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Holiday Inn Express Hotel & Suites Universal Studios Orlando

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5605 Major Blvd, Orlando, FL 32819 (Formerly Sleep Inn & Suites @ Univ Studios)
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Universal Studios Orlando
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660 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Destin, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I picked this hotel due to its close proximity to the training center I was attending. On check in I was greeted and thanked for being a IHG Rewards member which was very nice. The room was a little smaller than I expected. On the first night there I had to call down to the front desk due to teenagers... More 

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for choosing our Holiday Inn Express to host your stay in Orlando. We appreciate the feedback. We do apologize for the noise disturbance, and happy to hear security resolved the issue in a timely manner. Again thank you and we hope to see you again. More 

Miami, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Love the location about 10 min from Disney, staff is always nice no matter the shift and room was perfect for us. Breakfast is great, there consistent with having every item fully available. We love it, with a family of five its a huge plus. Have stayed at this holiday inn several times and have yet to dislike anything. The... More 

Was this review helpful? Yes 1
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for coming back to our Holiday Inn Express. We are please that we delivered the guest service you expected. We are happy we were able to recover Mickey Mouse for you. Thanks again and have a great day. More 

Watsonville, California
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Came here on my trip to see Harry Potter at universal. From the moment we got off the plane everyone was pleasantly nice. I absolutely loved it! The hotel, rooms staff and service were super friendly. Going out of their way to help in any way they could.

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

We are so happy to hear you will be back! Thank you for the great comments and we are pleased you enjoyed your stay at our Holiday Inn Express. Have a good day. More 

Runcorn, United Kingdom
Level Contributor
154 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We thoroughly enjoyed our stay at the Holiday Inn Express. The staff were very friendly, especially the receptionist. When we arrived we found out we had been upgraded to a suite. The coffee is free all day, as are the pancakes. The rooms were nice and spacious. The hotel also has a bus that stops off at Universal Studios and... More 

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for choosing our Holiday Inn Express to host your Orlando vacation. We appreciate the great review! Glad to hear you enjoyed the pancakes. We hope to see you again. More 

Cheshire
Level Contributor
278 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff here are very welcoming and friendly. We were upgraded to a suite as my husband is a Spire IHG member. Lovely to have a bit more space. Room is very nice and bathroom roomy too. Great to have a fridge in the room to keep drinks chilled. Ice machines are also available throughout. The pool area is also... More 

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for being an IHG Spire member. We appreciate that you chose our Holiday Inn Express to host your Orlando stay. We appreciate the great comments and hope to see you again. Have a great day. More 

Las Cruces, New Mexico
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband, 11-yr old son and I stayed here two nights. Our aim was to spend as much time at Universal Studios as possible so we did not spent much time at the hotel. Our room was quiet despite the hotel appearing to be full, and the beds were comfortable. The breakfast was above average for a Holiday Inn and... More 

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for completing a review of our Holiday Inn Express. We appreciate the nice comments. We are happy to hear you enjoyed your time at the Universal Parks. We hope to see you again. More 

McAllen, Texas
Level Contributor
108 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We checked into the hotel and the room was large and nice. It is close to universal probably a 4minute drive. The hotel does have a few undesirables in the hotel. The breakfast was packed but it seemed well stocked. The front desk employees were always polite they need to replace their mattresses.

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for sharing your experience at our Holiday Inn Express. Please be assured your comments will be shared with the entire team. We appreciate the feedback and hope you have a great day. More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 24, 2015

Good Hotel for your money. Pros: Friendly Staff Clean Rooms Cold AC Great Breakfast Nice pool Location is good No resort fee or parking fee Wendy's next door Offers late check out Cons: Small rooms- not typical for Holiday Inn No bathtub (issue if you have small children) only shower. Not walking distance to Universal as described in the hotel... More 

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for staying at our Holiday Inn Express. We are happy to hear that your family enjoyed the stay. We do have suites that are larger than our standard rooms and do have bathtubs. We apologize for any inconvenience with the AC cleaning procedure. We appreciate the detailed review and hope to see you again. More 

Singapore, Singapore
Level Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 21, 2015

The Hotel is very basic but suits the needs of those headed for Universal Studios as you spend most of your time at the theme parks. The location is good - just a short drive away from Universal Studios. The Hotel offers complimentary transport to Universal Studios but be careful to book this in advance as the limited spots get... More 

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for choosing our Holiday Inn Express to host your stay in Orlando. We are pleased you enjoyed the location. We do apologize for the internet and phone issues, and we will look into this immediately. We appreciate the review and hope you have a great day. More 

Rutland, Vermont
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 20, 2015

Property was OK, front desk staff were friendly and courteous, Imelda was very helpful with directions and local area restaurants. The rooms could use soft upgrades, and i would ask the Mgt to not allow their staff to play music while working in the halls in the morning as its a bit distracting/annoying and woke up our daughter. The pool... More 

Was this review helpful? Yes
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

This review is for the Holiday Inn Hotel & Suites Universal. More 

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