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Hilton Orlando

#18 of 327 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
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6001 Destination Parkway, Orlando, FL 32819
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Hilton Orlando
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Ranked #18 of 327 Hotels in Orlando
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
skline2 Cincinnati, Ohio
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3,006 reviews from our community

Traveler rating
    1,918
    799
    200
    62
    27
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990
471
78
1,084
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cincinnati, Ohio
Top Contributor
182 reviews 182 reviews
49 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed yesterday NEW

Overall this is a good hotel. Check in was quick and easy. The room was nicely decorated and comfortable. The sleep quality was excellent - dark room, comfortable bed, etc. I left my room by 8:30 every day. I came back about 2:00 a couple of days and my room was not cleaned. They need to get through all the... More 

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London, United Kingdom
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Very unimpressed with this property. Checked in close to midnight and received a very cold, uncaring welcome - robotic service. Check-in agent had never heard of Lifetime Diamond status. Executive Room - comfortable and slept well. At 4:30PM the following day I had to call the front desk to ask that my room be cleaned and serviced - again this... More 

Was this review helpful? Yes 1
chicago
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Had a family trip to Orlando, stayed the first part of the trip at a Disney resort. So glad we had another experience at a non-Disney. Enjoyed the rooms, they were spacious, smelled fresh and great beds. The pool areas is fantastic and spent a day there. Would stay again, it is a great find!

Was this review helpful? Yes 1
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review

Dear Jmdraeger, Thank you for your recent stay at Hilton Orlando! We are so glad you were able to experience and enjoy our authentic Hilton hospitality! I have shared your comments with all departments to let them know they played an important role in making your stay memorable and enjoyable. We hope to see you return soon. Best Regards, Hilton... More 

Ottawa, Canada
Top Contributor
98 reviews 98 reviews
24 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great value for money. Swimming pool and lazy river are top notch. Also has water slide , mini putt and tennis / ball court. Friendly staff, Starbucks onsite. Good size rooms, clean and comfortable. Valet parking is super efficient. Reasonable drive to Daytona Beach, Cocoa Beach. About hour and 20 from Cape Canaveral. 15 minutes from Disney parks. Booked with... More 

Was this review helpful? Yes 2
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review

Dear FerTraveler, Thank you for your recent stay at Hilton Orlando! We are glad you were able to experience and enjoy our authentic Hilton hospitality! I have shared your comments with all departments. We hope you return soon. Best Regards, Hilton Orlando More 

Milw, WI
Contributor
20 reviews 20 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel checked us in early, which was fabulous! The first meal we had was at the Tropics pool area. Sandwiches were tasty and the cocktails were good and got our spring break off to a good start. The room was clean and comfy. The furnishings were a little tired looking, but would rather have cleanliness than new dirty rooms.... More 

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The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review

Dear Witraveler, Thank you for your recent stay and for your recent posting on Tripadvisor. Hearing from guests is important as it tells us what we are doing well and what we need to do to improve. I hope you will accept my most humble apology for the unfriendly service. Making our guests feel welcome is a top priority and... More 

United States
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have stayed here 5 or 6 times and love the location and facilities. I previously reviewed it and gave it a 5 out of 5 because it was fantastic ........ but not so much this time! Unfortunately I would have to agree with a few of the most recent reviews that the hotel is slipping. I want to give... More 

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The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review

Dear Blue Chair Bay, Thank you for your recent comments posted on Tripadvisor. At certain times of the year, it fair to expect things to be busier than normal, but we do expect that we will provide excellent service for our guests no matter how busy the hotel is. We were disappointed to hear that the Executive Lounge did not... More 

Hot Springs
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

The property itself is pretty to look at. But the pricing is not comparable to the room. Yes, it's a resort/tourist location. But 200+ a night for a single king is ridiculous. I got hurt during my stay when one of their chairs broke as I went to get up. Not only was this in itself embarrassing, but one of... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 3
Dallas, Texas
Contributor
14 reviews 14 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm not a happy camper with this Hilton. On a 4 day stay, two days the room did not get cleaned. i had to call at 5 PM to request cleaning. I had left the room vacant all day. And I did not have the "do not disturb" sign out. One one day the trash bin liner was removed and... More 

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The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review

Dear RDDoe, Thank you for taking the time to post your review on Tripadvisor. We value your loyalty and appreciate your candid feedback. Your business is very important to us and we are disheartened to hear that your most recent stay with us was not what you expected. I have shared your comments with my Leadership Team for comment, action... More 

Caloundra, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

It was a business trip as usual, so the pleasant walk to the convention centre was too convenient. Nice that there is a pseudo coffee/deli shop on the way. The 18th floor was serviced by 6 lifts, which seem to always be available when summoned. The 19th had a executive lounge, great for a quick snack, although basic...fruit, bagels, coffee,... More 

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The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review

Dear Overtemp927, Thank you for your recent stay at Hilton Orlando! We are glad you were able to experience and enjoy our authentic Hilton hospitality! I have shared your comments with all departments. We hope you return soon. Best Regards, Hilton Orlando More 

Douglas, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed for a few nights on a business/leisure trip. The hotel was very full and the staff seemed unable to cope. First day our room was not made up, even though we were out from 9am till 6pm. Toiletries were not replaced, nor was bottled water. The executive lounge was anything but, full of noisy children and the breakfast seemed... More 

Was this review helpful? Yes
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this review

Dear Gill C, Thank you for your recent comments posted on Tripadvisor. At certain times of the year, it fair to expect things to be busier than normal, but we do expect that we will provide excellent service for our guests no matter how busy the hotel is. We were disappointed to hear that the staff underserved you and the... More 

Hotel Review Summarization

What travelers say

  • Lazy river(147)
  • Pool area(97)
  • Convention center(63)
  • Very nice(41)
  • Sea World(28)
  • Executive Lounge(18)
  • Water slide(13)
  • International drive(12)
  • Basketball court(12)
  • Theme park(11)
Questions? Get answers from hotel staff and past guests. Ask a question

1,295 photos of this hotel

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Business center/function rooms (4)
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Family/play areas (16)
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Hotel & grounds (172)
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Pool/beach area (199)
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Bathroom (37)
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Room/suite (109)
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Dining (24)
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Other (144)

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Amenities (87)
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Pool (55)
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Presidential Suite (109)
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Restaurants and Bars (21)
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Signature Suite (96)
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Standard Double Queen (50)
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The Hotel (67)

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Hotel & grounds (19)
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Pool/beach area (12)
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Dining (7)
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Room/suite (6)
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Business center/function rooms (7)
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Bathroom (1)
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Other (16)
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