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Waldorf Astoria Orlando

#20 of 327 Hotels in Orlando
Certificate of Excellence
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14200 Bonnet Creek Resort Lane, Orlando, FL 32821
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RATES FROM $209*!
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Waldorf Astoria Orlando
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Waldorf Astoria Orlando
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2,464 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ormskirk, United Kingdom
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed today NEW

As per the title, this is a beautiful hotel right on the outskirts of Disney. The facilities, rooms (in our case a suite on 14th, strongly recommend 1401, it has amazing views) and service are all what you would expect of a 5*. We enjoyed our stay (2 adults, 2 children) but mainly for what we did outside of the... More 

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Boston, MA
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This was our first trip to the Waldorf Orlando and everything exceeded our expectations. Check in was very quick and friendly. The suite was fantastic and had enough space for our my wife and I and our two teen age sons (14/16). The decor was very nice and in line with other fine hotels we have stayed in. The pools... More 

Was this review helpful? Yes 1
Pearl River, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Completely thrilled with our stay at the Waldorf Astoria Orlando. The hotel and staff were wonderful in every way. I read countless reviews of various hotels for a quick trip to the Disney parks with my Mom and nephew. This was the clear winner. We had a standard room with two queen beds. Rooms are beautiful; the bathroom in particular... More 

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Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear cwri2311, Wow! Thank you for your incredible five star review of our resort. We are pleased to hear that you were able to take advantage of all of our facilities and that the service provided exceeded your expectations. Thank you for your recommendation, we will look forward to your returning back to our property in the nearby future. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

So the Hotel looks good...nice and clean...Upon arriving we were greeted very nicely by the people at the front desk who checked us in and explained what we needed to know (except the $30 a night Resort Fee)...Upon arriving to the room, we arrived to a nicely appointed guestroom with a King size bed...the following day we had breakfast at... More 

Was this review helpful? Yes 2
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Benjb53, Thank you for taking the time to review your experience at our hotel. One of the cornerstones of the Waldorf Astoria experience brand-wide is unparalleled service and I assure you that the service opportunities you have mentioned at our pool will be addressed accordingly. We appreciate you alerting us to these issues and hope that you will consider... More 

Top Contributor
108 reviews 108 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was staying at the Hilton next door and decided I wanted a spa service. I popped over to the Waldorf Astoria Spa, as they are sister properties, and thought for sure it would be a world class experience. I was scheduled for a 50 minute massage. The facility was nice and the service of the staff warm. I have... More 

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Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear LivingAbroadFirenze, Thank you for sharing your honest review of your most recent experience of our spa facilities. We are disappointed to hear that we failed to meet your expectations and will ensure that the feedback you have provided is shared with our Spa Management team. If there is any additional feedback that you would like to share regarding your... More 

Lidingö, Stockholms Län, Sweden
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Waldorf is a great place to stay if you are visiting Disney and Orlando. The hotel has a fantastic view over the golf course and Disney, and the fireworks in the evening at Disney. We stayed in a room with view of Disney at the 12th floor. The rooms are big, clean and nice. The gym looked well equipped. Now... More 

Was this review helpful? Yes 1
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Mats G, As a senior contributor on TripAdvisor, we are honored to have received a 5 star review regarding your most recent stay. Thank you for your kind words- we are extremely pleased to hear that you were able to enjoy all of our facilities and our connecting facility the Hilton Bonnet Creek. We will look forward to hosting... More 

Orlando, Florida, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Nothing to complain about here. The best of rooms, beds and balcony with great views. The one thing missing by the pool is a Frappuchino - cold iced coffe 😄. You can visit the pool at their sister hotel next door. Plenty to choose from. Really nice breakfast buffé.

Was this review helpful? Yes
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear 36Lena, Thank you for the 5 star review! We are pleased to hear that you greatly enjoyed the hotel facilities and the beautiful views that it has to offer. We'd also like to thank you for your feedback in regards to the drinks offered by the pool and will ensure this is shared with the appropriate management team. We... More 

Oslo, Norway
1 review
5 of 5 stars Reviewed 4 days ago NEW

If you feel you are worth the best, well this is where you stay. This hotel gives you a stay you never will forget. Enjoy great service in a beautiful environment. With location in Downtown Disney you are in the heart of all the best Orlando has to offer.

Review collected in partnership with Waldorf Astoria

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Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Vidar H, Thank you for such a glowing review of our resort! We are pleased to hear that you enjoyed our True Waldorf Service and hope to have the pleasure of serving you again in the nearby future. More 

Clearwater, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After my daughter's beautiful wedding, the newlyweds were flying to Ft. Lauderdale for a cruise. Due to weather, their plane was cancelled and they missed the boat. Plan 2 was for them to fly to Tampa, where I live, and spend their honeymoon at Clearwater. After being in the air for over six hours (from NY should have been less... More 

Was this review helpful? Yes 3
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Maryann O, We are touched and honored to have been able to be a part of such a momentous occasion. We are ecstatic to hear that our staff was able to make a difficult situation an incredible experience and hope to have the pleasure of serving your family again in the future. Congratulations once again to the Newlyweds! More 

Luton, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

BEWARNED.......................................................... I ATTEMPTED (BEING THE WORD) to book the Waldorf Suite with the VIP IN-ROOM DINING EXPERIENCE for a Wedding Day (probably the most important day of your life). I booked a suite on the 11th February 2015 nearly $600 for the night and advised them that i wanted the VIP IN-ROOM DINING EXPERIENCE. After i had paid i was... More 

Was this review helpful? Yes
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear jay b, Thank you for taking the time to communicate with me through email this week so that we were able to address your concerns. I am pleased that we were able to arrange accommodations for your first night of travel at another Hilton property to make up for the initial communication errors. If there is anything I can... More 

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