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SpringHill Suites Orlando Lake Buena Vista in Marriott Village

3.0 of 5 8601 Vineland Avenue, Orlando, FL 32821
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SpringHill Suites Orlando Lake Buena Vista in Marriott Village
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SpringHill Suites Orlando Lake Buena Vista in Marriott Village
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80 reviews from our community

Traveler rating
    19
    33
    19
    5
    4
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36
10
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chicago, Illinois
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed yesterday NEW

We are a family of five and this hotel is not suites! It is a typical hotel style room with less then 200 square feet. The housekeeping and pool were great but the breakfast was mediocre. We will not stay in this hotel as a family again. It is fine for a couple.

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1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed 2 nights at the hotel and was greeted with a smile from Jacob at the front desk. After traveling with a 2 year old and my disabled sister check in was fast and friendly. Rooms were spacious and clean. Breakfast in the morning is a plus. Shuttle service was on time and drivers are very helpful. All in all... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 6 days ago NEW

The WiFi was terrible and not that many tv stations to choose from. We use the wash room and the dryer had crayon inside and destroyed my grand baby clothes. I was very disappointed in this hotel. The kids enjoyed the pool and it was nice to have plenty of restaurants in the area and the shopping but a lot... More 

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Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Thank you for taking the time to review our property Delores. We truly apologize for the inconveniences you experiences during your stay, especially in the laundry room. This is certainly not the type of impression we wanted to leave with you. We are happy to report that we have been in the process of changing WiFi providers, and should now... More 

Woodbury, Minnesota
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I tend to favor the Marriott branded hotels due to my past experiences; however, it was hard to find anything positive regarding this Springhill Suites. The rooms were extremely small (we had to climb over the sofa bed when it was opened to get to the kitchen), the Wi-Fi was sluggish to the point of being useless, parking was not... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Thank you for taking the time to review our hotel Ed! We are appreciative of your feedback, as it ensures that we are continually improving the experience for our valued guests. We are very saddened to hear that you were not pleased with your stay. Our Suites are 25% bigger in size than the average Marriott select-service room. However, we... More 

Elgin, United Kingdom
Top Contributor
89 reviews 89 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed 3 nights end of January not what I expected, room comfortable enough however the servicing was lacking (not replacing used glasses and coffee etc) The breakfast was a nightmare whether we there at a busy time, difficult to get seated. The food was good but off Styrofoam plates and cups, In this day and age of large companies having... More 

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West Palm Beach, Florida
Senior Contributor
23 reviews 23 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

The rooms were smaller than most suites with a strange layout. The walk to the room alone is a cardio workout. Pillows were very uncomfortable and our request to not be near the ice machine must not have been considered because we were up all night listening to it. Lesson learned, I will not be staying here again.

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Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Thank you for taking the time to review our property. We apologize for the inconveniences that you experienced during your stay, especially the noise disturbances at night. We always strive to make sure that your stay is relaxing, so I am saddened to hear that this was not the case. We are passing your concern along to the respective departments... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Definitely will be staying here again due to professional customer service given by Ruben. Accommodating and affable, he is one of the best representatives I have met with the company. I wish every hotel had a customer service agent like him. We will be recommending this establishment to our family and friends.

Was this review helpful? Yes 4
Fairport, New York
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel as part of a package (booked it through Disney) for a sport tournament that was held at the ESPN complex. The location of the hotel turned out to be perfect as we were 10 minutes from ESPN, 10 minutes from Downtown Disney, 15 minutes from Magic Kingdom, etc... We had a car rental and you have... More 

Was this review helpful? Yes 2
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Thank you so much for your detailed review of the property! We are happy to hear that you enjoyed the premium location of the hotel, which is the reason we charge for parking. However, we strive to communicate this to guests during check-in. I am sorry that this was not the case. We will pass this information along to our... More 

Top Contributor
90 reviews 90 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights as this was the hotel associated with the tournament our friends kids were in at wide world of sports. The rooms were big, updated recently and the beds comfortable. It was very quiet considering there were at least 4 to a room in the entire hotel due to the tournament. we did not hear... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

We want to thank you for taking the time to review out hotel. We appreciate all the positive feedback, for it helps us continue to provide excellent service. We love the Village properties as well because you can mix and match all the perks. We are happy that you were able to enjoy the Courtyard's pool. We apologize for the... More 

Pinehurst, North Carolina
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was comfortable and clean. The floor numbering is confusing. One would think the first # would be the floor but actually the second number is. Perhaps we were told this upon registering, but someone in our party did not listen. We had no "Do not Disturb sign" in our room and housekeeping tried to enter. I was told... More 

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Additional Information about SpringHill Suites Orlando Lake Buena Vista in Marriott Village

Address: 8601 Vineland Avenue, Orlando, FL 32821
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Orlando Lake Buena Vista in Marriott Village 3*
Number of rooms: 400
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Also Known As:
Springhill Suites Orlando Lake Buena Vista In Marriott Village Hotel Orlando
Orlando Springhill Suites
Marriott Orlando
Orlando Marriott

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