  • Free breakfast(3)

Additional Information about Baymont Inn & Suites Florida Mall/Airport West

Address: 8820 South Orange Blossom Trail, Orlando, FL 32809
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #225 of 330 hotels in Orlando
Price Range: $
Hotel Class:2.5 star (2.5*)
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Also Known As:
Baymont Inn And Suites Florida Mall/Orlando
Baymont Inn & Suites Florida Mall/Orlando Hotel
Baymont Inn & Suites Florida Mall/Orlando Hotel Orlando
Baymont Inn Orlando
Baymont Inn Florida Mall
Orlando Holiday Inn
Holiday Inn Orlando

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