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Marriott's Lakeshore Reserve

Certificate of Excellence
3.5 of 5
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11248 Lakeshore Reserve Drive, Orlando, FL 32837
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Pamela S Brighton, Michigan
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335 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Brighton, Michigan
Top Contributor
229 reviews 229 reviews
42 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I are timeshare owners at Lakeshore Reserve. We stayed here for a week beginning April 5, 2015 in a one bedroom unit. This timeshare is next to a J.W. Marriott and a Ritz Carlton. There is about a two mile brick paver walk along all three facilities. The are numerous activities for families (all age groups) at... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Hi Pamela! Thank you for the five-star TripAdvisor feedback on Marriott's Lakeshore Reserve. It is fantastic to read you found your recent stay top-notch as a result of the many activities offered, amenities such as the golf course, spa, lazy river, pool areas and fitness center in addition to the spacious yet well-kept villa. We thank you for your loyalty... More 

Barrington, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel a good amount and have stayed at the neighboring JW several times, so we decided to try the Marriott Vacation Club for our latest family vacation. Two words, LOVED IT. I'm a total resort/hotel snob, but this was fantastic. If you know your way around Orlando (or are handy with a map), this location is perfectly central. Close... More 

Was this review helpful? Yes 6
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

We are pleased to hear that Marriott's Lakeshore Reserve impressed you on your recent trip to Orlando! Thank you for sharing your experience on TripAdvisor and we hope to see you again soon! More 

Princeton, New Jersey
Senior Contributor
29 reviews 29 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed with 2 tweens in a 2 bedroom unit right up the stairs from the pool and it was lovely. The outdoor 'porch' was shrouded in lush greenery and very private. The kitchen & appliances were very clean and convenient. The huge entryway by the door was a great place to store pool things, shoes etc. It was quite... More 

Was this review helpful? Yes 3
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Thank you for your review of Marriott's Lakeshore Reserve! We are pleased your family enjoyed their time during their stay and appreciate your feedback. We hope to see you again on your next vacation in Orlando! More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Its not the BEST hotel but if you need a nice resort for the family and/or going to Disney or Universal its WAY more nice than the Disney resorts. The pool is really nice BUT you have to BUY not rent BUY tubes for the lazy river. (it says I stayed in November 2014 but It was actually 2013)

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Thank you for your review, Christopher! We hope to see you again soon at Marriott's Lakeshore Reserve! More 

Moorestown, New Jersey
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed March 5, 2015

We stayed at Lakeshore Reserve booking through Marriott for cash, not through the timeshare system. First the pros: The unit itself was lovely. A three-bedroom villa. New, landscaping is lovely. Pool was nice. Marketplace was handy. Main hotel was an easy walk from the villa, which was very nice to have for dinner. The entire property is very nice. Now... More 

Was this review helpful? Yes 4
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Hello Sandra. Thank you for the feedback on Marriott's Lakeshore Reserve. It is terrific to see you enjoyed the overall villa and found both the grounds and facilities well-kept. It is disappointing to read your visit failed to meet expectations and we apologize for any inconvenience. We look forward to welcoming you back to any Marriott Vacation Club resort. More 

Top Contributor
121 reviews 121 reviews
26 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 1, 2015

Hey guys thanks for the great stay at your property. Everything was just right. I do want to compliment you on the amenities for the room. Soaps and shampoos were first class. Towels very soft. Kitchen supplies and a full size coffee maker and coffee! Bed was incredibly comfortable. Only recommendations would be is to have check out changed to... More 

Was this review helpful? Yes
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Thank you for visiting Marriott's Lakeshore Reserve! We are pleased you had a great time at the resort and enjoyed all the many amenities available. Your feedback about the check-out time is appreciated and will be communicated to the front desk. We look forward to seeing you again in Orlando! More 

2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 19, 2015

Stayed at the Marriott Lakeshore Reserve for four nights. Room was nice, grounds were great, super pool, easy to get around the complex (JW Marriott and Ritz). I just found it hard to believe that check-out was 10:00 when you are paying $300 plus for a room. I think it must be some kind of cost savings so they can... More 

Was this review helpful? Yes 5
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Thank you for the TripAdvisor review of your business visit. It is exciting to know you enjoyed your overall stay due to the room overall, well-manicured grounds and the pool area. We are sorry to hear the check-out time failed to meet expectations and will share your feedback with the resort leadership team. We hope to have the opportunity to... More 

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 14, 2015

I stayed here recently while attending a conference nearby. The room rate was reasonable compared to other hotels in the area. They had a lot of scheduled activities that were included so my partner was able to do some activities while I was attending my conference. The room was a good size and had a kitchenette and outside terrace. The... More 

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Hello Michael! Thank you for the feedback on your recent business stay. It is wonderful to read you had a productive overall visit because of the spacious villa and fast, yet reliable Wi-Fi. We hope to have the pleasure of serving you again on a future getaway to Orlando! More 

Senior Contributor
38 reviews 38 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 12, 2015

We were spending a week in Orlando visiting my parents prior to going on a week long cruise out of Tampa. We checked in on Tuesday and had a 2 bedroom 2 bath unit. Our room was not ready so we headed to the pool until called and due to prior reviews, expected a call closer to 4 pm. The... More 

Was this review helpful? Yes 4
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Hey Ruth! Thank you for the five-star TripAdvisor review of your getaway to Orlando. Wow! It is thrilling to see everyone had a blast during their stay due to the both spacious and perfectly-appointed villa in addition to the attentive and willing-to-assist associates. We thank you for sharing the pictures from your vacation and look forward to welcoming you back... More 

Salt Lake City, UT
Top Contributor
398 reviews 398 reviews
76 hotel reviews
387 helpful votes 387 helpful votes
5 of 5 stars Reviewed February 9, 2015

This is, we were told, one of Marriott's smallest vacation club resorts. There are only 85 units. Most people come to go to the many theme parks or attractions that Orlando offers, so the resort itself is very uncrowded during the day. The pool area is fantastic. They have a large lazy river with an Island in the center. Also... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Lakeshore Reserve, responded to this review

Thank you for the five-star TripAdvisor review! It is wonderful to read you found the resort truly beautiful because of the pool area and the many amenities such as shuffleboard and ping pong. We are sorry to hear you found the studio guest room failed to meet your needs and we suggest booking a larger room next time that may... More 

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