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Hard Rock Hotel at Universal Orlando

4.0 of 5 5800 Universal Blvd, Orlando, FL 32819
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Hard Rock Hotel at Universal Orlando
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Hard Rock Hotel at Universal Orlando
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4,087 reviews from our community

Traveler rating
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    1,162
    408
    203
    106
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2,522
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
3 of 5 stars Reviewed yesterday NEW

We stayed here with our 6 adult children and 2 of their partners so we were a group of 10 altogether . I chose this hotel because I thought they would enjoy it and they loved it. They found it lively, busy and in a great position. I didn't enjoy it so much although I did enjoy it's position. The... More

Review collected in partnership with Virgin Holidays

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Orlando, Fl
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

We love this hotel as we stay at least twice a year. We were very disappointed with the quality of room service and amenities. There is no bottled water available in the room and no mini bar - just an empty fridge. Room service take s forever and frankly is less than stellar. Highly recommend the cabana if visiting the... More

Review collected in partnership with Hard Rock Hotels & Casinos

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Palm Beach Gardens, Florida
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Loved it and for our needs perfectly. Was attending HHN at Universal and it was awesome to just walk to the parks and not have to fight with driving and people and parking. We got in a special entrance on the side of the park to avoid crowds. Had fast pass the next day to avoid the lines at Island... More

Was this review helpful? Yes 1
Overton, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had the best atmosphere, excellent service, and right at both parks and city walk. Will be back to this hotel for sure! Try to get a pool view is breath taking. Coffee shop is quick service with great snacks. Hard Rock store has more unique clothes and items than the Hard Rock Cafe.

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

this hotel has got to be the best hotel ive personally ever stayed in only because you are defiantly living the rock star life when you stay here! when me and my family stayed here we also got the fast passes for universal! it was great! jumping the queues I loved every minute of it!! the hotel itself is a... More

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Brampton
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed from Sept 29 until Oct 3rd. We really enjoyed ourselves after the room key problem was resolved. It took three trips back to the front desk, but it was resolved on the third visit. The hotel is a five minute walk to the parks and the City Walk. There is also a complimentary water taxi which is perfect... More

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Hornchurch, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It was all we hoped it would be. A very good 5 star hotel. Went with two sons one of whom celebrated his 21st birthday. It was so good, we all loved every minute. Lovely clean rooms, serviced daily, and staff couldn't do enough to make your stay a memorable one. Would love to return.

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1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

First week was great but the second week was poor. Customer service was terrible and the rooms were dirty. Only positives from this hotel was location to Universal and the restaurants they have to offer. Not good value for money and won't be coming here again!

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Aylmer, Quebec, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My family and I stayed Oct 7th through the 14th. This was my second stay at this hotel. The hotel is really close to the parks, which is one of the reason's why we picked it because my parents have mobility problems. Plus the unlimited express is an incredible value, especially if you or your children like to go on... More

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Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed for 3 nights while going to universal parks. This hotel is so cool we felt that hanging out at the pool with the music pumping was just as much fun as going to the parks. I would stay at hard rock again in a heartbeat. Food and rooms were awesome too

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Hotel Summarization (Beta)

What travelers say

  • Express pass(137)
  • Harry Potter(128)
  • Pool area(115)
  • Club level(69)
  • Very nice(57)
  • Theme park(55)
  • Room key(35)
  • Short walk(22)
  • Well worth(21)
  • Royal pacific(20)

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel

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