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SpringHill Suites Orlando Lake Buena Vista in Marriott Village

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8601 Vineland Avenue, Orlando, FL 32821
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1 room 1 guest
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SpringHill Suites Orlando Lake Buena Vista in Marriott Village
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210 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

A very nice place to stay ,the staff we're extremely courteous and polite. The room was small but well equipped ,it had a small kitchenette. If you require a safe there is one located in the lobby. One thing I do recommend is go down early for your breakfast as they do not replace foods that have run out. Overall... More 

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Pawtucket, Rhode Island
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we stayed here 2 years back when we were visiting Orlando and their excellent service made us come back with rest of our family. While we were planning our trip the springhill was the first name which popped in our mind for the stay. The housekeeping staff is really very friendly as well as the receptionist. I read some of... More 

Was this review helpful? Yes
Patricia M, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello, Thank you for your thoughtful review. We're so glad to hear that you were satisfied with your previous experience and came back for a return stay. We love to learn that our staff was friendly. Thank you again for your incredibly kind words. We look forward to welcoming you again soon! Best, Patricia Hotel Management More 

London, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago NEW

The reception staff when we checked in were excellent-- than it was all downhill!!! Had to call housekeeping a couple of time for extra towels and toiletries-- had to call a few times as housekeeping never showed the first time. Had to call engineer to fit new light bulbs Had to wait 20 minutes before any help came as washing... More 

Was this review helpful? Yes
Patricia M, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello, Thank you for your review. While we are glad that you enjoyed our convenient location close to the nearby restaurants and theme parks, we're sorry to hear that your family was not pleased with the size of the guest room. Your input regarding the breakfast is appreciated. We are always looking for ways to improve our guests' experience. We... More 

Doral, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Marriott Village was an excellent experience. This was my first time here and I will definitely be coming back. The location was awesome...close to the mall, Downtown Disney, shops, and restaurants galore.The staff was very helpful and courteous. Entire hotel was clean and family-friendly. Room service, room credit we used for lunch (Thanks Springhill Suites!!), and great view. Pool area... More 

Was this review helpful? Yes
Patricia M, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello, Thank you so much for your thoughtful review. We're so glad to hear that you enjoyed your first experience with us. It's wonderful that you found our hotel to be conveniently located, staff to be courteous and dining options to be delicious. We're delighted to hear that you enjoyed the outdoor pool. We hope to host you again soon... More 

Freehold, New Jersey
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family with our 4 kids came here for a vacation. I must say, this is so far one of the best and yet cost-effective hotels we have been to. Very clean and so accommodating. The breakfast buffet was great which was a big help for us before going to the attraction parks. I have read reviews how friendly and... More 

Was this review helpful? Yes 1
Patricia M, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello, Thank you so much for your thoughtful review. We love to hear that our hotel was affordable and one of the best you have stayed in. It's great that you found your guest room to be clean and breakfast to be delicious. We're so glad that you found our staff to be friendly and extra helpful. It's a wonderful... More 

Sanibel Island, Florida
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The three hotels in Marriott Village in Lake Buena Vista are, understandably, enormous - obviously designed for the multitude of visitors to Disney World, Universal Studios-Florida etc. etc. My wife and I recently stayed at the the Spring Hill Suites there. The accommodations are comfortable but the hotel and its staff lack any kind of personality. And the breakfast room,... More 

Was this review helpful? Yes
Patricia M, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Thank you for taking the time to share your experience with us. We are sorry to learn that you did not enjoy the 5-star stay we strive to achieve at our hotel. As we are constantly aiming to excel in providing top-notch customer service, we truly appreciate your feedback regarding our team's service and the food. We sincerely hope for... More 

Lewisporte, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family and I stayed at this hotel for 3 nights after switching from the Fairfield Inn & Suites across the way. We are accustomed to staying at this hotel when vacationing in Orlando. Again, this hotel did not disappoint! The suite was spacious enough for a family and was very well appointed and maintained. The staff were accommodating and... More 

Was this review helpful? Yes
Patricia M, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello, Thank you for your wonderful review. We are glad that your family enjoyed your spacious and well-maintained guest suite. We love to hear that our staff was accommodating and brought you an extra supply of towels. It's great that you had time to relax by the outdoor pool. We're pleased that you enjoyed the breakfast variety and our kind... More 

West Palm Beach, Florida
Level Contributor
56 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stayed at this hotel for the past 3 days and had a great time. Rooms are spacious and clean. What I liked most was that the rooms have sofabeds and 2 TV's!!!! The pool area is great. Food is OK. The front desk is more than helpful. I would definitely stay here again.

Was this review helpful? Yes 2
Patricia M, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Thank you so much for your wonderful review. We are delighted to learn that you enjoyed your stay with us. It's great that you found your room to be spacious and clean. We're glad that you were able to spend quality time at the pool and experienced helpful service from our front desk staff. We cannot wait to welcome you... More 

Lake Worth, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 28, 2015

We have stayed at this hotel many times and always find the staff friendly and the room clean. The pool area is large with comfortable furniture under cover for rainy weather. The breakfast is not anything special, but the staff very helpful. My only complaint about the room is that when the sofa bed is open, there is very little... More 

Was this review helpful? Yes
Patricia M, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello Janet, Thank you for your kind review. We're so glad to hear that our staff was friendly and that you enjoyed your clean guest room. It's great that you were able to spend some time relaxing at the pool. Your input regarding the breakfast and sofa bed is appreciated. We always welcome our guests' feedback. We hope to host... More 

Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 15, 2015

Stayed for two nights everything was clean and neat. Staff was very professional and efficient. Pool was a nice size. Location was awesome near the outlet mall and good restaurants you could walk to. We enjoyed our stay very much.

Was this review helpful? Yes 3
Patricia M, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello, Thank you for your five-star review. We are so glad that you enjoyed your stay in your clean and neat guest room. We love to hear that our staff was professional and efficient. Thank you for admiring our outdoor pool and convenient location. We hope to host you again soon for another incredible stay! Best, Patricia Hotel Management More 

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