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SpringHill Suites Orlando Lake Buena Vista in Marriott Village

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8601 Vineland Avenue, Orlando, FL 32821
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Best prices for: 1 room 1 guest
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SpringHill Suites Orlando Lake Buena Vista in Marriott Village
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SpringHill Suites Orlando Lake Buena Vista in Marriott Village
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133 reviews from our community

Traveler rating
    32
    53
    28
    9
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Blacksburg, Virginia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

We selected this hotel for our non-Disney visit and stayed for 4 nights, using this hotel as our base for it's convenience. It was a very busy place with so many people in this large hotel, but it was also the quietest hotel room I have ever stayed in!!! I rarely sleep well in a hotel, but I slept well... More 

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Bunnell, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We booked a block of rooms here for my daughters wedding. We were promised free parking and a shuttle to and from the venue if we had a total of 20 nights booked. All our family and friends stayed there, including us. When it came time to leave for the wedding, there was no shuttle, our guests were told to... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Carla G, Thank you for taking the time to fill us in on your recent experience at our hotel. We are beyond disappointed after reading your review. Our goal is always to over-deliver for our guests and we are sorry to hear that we were not able to do so for you. Thank you for filling us in so we... More 

Madison, AL
Contributor
13 reviews 13 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Drove down with my daughter, who is starting an internship w/ the Disney College Program and I only needed a hotel for one night. I chose this hotel for its close proximity to where she would need to check in. From the friendly and helpful employees, cleanliness and spaciousness of the room to the included breakfast bar and ease of... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello, Thank you for your incredibly kind review. We are so happy to hear that our staff was friendly and helpful. It's wonderful that you enjoyed your clean and spacious guest room, complimentary breakfast and ample parking. Thank you for admiring our pool amenities. We hope to welcome you back again soon! Best, Elaine Hotel Management More 

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked a block of rooms for a wedding and it was a huge mistake. The reason we chose this particular hotel was the shuttle service promised. However, all guests were told to get a cab by the front desk. It made for a costly and inconvenient stay for my wedding guests. Most of all it was a huge embarrassment... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello Brooke, We are concerned about your recent experience and would like to learn more. Our guests' experience is our number one priority. Making your special day unforgettable is important to us and we would like to assure that you are accommodated properly. Please message us with further details, or email Frank.Sorrentino@marriott.com. Thank you. Best, Elaine Hotel Management More 

Pune, India
Contributor
18 reviews 18 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 4 days at the spring hill suites during our vacation at Disneyland; nice hotel nothing very high end but good to take care of you while on vacation. Decent breakfast; good shuttle service to Disney and good staff They have a small food court near by again nothing fancy; a lot of restaurants are near by so if... More 

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Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello AshMehra, Thank you for your thoughtful review. We are very pleased to hear that you and your family enjoyed your 4-night stay at our hotel. It's great to hear that you felt taken care of by our staff. We're happy you found the breakfast to be decent and the shuttle to Disney convenient. It's wonderful that you enjoyed the... More 

Janesville
Top Contributor
162 reviews 162 reviews
10 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed many different places in Orlando including Disney itself. The SpringHill Suites Orlando Lake Buena Vista was in our top 3. The resort was up to date & clean. The staff were all very friendly. The room was large & very comfortable. A lot of resorts you can hear a lot of noise in the halls, etc. We did... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello Roxane, Thank you for your wonderful review. We are so glad to hear that our staff was friendly, your guest room was spacious and comfortable and that our resort was well-kept. It's great that you didn't feel interrupted by other hotel guests. We are happy to learn that you enjoyed the plentiful complimentary breakfast. Your input regarding the parking... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I stayed for a recent conference that was held in Disney World. We arrived 5 minutes before check in and were told our rooms were not ready. They checked us in and swiped my credit card to hold and told us we were checked in to our groups block of 5 rooms and they'd call us when they were done.... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Thank you for your honest review of your recent experience with us. We are saddened to hear about the issues with your room and these difficulties with resolving this hold on your credit card. We keep high standards for the cleanliness of our guests' rooms and this is not acceptable, so we do apologize for the inconvenience. We have passed... More 

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I’ve stayed at the other hotels in the Marriott Lake Buena Vista village in previous years, the Fairfield Inn is my usual hotel of choice here, and I have recommended it to others wholeheartedly. I decided that having a kitchenette might be useful after staying at a Residence Inn a few years ago so decided to stay at the Springhill... More 

Was this review helpful? Yes 2
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello, Thank you so much for your review. We are sorry to hear about your parking charge and are glad to hear that it was settled properly. It's nice that you enjoyed the spacious rooms and appreciate your input regarding the television and bathroom. The lack of cleanliness of the guest room is not acceptable and for that we apologize.... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We reserved a room for five people - two beds and a pull-out. We arrived on March 29 after a long day in Disney, and the extra pillows and towels we had requested were not in the room; however, the previous guest's garbage remained. Specifically, old leftovers remained in the refrigerator. We then learned that we had to make our... More 

Was this review helpful? Yes 2
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello Christopher, Thank you for your review. We are sorry to hear about your recent experience. Our cleaning staff always goes above and beyond to ensure your guest room is clean and ready for your arrival. This uncleanliness is not acceptable and for that we apologize. It's displeasing to hear that you did not receive the extra bedding upon your... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

stayed here for a week and couldn't fault the hotel at all, we had a party of seven in 4 rooms and everybody was impressed by the rooms comfort and the overall cleanliness and the friendliness of the staff, the breakfast buffet was great and with so much choice, would definitely stay here again.

Was this review helpful? Yes
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello Brian, Thank you for your incredibly kind review. We are so glad to hear that you and your group enjoyed your clean and comfortable guest rooms. We love to hear that our staff was friendly. It's wonderful that you found the breakfast to be bountiful and delicious. We look forward to your next return! Best, Elaine Hotel Management More 

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