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BEST WESTERN Airport Inn & Suites

2.0 of 5 8101 Aircenter Ct, 1800 McCoy Road, Orlando, FL 32809-7414
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BEST WESTERN Airport Inn & Suites
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BEST WESTERN Airport Inn & Suites
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379 reviews from our community

Traveler rating
    106
    153
    70
    24
    26
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135
108
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49
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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There are newer reviews for BEST WESTERN Airport Inn & Suites
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Fayetteville, North Carolina
1 review
1 of 5 stars Reviewed July 3, 2013

2-3 hours after we checked in the front desk gave our room to someone else. My husband and I woke up to a man coming into the room, thank goodness the kids slept through it. He said that the front desk gave him the key. I called and was told that they meant to give him the room above us.... More 

Was this review helpful? Yes
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

That must had been a not so nice experience, to say the least. It is nice to be one of the most popular hotels in the area, with a high percentage of customer satisfaction, and returning guests, and a continued higher than average occupancy, but when things like this happen, it sets us back a step or two in our... More 

Sodertalje, Sweden
Contributor
17 reviews 17 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 30, 2013

This hotel was great to stay at as we were flying out the morning after from Orlando airport its 15 minutes drive to the airport. We found the customer service from the front desk a bit slow and could have been nicer on check in, the room was clean and comfortable beds. The breakfast was also good value and the... More 

Was this review helpful? Yes 1
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

How gratifying it is to learn of your positive experience at our facilities. Our staff and management are always eager to raise the bar, and bring their performance to the next level. Thank you for the opportunity to be of service to you. More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 28, 2013

This hotel was a pleasant surprise...we stayed on a suite which had a small living area, table, refrigerator and microwave. All personnel was very friendly and helpful, Airport and Florida mall are close. We stayed 2 nights prior to driving to Georgia then decided to stay again when we came back and drive back and forth to Disney parks (only... More 

Was this review helpful? Yes 1
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Thank you for your comments about our overall service. We do appreciate your input, and constructive criticism to help us achieve a better understanding of our customer needs. More 

Vero Beach, Florida
Top Contributor
122 reviews 122 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 24, 2013

This was a typical standard Best Western. Standard room had no frills but clean and comfortable. The front desk clerk at check in was FANTASTIC as she was telling me about the breakfast I told her that I would be leaving early in the morning. At that point she excused herself and made up a bag of goodies for my... More 

Was this review helpful? Yes
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Glad to hear of your positive experience during your recent stay. At the Best Western Airport Inn & Suites we try to pay attention, not only to the big things, but rather to the small details that can enhance our guests' experiences tremendously. Your input helps us identify those areas that can be improved, but also helps us measure how... More 

Riverdale, Georgia
Contributor
14 reviews 14 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 4, 2013 via mobile

This isn't the best Best Western I've ever stayed at. The good: shuttles were on time both to and from the airport. Drivers were really polite. Call when you arrive, and remember to book your spot for departure. Internet worked, and good breakfast spread with three hot options and coffee. The Not so good: rooms were basic. Staff also seemed... More 

Was this review helpful? Yes
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Our staff and management strives daily to ensure all our guests have a positive and enjoyable experience. If, within the course of our daily operations, we drop the ball, and sincerely extend our applogogies, and hope for a another opportunity to make ammends. We do really care!! More 

New York City, New York
Top Contributor
80 reviews 80 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 2, 2013

I chose this hotel due to it's proximity to the airport as I only wanted to stay one night. I arrived early Saturday morning and after a call was promptly picked up at the airport. This was free! A very extensive breakfast was also free as well as wi-Fi which the fancy places charge $12-15 per day to use. These... More 

Was this review helpful? Yes 1
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Thank you for your review of our facilities. Our staff and management strives daily to assure our guests of our committment to quality hospitality services, and always appreciate our guests' input regarding the areas of our service in need of further improvement. More 

Lake Wales, Florida
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 30, 2013

Stayed at this property this past weekend and found it to be a good place to stay when going to the airport the next day. The room was big, service good, I would stay here again. Only minor complaint, would like a bit better pillows.

Review collected in partnership with Best Western

Was this review helpful? Yes
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Thank you for your input about the areas of our service in need of further improvement. We pride ourselves in meeting and exceeding all Best Western brand' standards, and have in many instances, chosen upgraded features for our rooms amenities. From French-pillow top beddings to top of the line flat screen television sets, we certainly try to accommodate the needs... More 

Orlando, Florida, Usa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 29, 2013

Stayer beware! I woke up with bugs crawling and eating me. Totally gross! When I got up, they were on my clothes with more all over the bed and sheets. Not worth it, go somewhere else. I was itching for days and had to take Benedryl to stop it.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Juan F, Manager at BEST WESTERN Airport Inn & Suites, responded to this review

We regret knowing about the inconvenience(s) encountered with our service during your last stay. Rest assured that every precaution is taken, and attention to detail given when it comes to our rooms cleanliness, and utilize the most advanced tools in our disposal, such as ultraviolet lights, sterilized, green remote controls and others, to detect compromised areas, and shcedule extensive and... More 

Newfoundland
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 21, 2013

We stayed there for one night, and was really impressed with the hotel especially with the front desk staff, we were greeted with a wonderful smile, there wasn't enough she could do for us. I have to mention Veronica the breakfast attendant, she had the breakfast area very clean and tidy and paid close attention, making sure everything was topped... More 

Was this review helpful? Yes 1
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Sweet!! Your nice comments are music to our ears. Everyday our staff strives to do it right from the first time, and experiences like yours are the measuring tool by which we adhere to our corporate mission statement: To lead the industry in superior customer service" Thanks for your review, from the bottom of ouor hearts! More 

Louisiana
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 9, 2013

After flying all day from Europe, the shuttle van was prompt in picking us up--and with a nice, pleasant driver who gave us some helpful information. The hotel was nice with a clean, comfortable room. The free breakfast buffet was good with the usual type of foods. The shuttle to take us back to the airport the next morning was... More 

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Airport Inn & Suites

Address: 8101 Aircenter Ct, 1800 McCoy Road, Orlando, FL 32809-7414
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Airport Inn & Suites 2*
Number of rooms: 95
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Also Known As:
Best Western Airport Hotel Orlando
Best Western Airport Inn And Suites
Orlando Best Western
Hotel Style:
#31 Best Value Hotel in Orlando
#98 Business Hotel in Orlando
#141 Romantic Hotel in Orlando

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