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Hilton Orlando Bonnet Creek

4.0 of 5 14100 Bonnet Creek Resort Lane, Orlando, FL 32821
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Hilton Orlando Bonnet Creek
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Hilton Orlando Bonnet Creek
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3,218 reviews from our community

Traveler rating
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    833
    218
    83
    37
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1,459
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hudson, Ohio
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Sorry for the delayed review, but this hotel is very, very good by any standards. Will definitely return. Even at the height of New Years Eve, my family and I didn't feel crowded. Lots of activities and the staff was beyond helpful and friendly. Pool staff was a little understaffed but I understand this was due to some call offs.... More 

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Los Angeles, California
1 review
2 of 5 stars Reviewed 3 days ago NEW

We didn’t spend a lot of time in the hotel because all of our time was spent at the parks. We arrived very late at night. We were walking past the booth in the front of the hotel which we found out later was used for parking. The woman working inside was yelling crude obscenities in Spanish. That was the... More 

Was this review helpful? Yes 2
Mark H, Front Office Manager at Hilton Orlando Bonnet Creek, responded to this review

I appreciate your review of your recent experience at our hotel. We sincerely apologize for the situations you encountered and for any inconvenience they may have caused. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve.... More 

Portland, OR
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Positives: greeting at hotel, ease of Checkin and use of concierge as well as bell service and hertz car rental. Cleanliness and a modern hotel are a good mix for a relaxing trip. Room was great. Restaurants had good food. Dinner service is slow, but lunch is timely.

Was this review helpful? Yes 1
Milwaukee, wi
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The room was exactly what I expected from a Hilton, nicely decorated, clean, updated, quiet, etc. where is stood apart was the amazing views overlooking the pool, lazy river, creek with fountains and golf course. Definitely request a pool view room, you will not be disappointed. Housekeeping did an exceptional job. Great staff overall although it was disappointing we were... More 

Was this review helpful? Yes 2
California
Top Contributor
130 reviews 130 reviews
29 hotel reviews
381 helpful votes 381 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a nice time at the property over Christmas-2014. In good traffic, the drive from the airport was approx 20 mins. The location is a little isolated, but with a car, you can go anywhere (outlets/restaurants). You can valet or self-park. The self-park garage always had plenty of slots, parking was never an issue. There is a daily charge... More 

Was this review helpful? Yes 4
Asbury Park, New Jersey
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The best part of our experience at the Hilton was out by the pool. Ricarya at the pool bar helped me secure a cabana for the day and we were blessed to have Daniel as our server. We became so friendly during our stay that I felt badly asking him to bring me cocktails!! We enjoyed the entertainment by the... More 

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Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Just arrived with my wife who has a bad heart so what do they do they put us in a room the furthest from the elevator. When I called they said they could move us but to a lessor room. Oh did I mention that when we got off the elevator the floor was covered with dust kitty's! Can't wait... More 

Was this review helpful? Yes 1
Deana H, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this review

Dear SoloTraveler1969, We strive each day to provide a luxury experience for each and every guest, and are disappointed to know that your stay was less than satisfying. We would really like to discuss your experience further. When you have a moment, please contact me or a Front Desk Manager at your earliest convenience. We hope to welcome you back... More 

Alton, United Kingdom
Top Contributor
53 reviews 53 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It's a great location for a conference in terms of scale and facilities. It's huge, so a fair walk around for rooms and the like. Decent variety of facilities and good service. I had a few problems, like a blocked toilet on the first night, but they resolved them well. I felt at the day rate charging for things like... More 

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Raleigh, North Carolina
Top Contributor
172 reviews 172 reviews
36 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Bonus points for being connected to the Waldorf where I did all my spa, shopping and dining. Typical Hilton with standard rooms, not much soundproofing. Well-maintained common areas but room furnishings were lackluster and I had a wacky drawer that wouldnt close. Positives; able to accommodate my "quiet room at end of hall away from elevator" request. Decent common areas,... More 

Was this review helpful? Yes 2
Deana H, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this review

Dear Westmount, Thank you for staying with us here at the Hilton Orlando Bonnet Creek! I am pleased to see you were able to take advantage of not only our amenities, but our sister property, the Waldorf Astoria, as well! We look forward to having you return in the future! Best Regards, Deana H. More 

Fort Collins, Colorado
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I attended a large conference at this hotel in mid-January. Check-in was quick and efficient, the guest room was beautiful, the view breathtaking, and the service at the resort was incredible. Everyone I encountered was friendly and helpful, but I have to give a huge shout out to Rabie from Myth (lobby bar). He provided overall outstanding service throughout the... More 

Was this review helpful? Yes 1
Deana H, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this review

Dear AndreaL, Thank you for your great feedback regarding our new Myth Bar! I have passed along the great comments to the team. We hope to welcome you back to our property in the very near future! Best Regards, Deana H. More 

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(182)
  • Pool area(78)
  • Harvest bistro(59)
  • Very nice(48)
  • Waldorf Astoria(41)
  • Golf course(40)
  • Downtown disney(33)
  • Water slide(25)
  • Breakfast buffet(24)
  • Magic Kingdom(21)

Additional Information about Hilton Orlando Bonnet Creek

Address: 14100 Bonnet Creek Resort Lane, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Orlando Bonnet Creek 4*
Number of rooms: 1001
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Also Known As:
Hilton Orlando Bonnet Creek Hotel Orlando
Hotel Style:
#7 Luxury Hotel in Orlando
#8 Green Hotel in Orlando
#8 Spa Hotel in Orlando
#17 Family Hotel in Orlando
#22 Business Hotel in Orlando
#23 Romantic Hotel in Orlando

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