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Waldorf Astoria Orlando

#21 of 329 Hotels in Orlando
Certificate of Excellence
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14200 Bonnet Creek Resort Lane, Orlando, FL 32821
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Waldorf Astoria Orlando
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2,728 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed for 8 nights in a king suite at the Waldorf Orlando in July. We were initially disappointed to find the Waldorf looked just like the Hilton next door which resembles a high rise block of apartments! The reception area and Peacock Alley lounge were luxurious and their staff were very professional. Arriving at our suite which had luxury... More 

Was this review helpful? Yes 2
New York City, New York
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Came for the weekend to see family and get some pool time and sun. We really found the exact spot for this! The WA Orlando is a wonderful place to stay compared to most Orlando area hotels. The beds are amazing, the staff are incredibly professional and the hotel is spotless. We had a cabana by the pool and HIGHLY... More 

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Boston, MA
Level Contributor
41 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had the most relaxing time during our one night stay. My daughter had just spent the night in the airport after having missed her connecting flight, so we all appreciated the tranquility and stellar service all the more. Our rooms were ready when we arrived which enabled us to truly relax. Lunch by the pool was excellent and the... More 

Was this review helpful? Yes 1
Henry D, Manager at Waldorf Astoria Orlando, responded to this review

Dear fotocoquine, thank you very much for the 5 star review. It means a lot to us coming from an experienced contributor. We are happy you received the service you expected and that you enjoyed your stay with us. We look forward to your next stay. Best Regards, More 

Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was the first time I had been to this chain and it was outstanding. The valet service was excellent and polite. The spa was wonderful and served champagne. The bar staff had their hands full as we were there with a group of almost 400. They tended to us each and every night and not one let down.

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Henry D, Manager at Waldorf Astoria Orlando, responded to this review

Dear ashleyault, what an honor to receive a 5 star review from a level 5 contributor. We are pleased you were able to enjoy your stay and that we were able to deliver the service you expected. Thank you for taking to the time share the details and we hope to see you again soon! Best Regards, More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Having stayed at hard rock, cabana bay, Hilton cabana Miami, Waldorf Astoria casa marina key west and the Waldorf Astoria Orlando, this hotel is by far the best of the bunch. Fabulous building, opulently styled and very well maintained. Concierge was efficient and helpful. Room was large and luxurious, appreciated the complimentary in room nesspresso machine! The beds were very... More 

Was this review helpful? Yes 2
Henry D, Manager at Waldorf Astoria Orlando, responded to this review

Dear kdsltd, thank you very much for sharing the great experience you had with us. We always strive for unparalleled service delivery at our hotel and we are happy you received it. Thank you for sharing all the details and we look forward to your next stay. Best Regards, More 

Leesburg, Virginia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Having visited on business several years ago and enjoying my stay, I decided to take the kids on a quick spring break vacation to Orlando. Wow, have things changed. You can tell they struggle to keep up with the high turnover of guests. This property is in a dire need of a refresh. Don't expect to see the cleanliness that... More 

Was this review helpful? Yes 1
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear APL4, We regret that we were not able to provide you with the quality of service you deserve during your recent stay. We strive for unparalleled service delivery at our hotel, and we are always looking for ways to ensure that each guest experiences the very best we have to offer. We believe that very best service experiences are... More 

Cleveland, Ohio
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed here four times, and love this place! The place smells awesome. The rooms are gorgeous. The linens are spectacular. The attention to detail is phenomenal. The only problem we had was waiting 20 minutes to be served at the poolside restaurant. This place makes the Ritz Carlton look like a Motel 6.

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Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear djvano, Out of all the hotels in the World, we are honored to have been named your "favorite!" Thank you for choosing our resort- we are so pleased to hear that you were able to enjoy all of our facilities and that you took great comfort in our rooms. Thank you for your loyalty to our property, we will... More 

Lutz, Florida
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Could not have picked a better place to celebrate our birthdays. The hotel was sold out but you could not tell as the service was top notch as always. The employees go out of their way to ensure you are comfortable. Recommend lunch at the golf shop which is just a few steps away. The wings are sumptuous. Thanks to... More 

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Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear William P, As a Level 4 Contributor on TripAdvisor, we are honored to have received a 5-star review from you. Thank you for choosing our resort to celebrate such a special weekend for your and your family. We will share your kind comments with Jason and the rest of our team. We will look forward to your next visit! More 

Moscow, Russia
1 review
4 of 5 stars Reviewed 1 week ago

I rate this one of the best Hotel I had e stayed in east cost. The rooms are good pool and Spa very good. should eat the Steak at the restaurant they have one of the best i ate and not to forget to to tyr their desserts

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Stanley S, We are honored to have been nominated as "one of the best hotels on the East Coast!" We surely hope that this means we will have the pleasure of hosting you again in the future. More 

Weston, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Awesome trip!!! Second time and going back in Sept, already booked three nights. Great for Family trip. Stayed in a Suite and was celebrating my sons b-day concierge setup ballons and cupcakes for him wonderful surprise.

Was this review helpful? Yes
Alyssa_Stephan, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Hugo A, Thank you for your 5-star review!!! We are ecstatic to hear that you not only enjoyed your most recent stay but that you have already booked a return trip! We hope that your son had a great birthday celebration and that he was surprised by the goodies our concierge team set up. More 

Hotel Review Summarization

What travelers say

  • Room service(31)
  • Pool area(29)
  • Golf course(23)
  • Lazy river(23)
  • Very nice(22)
  • Disney parks(21)
  • Bull Bear(8)
  • Star hotel(6)
  • Hilton Bonnet Creek(5)
  • Friendly and helpful(4)
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