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Hard Rock Hotel at Universal Orlando

Travelers' Choice award winner
#44 of 327 Hotels in Orlando
GreenLeadersBronze level
4.0 of 5
5800 Universal Blvd, Orlando, FL 32819
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Hard Rock Hotel at Universal Orlando
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Hard Rock Hotel at Universal Orlando
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4,841 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was my first time at a Hard Rock property and I honestly did not know what to expect. What the family and I got was great service, fun, in an edgy and enjoyable property. Pros: location (five minute walk to Universal parks), pool, comfortable rooms, and genuinely real fun and friendly people. No one fails to greet you with... More 

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Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

stayed here for 6 nights end of march start of april, what a fantastic hotel. its the staff that make it, fisrt was christie on reception a credit to your hotel she was just great so helpfull and always smiling, all of the valet boys on the front, the people behind the beach bar and velvet bar just all so... More 

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Glasgow
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at Hard Rock in a Club Room for 8 nights (following on from 6 days at the Grand Floridian). We really enjoyed our stay, the room was very comfortable and well serviced. The Club Lounge was great and the staff very friendly and obliging - thanks to Nan, Junior and the team who made us all feel special.... More 

Was this review helpful? Yes 2
New York
Top Contributor
79 reviews 79 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

It breaks my heart a bit to write this review but I also feel i have to. I have stayed at the hard rock Orlando 4 times before and each time it was a very good experience. I enjoy the Universal Park quite a lot, but my recent experience here was just ok. For starters, we checked in and were... More 

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Orlando
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is one of the best ways to experience the parks. The check-in process makes it easy and really quick to get to the parks and start enjoying without worrying about your bags or your room. The staff is motivated, happy and always ready to help. Everything is another level of clean and the displays make rock fans as well... More 

Review collected in partnership with Hard Rock Hotels & Casinos

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Adelaide, Australia
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Feel like a celebrity from the moment you arrive! I stayed here in August last year whilst visiting the Universal theme parks. Room was a generous size for us with neat coffee making facilities. The vanity outside of the bathroom was a brilliant idea for three women all rushing to get ready at the start of each day! This hotel... More 

Was this review helpful? Yes 2
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your sincere review and for the perfect score! It is truly our pleasure to ensure all our guests have a rockin' good time at the Hard Rock Hotel at Universal Orlando. The hotel's proximity to the theme parks and the Unlimited Express Passes put together make the Hard Rock Hotel at Universal Orlando the best place to... More 

Ware, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here last year for four days fantastic room service was great breakfast was great value all-round perfect place to stay by the time you buy fast passes it works out just as cheap to stay in one of these hotels Will be returning next year

Was this review helpful? Yes 1
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Justin, Thank you for taking the time to write your recent perfect five star review regarding your time at the Hard Rock Hotel at Universal Orlando. I am glad to hear that your four days were absolutely rockin'. The included Universal Unlimited Express Passes are in fact a great value and are a fantastic way to skip ahead of... More 

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We (2 adults and 2 children; 7 and 11) stayed here for the last 2 days of our visit to Orlando to take advantage of the priority Universal parks tickets you get when staying at a Universal hotel. This hotel is so cool and you are surrounded by Rock n roll memorabilia and themed artefacts. The room was stylish and... More 

Was this review helpful? Yes 3
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We are thrilled you had such a great time at our hotel and enjoyed all the amenities we have to offer. Guests from all over the world love the ambiance and feel of our hotel and especially the short walk to the Universal Orlando Resort parks! Thank you for taking the time to write a review and we look forward... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed during spring break and had a fantastic time. Checked in around noon and much to our surprise our room was ready. Room was clean and and had no problems. Location was nice with just a short walk to the parks. Went celebrating my sons 7th birthday and they made him feel very special bringing him cake in the evenings.... More 

Was this review helpful? Yes 2
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for sharing your son's birthday celebration with us during your recent stay at the Hard Rock Hotel at Universal Orlando. I am glad your room and the hotel's layout truly made you feel like a rock star. The hotel's proximity to the theme parks puts you in the heart of excitement as you are just a mere minutes... More 

West Bromwich, United Kingdom
Contributor
15 reviews 15 reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for one night so we could have the unlimited passes over easter as we knew it would be busy checked in at 7am and left bags with reception and got our express passes easily for both parks for two days. got a text about 3ish to say the room was ready - we were family of 6 and... More 

Was this review helpful? Yes 3
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you so much for your enthusiastic review and for the perfect score! We are thrilled you had such a great time at our hotel and enjoyed all the amenities we have to offer- even if it was for just a single night's stay! Thanks again for taking the time to write a review and for sharing it with the... More 

Hotel Review Summarization

What travelers say

  • Express pass(82)
  • Pool area(74)
  • Harry Potter(73)
  • Club level(38)
  • Very nice(35)
  • Theme park(29)
  • Room key(15)
  • Well worth(14)
  • Short walk(13)
  • Early entry(9)
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