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All 326 Orlando hotels

Hyatt Regency Grand Cypress

4.0 of 5 Resort   |   1 Grand Cypress Boulevard, Orlando, FL 32836
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Ranked #55 of 326 Hotels in Orlando
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
53juliek Manhattan, IL
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2,390 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manhattan, IL
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I joined my husband during his business trip at the Hyatt. After check-in, we went to the lobby bar, bought three drinks and had a bar bill of $60. $24 a day for valet parking. $17 for self parking. Drinks at the pool are pricey too. So, we didn't eat at the hotel, unless meals were covered by the convention... More

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Woodbury, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We went there on business and it was more than what we expected. The staff was so friendly and kind. The views and the amenities on property are just so much more than what we could imagine. Only a mile away from Disney. Wish we had more time to explore more of the grounds. The pool was so beautiful and... More

Was this review helpful? Yes 1
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

What a great experience when you feel that you got way more than you expected and encountered a caring staff that made sure you were well taken care of. We appreciate your five point rating and look forward to your next visit. Please recommend us to your family and friends. Steven M Ballot Guest Relations Hyatt Regency Grand Cypress Steven.Ballot@Hyatt.com More

Coral Springs, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was the second time we -- and third time my wife -- stayed at the Hyatt Regency Grand Cypress, and we'd go back in a heartbeat. It's a really nice property for kids, and we have two daughters, 10 and 6. The last time we stayed, we went to the Disney parks and didn't have time to enjoy the... More

Was this review helpful? Yes 1
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

It is certainly nice to be recognized as a great place for families. As a resort property, we cater to families as well as couples and business travelers. We have something for everybody and it is up to our guests to explore and seek out all of the available amenities. We have a list of all activities that can be... More

Scotland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We as a group of 5 adults all agree it was simply the best.all the staff from porters,housekeeping ,activities staff to reception and bar staff couldn't have been any more helpful.The grounds and the pools are amazing ,the water sports are good.fun.I cannot thank the Jamaican porter enough who helped unlock our car when the keys were left inside .Thanks... More

Was this review helpful? Yes 1
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for choosing to stay with us. It is nice to be recognized and I will be sure to let both Lauren and Anthony know that their hospitality did not go unnoticed. We appreciate all of your comments and look forward to your return in the future. Steven M Ballot Guest Relations Hyatt Regency Grand Cypress Steven.Ballot@Hyatt.com More

St. Petersburg, Florida
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

An older hotel, grand, beautifully maintained. The age of the property provides lush mature foliage and scenic pathways to walk outside between the hotel and pool. The rooms are somewhat spartan by some standards but very clean and modern. The resort fee gives open access to bikes, kayaks, and there's even a chip and putt that's very nice. The pool... More

Was this review helpful? Yes 2
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

We are thankful you chose to stay with us and offer a five point rating. Our lush scenic grounds are well maintained and a pleasure to look at. We appreciate all your comments and glad to read that you will be back. Please recommend us to your family and friends. Steven M Ballot Guest Relations Hyatt Regency Grand Cypress Steven.Ballot@Hyatt.com More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

My fiance and I decided to choose this hotel for our 27th birthdays. The hotel's decor was great, this is why I wanted to love the hotel so much. We did make the best of our stay here but I will dive right into our quarrels with the hotel and management. 1. We booked through southwest.com vacations. When we arrived... More

Was this review helpful? Yes 7
Melbourne, Florida
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We all know the type of service one receives from a quality hotel but all to often the service is just impersonal. Not at this hotel. I checked in with my family to celebrate a special occasion. Not my anniversery or a promotion but my 5 year old grandson, Cooper's , birthday. From the moment we arrived, MOLLEY at the... More

Was this review helpful? Yes 1
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for telling the Trip Advisor community of the way you were made to feel special thanks to our front office manager, Molly and her staff. We are glad Cooper felt special and hope he will remember it for a long time. We appreciate your five point rating and look forward you your return in the near future. Steven... More

Bradenton
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a bad stay last time . But my husband and I decided to give it another try upon its amenity . And Mr. Larry McCloskley help us and assured us that they will make sure my room would be up to standard . As for that . It was very nice . They had bed to accommodate my... More

Was this review helpful? Yes 1
Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I surprised my daughter in August by taking her to Disney World. I wanted to stay at this hotel for the whole four nights, but because of the set times the shuttle buses this hotel provided was the deal breaker. I did decide to stay my last day/night in Orlando because of the spectacular resort and pool. Once you enter... More

Was this review helpful? Yes 1
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

We are thankful you offer a five point rating and enjoyed your stay with us. Your unfortunate experience when you checked in was a glitch in the system that turned a dirty room clean by mistake. It is nice to read that the manager rectified the situation quickly and made your visit quite pleasant. We hope you will choose to... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

The staff is terrible, especially in the pool area, Vonda. Unprofessional and not informative at all. Complained to hotel management and they didn't care to hear the complaint. Will never stay and will make sure to spread the word. My friend even stepped on broken glass in the bathroom....TERRIBLE!!!!!

Was this review helpful? Yes 1
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Additional Information about Hyatt Regency Grand Cypress

Address: 1 Grand Cypress Boulevard, Orlando, FL 32836
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Grand Cypress 4*
Number of rooms: 815
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Also Known As:
Hyatt Regency Grand Cypress Hotel Orlando
Hyatt Orlando
Hyatt Grand Cypress
Grand Hyatt Orlando
Hyatt Regency Orlando
Hyatt Regency Hotel Orlando
Hyatt Hotel Orlando

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