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Extended Stay America - Orlando - Lake Buena Vista

2.5 of 5
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8100 Palm Parkway, Orlando, FL 32836 (Formerly Extended Stay Deluxe)
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Extended Stay America - Orlando - Lake Buena Vista
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Ranked #188 of 327 Hotels in Orlando
A recent review
4 of 5 stars reviewed 2 weeks ago
Jason S
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219 reviews from our community

Traveler rating
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    90
    39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This location was ideal for going to all the parks and very secluded from all the busy traffic on International Drive. The only reason I did not give it a 5 is a few items: One the back door lock was not working the entire week and never got repaired and was eventually just left open for anyone to come... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Buena Vista, responded to this review

Thank you so much for sharing your experience with us. Please accept our apologies that you experience maintenance issues during your stay and that our dishware was not to your satisfaction. As far as the back door issue, we have placed an order for a new lock and will make sure it is repaired as soon as possible. Still, we... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I loved this hotel, is really comfortable and a great place to stay with your family. People who work there are friendly and they help you a lot. Location is perfect if you are going to Disneyworld or Universal Studios. Just amazing.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Buena Vista, responded to this review

The team and I appreciate your positive remarks. I am thrilled our staff provided you with great customer service and that our location was convenient for your needs. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

New Jersey
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My grandson has been wanting to visit Disney for his first time so at the last minute we had to find a last minute place to stay that was inexpensive for a couple we checked an around an ended with Extended stay America. This place was ok the staff was great we arrived around 5 am an met Ben he... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Buena Vista, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that you found our hotel to be a great value and that our location that was convenient for your needs. I also really appreciate your kind comments about our staff and the great service they provided. Thank you again for your review. We look forward... More 

Fort Walton Beach, Florida
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and helpful and the hotel was very nice. Really enjoyed our stay. The breakfast area was comfortable and the hotel was 3.3 miles from Disney Parks. There are a ton of places to eat within walking distance to the hotel. After a long day of walking in Disney, it was nice to be able to... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Buena Vista, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about our hotel and its location. I truly appreciate your comments regarding our grab-and-go breakfast as well as our helpful staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Miami, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I found this hotel thanks to booking.com. It was the first time I ever use there site and it was a great transition. We arrived around 2am. The gentleman assisted me quickly, he was very polite and explain everything about the premises. Breakfast consists of..... toast, hard bagels, frozen waffles, cereal (fruitloops, frosted flakes, bran flakes) milk, coffee, orange juice,... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Buena Vista, responded to this review

It is so rewarding to read that you had a comfortable stay with us. Thank you for your comments. I am proud of our staff for being able to provide top quality service in an efficient manner to all of our guests. The staff and I would like to thank you again for posting your review. We look forward to... More 

Ocala, florida
Contributor
16 reviews 16 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a nice extended stay hotel close to everything. I Marshaled at Arnold Palmer's Bay Hill Golf Invitational. This hotel is only 5 to 10 minutes from Bay Hill. There is shopping close, lots of restaurants. It has a pool, a laundry, and breakfast. Inexpensive, good location, and lots of things close by.

Was this review helpful? Yes 1
Frankston, Australia
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here for the last night of our 4 week Canada/USA/Bahamas holiday and had to be at the airport early the next morning for an early flight so we didn't have the opportunity to comment on the free breakfast. What we can say is the rooms were big, we stayed in a deluxe studio with 2 Queen beds and... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Buena Vista, responded to this review

I appreciate you taking the time to write such a positive review. It's great to hear that you had an excellent stay with us and you will stay with us again. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Eastlake
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2015

Refrigerator needs to be replaced. Staff said they were going to replace them soon. BEST staff ever. Karen, Brione, Anya, Kee, Vanessa, Wolf, Jonathan, and ALL housekeepers and groundskeepers were VERY friendly and helpful. No problem returning on future trips to the area. Thank you to everyone.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Buena Vista, responded to this review

The team and I appreciate your generous remarks. It's great to hear that our staff provided you with friendly and accommodating service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Toronto
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2015

This is the 5th year in a row we have stayed here. This year for 5 weeks. The room was clean, the staff wonderful especially Wolf,Jonathan, and Bre. Very helpful with any requests. Went out of the way Bre did to find us a DVD to use.Both Vanessa , the AGM and Kee Yu the GM were very responsive to... More 

Was this review helpful? Yes 2
Clearwater, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 20, 2015

Last July my family and I spent the 4th holiday at the extended stay..Just a note, I was so happy with the place we are booked again this summer,,, Great location and nice facility..Love the space and the fully equipped kitchen.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Buena Vista, responded to this review

Thank you for posting such a positive review. I am thrilled that you enjoyed our hotel’s location and our fully equipped kitchens. We are happy to know that you will return to stay with us again. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future. More 

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