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All 328 Orlando hotels

Holiday Inn Express Hotel & Suites Universal Studios Orlando

2.5 of 5 Hotel   |   5605 Major Blvd, Orlando, FL 32819 (Formerly Sleep Inn & Suites @ Univ Studios)
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79%
Ranked #143 of 328 hotels in Orlando
A recent review
4 of 5 stars reviewed 1 week ago
Jill V San Antonio, Texas
  • Reviews (502)
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502 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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English first
San Antonio, Texas
Top Contributor
69 reviews 69 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

First of all this is not the closest Holiday Inn to Universal that would be the Holiday Inn across from Universal. But it is the closest Holiday Inn Express. Lucas at the front desk is a legend I have never seen a person mentioned in so many reviews in such a positive way, and he does live up to it... More

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for staying at our Holiday Inn Express. Lucas will be thrilled to read your comments. We share all guest reviews with our team for any improvement areas, and we appreciate your detailed comments. Thanks again. More

Taunton, Somerset
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Having just checked out of a Best Western in Cocoa Beach - were so relieved to arrive here! - Great first impressions. When we arrived we were greeted by a very pleasant and friendly receptionist who was bubbly and explained everything about the hotel/breakfast/gym/pool/key use etc. The reception area is really inviting - clean and modern with coffee and tea... More

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Tanya, Thank you so much for the nice detailed review of your stay at our Holiday Inn Express. We appreciate that you shared your experience and we hope to see you again. Thanks for the recommendation! More

Tamarac, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for a weekend last October for my Birthday. We were in Orlando to attend Halloween Horror Nights at Universal. This hotel was very close to the park, in fact we were able to use the taxi service to go back and fourth for about $7 a ride. The parking is limited so it better... More

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the nice review. We hope to see you again this year for Halloween Horror Nights! We appreciate the nice review. More

1 review
2 of 5 stars Reviewed 4 weeks ago

This hotel was a major let down. HIE hotels are my primary go-to for work and vacation and I stay in a bunch every year throughout the state. This locate was by far the worst I have ever stayed in. The floor was "under repair" because some guest flooded 5 floors, so we had to endure peeling wallpaper and who-knows-what... More

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Hello Eric, We were disappointed that our hotel did not meet your expectations. We are pleased to hear you will continue to be loyal to the IHG brand. Please again accept our sincere apologies that your stay was effected by the water damage repair in progress. The damage happened the day prior to your arrival and we had repair crews... More

Miami, Florida
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I'm still very unsure of what to make of our two night stay here. My boyfriend and I drove up Friday night after work so I made sure to call the front desk so that they were aware of our 11:00p arrival. When we got to the hotel, I was unable to get into the lobby because the door automatically... More

Was this review helpful? Yes 2
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Hello Anna, Thank you for choosing our Holiday Inn Express to host your short Orlando visit. We apologize for the way you were welcomed, as this is not the normal service we strive to deliver. Overall it sounds like you enjoyed your stay, and we appreciate the review. Thank you again. More

Florida
Top Contributor
128 reviews 128 reviews
13 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed June 1, 2014

Thank you, Lucas and all of the staff that provided caring service here. We will definitely return someday, soon I hope. The rooms are beautiful, lobby and hallways very clean. Pool and breakfast look great.

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the great review! Lucas delivers great service. Thank you for mentioning his name. We look forward to your return visit. More

Clearwater, Florida
Top Contributor
237 reviews 237 reviews
41 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed May 27, 2014

Stayed here for two nights recently while on business. Staff was very friendly and hotel was very clean. The hotel was well maintained and has been kept up very well. Room was also very clean. Breakfast buffet was clean and well maintained. I would stay here again.

Was this review helpful? Yes 2
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Mark, Thank you for spending your 2 nights in Orlando at our Holiday Inn Express. We appreciate the nice review and our team will be thrilled to read your comments. Thanks again and we look forward to hosting your next stay! More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2014

Loved staying here! So clean and comfortable, great location, awesome staff and delicious hot breakfast! Will definitely stay here again! Traveling with 3 kids, 1 of which is a toddler. (We are from Tampa so not a long drive!) We have stayed at several different resorts and hotels in Orlando and this was definitely one that we will come back... More

Was this review helpful? Yes 2
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Margaret, Thank you for the wonderful review! We thank you for choosing our Holiday Inn Express and we look forward to seeing you all again. More

Denver, Colorado
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 25, 2014 via mobile

Most of the hotels including this one in the contract with Super Star Shuttles. My spouse and I had one problem after the next with them and were not able to get a solution from the shuttle management or the hotel. Our fist morning there, we got up early and were in the shuttle ticket line (behind 1 person) when... More

Was this review helpful? Yes 2
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Hello, We were disappointed to read your comments about the shuttle service. Normally the shuttle is a smooth operation and runs at the set scheduled times. I apologize for the lack of response from our team as this is not the service we strive to deliver. The shuttle is operated by Universal Studio's and I will share your comments with... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 14, 2014

The hotel overall is very nice and clean but the main highlight is the staff. We stayed at the intercontinental in New York just prior to our stay at the HI express Orlando and the staff there were not helpful or welcoming so it was nice to actually have some staff that care about their guests. Ruthie was lovely and... More

Was this review helpful? Yes 2
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the very nice review. We appreciate that you shared in so much detail. Ruthie, Kristina, Marie and Lucas were very happy to read your review as was the rest of the team. We thank you for staying with us and hope to see you in the future. Have a great day. More

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Additional Information about Holiday Inn Express Hotel & Suites Universal Studios Orlando

Address: 5605 Major Blvd, Orlando, FL 32819 (Formerly Sleep Inn & Suites @ Univ Studios)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Universal Studios Orlando 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Universal Studios Orlando
Holiday Inn Express Orlando
Holiday Inn Orlando

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#113 Business Hotel in Orlando #143 Top resorts Hotel in Orlando #148 Family Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
Welcome to the Closest Holiday Inn Express Hotel to Universal Orlando Just steps away from Universal Studios and 10 minutes from the Orlando Convention Center, our central Orlando hotel offers both comfort and convenience. If you are looking for lodging near Orlando theme parks, look no further than our charming Orlando hotel, conveniently located at the intersection of Florida s Turnpike and I-4. Easy access to popular Orlando attractions like Walt Disney World Resort and SeaWorld Orlando and Aquatica. Cruise International Drive, also known as I-Drive , for the best shopping, restaurants and entertainment in Orlando. Prime Outlets, Festival Bay, and Mall at Millenia are all five minutes away. Also, we are only 15 minutes away from downtown Orlando. During your Orlando business trip, you will be impressed with the accommodations our Orlando hotel provides. From a central location near the Orlando/Orange County Convention Center, to our well-equipped Orlando hotel meeting rooms, complete with high-speed Internet access and accommodations for up to 50 people - our hotel near Universal Orlando is the perfect place to stay during your visit to Orlando, FL. While vacationing in Orlando, enjoy several hotel amenities including free high-speed Internet access, pool heated (seasonally) and hot breakfast buffet. Book your reservation today and enjoy our great Orlando hotel deals and rates. Must be 21 years of age with valid credit card at check in. ... more   less 
Number of rooms
196

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