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SpringHill Suites Orlando Lake Buena Vista in Marriott Village

3.0 of 5 Hotel   |   8601 Vineland Avenue, Orlando, FL 32821
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Ranked #187 of 328 hotels in Orlando
A recent review
4 of 5 stars reviewed 2 days ago
Cucolio D Miami
  • Reviews (912)
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912 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is located in a Marriott complex made up of three facilities;Fairfield Inn,Courtyard and this one-SpringHill Suites.SpringHill is the one I visited and found it to be very nice.clean,spacious rooms,comfortable beds and a very nice and generous complimentary breakfast.It was staffed by very friendly and helpful people and price was very reasonable.There was plenty of parking and ambience was... More

Was this review helpful? Yes 1
Indiana
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The Marriott Village Lake Buena Vista is very nice! The Village consists of three hotels with a beautiful circular fountain that welcomes you to: The Springhill Suites, Fairfield Inn & Suites and The Courtyard Marriott. The Village also has it's very own Pizza Hut and Edy's Ice cream parlor. We stayed at the Springhill Suites during the week of June... More

Was this review helpful? Yes 1
ChrisPlavakis, General Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings Oceanbreeze22, Thank you for taking the time to share your recent experience at the Springhill Suites Orlando Lake Buena Vista with the TripAdvisor community. I was happy to hear you were pleased with your overall experience with us. Guest satisfaction is our highest priority, and our ladies and gentlemen work hard to ensure make sure that happens. However, I... More

Hampton
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

My room was run down on outdated, not modern and sleek like most Springhill Suites I've stayed in. The shower was a bit unclean and there appeared to be tiny speaks of mold around the tub area. Noticed a spiderweb on the wall near the closet. When I checked in I was supposed to have a room with a balcony... More

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ChrisPlavakis, General Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings CLB770, Thank you for taking time to provide us feedback in regards to your recent stay. We work hard to ensure each of our guests experience is memorable through cleanliness and exceptional customer service. Apparently we failed on this occasion and I am very sorry. There is no reason you should have been subjected to a room that was... More

GA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am a Marriott loyal customer. I stayed here the end of June. I was very impressed that I was able to check in at 10:30am. The staff here is Phenomenal. The room was a little below average. The bathroom tub was very dirty. There were black stains in the tub. The sofa was very spoted and old. This hotel... More

Was this review helpful? Yes 2
ChrisPlavakis, General Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings Frequent Traveler, Thank you for taking the time to share your experience at SpringHill Suites Orlando Lake Buena Vista. I am delighted to learn that you found our staff "phenomenal" on your visit. We take pride in proving exceptional service to ensure that each of your experiences with us is a memorable one. We were disappointed, however, to hear... More

New Middletown, Ohio
Contributor
18 reviews 18 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We drove 17 hours from Ohio and arrived here at 7:30 am. They had a room ready for us and told us to go ahead and enjoy breakfast as well even though we weren't supposed to check in till 3. Service was friendly, room was large enough for 5 and my only complaint is that the breakfast area is congested.... More

Was this review helpful? Yes 1
ChrisPlavakis, General Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings Pjharbert, We would like to thank you for sharing your feedback in regards to your recent stay with us at SpringHill Suites Orlando at Lake Buena Vista in the Marriott Village. I am glad to hear we provided you with the type of service you deserve and that we were able to accommodate your early arrival. It is nice... More

Tinley Park, Illinois
Contributor
20 reviews 20 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I Travel to Orlando every year for the AAU national volleyball tournament. In years past we always stayed at the embassy suites in lake buena vista. This year we changed it up and stayed at Spring Hill. What a disappointment. The rooms were small. We had 3 women in our room which would have been fine if we were at... More

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ChrisPlavakis, General Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings 484cherylg, I truly appreciate you taking the time to provide us with your constructive feedback. This allows us a chance to resolve the issue for you and other guests. I hope you will accept my apologies for your experience. We always try to accommodate our valued guests to the best of our abilities, and I am disappointed that we... More

Muscle Shoals, Alabama
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The bathrooms are in declining shape (the tubs appear to always be nasty, the mini-fridge's do not work, the mattress on the beds (pull out couch included) need to be replaced (stains, burns you name it), and during my stay I noticed they had left towels, sheets, wash cloths and other laundry out in the rain for the whole day,... More

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ChrisPlavakis, General Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings Sunshine123, Thank you for your feedback. Please accept my sincere apologies for your negative experience at our hotel. I am disappointed to hear of the issues that you encountered and can assure you that they are certainly not typical of the high standards we set for ourselves in these regards; each guest room should be cleaned thoroughly and properly.... More

Naples, Florida
Contributor
11 reviews 11 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Nice hotel whether on a short business trip or family vacation. Staff were great and the check in and check out process went very smoothly. The room was clean and spacious and had a microwave and refrigerator. Little outside noise unless someone was noisy in the hallway. Hallways were well lighted. Nice size bathroom that was very clean. Above average... More

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ChrisPlavakis, General Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings Fltraveler32, We loved reading about your recent stay with us. I'm especially glad to see that you enjoyed the breakfast and that we surpassed your expectations. I truly hope that you will come stay with us the next time you are in town. Warm Regards, Chris Pilavakis chris.pilavakis@marriott.com General Manager More

Jacksonville, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I stayed here for our recent trip to Disney. We loved that there were two beds and a pull out mattress, microwave and small fridge. It was clean and strategic to optimize the space. The breakfast was free but awful, still remember the taste of those turkey sausages... Blaaaa. But hey there were self serve waffles that... More

Was this review helpful? Yes 1
ChrisPlavakis, General Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings Msworthy27, So sorry to hear you were not a fan of the turkey bacon, but glad you enjoyed our stay overall. We hope that you will come back to experience some of the amenities you weren't able to try while you were in town such as our great pools and premium shopping. Looking forward to your return. Warm Regards,... More

Murfreesboro, North Carolina
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

There were some good things and some bad things about this hotel. I was here on a business trip, and this was one of the overflow hotels. The breakfast is a little better than continental. There were scrambled eggs, sausage and a waffle station. The location is close to some restaurants (I ate at Bahama Breeze every night I was... More

Was this review helpful? Yes
ChrisPlavakis, General Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings Tiffani S, Thank you for sharing your review on TripAdvisor. We appreciate your honesty. When our guests leave us feedback we are always thankful because our guest satisfaction is very important and this enables us to know where we need to improve. I'm happy to let you know we are starting renovations this summer and we hope you will... More

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Hotel Summarization (Beta)

What travelers say

  • Downtown disney(13)
  • Free breakfast(11)
  • Pool area(10)
  • Bahama Breeze(4)
  • Front desk staff(3)
  • Food court(3)

Additional Information about SpringHill Suites Orlando Lake Buena Vista in Marriott Village

Address: 8601 Vineland Avenue, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Orlando Lake Buena Vista in Marriott Village 3*
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Also Known As:
Springhill Suites Orlando Lake Buena Vista In Marriott Village Hotel Orlando
Orlando Springhill Suites
Marriott Orlando
Orlando Marriott

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#187 Top resorts Hotel in Orlando
Hotel Class
Number of rooms
400

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