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Palisades Resort

14200 Avalon Road, Orlando, FL 34787
Hotel amenities
Palisades Resort
Best prices for: 1 room 1 guest
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Ranked #14 of 16 Specialty Lodging in Orlando
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473 reviews from our community

Traveler rating
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    56
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW

From the moment we got there we really were not that impressed staff is RUDE and really not helpful . We showed up about a half an hour before check in we were told are room was not ready and to wait until around the time of check in . At check in time went to are room and was... More 

Was this review helpful? Yes 1
Orlando, Florida
Contributor
19 reviews 19 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Well the first thing when I walk in friendly staff and found out their is a checkout fee. I said what is the checkout fee for? They said for cleaning the room. I said then what the resort fee for? They said for the amanitas. Really? I work in the hotel industry I told them I never heard of a... More 

Was this review helpful? Yes 3
Stanwood, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

The hotel suite we were in for 6 weeks was very roomy, well-appointed, and comfortable. We were most impressed by all the staff members. Debbee, especially, was so pleasant and helpful; it was always a pleasure dealing with her. I would definitely recommend the Palisades, and when you see the staff members, be sure to tell them what a great... More 

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Vergennes, VT
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My family stayed in 2 bedroom suite for a few days in February, 2015. It was a last minute, spur of the moment stay because we had to stay in Orlando area an additional couple of days. We were not impressed by front desk staff at checkin. Not very welcoming and weren't very helpful. We were just anxious to finish... More 

Was this review helpful? Yes
Debbie N, Director of Sales at Palisades Resort, responded to this review

We do appreciate all reviews; especially our valued return clientele! With comments such as yours, our entire staff can feel confident they are accomplishing the goal of making the Palisades Resort as special as we feel it is to our guests. We appreciate your comments regarding the kitchen and supplies; this is an issue we are looking into so watch... More 

Barrie, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

From the web site it looks new but it's very, very old and in terrible shape. The construction is so substandard you hear every one walking down the hallways (which have a strange resemblance to the Shining hallways), not only on the floor you are on but both up and downstairs hallways. The person in unit above us must work... More 

Was this review helpful? Yes
Debbie N, Director of Sales at Palisades Resort, responded to this review

Thank you for your review of the Palisades Resort Orlando. As part of the management that has taken over the resort, we appreciate the time you took to let us know your feedback and it appears we have failed to meet your expectations. This management is totally responsible for the cleaning and maintenance of each unit we rent as a... More 

Hopkinton, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Nothing to write home about. This place is dated in terms of furnishings but our room was clean and spacious. Our room also had new carpets, so no stains, no smells. Comfortable beds. Small TVs, old decor and not much of it. We did notice a broken chair in the living room and brought it to the attention of maintenance.... More 

Was this review helpful? Yes 2
Debbie N, Director of Sales at Palisades Resort, responded to this review

We do appreciate all reviews; especially our valued return clientele! With comments such as yours, our entire staff can feel confident they are accomplishing the goal of making the Palisades Resort as special as we feel it is to our guests. We will be taking your suggestions very seriously in regards to the wifi and toilet paper and appreciate your... More 

VIENNA
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 3, 2015

We recently stayed at the Palisades and thought it was a nice place. The rooms were large and besides the carpets being worn and having a couple of stains it was good. It was away from all of the congestion and chaos which we really liked. The front desk staff was friendly and helpful. No complaints here.

Was this review helpful? Yes 4
Debbie N, Director of Sales at Palisades Resort, responded to this review

Thank you for your review of our Palisades Resort Orlando! We do appreciate all reviews; especially from our satisfied clientele! With comments such as yours, our entire staff can feel confident they are accomplishing the goal of making the Palisades Resort as special as we feel it is to our guests. Looking forward to seeing you again soon!! More 

Montreal, Canada
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 24, 2015

We where here in 2009 and it was great so we came back Jan. 2015 and stay in a 3 bed room platinum room, it was ok. but starting to get run down, we had to have allot of things fixed while we were there for the 2 weeks stay, and the hotel/condo was very under staffed. there is one... More 

Was this review helpful? Yes 3
Debbie N, Director of Sales at Palisades Resort, responded to this review

Thank you for your review of the Palisades Resort Orlando. We appreciate the time you took to let us know your feedback and it does appear in some areas we have failed to meet your expectations. As with any resort or hotel; major repairs are the responsibility of the owners and the management is only able to repair as the... More 

toronto
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 11, 2015 via mobile

the room is very spacious and feels like an apartment. A bit dated but seemed clean and comfortable. I wouldn't consider it a hotel though since there is no room cleaning each day and replenishment of towels and toilet paper. You throw out your own garbage down a chute. Which is fine if you come in with that expectation. Price... More 

Was this review helpful? Yes 1
Debbie N, Director of Sales at Palisades Resort, responded to this review

Thank you for your review of our Palisades Resort Orlando! As part of the management that is managing the resort, we appreciate the time you took to let us know your feedback and it appears we have failed to meet your expectations. We would like to stress that the resort is not a hotel, it is a full service condo.... More 

Buford, Georgia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 7, 2015

Spring Break of 2013 was our 1st stay here. It was wonderful, so we came back Christmas-New Years week of 2014. Terrible stay this time, as it has changed. I had a reserved 3-BR confirmation from September. Their "system" had me in a 2-BR. No 3-BR available until the next day, so I had to suggest to THEM to bring... More 

Was this review helpful? Yes 3
Debbie N, Director of Sales at Palisades Resort, responded to this review

Thank you for your review of our Palisades Resort Orlando! As part of the new management that has recently taken over the resort, we appreciate the time you took to let us know your feedback and it appears we have failed to meet your expectations. We would like to stress that the resort is not a hotel, it is a... More 

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