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Hilton Orlando Bonnet Creek

4.0 of 5 14100 Bonnet Creek Resort Lane, Orlando, FL 32821
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Hilton Orlando Bonnet Creek
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Hilton Orlando Bonnet Creek
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3,224 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lynchburg, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

This resort and conference center was very nice. The meeting space was great. The rooms, pool, and fitness center were worth the stay. I would make plans to eat lunch and dinner out of the hotel. The hotel restaurants food did not live up to the high prices.

Review collected in partnership with Hilton Hotels & Resorts

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Huntington, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

A great place for a business conference with excellent support staff. The staff at every level is friendly and extremely helpful. The hotel has up to date technology to support a wide range of audio visual requirements and are able to respond quickly to any issues that may arise in that area. Meeting rooms are well equipped and well set... More 

Review collected in partnership with Hilton Hotels & Resorts

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Fort Lauderdale, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I arrived in Orlando to find my reservation at a different hotel had been cancelled. Representatives from the Hilton helped me secure a room with them and provided me with excellent directions as to how to get to them. Every aspect of my stay was remarkable!

Review collected in partnership with Hilton Hotels & Resorts

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Portland, Oregon
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel December 28-31, 2014. The rooms, staff and restaurants were excellent. We were here with our son and his family of 4 in two double rooms on a high floor with Disney view. The rooms were comfortable clean and in good repair. The transportation to the Magic Kingdom was quick, on time and comfortable. The restaurants... More 

Was this review helpful? Yes 1
Deana H, Director of Guest Relations at Hilton Orlando Bonnet Creek, responded to this review

Dear AlanZ07, Thank you for your five star review! We are so happy to hear you and your family had such a wonderful stay. We look forward to seeing you and your family in the near future! Kindest Regards, Deana More 

Orlando, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

We LOVE this hotel for several reasons, but our recent stay over President's Day Weekend was exceptional. Upon returning home, I realized that I had left a garment bag with a brand new & very expensive blouse in the room's closet. I spoke with Michael Gifford, the hotel's supervisor in lost and found, and he handled my situation beautifully. Needless... More 

Was this review helpful? Yes
Deana H, Director of Guest Relations at Hilton Orlando Bonnet Creek, responded to this review

Dear Gerri P, Thank you for your five star review! I am so pleased to hear you and your family had such an enjoyable stay and Michael Gifford, was successful in locating your garment bag. We look forward to welcoming you back for your next stay in Orlando! Kindest Regards, Deana More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and I have been up and down the coast of Florida and we have stayed at several 4 and 5 star hotels. Hilton Orlando Bonnet creek was by far the BEST hotel of them all. The hotel is huge, clean and comfortable. Not to mention customer service was impeccable, we were given grade A service by front desk... More 

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Deana H, Director of Guest Relations at Hilton Orlando Bonnet Creek, responded to this review

Dear RockyRaq, Thank you for your wonderful review! We strive on a daily basis to exceed guest expectations and we are thrilled to see we were so successful during your vacation! Thank you for giving such great recognition to our team members for their exceptional service! We look forward to welcoming you back to the resort! Kindest Regards, Deana More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I am a very loyal Hilton customer/diamond member so having negative feedback is rare for me or I simply wouldn't stay 60+ days a year at Hilton's. I booked this hotel over Christmas/New Years for 10 nights. Price point for what is available it is high. It would not be high if services where better. - check in - took... More 

Was this review helpful? Yes 1
Deana H, Director of Guest Relations at Hilton Orlando Bonnet Creek, responded to this review

Dear Andrew V, I appreciate your review of your recent experience at our hotel. We sincerely apologize for the situations you encountered and for any inconvenience they may have caused. I'm very sorry you had a disappointing experience with us, and we have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your... More 

Hudson, Ohio
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Sorry for the delayed review, but this hotel is very, very good by any standards. Will definitely return. Even at the height of New Years Eve, my family and I didn't feel crowded. Lots of activities and the staff was beyond helpful and friendly. Pool staff was a little understaffed but I understand this was due to some call offs.... More 

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Los Angeles, California
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We didn’t spend a lot of time in the hotel because all of our time was spent at the parks. We arrived very late at night. We were walking past the booth in the front of the hotel which we found out later was used for parking. The woman working inside was yelling crude obscenities in Spanish. That was the... More 

Was this review helpful? Yes 4
Mark H, Front Office Manager at Hilton Orlando Bonnet Creek, responded to this review

I appreciate your review of your recent experience at our hotel. We sincerely apologize for the situations you encountered and for any inconvenience they may have caused. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve.... More 

Portland, OR
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Positives: greeting at hotel, ease of Checkin and use of concierge as well as bell service and hertz car rental. Cleanliness and a modern hotel are a good mix for a relaxing trip. Room was great. Restaurants had good food. Dinner service is slow, but lunch is timely.

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Lazy river(182)
  • Pool area(78)
  • Harvest bistro(59)
  • Very nice(48)
  • Waldorf Astoria(41)
  • Golf course(40)
  • Downtown disney(33)
  • Water slide(25)
  • Breakfast buffet(24)
  • Magic Kingdom(21)

Additional Information about Hilton Orlando Bonnet Creek

Address: 14100 Bonnet Creek Resort Lane, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Orlando Bonnet Creek 4*
Number of rooms: 1001
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Also Known As:
Hilton Orlando Bonnet Creek Hotel Orlando
Hotel Style:
#6 Luxury Hotel in Orlando
#7 Spa Hotel in Orlando
#8 Green Hotel in Orlando
#16 Family Hotel in Orlando
#21 Business Hotel in Orlando
#23 Romantic Hotel in Orlando

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