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BEST WESTERN Airport Inn & Suites

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8101 Aircenter Ct, 1800 McCoy Road, Orlando, FL 32809-7414
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BEST WESTERN Airport Inn & Suites
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497 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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    (497)
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    (158)
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Windermere, Florida
5 of 5 stars Reviewed 1 week ago

We stayed here for one night because our friend was getting married. We just needed a place to crash. Well, it was way more that we expected. The place was spotless; the people super friendly, and the location was just excellent! Minutes away from the airport (driving). We stayed in a newly remodeled room. So modern and clean but still... More 

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The Hague, The Netherlands
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We early booked this motel for a good price via a third party website. After a long trip to Orlando, we got an unpleasant surprise when we arrived. Our reservation was not in the system, including our down payment. Despite we hand over the booking confirmation email, the receptionist was not going to check us in for the terms agreed... More 

Was this review helpful? Yes
Juan F, Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Dear Maxdh, We regret to learn that have experienced this inconvenience during your check in at our property. Please accept our apologize for the misunderstanding between the hotel and the 3rd party company that you booked your room. We hope we can have another opportunity in the near future to provide a better experience to you and your family. Sincerely,... More 

Kolkata (Calcutta), India
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Standard hotel in a nondescript neighborhood near the airport. We stayed one night on an airport stopover. Front desk staff were not very friendly, but not specifically rude. Room was basic but clean enough. Hotel looks a little dated, but not in a bad way. There was a bit of traffic noise in our room facing the front on the... More 

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Juan F, Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Dear Saikait, We appreciated your time to share your impressions regarding your recent stay at our property. It pleased us to know that you had a good stay! We hope to see you soon! Regards, The Management and Staff More 

Fort Myers, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a room on the 2nd floor with 2 queen beds and a seating area with a pull-out couch separated by a half wall. The room was large and held my the four of us, two adults and two kids, easily. The hotel was clean, though the lobby was quite sparse of furnishings, one large sectional only. The bathroom... More 

Was this review helpful? Yes 1
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Thank you for your comprehensive reviews of our services. We appreciate your kind words and knowing of your overall satisfaction of our amenities and services. While we cannot verify the how hot or cold any specific item was at a certain date and time, we can assure you that all our breakfast items are kept at the right temperature and... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

after reading some of the reviews I was kind of skeptical about staying but it was so much more than I expected. the rooms were super clean, staff was nice & me and my boyfriend had a great time. the bed was amazingly comfortable. I love it there.

Was this review helpful? Yes
Juan F, Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Hello Zahamira M: Thank you, for your positive words,regarding your recent stay at the Best Western Airport Inn ! It pleased us to learn that you and your boyfriend had such great time and you really LOVED our hotel!!! We looking for to see you again soon!!!! The Management and Staff More 

LOS ANGELES, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My satisfaction, experience, and location would cause me to select and stay at this hotel time and time again. Inside and outside of the building including the Parking Lot is very clean and no sign of loiterers which a welcome sight.

Review collected in partnership with Best Western

Was this review helpful? Yes
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

How refreshing and pleasant your kind review about our facilities is. Our staff strives daily to meet and exceed our guests expectations for quality accommodations and superb hospitality services. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Great value - clean, friendly staff, breakfast was the best we have every experienced at a hotel that provides complimentary breakfast. Close to airport. Only downfall not in walking distance to any store or drugstore, only market at gas station.

Review collected in partnership with Best Western

Was this review helpful? Yes
Juan F, Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Dear susansR3460VU, We are very proud to hear that you and your companions had a great experience at our hotel! That is exactly our objective here at the Best Western Airport Inn ! We hope you share your positive experience with others!!! Best Regards, The Management and Staff More 

Kent, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

The room is clean, but is a little small for a 2 queen beds suite. The shower pressure is a little low. The "high" speed internet sucks, hard to connect and can only load a single browser window at one time. The breakfast items: sausage, egg, and bacon are alright, but the waffles are defrosted from frozen. I've been to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Glad you loved the coffee!! We too. As a Best Western branded hotel that is individually owned and operated, we set our breakfast operations in a way that we can serve the largest number of people in the most efficient and fast way. Any given day, we serve between 200-300 guests for breakfast. Items that need be cooked on the... More 

1 review
1 of 5 stars Reviewed June 23, 2015 via mobile

the only person who was absolutely pleasant was Giselle. every thing else about the hotel was sloppy, the manager on duty SHOULD be trained thoroughly and effectively in customer service as he cannot handle queries professionally. Also there is dishonesty with the quotation as one online states a "final" quote and check out states another "final" quote. if you want... More 

Was this review helpful? Yes
Juan F, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

While we would have loved reading about reviews pertaining our actual hospitality services, we regret knowing that you did not feel satisfied with us overall. We can only hope, your experience will not be a deterrent to visit us again, in the near future. More 

Nashville, Tennessee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 22, 2015

The primary purpose of a hotel is for guests to get a good night's sleep away from home. At the Best Western Airport Inn & Suites in Orlando, the bed was very hard and the pillows were so overstuffed and firm that it was impossible to sleep. I tried all of the pillows and every possible position in the bed,... More 

Was this review helpful? Yes
Juan F, Manager at BEST WESTERN Airport Inn & Suites, responded to this review

We regret hearing of your experience, and surprised at the same time since most comments about our french pillow top bedding and "Comforter" pillows are highly praised by our guests. We also understand the inconvenience of having to share breakfast with large crowds. Our full American Breakfast (not continental) is certainly an attraction of its own. Please don't let such... More 

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