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SpringHill Suites Orlando Lake Buena Vista in Marriott Village

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8601 Vineland Avenue, Orlando, FL 32821
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SpringHill Suites Orlando Lake Buena Vista in Marriott Village
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SpringHill Suites Orlando Lake Buena Vista in Marriott Village
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136 reviews from our community

Traveler rating
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    54
    30
    9
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel is nice and our room was well equipped with flat TVs, fridge and spacious areas. Gym is OK. Hotel is conveniently located at walking distance from several eating-drinking options and close to access to highways. Our rate included breakfast which was OK but not great, I guess OK for these hotels. Staff was very nice and efficient. Close to... More 

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Miramar, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This property definitely didn't have the Marriott flavor. I have previously stayed at three other SpringHill properties at several locations which lived up to the standards that one expects when booking a Marriott brand. The rooms didn't even have a Safe to store your valuables.Even after I requested they didn't provide me with toiletries.Although the room was clean and the... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello, Thank you for your review. We are sorry to hear about your displeasure with your recent visit. Your input regarding the lack of in-room safe is appreciated. Our guests' feedback is always welcomed. Although there are not in-room safes, we do provide a safe at the front desk for your convenience. We're sorry to hear about the lack of... More 

Lowellville,
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I will start by saying this is a great hotel to stay at if you are planning a Disney trip and want to save money. It's very close to the parks. Easy to get to them. The free breakfast is boring but is sufficient and good enough. Rooms and service were good. We were also permitted to use the facilities... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello, We are so glad to hear that you enjoyed your stay with us. It's wonderful that you admired our affordable prices and convenient location. Your input regarding the complimentary breakfast and shuttle service is appreciated. We always welcome our guests' feedback. It's great that you enjoyed the Marriott Village amenities. We hope to welcome you and your family back... More 

Blacksburg, Virginia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

We selected this hotel for our non-Disney visit and stayed for 4 nights, using this hotel as our base for it's convenience. It was a very busy place with so many people in this large hotel, but it was also the quietest hotel room I have ever stayed in!!! I rarely sleep well in a hotel, but I slept well... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello, Thank you for your great review. We are so pleased to hear that you enjoyed a quite nights sleep in your comfortable guest room. It's great that you enjoyed the breakfast options and that our staff handled the crowds well. We're glad that you enjoyed the convenient location of the Marriott Village hotel's. It's nice that you were happy... More 

Bunnell, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We booked a block of rooms here for my daughters wedding. We were promised free parking and a shuttle to and from the venue if we had a total of 20 nights booked. All our family and friends stayed there, including us. When it came time to leave for the wedding, there was no shuttle, our guests were told to... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Carla G, Thank you for taking the time to fill us in on your recent experience at our hotel. We are beyond disappointed after reading your review. Our goal is always to over-deliver for our guests and we are sorry to hear that we were not able to do so for you. Thank you for filling us in so we... More 

Madison, AL
Contributor
13 reviews 13 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Drove down with my daughter, who is starting an internship w/ the Disney College Program and I only needed a hotel for one night. I chose this hotel for its close proximity to where she would need to check in. From the friendly and helpful employees, cleanliness and spaciousness of the room to the included breakfast bar and ease of... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello, Thank you for your incredibly kind review. We are so happy to hear that our staff was friendly and helpful. It's wonderful that you enjoyed your clean and spacious guest room, complimentary breakfast and ample parking. Thank you for admiring our pool amenities. We hope to welcome you back again soon! Best, Elaine Hotel Management More 

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked a block of rooms for a wedding and it was a huge mistake. The reason we chose this particular hotel was the shuttle service promised. However, all guests were told to get a cab by the front desk. It made for a costly and inconvenient stay for my wedding guests. Most of all it was a huge embarrassment... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello Brooke, We are concerned about your recent experience and would like to learn more. Our guests' experience is our number one priority. Making your special day unforgettable is important to us and we would like to assure that you are accommodated properly. Please message us with further details, or email Frank.Sorrentino@marriott.com. Thank you. Best, Elaine Hotel Management More 

Pune, India
Contributor
18 reviews 18 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 4 days at the spring hill suites during our vacation at Disneyland; nice hotel nothing very high end but good to take care of you while on vacation. Decent breakfast; good shuttle service to Disney and good staff They have a small food court near by again nothing fancy; a lot of restaurants are near by so if... More 

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Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello AshMehra, Thank you for your thoughtful review. We are very pleased to hear that you and your family enjoyed your 4-night stay at our hotel. It's great to hear that you felt taken care of by our staff. We're happy you found the breakfast to be decent and the shuttle to Disney convenient. It's wonderful that you enjoyed the... More 

Janesville
Top Contributor
162 reviews 162 reviews
10 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed many different places in Orlando including Disney itself. The SpringHill Suites Orlando Lake Buena Vista was in our top 3. The resort was up to date & clean. The staff were all very friendly. The room was large & very comfortable. A lot of resorts you can hear a lot of noise in the halls, etc. We did... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Hello Roxane, Thank you for your wonderful review. We are so glad to hear that our staff was friendly, your guest room was spacious and comfortable and that our resort was well-kept. It's great that you didn't feel interrupted by other hotel guests. We are happy to learn that you enjoyed the plentiful complimentary breakfast. Your input regarding the parking... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I stayed for a recent conference that was held in Disney World. We arrived 5 minutes before check in and were told our rooms were not ready. They checked us in and swiped my credit card to hold and told us we were checked in to our groups block of 5 rooms and they'd call us when they were done.... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at SpringHill Suites Orlando Lake Buena Vista in Marriott Village, responded to this review

Thank you for your honest review of your recent experience with us. We are saddened to hear about the issues with your room and these difficulties with resolving this hold on your credit card. We keep high standards for the cleanliness of our guests' rooms and this is not acceptable, so we do apologize for the inconvenience. We have passed... More 

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