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All 327 Orlando hotels

Holiday Inn Express Hotel & Suites Universal Studios Orlando

2.5 of 5 Hotel   |   5605 Major Blvd, Orlando, FL 32819 (Formerly Sleep Inn & Suites @ Univ Studios)
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Ranked #130 of 327 Hotels in Orlando
A recent review
3 of 5 stars reviewed 1 week ago
Jannekebfl Florida
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583 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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florida
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I stayed there a week ago and I still have the black and blue mark on my leg from hitting on the edge of the tub. The tub base is higher than the floor, and you have to step down when getting out of the tub/shower. It was not something you would expect and I almost fell. Could have use... More 

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

We were upset to hear you had an issue with the shower/tub. We hope you are now okay. Please contact us if we can be of further assistance. My email is jmmiller@buffalolodging.com. Have a good day. More 

Florida
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel for two days recently. We were pretty amazed at how small the rooms are. If you've been to European hotels, these rooms will remind you of them in size. It's probably the smallest hotel room I've ever had in the US. Now it's possible that not all the rooms were as small as ours. We... More 

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for taking the time to write such a detailed review. Our standard rooms are all the same size. We do have suites that are larger and equipped with microwave and refrigerator. We appreciate the feedback and thanks again for sharing your experience. More 

2 reviews
3 of 5 stars Reviewed 1 week ago

I always love staying at the Holiday Inn express but this hotel would of gotta 4 stars from me only if it had a microwave & fridge! Our room was clean but our bathroom was small. The staff was very nice & breakfast was also good (plus free) but overall our stay was great!

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the feedback and for staying at our Holiday Inn Express. We do have refrigerators and microwaves in our suites only at this time. We apologize for any inconvenience. We hope you did enjoy your time in Orlando. More 

Detroit, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

This hotel is by far the worst Holiday Inn Express that I have ever been to. The staff, which some of which could not speak English were extremely unhelpful. There were no microwaves or fridges, so we had to ask the front desk to use their microwave, and gave me a stingy look. The rooms had a slight hint of... More 

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the mixed review. We appreciate the feedback. We do have refrigerators and microwaves in our suites only. Please be assured your comments will be shared with our entire team for immediate improvement areas. Have a good day. More 

Contributor
20 reviews 20 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

Nice hotel, very near from Universal Studios just a 5 minute ride. Comfortable to rest after having fun all day. Complimentary breakfast and very complete. If you have very light sleep be aware that walls are a little thin so you might hear water running thru pipes every time the upper room uses it. Besides this everything is very ok.

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for choosing our Holiday Inn Express to host your Universal vacation. We are happy to hear to enjoyed the surrounding areas. We appreciate the feedback. Have a good day. More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I am a gold member and this is by far the worse holiday inn HI express that I ever been too. Rooms are TINY, filthy, coffee is horrible and staff is not helpful. Was at family vacation at universal and tried to avoid our hotel room as much as possible!!! If you're looking for clean, comfort and nice service, this... More 

Was this review helpful? Yes 1
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

We sincerely apologize that our hotel did not meet your expectations. This is not the service we strive to deliver, and please be assured your comments will be shared with the entire team for immediate improvement. We appreciate the feedback. Have a good day. More 

Holly Hill, Florida
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can not say in words how much we loved this place . The room was nice and clean and we are smokers and we loved that we could smoke in the room. Most hotels make you go out side with no comforts just stand in the cold like you don't deserve comfort .The elevators at this hotel are the... More 

Was this review helpful? Yes 1
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you so much for the great review. We look forward to seeing you again. Have a great day. More 

Franklin Tn
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was clean and very comfortable. Good rate. Was there for a concert at Hard Rock Live . Would stay there again. Would recommend for families or solos. Convenient to Universal but if no car they offer bus.

Was this review helpful? Yes 1
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the great review. Happy to hear you enjoyed your time in Orlando. We appreciate the comments. Have a good day. More 

Victoria, Australia
Top Contributor
108 reviews 108 reviews
56 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Pros: reasonable in price Good breakfast Tour desk lady is very helpful - cheaper to buy universal studios and sea world tickets. Free shuttle to both of these Theme parks Con: A bit far to walk without a car especially at night Can be costly to get to Disney world and Epcot theme parks as the hotel do not provide... More 

Was this review helpful? Yes 3
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the detailed review. We appreciate that you shared some good tips. Have a great day. More 

Dania Beach, Florida
Top Contributor
55 reviews 55 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I found this hotel to be very well kept and tastefully decorated. The staff were extremely friendly at check in and were also helpful with restaurant suggestions for our group. I had a standard room and it felt pretty spacious, clean, and comfortable. I've become used to every hotel I stay in to have a mini-fridge these days so I... More 

Was this review helpful? Yes 1
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the great review. We appreciate the comments and we are happy that you will be back. For future we do have refrigerators and microwaves in our suites. Thanks again and have a great day. More 

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Additional Information about Holiday Inn Express Hotel & Suites Universal Studios Orlando

Address: 5605 Major Blvd, Orlando, FL 32819 (Formerly Sleep Inn & Suites @ Univ Studios)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Universal Studios Orlando 2.5*
Number of rooms: 196
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Also Known As:
Holiday Inn Express Hotel And Suites Universal Studios Orlando
Holiday Inn Express Orlando
Holiday Inn Orlando
Hotel Style:
#94 Business Hotel in Orlando
#136 Family Hotel in Orlando

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