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Hard Rock Hotel at Universal Orlando

4.0 of 5 5800 Universal Blvd, Orlando, FL 32819
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Hard Rock Hotel at Universal Orlando
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Hard Rock Hotel at Universal Orlando
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4,676 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Petersburg, Florida
Top Contributor
142 reviews 142 reviews
10 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars NEW

This property is the perfect spot to stay if visiting Universal, City Walk or Islands of Adventure!! We bit the bullet on pricing for a room because we planned 3 days at the surrounding attractions and it was well worth the price, convenience and offerings this Hard Rock has. Everything you are looking for in a vacation is right at... More 

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Newcastle upon Tyne, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here January 2015. Spent two nights here in order to be on site for access to the theme parks. First of all, two great perks to staying at The Hard Rock: you get an unlimited express ticket passes so that you can queue jump many of the attractions in the parks, and secondly, you get into the park an... More 

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Los Angeles, California
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

I recently stayed at the Orlando Hard Rock Hotel -- the rooms were very comfortable and clean - (just note: the bed covering is very thin which is fine but don't assume you need the same level of air as in those hotels with a duvet -- you will be freezing...) -- the hotel is an easy walk to Universal... More 

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Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Beautiful facility and grounds. Great meal choices, even in the wee hours of the morning lol. Plus, short walk to the theme park. The staff was very friendly and willing to help out. We had such a fun time!

Was this review helpful? Yes 1
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Jeffrey, Thank you for your recent review regarding your time at the Hard Rock Hotel at Universal Orlando. I am so glad to hear that our world class staff provided you with the above and beyond service the Hard Rock brand is known for. It was such a pleasure to host you for your vacation stay experience and I... More 

Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

We had planed to eat here in advance and was looking fall wards very much to going here again , we where very disappointed with the service and meal we where treated poorly the staff where poor and the food wasn't as good as usual I wouldn't visit again poor we where dismissed as we didn't buy the photo on... More 

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel during one of the conventions in Orlando. Rooms are a little aged, but the pool and facilities are well-kept. Pool experience was great, with performances round the clock and movies at night. Breakfast was good too, and the cafe serves great ice-cream till 9pm. Service was quick and friendly. The only downside is that this hotel... More 

Was this review helpful? Yes 1
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you so much for your recent feedback regarding your time at the Hard Rock Hotel at Unviersal Orlando. Our world class pool is a great way to relax; whether it be enjoying the under water sounds pumped in by our state of the art speakers or taking in the sun while grabbing food and drinks from the staff at... More 

New Braunfels, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place rocks! You get blown away when you enter. The rock n roll memorabilia all over is awesome. The best thing about it is the pool. Complete with a water slide, games, a sandy beach area, and great drinks. It's a little hard to find a chair sometimes but it was a nice break after walking around Universal Studios... More 

Was this review helpful? Yes 2
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Joe, We are thrilled you had such a great time at our hotel and enjoyed all the amenities we have to offer. Guests from all over the world love the ambiance and feel of our pool and especially the underwater speakers! Thank you for taking the time to write a review and we look forward to having you stay... More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It's not the cheapest place around, but it was worth it to stay there for the express pass and easy access to Universal Studios. The hotel itself was spacious and nice with a large lobby and terrace area to hang out in while waiting for people.

Was this review helpful? Yes 1
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for sharing your feedback regarding your recent stay at the Hard Rock Hotel at Universal Orlando. I am so glad to hear that we provided a rock star quality vacation experience during your time with us. Our newly renovated rooms add an exciting new vibe to the already rockin' good times we feature here at the hotel. Thank... More 

Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

First of all, if you are going to play music all day through the surround sound speaker system in every room, restaurant, pool side, lobby, etc, how about playing some Rock and Roll. Not the freaky stuff. Other than that, the rooms were nice, however it took a long time for our rooms to be cleaned. When I return from... More 

Was this review helpful? Yes 3
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your honest feedback. We are always looking to enhance our guest's experiences and it is through comments and reviews such as yours that we are able to make any necessary changes. I am glad that you had great experiences with our staff & enjoyed our facilities as we are very proud of our hotel and amazing team... More 

Ilfracombe
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for 4 nights in Feb 2015. We had not been to Orlando before but had read other reviews and booked this hotel as we wanted to be near the parks and have decent accommodation. This hotel exceeded our expectations. The checking in process was fast, staff were all exceptionally helpful and friendly and the rooms are spacious... More 

Was this review helpful? Yes 4
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Jo, Thank you for sharing your feedback regarding your recent stay at the Hard Rock Hotel at Universal Orlando. I am so happy to hear that our world class staff provided you with the high caliber of enthusiasm guests have come to expect from the Hard Rock brand. We pride ourselves on our team going above and beyond to... More 

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Hotel Summarization (Beta)

What travelers say

  • Express pass(106)
  • Harry Potter(92)
  • Pool area(88)
  • Club level(47)
  • Very nice(39)
  • Theme park(34)
  • Room key(24)
  • Well worth(18)
  • Short walk(14)
  • Early entry(13)

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hotel Style:
#19 Luxury Hotel in Orlando
#26 Green Hotel in Orlando
#34 Business Hotel in Orlando
#38 Family Hotel in Orlando
#54 Romantic Hotel in Orlando

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