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All 327 Orlando hotels

Holiday Inn Express Hotel & Suites Universal Studios Orlando

2.5 of 5 Hotel   |   5605 Major Blvd, Orlando, FL 32819 (Formerly Sleep Inn & Suites @ Univ Studios)
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Ranked #132 of 327 Hotels in Orlando
A recent review
5 of 5 stars reviewed yesterday
Lydia F Powhatan, Virginia, United States
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514 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Powhatan, Virginia, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Just stayed here last week. The hotel was clean, the breakfast was awesome and selection was huge, beds were comfy, staff was friendly and accommodating, pool area was clean and well kept. Would stay there again in a heartbeat. In a great convenient location, 5 min to Universal and maybe 8 min to International Drive.

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Milton Keynes, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here during a family trip for two weeks. The reception staff were excellent , very welcoming and also informative . Car parking was free and as the hotel was in a quiet area generally secure. We stayed on loyalty points but even as Platinum Ambassador no upgrade was offered even though speaking to others they were available. The... More

Was this review helpful? Yes 2
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for choosing our Holiday Inn Express for your Florida trip. We appreciate the comments. We do value our loyal IHG rewards members and we apologize we did not have an upgrade to a suite for your stay. Just an FYI there is also a Miller's Ale House in the restaurant/shopping plaza across the street from our hotel. Thank... More

Halifax, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 7, 2014

Definitely will stay again! The staff was wonderful with great security. Nice quiet spacious rooms. If you have not stayed here it is a hidden gem! Everything you need is on site. If you need anything ask for Jim.

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jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the wonderful review. We hope to see you again! More

Los Angeles
Senior Contributor
21 reviews 21 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 6, 2014

We had an amazing experience at this hotel, the location is perfect and near Universal, Wendy's, Outlets, 7-11, TGI Fridays... nice options for our family trip. The only thing we suggest is to improve the breakfast variety, should have ham, cheeses, more fruit and less sweet options (personal opinion).

Was this review helpful? Yes 1
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the nice review. We are improving the breakfast options by adding flavored oatmeals and turkey sausage, along with other more healthy options. We appreciate the comments. Thank you. More

Senior Contributor
35 reviews 35 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 2, 2014

After a very long drive to Orlando from Kentucky, we were very happy to be greeted by such friendly guest service agents. They were more than helpful with the shuttle schedule, and always greeted us when we were coming and going. Our room had a spectacular view of Orlando, and the hotel is gorgeous. Would most definitely stay again.

Was this review helpful? Yes 1
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the awesome review! We appreciate the nice comments and we hope to see you again. More

Toronto, Canada
1 review
4 of 5 stars Reviewed July 29, 2014

My boyfriend and I stayed at this hotel from July 23rd to July 28th 2014. We chose this hotel because it was a very good price and close to Universal Studios (we booked through Universal Vacations). We didn't want to rent a car, so we walked to the park every day which took about 30 minutes which was very decent.... More

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jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the nice detailed review of your stay with us. We are pleased to hear you will be back. The Universal transportation is operated by Universal Studios and currently the first shuttle runs at 6:45 am. Taxi's are readily available at $8.00 one way to Universal. Thank you again. More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

When staying away from home, I seek hospitality and this is what you have at this great place. Thanks to Doris, Daniel, Lucas and Marie... Oh Maria and the staff in the Kitchen. A 5 Star environment!! Why a 5***** because when the STAFF has a great attitude and want the customer to be satisfied in all aspects it makes... More

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jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the 5 Star Rating! Doris and Marie just read your comments and were thrilled! The rest of the team will be excited to read your review. Thank you for appreciating what they all do the best! Have a great day. More

Ottawa, Canada
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 18, 2014

My family and I stayed at this property for one night on July 6, 2014 before heading to Walt Disney the next morning… It is the nearest Holiday Inn EXPRESS to Universal Studios as we could see the entrance from across the street… When I checked in, the service was great and we were given the keys to our room... More

Was this review helpful? Yes 1
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for stay at our Holiday Inn Express. We appreciate the nice review, and happy to hear the front desk was able to give you the upgrade. Thank you for your loyalty to the IHG Brand. More

San Antonio, Texas
Top Contributor
139 reviews 139 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed July 7, 2014

First of all this is not the closest Holiday Inn to Universal that would be the Holiday Inn across from Universal. But it is the closest Holiday Inn Express. Lucas at the front desk is a legend I have never seen a person mentioned in so many reviews in such a positive way, and he does live up to it... More

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for staying at our Holiday Inn Express. Lucas will be thrilled to read your comments. We share all guest reviews with our team for any improvement areas, and we appreciate your detailed comments. Thanks again. More

Taunton, Somerset
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 3, 2014

Having just checked out of a Best Western in Cocoa Beach - were so relieved to arrive here! - Great first impressions. When we arrived we were greeted by a very pleasant and friendly receptionist who was bubbly and explained everything about the hotel/breakfast/gym/pool/key use etc. The reception area is really inviting - clean and modern with coffee and tea... More

Was this review helpful? Yes 2
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Tanya, Thank you so much for the nice detailed review of your stay at our Holiday Inn Express. We appreciate that you shared your experience and we hope to see you again. Thanks for the recommendation! More

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Additional Information about Holiday Inn Express Hotel & Suites Universal Studios Orlando

Address: 5605 Major Blvd, Orlando, FL 32819 (Formerly Sleep Inn & Suites @ Univ Studios)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Universal Studios Orlando 2.5*
Number of rooms: 196
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Also Known As:
Holiday Inn Express Hotel And Suites Universal Studios Orlando
Holiday Inn Express Orlando
Holiday Inn Orlando

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