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Homewood Suites by Hilton Lake Buena Vista-Orlando

#70 of 329 Hotels in Orlando
Certificate of Excellence
3.0 of 5
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11428 Marbella Palm Court, Orlando, FL 32836
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Homewood Suites by Hilton Lake Buena Vista-Orlando
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Ranked #70 of 329 Hotels in Orlando
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 days ago
Vince P
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876 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We enjoyed the Comforts of our room,the place is right on top of I4 so you might want to request a room away from I4 if your not interested in waking up really early. The halls were dirty trash cans very full but our room was in good shape. We enjoyed the free breakfast and the evening reception. Nothing exceptional... More 

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Florida
Level Contributor
133 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I tend to favor Homewood Suites because of the 2 bedroom suites were my family of 4 can be comfortable in a nice clean room. This hotel is no exception. It is typical of the quality and cleanliness. I expect of this Hilton brand hotel. The hotel is on a backroad that can be used to get to International Drive/Universal... More 

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Mobile, Alabama
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Almost on top of I-4. Only one elevator working, wet towels, entire property filthy (halls not vacuumed, trash bins not emptied, dirty dishes), solicitors allowed in building to put flyers under doors, "appetizer" was lettuce and thinned down canned soup, plates at breakfast were dirty and we were told the dishwasher didn't work, no ice machines working in entire hotel,... More 

Was this review helpful? Yes 3
Les H, General Manager at Homewood Suites by Hilton Lake Buena Vista-Orlando, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great stay. Thank... More 

United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was all it stated on the website. I traveled with 4 kids and 2 adults. Our room was perfect. We had 2 queen beds, a living room with a sleep sofa and a kitchen. We stayed for 3 nights, used the pool and were very close to Downtown Disney & Universal. The location was very convenient driving to... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
BLACKSTONE
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For the money, this hotel is a great value. The two rooms and 2 TVs really work well with kids. Close to everything; 5 minutes from Disney, 10 minutes from Universal. Free breakfast was a plus. The evening social on Monday thru Thursday comes with free beer and wine; food just OK but free. Pool had a nice atmosphere but... More 

Review collected in partnership with Homewood Suites by Hilton

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US
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here with family for a week. Good Location, spacious rooms. Breakfast food quality was below what I was expecting. The Residence Inn next door had better food, just older installations. Service was limited as expected in this type of hotel, but they did their best when asked. Elevators are slow, one was broken the whole week we were there.... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I do not recommend this hotel for business or vacation. The staff is not responsive to repair request, breakfast is extremely low quality and for the money there are many other better choices in the area.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
Les H, Manager at Homewood Suites by Hilton Lake Buena Vista-Orlando, responded to this review

Thank you for your feedback it is greatly appreciated. I would like to apologize for the issues you had during the duration of your stay, we strive to make sure that everyone enjoys there stay. We sincerely apologize that we failed to meet your expectation. I have looked over the notes during the visit and addressed with the team members.... More 

London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has a perfect location for shopping and amusement parks. The room we had was spacious and perfect for three guests. Only downside in the room was sofa bed, which had the most uncomfortable mattress i have slept on. Breakfast was average as food was always cold, but hey it was free. Pool was on the small side and... More 

Was this review helpful? Yes 1
San Diego, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had such a wonderful week in Orlando and very much enjoyed our quiet retreat at the Homewood Suites to balance our visits to various theme parks. The staff were so very kind and helpful. We used a combination of the free shuttle and Uber to get to and from the parks and we came back every day for a... More 

Review collected in partnership with Homewood Suites by Hilton

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Cleveland, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was suitable for a larger family on a budget. Accommodations were as expected and location to Orlando attractions was good. However, the complimentary transportation on shuttle buses to the attractions in the area was not the best. The times for departure from the hotel to the parks and then the returns from the parks to the hotel were... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Pool area(10)
  • Free breakfast(7)
  • Bedroom suite(6)
  • Downtown disney(5)
  • Very good(4)
  • Friendly and helpful(3)
  • Garden inn(3)
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