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Hyatt Regency Grand Cypress

#17 of 332 Hotels in Orlando
Certificate of Excellence
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1 Grand Cypress Boulevard, Orlando, FL 32836
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1 room 1 guest
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Hyatt Regency Grand Cypress
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3,087 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency Grand Cypress
See the most recent reviews
Alpharetta, GA
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
2 of 5 stars Reviewed January 6, 2013

If it's a quiet hotel room you are seeking with traffic-free access to the Disney parks and Downtown Disney area, look elsewhere! I am amazed that this 1970's-style hotel is rated "4 star" and would never choose it again. Our family of two adults and two children, ages 10 and 12, stayed at this Hyatt for just one night on... More 

Was this review helpful? Yes 6
North Attleboro, Massachusetts, United States
1 review
5 of 5 stars Reviewed January 6, 2013

I spent 2 nights here with my wife and 14yr old daughter Dec 31-Jan2 2013. Excellent experience. Even though the main pool is under construction, the hotel is beautiful and there is plenty to do on the resort grounds - including a nice "backup" pool. The room was upscale, seemed recently updated. Slim balcony to step outside. The lobby space... More 

Was this review helpful? Yes
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for coming to our resort for your new year getaway. Glad you enjoyed the resort and all we have to offer. For the complete resort experience, we would recommend coming up to the front drive and using the services of our staff. Our guests can at least check in and unload their luggage, then self park if they... More 

Balsam Lake, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 4, 2013

My grandson and I stayed Dec. 27th thru Dec. 30th. Customer service was excellent, room was wonderful, had a nice view of the fireworks from the various Disney parks. The food at Cascades was good. The main pool was under construction, but I knew that when I booked my stay. We were also within walking distance from the resort to... More 

Was this review helpful? Yes 1
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for choosing to stay with us for the last days of 2012. Always nice to know that our guests are enjoying the restaurants and facilities and that our staff is always available to assist in any way we can. The pool work should be completed by the end of February 2013 so we hope you come back an... More 

Fort Lauderdale, Florida
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 3, 2013

We stayed here for the night before checking into a Disney property. It was clean, the room was huge, and it was much nicer than the Disney hotel for a third of the price! The staff was friendly, and they offered free champagne for the adults and pool toys for the kids upon checkin. The bell service was quick and... More 

Was this review helpful? Yes 2
Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 3, 2013

Traveled with a youth soccer team for Disney Tournament. No laundry facilities. Fitness club closed for renovation; offered small room with tired cardio equipment and no weights, only learned after leaving they were offering free transport and entrance to a sister hotel. No coffee offered in the lobby, but you could pay $3.50 for a cup. Pool closed (seems odd... More 

Was this review helpful? Yes 1
HotelManagerHRGC, General Manager at Hyatt Regency Grand Cypress, responded to this review

Dear Mr. P, I am sorry that you experienced difficulties during your stay at our resort. As you know from your numerous daily interactions and emails with top management in the hotel, refurbishment and renovation projects had been in progress for several months and not just during the holidays. Our pool, coin laundry and new fitness center projects will be... More 

New York City, New York
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 245 helpful votes
3 of 5 stars Reviewed January 2, 2013

Had a 3-night stay at the Hyatt Grand Cypress over New Year’s weekend. Below is a summary of various aspects of my experience: Pre-arrival: I have a habit of emailing the front office manager prior to arrival to highlight my reservation and ensure that special requests are known (e.g-preference for high floor in a quiet location). As Hyatt Platinum members... More 

Was this review helpful? Yes 4
Mass
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed January 2, 2013

I recently spent a few nights in this hotel on a business trip to Orlando. When we found out we would be staying here and were truelly blown away by the photos of the hotel and pool areas. I must say in real life the hotel didn't live up to the photos. First off the majority of the pools were... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed December 30, 2012 via mobile

Location is nice, hotel clean but they try to get as much money out of the guest as possible. Mandatory fee of 22.00 for amenities not included in the price per night, Valet fee of 25.00 or self park of 12.00 but parking is a mile a away. In room service has a fee of 3.50 plus another of 22%... More 

Was this review helpful? Yes 12
Franklin, Tennessee
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed December 30, 2012 via mobile

This Hyatt was a nice clean hotel. Plenty of activities onsite such as a climbing wall, putt putt, paddle boats and kayaking on lake, pools, sport courts. Each staff member we encountered was friendly and helpful. It was beautifully decorated for Christmas. Self parking, which you pay for is too far away, I recommend the valet, which costs more. They... More 

Was this review helpful? Yes 3
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for staying with us and taking the time to review our resort. I am glad to read that each of our staff was friendly and helpful. Our resort offers plenty of things to do for the entire family and glad that you were able to enjoy so many of them. Our self parking lot is adjacent to our... More 

Edwardsville, Illinois, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed December 30, 2012

I am an employee of an Hyatt in St. Louis, MO, and I must say that the Grand Cypress hotel is AWESOME!! From the time I checked in at 11:30 pm with Amanda down to the PBX operators and Housekeepers, the staff made me feel so welcomed and like I was a apart of their team. I traveled on a... More 

Was this review helpful? Yes
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

So nice to read that you and your family had an awesome time here at the Hyatt. It's always great to hear stories of fellow associates visiting our property and enjoying all that we have to offer and receiving the same exceptional service we provide all of our guests. Thank you for taking the time to write a review and... More 

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