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Waldorf Astoria Orlando

#21 of 327 Hotels in Orlando
Certificate of Excellence
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14200 Bonnet Creek Resort Lane, Orlando, FL 32821
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Waldorf Astoria Orlando
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Waldorf Astoria Orlando
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2,445 reviews from our community

Traveler rating
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    439
    183
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    42
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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ok
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very nice and clean room. Beautiful outdoor pool area. The bed was very comfortable. The food was good and the staff was friendly and helpful. I would definitely stay here again. Loved our time in Orlando and at the Waldorf.

Was this review helpful? Yes
Karima L, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear traveleyesok, Thank you for the FIVE stars! We are so happy to hear how much you enjoyed your visit, and we hope you will return again sometime in the near future! More 

Philadelphia, Pennsylvania
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a very nice upscale hotel that performs well for the business traveler in all expected categories given the brand and price point. Property and rooms are nicely styled. Very comfortable beds made up with crisp linens. Very large bathroom with separate tub and shower and nice bath amenities. Good in-room climate control system. Did not use in-room fridge... More 

Was this review helpful? Yes
Karima L, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear MGJA625 As a Senior Contributor on TripAdvisor, we greatly value your opinion, and appreciate the time you took to write such a thorough and detailed review of your stay! We are pleased to hear that your business trip was enjoyable, and we do hope that you'll return for some rest & respite on a leisure visit sometime soon! More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

A lovely hotel which is relaxing and luxurious. We were very happy with the room, the amenities and the service. The Waldorf Astoria is linked to the Hilton hotel next door via a large corridor which is around a 5 minute walk, so you have access to additional restaurants and pools. We were in Orland to visit Disney World and... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
Karima L, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Nadia M, Thank you for the wonderful five-star review! We are so pleased to hear how much you enjoyed your stay, and we hope you will return soon! More 

Greenville, SC
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A little bit of luxury amidst the madness of Orlando. We've stayed here twice. Both have been great experiences. As you would expect from a Waldorf property. Impeccable room and service. Suite was comfortable for our family of 5. A nice place to unwind after a day in the parks!

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Karima L, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear 5tigerZs, Thank you for the exemplary five-star review! It was a pleasure to host you this second time, and we hope Stay #3 will be sometime soon! More 

Brusly, Louisiana
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed one night before our Walt Disney World vacation and I fell in love. The hotel is beautiful, the staff are amazing, and the beds are like a piece of heaven. We're seriously debating about staying "off property" on our next Disney trip and going back to the Waldorf. Our kids loved the hotel and how 'cool' it was... More 

Was this review helpful? Yes 2
Karima L, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear AshleyRWalker, Thank you for the incredible five-star review! We are delighted how much you and your family enjoyed your time with us -- short but sweet! We hope to see you again soon! More 

Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for 3 nights for a company event. The staff we encountered were extremely friendly and helpful. We did not have the opportunity to use the pool or the lazy river but from what we saw, everyone seemed to be enjoying very much. We did use their shuttle service to Downtown Disney and they were on time going and... More 

Was this review helpful? Yes 1
Karima L, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Maria R, Thank you for the delightful five-star review! We are thrilled how much you enjoyed your business trip, and hope to see you on a leisure vacation sometime soon! More 

Orlando, Florida
Contributor
17 reviews 17 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have stay at this hotel 30+ times over the past 5 years. I kept coming back to this location because of the great facilities and the impeccable service. Well, it still has great facilities but the service has taken a dramatic nosedive over the past year. The weekend we were there, the pool area was absolutely packed. Despite this,... More 

Was this review helpful? Yes 3
Karima L, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear buzzgator, Thank you for your thorough and honest review of your stay with us. As such a loyal return guest, we sincerely value you taking the time to provide us such candid feedback. We apologize about the business levels during this most recent stay, and agree that it was busier than usual between Easter, Passover, and Spring Break. We... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here for 1 night before we were to set sail on a cruise. I found a great deal on Priceline and immediately booked our room. We were very impressed by the valet and front desk service...excellent. The lobby was absolutely beautiful. We weren't to thrilled with the room. For a 5 star hotel, the room... More 

Was this review helpful? Yes 1
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear TreVina C, Thank you for sharing your most recent experience at our resort on TripAdvisor. I am pleased to hear that you enjoyed the overall facilities of our resort and the interactions you had with our team members. I am however disappointed to hear that you were not pleased with the room that was allocated to you and can... More 

Richmond, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

This hotel has a large recurring passover program (6 years running) The hotel is markedly undersized to accommodate this group and additional guests. There were no chairs at the pool or in many of the lounges during the daytime hours. The staff ,especially at the pool, were overwhelmed and had very little to accommodate the guests. At this price point,... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Matthew B, Thank you for taking the time to share your feedback regarding your most recent experience at our resort. I would like to express my sincerest apologies for the level of service experienced as this is most certainly not what we are well known for. I hope that you will consider our resort again in the future, so... More 

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in a very nice suite with a balcony facing the pool/ Epcot area. The grounds are beautiful, the room was very nicely appointed and we very much enjoyed our one night stay. The staff was great, from valet- check in to the pool. Sure- it's close to Disney so there are some kids running around the pool, however... More 

Was this review helpful? Yes
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear arswift04, Thank you for sharing the details of your most recent stay! We are so pleased to hear that you enjoyed the facilities, our staff, and found it quite relaxing. We hope that you will consider our resort again in the future should your travels bring you to the Orlando area. More 

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