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All 329 Orlando hotels

Hard Rock Hotel at Universal Orlando

4.5 of 5 Hotel   |   5800 Universal Blvd, Orlando, FL 32819
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Hard Rock Hotel at Universal Orlando
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83%
Ranked #49 of 329 hotels in Orlando
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
charlotte d Wirral
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3,245 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wirral
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here mid-March as a family of four (all adults). It was our 6th visit in the past few years and we stayed for one week on the concierge/ Club Level. Check-in is brilliant there's always a lot of people on the desks and they are so helpful. Plenty of luggage men to take your bags directly to your room... More

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Upminster, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the hard rock hotel for 2 nights during our 2 week family holiday to florida. We have always stayed at this hotel for a few nights of the holiday since we've been coming to Florida, as part of the package has always been the fast passes in the universal theme parks. The hotel was good - the... More

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Inverness, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed with family April '14. Rooms are small and basic by USA standards. Decor and carpets on 5th floor, especially hall carpets , were faded and worn - not a good first impression. Have heard the comment "you don't stay there for the accommodation" a few times ans know what they mean. The rooms don't match the prices but the... More

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Biddulph, United Kingdom
Top Contributor
85 reviews 85 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had the most fantastic experience at Hard Rock. Nothing was too much trouble. Everybody was friendly and happy. All food was tasty and all drinks were great too. Perfect location for the parks. Great to have the Express pass included because they're definitely a necessity. Will be back here as soon as we can. Thank you to everyone at... More

Review collected in partnership with Hard Rock Hotels & Casinos

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Baton Rouge, Louisiana
1 review
2 of 5 stars Reviewed 4 days ago NEW

Booked two rooms six months in advance for the total price of of around $2,000. When we arrived we discovered that the $2,000 only covered one room dispite having confirmations that proved otherwise. Felt we were intentinally deceived by the online system and judging by the reation of the staff at check-in this is not the first time they experienced... More

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Clifton Park, New York
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Hard Rock Hotel is a wonderful place to stay if you are going to be visiting Universal Studios. The walk back and forth once or twice daily will help burn those extra calories from the additional food/drink. They also have a free boat ride and bicycle type rickshaws that can take you there. Loved the pool area. Very well... More

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HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando! Glad to hear you enjoyed being part of our Rock Royalty Level. There is nothing like watching the fireworks from Universal Studios and relishing in snacks at the lounge. Hope to see you again soon! More

Orlando
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Hard Rock was as good if not better than we expected. The staff and service are exceptionally good as are the facilities. The food is delicious but not cheap. The pool area is really good but the pool is not very deep, but that was not a problem for us. The hotel is within easy walking distance from the... More

Review collected in partnership with Hard Rock Hotels & Casinos

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HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando! Thanks for the recommendation! We pride ourselves on providing Rock Star Service. Make sure to take advantage of the early park admission so you can beat the lines to Harry Potter's Forbidden Journey. Rock On! More

Boston
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Easy access to everything. A boat ride to Universal Studios. What more can I say? Treat yourself and the kids to a relaxing, fun and convenient place to stay. The kids will love it and so will you. I forgot, the restaurant (The Kitchen) has a pretty good menu, too!!!

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HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando! Thanks for Rock Star review. Whether it's a boat ride or a walk through the butterfly garden you will be sure to get to the Universal Orlando Resort theme parks quickly. Make sure you grab a copy of our Memorabilia Tour Book next... More

Orlando
1 review
3 of 5 stars Reviewed 5 days ago NEW

Love the location and vibe of this hotel but the rooms were looking a little tired and the housekeeping service was lacking. They need to update the rooms and hire more staff but the staff they do have are very friendly and the hotel pool and restaurants are excellent. For the location alone I would stay here again but upgrade... More

Review collected in partnership with Hard Rock Hotels & Casinos

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We've been here a couple of times now and it's our Universal hotel of choice. Rooms are excellent, staff are welcoming and friendly and the facilities like the Pool etc. are outstanding. We tend to eat in Citywalk as prefer the choice but nevertheless would still recommend the Hard Rock as in our view it's the best way to 'do'... More

Was this review helpful? Yes 1
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando! We are glad to hear that you enjoyed our rock 'n' roll style to resort life. Make sure to check out The Kitchen Restaurant on the 1st floor next time around to enjoy a rock star breakfast! We hope to see you back... More

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Hotel Summarization (Beta)

What travelers say

  • Express pass(146)
  • Harry Potter(139)
  • Pool area(120)
  • Club level(72)
  • Very nice(60)
  • Theme park(58)
  • Room key(35)
  • Short walk(24)
  • Well worth(21)
  • Royal pacific(21)

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotel in Orlando
#24 Green Hotel in Orlando
#46 Family Hotel in Orlando
#49 Top resorts Hotel in Orlando
#49 Spa Hotel in Orlando
#55 Business Hotel in Orlando
#57 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hard Rock Hotel at Universal Orlando 4.5*
Official Description (provided by the hotel):
Live like a rock 'n' roll superstar at the exciting Hard Rock Hotel at Universal Orlando® You’ll feel like rock 'n' roll royalty with impeccable accommodations, a wealth of recreation and personal service and attention fit for an "A-List" celebrity. The Hard Rock Hotel is lively, yet laid back. Classy, yet totally casual, with a sand beach pool that immerses you in sound, not just water; authentic rock 'n' roll memorabilia; the legendary Palm Restaurant and more. You don't have to be a rock star to stay at Hard Rock Hotel. But after just a few hours, you’ll definitely get used to living the lifestyle.Hotel guests also enjoy an exclusive package of theme park benefits, including:* Early Park Admission† to Islands of Adventure, one hour before the theme park opens (valid theme park admission required)* Universal Express ride access* to skip the regular lines throughout both theme parks - a FREE benefit worth up to $87 per person, per day (valid theme park admission required) * Complimentary water taxis or shuttle buses to make getting around the resort fast and easy so you can make the most of your time* And more. ... more   less 
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel

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