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Hard Rock Hotel at Universal Orlando

4.0 of 5 5800 Universal Blvd, Orlando, FL 32819
#59 of 327 Hotels in Orlando
3,977 Reviews 4.5 of 5 stars
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Hard Rock Hotel at Universal Orlando
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Hard Rock Hotel at Universal Orlando
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3,977 reviews from our community

Traveler rating
    2,142
    1,140
    395
    198
    102
See reviews for
2,465
532
26
129
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (702)
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Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

This was our first foray into the $300 plus a night hotel. Let me start by saying we were not all that impressed. This was my wife and I one year anniversary so I figured I would go all out. We pulled up and we were impressed by the outside of the hotel, but our impressions quickly went to confusion.... More

Was this review helpful? Yes 1
Buenos Aires, Argentina
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a huge hotel full of people and kids, so the fact of being in the Club Floor (of course when it can be afforded) is a must. It is really walking distance to the parks, and if you are tired the boats give you real priority when you wait at Universal. All the benefits like Express pass are... More

Was this review helpful? Yes 1
Jacksonville, Florida
2 reviews
5 of 5 stars Reviewed yesterday NEW

The Hard Rock is always a great way to enjoy Orlando and Universal Studios. It is clean, friendly and a cut above- access to City Walk and the Parks are a plus. The manager, Raj was so personable and truly knew how to help his guests enjoy their stay. Large hotel with so many amenities, small hotel feel when the... More

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
Tampa, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We do love all the benefits of this hotel but I really was "rocked" by the bill. The $20 a night for parking should be included in the price. Also, I paid $50 a day in state and local taxes for the room. A trip to the bar at the pool set me back $18. On the other hand, the... More

Was this review helpful? Yes 1
Tampa, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

The entire staff goes the extra mile to make you feel special and pampered-that includes valet, housekeepers, club level assistants (notably, Nan), and front desk personnel (James). We were fortunate to have a 3 bedroom on the club level for 2 adults and 11 fourteen year old girls. Club level includes meals/drinks throughout the day,. The girls were there for... More

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Alanya, Antalya, Turkey
Contributor
16 reviews 16 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

I had really big expectations from this hotel but it is just an average hotel. The good side is the location,if you want to visit the universal parks than you are at the right place. They have water taxis directly to the entrance of the parks and give fast pass tickets for free.

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
Newtownards, Northern Ireland, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We have just returned from a 7 day stay at the Hard Rock. We arrived and were so excited the place was buzzing. Check in was brilliant and we proceeded to our room. We were amazed at the condition of the corridore so filthy carpets all stained. The room itself was just ok but in need of an update. The... More

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Booked as part of a AAA package to experience the new Harry Potter areas at Universal Studios with friends. Room clean, staff friendly. Appreciated the tip about using the pool on checkout day...late checkout til noon, then store your luggage with staff. Use the body rock spa -- they have large lockers and showers you can use free of charge.... More

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Orlando
1 review
5 of 5 stars Reviewed 2 days ago NEW

This place is just way cooler than other hotel. The other luxury brands just come off fake like everyone is reading a script. This place awesome with some amazing memorabilia and they give you a free play list for your room, such on that Marriott.

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
San Antonio, Texas
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay here while in Orlando. We were only planning on visiting Universal Studios, which is a 15 minute walking distance from hotel. There is also a water taxi you can take, which was a relief for our aching feet after a long day at the park. The room was nice, clean and had a fridge. There is... More

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Hotel Summarization (Beta)

What travelers say

  • Express pass(146)
  • Harry Potter(139)
  • Pool area(120)
  • Club level(72)
  • Very nice(60)
  • Theme park(58)
  • Room key(35)
  • Short walk(24)
  • Well worth(21)
  • Royal pacific(21)

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel

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Expert photo by TripAdvisor: "The Pool at the Hard Rock Hotel At Universal Orlando Resort"
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Expert photo by TripAdvisor: "The Standard Room at the Hard Rock Hotel At Universal Orlando Resort"
Expert photo by TripAdvisor: "The Standard Room at the Hard Rock Hotel At Universal Orlando Resort"
Expert photo by TripAdvisor: "Bathroom at The Standard Room at the Hard Rock Hotel At Universal Orlando Resort"
Expert photo by TripAdvisor: "Fitness Center at the Hard Rock Hotel At Universal Orlando Resort"
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