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All 328 Orlando hotels

Hard Rock Hotel at Universal Orlando

4.0 of 5 Hotel   |   5800 Universal Blvd, Orlando, FL 32819
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Hard Rock Hotel at Universal Orlando
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83%
Ranked #55 of 328 hotels in Orlando
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
christie629 Maryland
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3,636 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (638)
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Maryland
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spent five nights here with family for summer vacation. Upgraded to club level, seventh floor rock royalty. The room was nice however there were a couple things that for the price I thought should've been addressed: 1) OMG, the room is hot. The rooms have a motion sensor so when you leave the room to go to sleep it sets... More

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

pricey but worth it due to the express passes, beautiful hotel, very luxurious, no need to leave, you can stay onsite and do everything. The Kitchen restaurant has an awesome buffet breakfast. They make everything easy

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Fort Myers, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Nice room but dusty, thin walls. Had issues with reservations, check-in and parking fees. Check everything carefully. Walking to park was annoying due to many taxi bikes making you move out of the way.

Review collected in partnership with Hard Rock Hotels & Casinos

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UK
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We have just returned from an overnight stay here which proved to be perfect for our visits to the Universal parks. We arrived at 7 am to take advantage if the pre-registration option which gave us early entry to the parks and fast passes for everything except the Harry Potter rides. As it is extremely busy at this time of... More

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Orlando
1 review
4 of 5 stars Reviewed yesterday NEW

We arrived for a 5 night stay and was greeted promptly. The stay was very nice no problems. The service in the restaurants and stores was very good and housekeeping was very prompt. I would recommend this hotel.

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 2 days ago NEW

For what you pay and for what you receive, other options and choices should be considered. Food is excellent, staff are nice. Rooms are about average. Convenience to parks was perfect. Pool could use more umbrellas and newer lounge chairs.

Review collected in partnership with Hard Rock Hotels & Casinos

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Southern New England
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was our 2nd family stay at the Hard Rock. I think the rooms and halls are showing their age. Large bags of trash from the maids were left in the hall for most of the day and the hallway carpets and walls were pretty beat up. It's time for some renovations. It was a bit tight in a standard... More

Was this review helpful? Yes 3
Glasgow, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spent 2 nights here as a surprise for husband and sons. The room was very spacious even for the 4 of us. Restaurants were expensive though so didn't eat in hotel. Staff were friendly and helpful. The fast passes were what made it for us and getting them for the whole 3 days was fab for sons as they could... More

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New York City, New York
Contributor
11 reviews 11 reviews
2 of 5 stars Reviewed 2 days ago NEW

Air conditioning was not working properly. It never stayed at a certain temperature. Had to call maintanence two times to override settings. Also room was not attented to the day before last when arrived in room at 4pm. I had to call and complain. Also I requested laundry bags for my two rooms 1122 and 1124 and never received them... More

Review collected in partnership with Hard Rock Hotels & Casinos

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Naperville, Illinois, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great stay at the Hard Rock. Daniella at check in is amazing (and has an incredible ability to recall guest names and make them feel special!). My son says this is his favorite hotel yet - this is quite a compliment as my family accompanies me on business travel often so he has stayed at some really nice places in... More

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Express pass(146)
  • Harry Potter(139)
  • Pool area(120)
  • Club level(72)
  • Very nice(60)
  • Theme park(58)
  • Room key(35)
  • Short walk(24)
  • Well worth(21)
  • Royal pacific(21)

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel

1,526 photos of this hotel

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Deluxe King Room (12)
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Deluxe Queen Room (15)
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Standard Room (75)
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The Hotel (110)

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#19 Luxury Hotel in Orlando #30 Green Hotel in Orlando #43 Family Hotel in Orlando #48 Romantic Hotel in Orlando #55 Top resorts Hotel in Orlando #80 Business Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
Live like a rock 'n' roll superstar at the exciting Hard Rock Hotel at Universal Orlando® You’ll feel like rock 'n' roll royalty with impeccable accommodations, a wealth of recreation and personal service and attention fit for an "A-List" celebrity. The Hard Rock Hotel is lively, yet laid back. Classy, yet totally casual, with a sand beach pool that immerses you in sound, not just water; authentic rock 'n' roll memorabilia; the legendary Palm Restaurant and more. You don't have to be a rock star to stay at Hard Rock Hotel. But after just a few hours, you’ll definitely get used to living the lifestyle.Hotel guests also enjoy an exclusive package of theme park benefits, including:* Early Park Admission† to Islands of Adventure, one hour before the theme park opens (valid theme park admission required)* Universal Express ride access* to skip the regular lines throughout both theme parks - a FREE benefit worth up to $87 per person, per day (valid theme park admission required) * Complimentary water taxis or shuttle buses to make getting around the resort fast and easy so you can make the most of your time* And more. ... more   less 
Number of rooms
650

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