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Marriott's Lakeshore Reserve

Certificate of Excellence
3.5 of 5
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11248 Lakeshore Reserve Drive, Orlando, FL 32837
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Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed February 14, 2015
Michael L Toronto, Canada
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339 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Marriott's Lakeshore Reserve
See the most recent reviews
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 14, 2015

I stayed here recently while attending a conference nearby. The room rate was reasonable compared to other hotels in the area. They had a lot of scheduled activities that were included so my partner was able to do some activities while I was attending my conference. The room was a good size and had a kitchenette and outside terrace. The... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Hello Michael! Thank you for the feedback on your recent business stay. It is wonderful to read you had a productive overall visit because of the spacious villa and fast, yet reliable Wi-Fi. We hope to have the pleasure of serving you again on a future getaway to Orlando! More 

Senior Contributor
38 reviews 38 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 12, 2015

We were spending a week in Orlando visiting my parents prior to going on a week long cruise out of Tampa. We checked in on Tuesday and had a 2 bedroom 2 bath unit. Our room was not ready so we headed to the pool until called and due to prior reviews, expected a call closer to 4 pm. The... More 

Was this review helpful? Yes 5
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Hey Ruth! Thank you for the five-star TripAdvisor review of your getaway to Orlando. Wow! It is thrilling to see everyone had a blast during their stay due to the both spacious and perfectly-appointed villa in addition to the attentive and willing-to-assist associates. We thank you for sharing the pictures from your vacation and look forward to welcoming you back... More 

Salt Lake City, UT
Top Contributor
406 reviews 406 reviews
76 hotel reviews
389 helpful votes 389 helpful votes
5 of 5 stars Reviewed February 9, 2015

This is, we were told, one of Marriott's smallest vacation club resorts. There are only 85 units. Most people come to go to the many theme parks or attractions that Orlando offers, so the resort itself is very uncrowded during the day. The pool area is fantastic. They have a large lazy river with an Island in the center. Also... More 

Was this review helpful? Yes 3
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Thank you for the five-star TripAdvisor review! It is wonderful to read you found the resort truly beautiful because of the pool area and the many amenities such as shuffleboard and ping pong. We are sorry to hear you found the studio guest room failed to meet your needs and we suggest booking a larger room next time that may... More 

Chagrin Falls, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 2, 2015

1. We loved the property, loved the staff, especially a desk clerk named Derek, who was very welcoming and knowledgable. 2. We loved the cleanliness of our studio king with pull-out bed. 3. We loved the pool and access to the other properties' pools. … WE DID NOT LOVE … THE 10 AM CHECKOUT TIME … the check-in time is... More 

Was this review helpful? Yes 4
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Thank you for the TripAdvisor review of your recent family getaway! It is wonderful to read you loved your recent visit due to the pool, resort overall and associates like Derek. Your feedback regarding his efforts have been shared with his manager. We are sorry to hear about your feelings on the check-in/check-out policy. Please know your feedback has been... More 

Shelby, nc
Contributor
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 1, 2015

While not the closet resort to the Theme parks-this destination is absolutely wonderful. The grounds are immaculate, the apartments very spacious and well appointed. The is the only MVCi property I have found with a most spacious dining table. In particular the pools are very well appointed with a great waterslide and luxury style lazy river. Of most importance-the water... More 

Was this review helpful? Yes 3
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Thank you for the five-star feedback on your recent getaway! It is fantastic to see you found the resort absolutely wonderful because of the immaculate grounds and the both spacious and well-appointed villa. We look forward to seeing you again soon at Marriott's Lakeshore Reserve! More 

Charlotte
Contributor
20 reviews 20 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 1, 2015

My wife and I enjoy this property tremendously. Our fourth time was like the others, awesome! We obviously like this property and can tweak it quickly. Pool is awesome, the rooms are updated and clean, dining areas are varied between the JW and Ritz, and quiet for the most part. The only negative I have is the pool music is... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Thank you for the five-star review of Marriott's Lakeshore Reserve! It is wonderful to learn you find your stays consistently awesome due to the pool, modern rooms and resort overall. We apologize for any inconvenience experienced from the noise. Your feedback on the both the noise and mattress have been shared the resort leadership and we thank you for your... More 

simsbury ct
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 25, 2015

We stayed for 2 nights mid week in a one BD unit with balcony, although the weather was unusually cold for mid Jan, went into the beautiful pool and enjoyed the resort. Although we were told the property was full, it seemed empty, felt we had it to ourselves. Lovely lobby, grounds and unit. Publix is close by and multiple... More 

Was this review helpful? Yes 5
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Thank you for your review of Marriott's Lakeshore Reserve! We look forward to seeing you again as well! More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 17, 2015

First let me say that this property is very nice, the pool seems excellent and the ground are kept up very well. However, be aware of the early checkout (10am) and the fact that the walls are very thin and it gets noisy. During my stay, I was kept awake by guests on both sides of me, as well as... More 

Was this review helpful? Yes 3
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Thank you for the TripAdvisor review of your recent visit. While we are glad you found the resort beautiful because of the pool area and well maintained grounds, we apologize for any inconvenience and lack of sleep due to noisy neighbors. Your input has been shared with the management of the resort and we thank you for your feedback. We... More 

New York City
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 17, 2015

Literally a 7 minute walk or 3 minute shuttle ride from the JWM/RC complex, this Resort provides exceptional value in an exceptional setting with incredible rooms/suites...if available. This is a Marriott time share property, but no problem getting a reservation as a guest at most times of the year. Staff couldn't have been more welcoming and helpful. Grounds are magnificent.... More 

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Thank you for the five-star TripAdvisor review of your recent business stay! It is wonderful to know you enjoyed your stay as a result of the overall value provided and the hospitable associates. We hope to see you soon! More 

Indianapolis, Indiana
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 17, 2015

Prior to staying, I thought a big draw was the proximity to the Ritz and that fact that the Ritz property can be used by Lakeshore guests. I was SO wrong. The Lakeshore Reserve is a gem all by itself. We stayed in a 3 bedroom unit for a week in February and it was fantastic. The unit was quiet... More 

Was this review helpful? Yes 5
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Thank you for the five-star TripAdvisor review of Marriott's Lakeshore Reserve! It is wonderful to read feedback like yours as you mentioned loving your stay due to the spacious, quiet and clean villa. We are excited to learn you would return in a 'heartbeat' and we will be here to greet you with a warm smile when that day comes! More 

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