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The Enclave Hotel & Suites

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6165 Carrier Drive, Orlando, FL 32819
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15% off room rate
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The Enclave Hotel & Suites
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3,152 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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dublin, Ireland
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here 23rd June for 2 weeks 2ad & 2ch. We were allocated block 3 floor 3 deluxe studio. The room had a double bed which was all lopsided and very noisy and a sofa bed for the kids, the kitchen was handy mostly for the fridge. You have to put out a notice for the cleaners to clean... More 

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thank you very much for your review! We are glad to hear you had a lovely stay with us. We thank you for sharing your experience and letting us know how we can better serve you. We hope you choose to stay with us again and give us a chance to impress you with our outstanding hospitality. More 

1 of 5 stars Reviewed 3 days ago NEW

This was by far the very worse experience I have had. I agree with most of the review the elevator smelled aweful and so did the hallways. 5 minutes after checking in we asked for an upgrade and was told we could upgrade Sunday. Well Sunday we went down to the front desk they quickly denied having rooms and stated... More 

Was this review helpful? Yes 1
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thanks for sharing your experience with us. We apologize that we weren’t able to meet your expectation during your visit with us. We appreciate your feedback, so we can contact our management team and work on improving these right away. Thanks, again. More 

Travelers are raving about these Orlando hotels

Level Contributor
4 reviews
3 of 5 stars Reviewed 3 days ago NEW

We arrived and thought oh no however the staff were fantastic and couldn't do enough for us. The room was OK and had everything we needed however it is in dire need of a re vamp. The mattresses were awful but we were so tired it didn't make much difference. We were 2 mins from shops restaurants and entertainment along... More 

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thank you very much for your review! We are happy to hear you enjoyed our location and that our amazing staff was able to wow you! We appreciate all of your feedback in how we need to improve, and we look forward to seeing you again in the future! More 

Allentown, New Jersey
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

The PROS: Very nice staff, great location, excellent pools and a decent price. The CONS: Room furnishings look right out of the 90's (inc. old tube TV), Bare minimum "free" breakfast would make Scrooge proud, cleanliness and quality are just so-so (some stains on several towels, pillow case, and carpet).

Review collected in partnership with this hotel

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thank you for your review. We are glad you found our staff very nice, enjoyed our great location and excellent pools! We thank you for sharing your feedback on how we can improve, and we sincerely hope to be able to host you again and show you better hospitality next time! More 

2 reviews
1 of 5 stars Reviewed 3 days ago NEW

Room not good standard screw sticking out door in bathroom. Door rotting at bottom of bathroom prob due to water on floor after people showered , toilet so low. Lifts smelly, only good thing staff at breakfast should not have listened to some body who been there before and said was ok .would not visit again not usual standard of... More 

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thanks for your review. We strive to provide our guests with excellent service, so we are sorry to hear that we weren’t able to meet your expectations during your visit to our hotel. We appreciate the feedback and will relay your comment to our management team for immediate consideration. We hope to be able to see you again and show... More 

County Clare, Ireland
Level Contributor
12 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Cheap hotel on I/drive which is a great location near the theme parks,hotel is very basic like a lot of accomadation it could do with a good revamp soon. Plenty to do and see nearby and nice safe pool on site

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thank you very much for your review! We are happy to hear you enjoyed our location and found plenty to do while staying with us! We look forward to seeing you again in the future! More 

Lynn
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I had stayd at this hotel b4 many times naver had a bad experience like this one Room smell so bad of mold that for the last 2 nights i had to sleep at my family rooms sofa bed in their room. I always send people to this hotel becouse i work in the treval industry but after this bad... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thank you for your review. We are very sorry to hear that we disappointed you during your most recent visit. We will relay your comments to our management team for immediate correction as this is not the standard in our hotel. We truly hope you would give us another chance to win you trust back next time you are in... More 

Brookhaven, Pennsylvania
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

great hotel great location great pools (inside and outside) Property is really nice. The landscape is beautiful. Shuttle takes you to the park and picks you up. Great buffet breakfast every morning.!!!!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thank you for your review! We are happy to hear that you have enjoyed your stay with us! We hope to host you again on you next visit to Orlando! More 

common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great holiday, tiring but so worthwhile. The first room we had wasnt nice but with thanks to Thomas on reception this was rectified the next morning. Then at breakfast there was Burnett, Enrique and Jackie - they really made us feel special.

Was this review helpful? Yes 1
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thank you so much for your review! We are happy you had a great visit with us! We look forward to hosting you again! More 

South Shields, United Kingdom
3 of 5 stars Reviewed 5 days ago NEW

Some of the rooms are awfully small and unclean however we got moved to a better bigger room and was cleaned every day! Was the best holiday we ever had! For them giving us a small room compare to what we needed we did get hot breakfast every day for the full 2 weeks as an apology. Most staff are... More 

Was this review helpful? Yes
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thanks for your review! We are glad to hear that our staff wen above and beyond to please you by upgrading you to a bigger suite and giving you complimentary hot breakfast for 2 weeks. We hope to see you again in the near future. More 

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