I'm a federal employee and therefore can only book rooms at an approved rate for a given city. I called in to book a room at this hotel in order to convene with colleagues staying nearby. They told me they did not offer the government rate, but did have a room that was a few dollars more than the govt... more

This hotel is in a row of hotels as you enter the Disney property. Hotel was huge. Rooms were spacious. Staff were semi friendly. This hotel is driving minutes from all the parks. more

The hotel is very clean, inviting,safe, and within walking distance to downtown disney. We stayed at the royal plaza during our honeymoon 12 years ago and believe the high level of service we received then still remains today. This Hotel also offers bus transportation to all of the Disney theme parks. The breakfast buffet at the Giraffe Cafe is excellent,... more

The rooms definitely need to be updated. We stayed in the tower, room 905. The room size was excellent, but the carpet was either stained or dirty, and the shower needs new tile work as well as a good bleaching. The shower head was horrible, and the shower stall was an odd shape with very little usable space. The bathroom... more

Nice hotel-a bit dated but worth the money because we made the reservation on Expedia. Housekeeping was not great and I had to ask them to clean the bathroom floor (which they came to clean, but still wasn't clean). Safe wasn't working, but they came to fix right away. Still wasn't working but they came again right away to fix!... more

Stayed at this hotel in july . Got a tower room with exellent view of Downtown Disney . Got a rate of £31 per night on moneysupermarket. the pool was never busy so you could have a quiet day away from the parks . the hotel is central for disney or universal I found it easier to drive everywhere rather... more

Hotel is in need of a real facelift. Bathrooms are not functional. Toilet in tight corner, no toilet paper holder. The bathroom has a jacuzzi tub that you have to step into to shower. They dressed up the tub with a curtain that you would see on a window. Terrible hotel for a business or personal travel. There is a... more

I stayed here at the beginning of October with my mom on our trip to Disney World. It's very close to Downtown Disney Marketplace but not walkable (unless you are are good walker). The room was nice. It included two double beds, a pull out couch, and table with chairs. The room was clean and well maintained. The outdoor pool... more

got an excellent rate for two nights , but would not pay the regular rate. the rooms were not as nice as on the web page. the room was not thoroughly cleaned. there was mildew on the shower curtains and on the bathroom tiles. both of my kids had sinus infections when we left the hotel. we had an occupancy... more