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All 329 Orlando hotels

Waldorf Astoria Orlando

5.0 of 5 Hotel   |   14200 Bonnet Creek Resort Lane, Orlando, FL 32821
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89%
Ranked #9 of 329 hotels in Orlando
Certificate of Excellence 2013
A recent review
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1,741 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

We were thrilled to hear that there is a Waldorf in Orlando and booked the Waldorf Suite for ourselves with a connecting room for our young kids for our 6 day stay. The day before our arrival I called and confirmed our reservation and requested an early check in which did not seem to be a problem. When we arrived... More

Was this review helpful? Yes 4
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this review

Dear Thetravelvip, We regret we were unable to accommodate you with your desired room type and thus were unable to serve you during your recent trip through our area. We strive to accommodate 100% of our guests but sometimes cannot due to extenuating circumstances such as guests' extending their stay. We do hope that you will reconsider staying with us... More

NYC
2 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Waldorf Astoria Orlando is truly a gem in Orlando. My family and I have stayed at the WAO numerous times and every stay has been truly wonderful. Every aspect of our stay was great, the rooms were spacious and clean, the hotel staff, especially the front desk was courteous and professional, the pool was great, and the food was... More

Was this review helpful? Yes
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this review

Dear Hoonie99, On behalf of the team members at the Waldorf Astoria Orlando we are thankful for your five star Tripadvisor review. We hope to serve you again soon Hoonie99! More

Florida
Top Contributor
54 reviews 54 reviews
28 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I finally made it to the Waldorf in Orlando. As regular Ritz Carlton visitors who have been somewhat disappointed by our recent Ritz visits I finally booked us as a family for two nights into a corner suite. We were NOT disappointed. The sofa turns into a king size sleeper, the bathroom is large and amply stocked with extra towels... More

Was this review helpful? Yes
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this review

Dear FloridaPeapod, Thank you for taking the time to complete a Tripadvisor review and as a valued contributor we greatly appreciate your feedback. As we believe our team members are truly dedicated to the service lifestyle will be using this feedback in the appropriate training areas. More

London
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We are on our 4th night stay of a 5 night visit. We have a one-bed suite which is very spacious with a kitchenette. Our 10 yr old is sleeping on the sofa bed which is very comfortable, and we have a rollaway for our son, also very comfortable. Service is generally very good, as is the food. I would... More

Was this review helpful? Yes 1
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this review

Dear Tracy A., Our team here at the Waldorf Astoria Orlando thanks you for your review and we hope to serve you again in the near future. Please let us know if you need anything Tracy A! More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Probably not your first consideration if you want a budget Disney holiday. But for a family who aren't watching the pennies, the Waldorf is of the highest quality. The Bull & Bear restaurant is world class in service, food and wine choice, in fact I'd put it in the top 3 restaurants I've ever dined in while visiting USA (and... More

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Karima A, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear andywarren1, WOW! Thank you for your glowing review of our hotel! We appreciate you taking the time to write such a detailed recounting of your stay, and are grateful for you recognizing all of the services we provide. With 20 reviews in 11 cities, we truly value your comments, and look forward to seeing you again soon! More

Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

Booked king suite with balcony as I had several other times. At check in, Hotel staff was surly and lied about the type of room I booked and what a king suite includes. They said It does not include a balcony. Hotel website, American Express platinum services, and phone call confirmation a few days before my stay confirmed my reservation... More

Was this review helpful? Yes 4
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this review

Dear Thurston1111, We appreciate your candid review of your recent stay and value your loyalty as an HHonors member. Comfort and safety is my highest priority for our guests. While room upgrade requests cannot be met every time, we have reviewed your comments with our front desk team so we can continue to do our best to accommodate all guest... More

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago NEW

Just returned from Waldorf Astoria Orlando. Excellent time. The staff is fantastic. The Hotel is bright, clean, perfect. The staff was nothing short of excellent. The restaurants at the Waldorf are perfect. From the Concierge to room staff, everyone wants to give you a great show. You'll feel genuinely feel special if you check your diva complex at the door... More

Was this review helpful? Yes
Karima A, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Chris S, A sincere thank you for your incredibly thoughtful and detailed review, and for taking the time to recognize our team members for the service they consistently provide every day. We are ecstatic to read that you enjoyed your stay with your family, and were able to enjoy all of our amenities. We look forward to seeing you... More

Franklin Lakes NJ
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I spent the last five days at this great hotel. It is next to Disney. If you want high-end and be close to Disney this is the place. We drove to the park several times which took 5 minutes. They have a shuttle but I wanted to drive. I had a beautiful large one bed room suite. We watched the... More

Was this review helpful? Yes
Karima A, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear NJTraveler35_9, We truly appreciate your five-star review about your most recent stay! We are glad you were able to enjoy so many of our complex's amenities, and can't wait to see you again soon! More

Augusta, Georgia
1 review
2 of 5 stars Reviewed 1 week ago NEW

I am a Diamond member and usually get upgraded since I almost live in hotels. However, the Front Desk Manager at this Waldorf property had upgrade rooms available during my stay and refused to upgrade relating that they will not move guest even though I was staying for numerous more nights. I have found that most HIlton properties will accomodate... More

Was this review helpful? Yes 2
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this review

Dear R F, We sincerely appreciate your business and want to ensure you receive the unparalleled service you expect and deserve each and every stay. We apologize that we could not honor your most recent room type request and that the situation was not resolved to your satisfaction. We are taking this opportunity to review your comments with our front... More

franklin, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I love this hotel...I love all Waldorfs but the service here has been the best so far. It's beautiful hotel...the pools are awesome and the rooms are really nice. The rooms are big and comfy. You won't want to leave..plus close to disney.

Was this review helpful? Yes 1
Karima A, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Tom D, Thank you for your glowing review of your stay with us! We appreciate all of the positive comments and look forward to hosting you again in the near future! More

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Additional Information about Waldorf Astoria Orlando

Also Known As:
Waldorf Astoria Orlando Hotel Orlando
Waldorf Astoria Orlando Hotel
Address: 14200 Bonnet Creek Resort Lane, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Orlando
#3 Romantic Hotel in Orlando
#4 Business Hotel in Orlando
#9 Top resorts Hotel in Orlando
#9 Spa Hotel in Orlando
#11 Family Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Waldorf Astoria Orlando 5*
Official Description (provided by the hotel):
Surrounded by the Walt Disney World(R) Resort, Waldorf Astoria Orlando, a Walt Disney World Good Neighbor(R) Hotel, welcomes your family with a wealth of refined and refreshing amenities minutes from Orlando's greatest attractions. Enjoy complimentary transportation to all Disney(R) Theme Parks & the Downtown Disney(R) Area, a luxurious zero-entry pool with private cabanas, a championship 18-hole golf course, a fitness center, and the award-winning Waldorf Astoria Spa(R) ... more   less 
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