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All 329 Orlando hotels

Holiday Inn Express Hotel & Suites Universal Studios Orlando

2.5 of 5 Hotel   |   5605 Major Blvd, Orlando, FL 32819 (Formerly Sleep Inn & Suites @ Univ Studios)
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79%
Ranked #142 of 329 hotels in Orlando
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Erica G China, Maine
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474 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
China, Maine
2 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed for four nights this week. From the time we entered the hotel through our departure this morning we had a great experience. All the staff was friendly and helpful. The breakfast which is included was good and better than many free breakfasts I have had in the past. The hotel is not as close to Universal as I... More

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Westchester, NY
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Pros: Near universal studios, free breakfast, free parking, free shuttle to universal studios Cons: Breakfast gets crowded (no chairs/tables available if you get there late), rooms are small, shuttle is run by another company and needs to be scheduled separately. We stayed during the busy Easter Week April 2014 - Overall, we were happy with the hotel because of the... More

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jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for spending your Easter Holiday week with us. We are pleased you enjoyed the stay and we hope to see you again. Have a good day. More

Largo, Florida
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was nice and the location wasn't bad. We originally wanted to stay at the other Holiday Inn closer to Universal, but it had no rooms available. We stayed there overnight during the week of Easter. When we checked into the hotel the frontdesk staff was very nice. We checked out our room and were pleased with it, not... More

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jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for your comments. We sincerely apologize that your TV issue was not corrected immediately, as this is not the service we strive to deliver. As far as the outlets we will be adding additional outlet modems in the near future. Have a good day. More

Cape Coral, Florida
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here one night - planned on staying three nights. Unfortunately the room was next to the elevator and the ice machine, so I got very little sleep. Since the hotel was full, I didn't even try to change rooms, especially since I was already annoyed. I checked out and went a mile away to the Crowne Plaza. The room... More

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jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

We were disappointed to hear the room did not meet with your expectations. We apologize and had we known we would have done our best to change your room to a another location in the hotel. We are happy you were able to find another IHG property for the remainder of your stay. Have a good day. More

Orlando, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Thank you Doris for your wonderful attention, ,you are a kind person and I know u really like help people, you made my stay marvelous. You really are a valuable employe in the hotel. Hope see you soon in my next trip !

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jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the great comments about Doris! She is one of our star team members, and she will be thrilled to read your review. Thanks again. More

Apollo Beach, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

AlI can say is they were amazing everybody was very very nice to us clean rooms we spent two night there for my bachelor party weekend in Orlando and will stay again on the next trip to Orlando Kristina and Lebron were very professional and helpful with are stay :)

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jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

We are delighted to hear your stay was Phenomenal! Kristina will be happy you mentioned her name. Thank you for staying with us and sharing your experience. More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Room itself needed a little updating, but everything else was great! Good location with easy access to all the theme parks we planned to visit. Staff was very helpful and Doris in particular made our stay very enjoyable. Exceptional customer service, going beyond expectations, making us feel as welcome as her family would feel at her home I'm sure. Our... More

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jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the great comments about the customer service Doris delivered! She has the card your son gave her posted on the wall, and is very proud to show it off. We appreciate that you chose our Holiday Inn Express and we look forwarding to seeing you again! More

Huntsville, Alabama
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel was great. Stayed while visiting the Universal Studios theme parks. Didn't want to spend much on a hotel since we were only there to sleep. Hotel was clean. Our room was large enough. Staff friendly. Free breakfast included, served from 6:30-9:30. Breakfast choices: cereals, pastries, muffins, doughnuts, pancakes, scrambled eggs, biscuits, sausage, toast, yogurt and fruit. Small pool heated... More

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jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for sharing the details of your stay at our Holiday Inn Express. We are thrilled to hear you will be back. The Universal shuttle is operated by Universal Studios. Boarding passes can be picked up same day as the desk is manned from 7:30 am until 11:30 am. We do have guests that walk to the parks, and... More

Smithtown, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is a typical Holiday Inn. Rooms are kinda worn out.Pool adjacent to noisy parking lot. Staff is kinda friendly but not too helpful. They want to help you check in and then have you be on your way. Free breakfast is just ok at best. Got a non smoking suite that smelled terribly of smoke. Of course there was... More

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jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for taking the time to share your comments regarding your recent stay. It is extremely disappointing that you found the quality of the room to be poor, and we apologize we did not have the availability to change your room. This is not the service we strive to deliver, and we hope you will give us another opportunity... More

Orlando, Florida
1 review
5 of 5 stars Reviewed March 19, 2014

I have been staying at this Holidayinn express on and off for a few months on buisiness. I m new to being away from home and thanks to the great staff here , I ve been able to really feel at home. Not knowing the area ,the staff at the front desk gave me directions anywhere i wanted to go... More

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for considering our Holiday Inn Express your Home Away From Home! We appreciate the great review, and the staff will be thrilled to read your comments. We hope we will keep meeting your expectations, and we appreciate that you continue to choose our hotel for your business travels. More

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Additional Information about Holiday Inn Express Hotel & Suites Universal Studios Orlando

Also Known As:
Holiday Inn Express Hotel And Suites Universal Studios Orlando
Holiday Inn Express Orlando
Holiday Inn Orlando
Orlando Holiday Inn
Address: 5605 Major Blvd, Orlando, FL 32819 (Formerly Sleep Inn & Suites @ Univ Studios)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#94 Business Hotel in Orlando
#142 Spa Hotel in Orlando
#142 Top resorts Hotel in Orlando
#156 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Universal Studios Orlando 2.5*
Official Description (provided by the hotel):
Welcome to the Closest Holiday Inn Express Hotel to Universal Orlando Just steps away from Universal Studios and 10 minutes from the Orlando Convention Center, our central Orlando hotel offers both comfort and convenience. If you are looking for lodging near Orlando theme parks, look no further than our charming Orlando hotel, conveniently located at the intersection of Florida s Turnpike and I-4. Easy access to popular Orlando attractions like Walt Disney World Resort and SeaWorld Orlando and Aquatica. Cruise International Drive, also known as I-Drive , for the best shopping, restaurants and entertainment in Orlando. Prime Outlets, Festival Bay, and Mall at Millenia are all five minutes away. Also, we are only 15 minutes away from downtown Orlando. During your Orlando business trip, you will be impressed with the accommodations our Orlando hotel provides. From a central location near the Orlando/Orange County Convention Center, to our well-equipped Orlando hotel meeting rooms, complete with high-speed Internet access and accommodations for up to 50 people - our hotel near Universal Orlando is the perfect place to stay during your visit to Orlando, FL. While vacationing in Orlando, enjoy several hotel amenities including free high-speed Internet access, pool heated (seasonally) and hot breakfast buffet. Book your reservation today and enjoy our great Orlando hotel deals and rates. Must be 21 years of age with valid credit card at check in. ... more   less 
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