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SpringHill Suites Orlando Lake Buena Vista in Marriott Village

3.0 of 5 Hotel   |   8601 Vineland Avenue, Orlando, FL 32821
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Ranked #196 of 326 Hotels in Orlando
A recent review
4 of 5 stars reviewed 1 week ago
MICHAEL D AUSTIN
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206 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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AUSTIN
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, clean hotel, breakfast included, al part of great value. Part of same complex as Fairfield Inn. Parking was only issue with limited spaces unless you wanted a longer walk. also the $6 daily fee was a little over the top and really not needed as guard service wasn't present for any of my 3 day stay. Walking distance... More

Was this review helpful? Yes 2
ChrisPlavakis, Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings Michael D, Thank you for sharing your feedback with the TripAdvisor community in regards to your recent stay with us at SpringHill Suites Orlando Lake Buena Vista in the Marriott Village. We are glad to hear you found the location to be clean and of great value. We hope to welcome you back the next time you are in... More

Ocean City, New Jersey
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at this hotel for one night while visiting Disney World. Room was clean and well maintained. Front staff was very friendly and efficient. Breakfast was included with the rate. My only complaint was that parking was limited as the parking spots were shared with a Fairfield by Marriott and a Courtyard by Marriott in the same complex.

Was this review helpful? Yes 2
ChrisPlavakis, Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings nptp84, Thank you for taking the time to share your experience at SpringHill Suites Orlando Lake Buena Vista with the community here on TripAdvisor. I am delighted to learn that you enjoyed your visit, found the room clean, and the staff helpful. We take pride in proving exceptional service to ensure that each of your experiences with us is... More

Tampa, Florida, United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel had positives and negatives. The positive was the room. The room was remodeled, bathroom was nice, spacious. Negative were the parking because i had to spend 6 dollars on parking when parking was limited. I had to pay more for chips when its usually cheaper. I am a gold member and didn't receive any benefits for being a... More

Was this review helpful? Yes 1
ChrisPlavakis, General Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings Edward W, Thank you for taking the time to share your experience at SpringHill Suites Orlando Lake Buena Vista. I am delighted to learn that you enjoyed your visit and found your room was nice and spacious. We take pride in proving exceptional service to ensure that each of your experiences with us is a memorable one. I'm sorry... More

Saint Louis, Missouri
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Went here with a group of people. We were all booked as a group but under different names. They just handed out keys, forgot who they were given to, and had to call rooms at 11 PM while people were sleeping. When we were finally assigned our room, the keys didn't work - twice. Then we get in, it's set... More

Was this review helpful? Yes 1
ChrisPlavakis, General Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings ekdabrows, Thank you for taking time to share your feedback of your recent stay at Springhill Suites Orlando Lake Buena Vista. We value your feedback in regards to the things you were displeased with during your recent stay. Reviews like yours allows us the opportunity to improve our services and facilities. I am of course concerned to learn you... More

Bradenton, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I say alternative, because of it's proximity to the Walt Disney World Resort and parks. The hotel was well appointed and the staff was very friendly and helpful. There was a breakfast spread which we did not take advantage of, as we were in town for the 2014 Food and Wine Festival at Epcot which was great as usual. Parking... More

Was this review helpful? Yes
ChrisPlavakis, General Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings Dennis, I am delighted to read you had a wonderful experience at our hotel. Your endorsement and confidence in us means the world to us as we strive to provide exceptional experiences to all of our guests. I look forward to welcoming you back soon. Warm regards, Frank Sorrentino Frank.Sorrentino@marriott.com Asst General Manager More

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel was ok. Nothing special. Lots of noise in the halls that you hear in your room. They were putting down new carpeting in the floor above, and didn't stop hammering until 7 PM while I was there. Not great for business travel and/relaxing after work. Not many kids when I was there in October. They were surprised when... More

Was this review helpful? Yes
ChrisPlavakis, General Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings 205sr, Thank you for choosing to stay at the SpringHill Suites Orlando Lake Buena Vista during your visit in Orlando. I am sorry to hear we failed to provide you with the experience you deserve and Marriott has been known to provide to our valued guests. This is unacceptable and not the experience we wish to provide. I was... More

Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at this property a number of times since 2008. I kept coming back because it was always a great experience. The rooms and other areas are still clean, the staff is friendly and competent, the proximity to Disney is good, wifi is free, etc. So.... why just "okay" now? Two things in particular, the breakfast and charging... More

Was this review helpful? Yes
ChrisPlavakis, General Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings Michael P, I appreciate your candidness and although you didn't want a response from management I felt it was my duty to let you know that we take your concerns very seriously and I invite you to reach out to me directly at frank.sorrentino@marriott.com to discuss this in more detail. Thank you for sharing your concerns with us as... More

Geneva, Illinois
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you are bringing your kids and want them to meet new friends, this is the hotel for you and your family. If you travel for Business as I do, this is not a good hotel. Kids running everywhere, if you stay, get a top floor or you will hear running feet and jumping off beds. A fire alarm went... More

Was this review helpful? Yes
ChrisPlavakis, General Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings Dwight S, Thank you for choosing to stay at the SpringHill Suites Orlando Lake Buena Vista during your visit in Orlando. I am sorry to hear we failed to provide you with the experience you deserve and Marriott has been known to provide to our valued guests. We do have a lot of families with children that stay with... More

Fleming Island, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Imagine yourself in an episode of Star Trek preparing to "beam" down to an unknown planet (just make sure you're not wearing the red shirt). When you come to your senses after landing on this unknown planet you find yourself in a familiar place, comforting.... This has been my experience with the SpringHill suite brand, different towns consistent amenities, service... More

Was this review helpful? Yes
ChrisPlavakis, General Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings Brooke, I am delighted to read you had a wonderful experience at our hotel and thank you for the Star Trek comparison. Your endorsement and confidence in us means the world to us as we strive to provide exceptional experiences to all of our guests. I look forward to welcoming you back soon. Kind Regards, Frank Sorrentino Frank.Sorrentino@marriott.com Asst... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I loved staying at Springhill Suites! Very clean and the staff is all extremely friendly. A girl named Bethany checked us in & was great! She was sweet and funny and made us feel welcomed. Couldn't of asked for better service!! She was delightful and made our stay more enjoyable. Ruben checked us out and again I was impressed by... More

Was this review helpful? Yes
ChrisPlavakis, General Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Greetings Disneygirl1234, Thank you for taking the time to share your recent experience at the SpringHill Suites Orlando Lake Buena Vista with the TripAdvisor community. I was very happy to hear you were pleased with your experience with us and that Ruben and Bethany gave you the service you expected and deserved. Guest satisfaction is our highest priority, and our... More

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Additional Information about SpringHill Suites Orlando Lake Buena Vista in Marriott Village

Address: 8601 Vineland Avenue, Orlando, FL 32821
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Orlando Lake Buena Vista in Marriott Village 3*
Number of rooms: 400
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Also Known As:
Springhill Suites Orlando Lake Buena Vista In Marriott Village Hotel Orlando
Orlando Springhill Suites
Marriott Orlando
Orlando Marriott

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