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The Enclave Hotel & Suites

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6165 Carrier Drive, Orlando, FL 32819
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The Enclave Hotel & Suites
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The Enclave Hotel & Suites
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2,906 reviews from our community

Traveler rating
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1,624
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Canterbury, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

We stayed at the Enclave for two weeks and had a great time, the staff were great especially the Virgin breakfast team Enrique and Maria who looked after us every morning. The breakfast variety excellent, Fruit, cereal, waffles, bacon, egg and freshly made omelettes and great coffee. On arrival we found the bunk bed safety rail loose, within 5 minutes... More 

Was this review helpful? Yes 2
Widnes, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed yesterday NEW

Nothing like the brochure pictures. 0n arrival shown to our suite which was dated and dirty and we asked for another room which we were given the next day.This was slightly better and you could tell they had just sprayed with air freshner.The bed settee had a thin dirty mattress on so could feel every spring,They gave us another mattress... More 

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Gothenburg, Sweden
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Im swedish so my english might be a litte bit funny. We stayed at the enclave in july 2014 for 16 days. We got at one bedroom suite with a huge balcony, with amazing view. This time we hope to get the same room again, have emailed the reception about that and the responded really quick. We are going back... More 

Was this review helpful? Yes
Braintree, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Booked in for six days at the suites NOT hotel, it was exactly what we expected for the price, if you want luxury, do not stay here but if you just want somewhere clean, basic and fairly quiet, then this will suit you. The room and bathroom are in need of an update and looked tired but generally the room... More 

Was this review helpful? Yes 1
cambridge
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here February 2015 travelled with virgin we stayed in block one in a 2 bed apartment which was nice and clean and adequately furnished ,ur grandsons like the pools the indoor one is open 24/7 . the apartments are not too far from I drive where you can get the itrolley bus .we walked to universal studios from... More 

Was this review helpful? Yes 1
Greater London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Got to say rooms very large (2 bed apartment) rooms cleaned and bath towels changed everyday if so required Exellent location staff very helpfull and friendly breakfast is what we expected for grab and go would defiantly go back

Was this review helpful? Yes 2
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thank you so much for your review! We are excited to hear that you enjoyed our location and that you will definitely return to visit us in the future! We look forward to hosting you again soon! More 

A TripAdvisor Member
1 of 5 stars Reviewed 6 days ago NEW

Arrived about 7 o'clock in the evening and within less than an hour we had walked out. The horrendous state of the place was unbelievable, dirty and smelly. The lifts smelled of urine and the apartment smelled as if it hadn't been occupied for months. There was paint peeling off the walls in the bathroom and hallway. Rusty sprinklers on... More 

Review collected in partnership with Virgin Holidays

Was this review helpful? Yes 2
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

We are very sorry to hear that you found your experience with us disappointing. We strive to provide our guests with excellent service, so we are sorry to hear that we weren’t able to meet your expectations during your visit to our hotel. We appreciate the feedback and will relay your comment to our management team for immediate consideration. More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The Enclave hotel and suites was in an excellent location on international drive, with free transport to universal, they provided transport to Disney but we found it more convenient and slightly cheaper to get a Mears cab. The hotel itself is ideal, we had a 2 bedroomed room each with an ensuite with a kitchenette, and easily accommodated 5 of... More 

Was this review helpful? Yes 3
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

We are so glad you enjoyed our spacious suites, convenient location and friendly staff! The breakfast is usually a huge hit in our hotel with Enrique's famous omelets and warm waffles, so we are happy you liked it! We hope to see you again on your next visit to Orlando! More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed at the hotel for my husbands 40th and our wedding anniversary. Rooms were quite dated but very comfortable. We decided to stay for the poolside BBQ on the Saturday and must say are very glad we did. Enrique cooked us delicious lunch seasoned with a wonderful sense of humour.... We were treated to fabulous cocktails made by the beautiful... More 

Was this review helpful? Yes 1
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

We are so glad that our staff wowed you! We will make sure to tell Enrique and Jacky that they were able to entertain and make your stay with us even more pleasant! Thank you for taking the time to write this review, and we look forward to welcoming you again soon! More 

Amsterdam, The Netherlands
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed here for two weeks over Easter 2015 having booked a last minute holiday with Thomson. We had a studio apartment in Block 3 which was adequate for the last minute price but we would have been very disappointed if we had paid the full brochure price. The hotel is in a great location on International Drive, close to... More 

Was this review helpful? Yes 1
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thank you so much for your review! We are glad you enjoyed our location, and we appreciate your feedback. We will relay your comments to our management team for improvement, and we hope to host you again on your next vacation! More 

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