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Palisades Resort

14200 Avalon Road, Orlando, FL 34787
Hotel amenities
Palisades Resort
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Ranked #14 of 16 Specialty Lodging in Orlando
A recent review
3 of 5 stars reviewed 1 week ago
Wimpie3 Brussels, Belgium
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481 reviews from our community

Traveler rating
    236
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    57
    33
    34
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339
59
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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Brussels, Belgium
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

The current rating for this resort on Tripadvisor is (IMHO) not deserved, but if you don't expect too much from the Palisades, you'll enjoy your stay in their spacious apartments. At check-in we received a free upgrade from a 2 to a 3 room apartment (which has actually two bathrooms and two restrooms!). Location is near the 192, but far... More 

Was this review helpful? Yes 2
Grand Rapids, Michigan
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The pictures online made this place look amazing. Nice,clean rooms, comfy beds, decent pool/hot tub. But once I arrived, I realized just how deceiving the pictures were. The cleaning left a lot to be desired- behind the doors did not get cleaned/swept, the tops of the picture frames had so much dust on them I could see it without even... More 

Was this review helpful? Yes 1
Trenton, New Jersey
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What a wonderful facility! Room was exactly as promised. Very clean rooms and grounds. Only stayed for one night, but it was well worth the comfort after a long day at Disney.We stayed in a 3 bedroom suite. All the rooms were very spacious and comfortable. Only complaint is the cold pool. The kids wanted to go for a swim,... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This place is a hellhole. We drove through basically deserted roads; this place is in the middle of nowhere. Location isn't that big of a deal, but I still find it a bit unsettling, especially because of the late hour. Ever seen Twilight Zone? (Note: a bear was spotted). This eeriness was further supported as we pulled up. Would it... More 

Was this review helpful? Yes 2
Boca Raton, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Positives: Units and hallways are carpeted which is GOOD because this significantly cuts down on noise. Considering parents don't parent anymore and kids are allowed to run wildly up and down hallways and use elevators as toys these days; you want anything that cuts down on noise. Pool area is well kept. Building and units are very clean. Have stayed... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

From the moment we got there we really were not that impressed staff is RUDE and really not helpful . We showed up about a half an hour before check in we were told are room was not ready and to wait until around the time of check in . At check in time went to are room and was... More 

Was this review helpful? Yes 2
Orlando, Florida
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 19, 2015

Well the first thing when I walk in friendly staff and found out their is a checkout fee. I said what is the checkout fee for? They said for cleaning the room. I said then what the resort fee for? They said for the amanitas. Really? I work in the hotel industry I told them I never heard of a... More 

Was this review helpful? Yes 3
Stanwood, Michigan
1 review
4 of 5 stars Reviewed March 19, 2015

The hotel suite we were in for 6 weeks was very roomy, well-appointed, and comfortable. We were most impressed by all the staff members. Debbee, especially, was so pleasant and helpful; it was always a pleasure dealing with her. I would definitely recommend the Palisades, and when you see the staff members, be sure to tell them what a great... More 

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Vergennes, VT
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 7, 2015 via mobile

My family stayed in 2 bedroom suite for a few days in February, 2015. It was a last minute, spur of the moment stay because we had to stay in Orlando area an additional couple of days. We were not impressed by front desk staff at checkin. Not very welcoming and weren't very helpful. We were just anxious to finish... More 

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Debbie N, Director of Sales at Palisades Resort, responded to this review

We do appreciate all reviews; especially our valued return clientele! With comments such as yours, our entire staff can feel confident they are accomplishing the goal of making the Palisades Resort as special as we feel it is to our guests. We appreciate your comments regarding the kitchen and supplies; this is an issue we are looking into so watch... More 

Barrie, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 4, 2015

From the web site it looks new but it's very, very old and in terrible shape. The construction is so substandard you hear every one walking down the hallways (which have a strange resemblance to the Shining hallways), not only on the floor you are on but both up and downstairs hallways. The person in unit above us must work... More 

Was this review helpful? Yes 1
Debbie N, Director of Sales at Palisades Resort, responded to this review

Thank you for your review of the Palisades Resort Orlando. As part of the management that has taken over the resort, we appreciate the time you took to let us know your feedback and it appears we have failed to meet your expectations. This management is totally responsible for the cleaning and maintenance of each unit we rent as a... More 

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