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All 329 Orlando hotels

Hilton Garden Inn Lake Buena Vista/Orlando

3.0 of 5 Hotel   |   11400 Marbella Palm Court, Orlando, FL 32836 (Lake Buena Vista)
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Ranked #122 of 329 hotels in Orlando
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
danielle1504 Stowmarket, United Kingdom
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331 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Stowmarket, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful hotel, free cookies and coffee during the day is wonderful! The breakfast waiting staff, maintenance staff and shuttle drivers were very friendly but sometimes the front desk staff were bordering on rude. We felt like an inconvenience to them, we were interrupting the conversations between themselves when we had a query or wanted to pay the bill. Breakfast was... More

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Jacqueline P, General Manager at Hilton Garden Inn Lake Buena Vista/Orlando, responded to this review

Dear Danielle - Thank you so much for your important time in sharing your experience while staying at our hotel. Your comments are taken to heart, as we strive daily to insure our guests experience is a great one. Your rating and comments are truly appreciated! We hope to have the pleasure of being of service to you in the... More

Tampa, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Nice Hotel in a good location off the beaten path. Close to Disney, Sea World and the Orange County Convention Center. Fairly New Facility with Clean rooms and very comfortable beds. Pool is rather small. Overall a very nice hotel.

Review collected in partnership with Hilton Garden Inn

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Jacqueline P, General Manager at Hilton Garden Inn Lake Buena Vista/Orlando, responded to this review

Dear Linwood - Thank you,Thank you,Thank you for your gracious 5 star rating! We truly appreciate your comments and your business! We truly hope to have the pleasure of welcoming you back to our hotel soon. You're the reason why we love what we do! Gratefully, Jacqueline More

Lavonia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel! MUCH more economical than staying at a Disney resort. A shuttle-bus takes you to Epcot, and from there you can take the Disney busses to your park. The only problem is that the bus only goes TO the park in the mornings and FROM the park in the evenings, so you can't come back for a mid-afternoon nap... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Olive Branch, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great Property and People! Everything went well, from the welcome, room amenities, wake-up call, bar and restaurant for a great perfectly cooked to order breakfast. I would recommend this property to anyone on business in the Orlando area or for the Family vacation there.

Review collected in partnership with Hilton Garden Inn

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United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The Hilton Garden Inn Orlando has a beautiful lobby, pool, fitness center, restaurant, and business center. The rooms are average and satisfactory. The maintenance on the items in the rooms is not as it should be. They need to hire additional cleaning staff so that rooms are done in a more timely manner.

Review collected in partnership with Hilton Garden Inn

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Atlanta, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

As a Hilton Diamond member, I stay at lots of hotels across the country. It has been many years since I've stayed at a place with such unprofessional and uncaring management . They completely screwed up my reservation and four requests to speak with the manager about a resolution the situation went ignored. Not only that, she lied to Hilton's... More

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Jacqueline P, Manager at Hilton Garden Inn Lake Buena Vista/Orlando, responded to this review

Thank you for your feedback although we are disappointed to hear you were so unhappy and feel so strongly. We are so sorry you feel this way as we try and accommodate all our clients and work with them accordingly. We apologize that we were unable to accommodate your profile requirements. Despite our best efforts to accomodate the requests of... More

Blackwood, New Jersey
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay here much. The hotel was beautiful with great amenties. Our room was very clean and comfortable, housekeeper did mand excellent job on our room for the four nights that we were her. I would defintley refer this hotel to friends and family and will back there soon for another vacation. Very good location close to all... More

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Columbus, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

We chose this hotel for location, price and Hilton reputation. Our stay was fine. The rooms need a refresh - carpet is old, beds are lumpy, internet is slow. Room was clean. Keurig coffee pot and refrigerator were a must have.

Review collected in partnership with Hilton Garden Inn

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Boca Raton FL, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This hotel has beds with firmness dials that do not work. The beds are very uncomfortable and very hard. I was told the beds are being replaced, I would not stay here until they replace them. The shower head in the bathroom is very high and unreachable by some. There is no tub or tub spout so when the water... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
New York City, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was checked in by Tony Sottile, the manager on duty when I arrived. He was very professional and helpful. He checked me in quickly and had us on our way. The breakfast made the stay very valuable and the location was very close to everything we needed to go to.

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Additional Information about Hilton Garden Inn Lake Buena Vista/Orlando

Also Known As:
Hilton Garden Inn Lake Buena Vista/Orlando Hotel Orlando
Hilton Garden Inn Lake Buena Vista/Orlando Hotel
Address: 11400 Marbella Palm Court, Orlando, FL 32836
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#58 Business Hotel in Orlando
#108 Romantic Hotel in Orlando
#116 Family Hotel in Orlando
#122 Spa Hotel in Orlando
#122 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Lake Buena Vista/Orlando 3*
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