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All 329 Orlando hotels

Waldorf Astoria Orlando

5.0 of 5 Hotel   |   14200 Bonnet Creek Resort Lane, Orlando, FL 32821
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89%
Ranked #9 of 329 hotels in Orlando
Certificate of Excellence 2013
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1,754 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have just left the Waldorf after an 11 day stay. When you stay at (pay for) a hotel like the Waldorf you expect excellent service. We weren't disappointed. The service we received across all 11 days, from checkin to departure, was excellent. But there is service ... and there is service. You see my wife and I were travelling... More

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We booked this trip for an impromptu trip to Disney. We wanted to stay at the Floridian, but because of school vacation they were all sold out. The hotel is HUGE...right next to a Hilton, with whom they share a shuttle system with. When I looked into this hotel, I was told on the phone that it is very close... More

Was this review helpful? Yes 4
Karima A, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Eliza K, We appreciate your candid feedback, and it was certainly a privilege to be able to serve you and your family for your Disney vacation. We regret that our service levels did not meet our expectations or yours, and we are working with our staff to provide the unparalleled amenities and accommodations you deserve. If we can be... More

Chicago, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

If you love good service and the kind you would expect from a luxury hotel...stay here. Although dining is limited, and if you want pool side dinner, they close unexpectedly some days, so it is hard to anticipate casual dinners. The staff is great, the concierge and doormen are attentive, and the valet is top notch. However, go poolside, and... More

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
orlando, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our stay at the Waldorf in Orlando Florida was well worth the trip. It provided a luxurious experience for the whole family and it is contained all in one area; Spa for the ladies to Golf for men and a great swimming pool for the kids. Furthermore, it catered to the taste buds of everyone. Bull and Bear was excellent... More

Review collected in partnership with Waldorf Astoria

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England, UK
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

We checked in around 11am, left our suitcases and explained that we would return around 10pm after visiting the theme parks for the day. On our return, after a long, fun but tiring day, we promptly received 2 room keys and proceeded to the deluxe suite for our family of 2 parents, 2 older children and 2 young children. Unfortunately,... More

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Bradenton
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at this hotel several times, always for business. Each time I swear that I will return with the family. It is luxurious, comfortable, quiet. All of the hotel staff are friendly and knowledgeable. Lovely bathroom and amenities. Super comfortable beds. The hotel is tucked away in a well-landscaped and quiet cove, safe from the business of theme... More

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Madison, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Wonderful hotel! Staff is courteous and ready to help with any need. Front desk stayed calm and helpful even when it got really busy and everyone was stressed. Location is great as it is close to the parks. Used their shuttle to go to Disney and they were right on time both ways. Great to not have to deal with... More

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
Karima A, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear James T, Thank you for your glowing review of your most recent stay with us! We are so thrilled to read that you enjoyed your time with us and were able to enjoy so many of our amenities. We look forward to seeing you soon, should your travels bring you back to the Orlando area! More

Reston, Virginia
Top Contributor
83 reviews 83 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The base rate of the hotel does not include the resort fee. So for an extra add-on per person you get one glass of wine which is the worst wine you can drink. You get Internet in your room and access to the gym. You can also pay separately to visit the gym and have access to the lounge facilities.... More

Was this review helpful? Yes 2
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this review

Dear Pillowandfork, Being a Top Contributor for Tripadvisor your comments are strongly appreciated. We continue to find new ways to add value to our guests stay. More

Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Waldorf Astoria is one of the best hotels I have stayed in! Firstly, the service was impeccable, the hotel staff was so attentive, even if it was not their job to do so they would still offer to help. The concierge was very helpful in notifying me about a big food festival happening at the local outlets and suggested... More

Was this review helpful? Yes 1
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this review

Dear Evgenia A., Wow, what an amazing and kind review of our City and Waldorf Astoria Orlando. A big thank you from each and every team member at our resort for mentioning some great key points for our guests to take full advantage of. Also we all love your photos Evgenia A! More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff were extremely friendly and helpful. The hotel and grounds were beautiful. The Bull and Bear was awesome and very romantic. The gym was large and well kept. Have drinks by the pool for a relaxing way to end the day. Very close to all Disney parks.

Was this review helpful? Yes 1
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this review

Dear Michael T., Our team is ecstatic you enjoyed your stay with us and we look forward to serving you in the near future! More

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Additional Information about Waldorf Astoria Orlando

Also Known As:
Waldorf Astoria Orlando Hotel Orlando
Waldorf Astoria Orlando Hotel
Address: 14200 Bonnet Creek Resort Lane, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Orlando
#3 Romantic Hotel in Orlando
#5 Business Hotel in Orlando
#9 Spa Hotel in Orlando
#9 Top resorts Hotel in Orlando
#14 Family Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Waldorf Astoria Orlando 5*
Official Description (provided by the hotel):
Surrounded by the Walt Disney World(R) Resort, Waldorf Astoria Orlando, a Walt Disney World Good Neighbor(R) Hotel, welcomes your family with a wealth of refined and refreshing amenities minutes from Orlando's greatest attractions. Enjoy complimentary transportation to all Disney(R) Theme Parks & the Downtown Disney(R) Area, a luxurious zero-entry pool with private cabanas, a championship 18-hole golf course, a fitness center, and the award-winning Waldorf Astoria Spa(R) ... more   less 
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