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Hard Rock Hotel at Universal Orlando

4.0 of 5 5800 Universal Blvd, Orlando, FL 32819
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Hard Rock Hotel at Universal Orlando
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Hard Rock Hotel at Universal Orlando
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4,369 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hard Rock Hotel at Universal Orlando
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Nicholasville, Kentucky
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed April 12, 2012

We booked the Hard Rock because it was the only Universal hotel to accommodate 5 people in a room. We were traveling with our kids and preferred not to split up into separate rooms, so the "Deluxe Room with Two Queen Beds and a Pullout" was great for us. The room itself was large with 500 sq ft of space... More 

Was this review helpful? Yes 1
Dublin, Ireland
Contributor
20 reviews 20 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed April 12, 2012

I stayed in Hard Rock in Sept and enjoyed it so much that we stayed again in March. I experienced a very different holiday and not in a good way. The services the hotel can offer are extensive and very good however the level of service varies so differenty depending on who you encounter in the hotel. We booked a... More 

Was this review helpful? Yes 5
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for sharing your experience at Hard Rock Hotel at Universal Orlando. We greatly appreciate your feedback. We apologize that you had some concerns during your stay with us. Our staff strives to ensure every guest has a wonderful experience and we apologize for this issue. Please feel free to reach out to us directly to discuss further, by... More 

Toronto, Canada
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 11, 2012

We stayed at the Hard Rock Hotel for 2 nights as part of our vacation in Orlando over this year's March break. Two adults and two kids stayed on the concierge floor. The close access to Universal Studios along with the automatic fastpass made the extra cost of the hotel worthwhile. The kids really enjoyed the pool and, in particular,... More 

Was this review helpful? Yes 1
Stockton-on-Tees, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 11, 2012 via mobile

The pool area was overcrowded and the rooms a little too small. But the reason you book into any of these hotels is a fast pass and early into Harry Potter and that's what we got, the Kitchen does great breakfasts.

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Easley, South Carolina
Top Contributor
331 reviews 331 reviews
57 hotel reviews
419 helpful votes 419 helpful votes
4 of 5 stars Reviewed April 10, 2012

We stayed here 4 nights from Sunday 4/1/12 to Thursday 4/5/12. We booked our stay in September '11. We were staying in one of their over-sized rooms (around 500 square feet) that contained a sleeper sofa. We needed this since we have 3 sons. We stayed at Portofina Bay Resort 3 years ago and wanted to try a different property.... More 

Was this review helpful? Yes 5
Hudson, New Hampshire
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 10, 2012

We went to Universal Studios Orlando for the kids winter break and had an amazing time. We stayed at The Hard Rock Hotel at Universal. The hotel was great! It was only a short walk to both parks and City Walk. Every staff member we encountered was extremely polite and helpful. While watching a movie poolside, we asked for popcorn... More 

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Loudonville, Ohio
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 9, 2012

I joined my son's family on a jouney to wonderland. It was a wonderful hotel staffed with very friendly and helpful people. I think these people really love their jobs. My only problem---and since I am a lady of a senior age I think it might be age related----the music was at times too loud when trying to relax by... More 

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Lake Grove, New York, United States
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 9, 2012

this hotel needs to be updated. We booked a week during my kids winter break from school. We stayed one night and left. The rooms are really small and dirty. I don't know how they get the rating they do. I had a hard time giving them a 2.

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San Francisco, California
Top Contributor
101 reviews 101 reviews
42 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed April 9, 2012

This is a great hotel, but if you are going to Universal Studios, you cannot beat this hotel. It is close to the parks (you can walk, take a boat, or a pedicab). As a guest, you can get into Islands of Adventure an hour early (beat the crowds to Harry Potter), and you get a specail access pass that... More 

Was this review helpful? Yes 3
Aurora, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 9, 2012

Tried a DIFFERENT hotel this March Break and were very disappointed. The Hard Rock is one of the best in Florida! We usually stay in Club level rooms and love the extras. It is worth every penny. The customer service is truly exceptional. When it was raining outside they handed us towels as we entered the hotel. And they were... More 

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Hotel Summarization (Beta)

What travelers say

  • Express pass(130)
  • Harry Potter(116)
  • Pool area(105)
  • Club level(62)
  • Very nice(50)
  • Theme park(48)
  • Room key(35)
  • Well worth(21)
  • Short walk(18)
  • Early entry(16)

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Priceline, getaroom.com, Odigeo and Tingo so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hotel Style:
#20 Luxury Hotel in Orlando
#26 Green Hotel in Orlando
#42 Business Hotel in Orlando
#44 Family Hotel in Orlando
#58 Romantic Hotel in Orlando

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