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All 327 Orlando hotels

Holiday Inn Express Hotel & Suites Universal Studios Orlando

2.5 of 5 Hotel   |   5605 Major Blvd, Orlando, FL 32819 (Formerly Sleep Inn & Suites @ Univ Studios)
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Ranked #123 of 327 Hotels in Orlando
A recent review
4 of 5 stars reviewed 2 days ago
Rocky227 Spring Hill, Florida
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567 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Spring Hill, Florida
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

My daughter and I stayed at this Holiday Inn Express on a recent weekend for a volleyball tournament. We woke up our 1st morning to a backed up toilet. We told the front desk and they immediately upgraded us to a suite with their sincerest apologies. Marie at the front desk was friendly and professional thru the whole process. I... More 

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you taking the time to write the review. We appreciate the comments and apologize for the initial plumbing issue. Happy to hear the staff was able to give you an upgrade. Thank you for staying at our Holiday Inn Express. More 

Valledupar, Colombia
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 4 nights in this hotel and it was what we needes. Near Universal studios, breakfast included, free transportation to the Universal Parks from the hotel. The rooms were clean and confortable and the staff very helpfull! If you are not interested in luxury but still want a nice place to stay, this is it!

Was this review helpful? Yes 1
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the nice review about your stay at our Holiday Inn Express. We appreciate the comments and hope to see you again. Have a good day. More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel, very well located and excellent service. The service was good and very fast. so is shopping is near 4 where the main Outlets are located. For those who do is visit the parks is close to Universal, the EPCO Center and the Magic Kingdom

Was this review helpful? Yes 1
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the "GREAT" review! We appreciate the comments and hope to see you again. More 

Largo, Florida
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a reservation at another hotel, but they ended up being overbooked due to unforeseen circumstances, so they sent us across the street to this Holiday Inn Express. The front desk staff were all very friendly and efficient, the room was totally clean (although a bit small), and the area felt safe and well lit. Breakfast the next day... More 

Was this review helpful? Yes 2
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

We appreciate the nice review. Should you return we do have suites that are larger than our standard rooms, and equipped with microwave and refrigerator. Thank you. More 

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for two nights here to visit both universal studios parks and hoped. To make use of the shuttle bus provided by the hotel. Especially for the evening as we planned visit city walk. The room was spacious with a fridge, coffee machine, microwave and space for basic food items should you be staying a week this may be... More 

Was this review helpful? Yes 3
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for sharing the details of your recent stay at our Holiday Inn Express. Our breakfast is served 6:30 until 9:30 am weekdays and Saturday and Sunday 7:00 until 10:00 am. The shuttle is operated by Universal and is on a first come, first serve basis. During busy times it does sometimes sell out, and taxi service is readily... More 

Cali, Colombia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I Would like everyone from this Holiday Inn and all over to give this Lady a Big Star in the sky Doris was Ms Santa on Christmas she gave my children Christmas Gifts. Knowing she could be home with her Family But she was with the guests at Holiday Inn The service was great Please Doris is the Greatest we... More 

Was this review helpful? Yes 1
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for spending the Holiday with us. Doris was excited to hand out gifts and we are pleased to hear your family enjoyed her being Santa for the day. She will be thrilled to read your review. Thanks again and Happy New Year! More 

Mississauga, Canada
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This place is great for the price. First, the front desk staff are always friendly, helpful, and professional. The "concierge" desk lady is very helpful. The kitchen staff is the hardest working and the most courteous I've come across. They surely make sure every guests are well fed. The facilities are well kept, didn't use the outdoor pool, but everyday... More 

Was this review helpful? Yes 3
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the nice detailed review. Other viewers will certainly appreciate the tips. Thank you for staying at our Holiday Inn Express, and we hope you have a very happy New Year! More 

Myrtle Beach, South Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room was on the small side for family of four, but very clean. WiFi was spotty at best, in the evening it was almost unusable. In today's world, with cheap WiFi gear available, Internet connectivity should be dependable. Breakfast was typical HIExpress fare, lobby and other public areas were clean. Pool was small, but wet. If you want a big... More 

Was this review helpful? Yes 1
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for sharing your experience. We apologize for the internet issues, as we were not aware of anyone not able to connect. We will definitely look into this. Have a Happy New Year. More 

Orlando, Florida, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed December 23, 2014

I stayed at the hotel for three nights. The staff was friendly and the hotel was clean. The continental breakfast had a variety of options. The hotel is near the theme parks and even provides a complimentary shuttle for pick-up and drop-off. Over all the stay was nice, except for the bed. The bed was very uncomfortable and I struggled... More 

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for sharing your comments. We sincerely apologize that the bedding did not meet your expectations. We are sorry to hear you did not get a good nights rest. We do appreciate the nice comments regarding our staff. If you have the time I would appreciate the room number so we can check the bedding for any immediate improvement... More 

1 review
4 of 5 stars Reviewed December 21, 2014

Very good budget hotel near Universal Studios. Room was clean with new furniture. Just the AC had the control panel unfixed. Hotel staff is very courteous especially Marie, from front desk. Free parking and breakfast with "ok" options.

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for staying at our Holiday Inn Express. We are pleased you enjoyed the stay, and Marie was thrilled that you mentioned her by name. Thanks again! More 

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Additional Information about Holiday Inn Express Hotel & Suites Universal Studios Orlando

Address: 5605 Major Blvd, Orlando, FL 32819 (Formerly Sleep Inn & Suites @ Univ Studios)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Universal Studios Orlando 2.5*
Number of rooms: 196
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Also Known As:
Holiday Inn Express Hotel And Suites Universal Studios Orlando
Holiday Inn Express Orlando
Holiday Inn Orlando
Hotel Style:
#112 Business Hotel in Orlando
#121 Family Hotel in Orlando

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