The Resort was great, the crew was excellent, and I would defiantly stay there again. Whenever you are in Florida this is where you need to stay. I got a lot of great recommendations on where to eat and different venues to attend. I travel a lot and having great service is paramount on where I stay.

My husband and I stayed here recently. Upon arrival we were met by the manager (I think his name was Lucen?) who greeted us warmly. We were showed to our rooms which were clean and fresh after a long trip. The service was great and the staff went out of their way to get us anything we required. We will... More

Here is the note I sent to ITS To whom it may concern: We just got back from Orlando (April 21-25) staying at the Palisades Resort. I am so disappointed and wanted to lodge a formal complaint. I paid over $110 per night to stay there plus the $200 I pay ITS every year to find us nice places to... More

This marked our 2nd stay here, 1st was back in February. We absolutely love the place. We like the fact that it is right off the beaten path and even has a "back" way onto Disney property. The first time we got a free upgrade from a 2 bedroom to a 3 bedroom unit. We asked to be street side... More

This was my first time staying at Palisades, and although it's a little bit further than some of the hotels near Disney, the extra 10 minutes of driving were well worth it. The staff we very nice and helpful, there was always plenty of protected parking, and being surrounded on all sides by forest and greenery was so very relaxing.... More

Super apartment - I've only deducted a star because of a few minor details, like a blind missing in the dining area, that also had one torn dining chair out of 6. When you compare what you pay and get at a Disney resort, this is a bargain - certainly the Platinum Apt. Were we lucky to get a nice... More

We stayed in a 2 bedroom unit in early April. The unit was very spacious, with lots of storage space and walking room, larger than a typical 2 bedroom apartment. The unit generally had a worn down look (old squeaky mattress, stained carpet, old towels etc). The master bedroom had an open bath attached to it, which was again quite... More

I have been here three times. This trip I had to change rooms. I had a two bedroom on the third floor. I could feel the dust in the air when I got off the elevator. I booked this room two months ago. The kids had a handicap room with no tub, the bar stools were missing, the blinds would... More

04/06/2013 To whom it may Concern My name is Lisa Dickerson, I checked into the Palisades Resort on 04/05/2013. I found it to be in deplorable conditions. I changed rooms several times before I got one that was kinder of clean. The carpet in all the rooms was too dirty to walk on. In room 424 the sofa was broken.... More