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Hard Rock Hotel at Universal Orlando

Travelers' Choice award winner
#40 of 329 Hotels in Orlando
GreenLeadersBronze level
5800 Universal Blvd, Orlando, FL 32819
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Hard Rock Hotel at Universal Orlando
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5,341 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed yesterday NEW

If you are visiting Orlando for Universal Studios, I recommend the Hard Rock. 1) As a Universal resort hotel Fast Pass is included to all room occupants, saving you big bucks. You also get a one hour early access to the parks' main attractions, which is invaluable. 2) vs. the other two resort hotels another benefit is that you are... More 

Was this review helpful? Yes 1
Halifax, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We decided to stay at this hotel for the second time. The staff and the location are brill. This year we stayed on Rock Royalty Level. All the staff at Rock Royalty are nice, kind and polite that's just for starters. I would especially like to thank Nan, Hoa, Junior, Matt and Steven. The Ice Cream from Emack and Bolios... More 

Was this review helpful? Yes 1
Northeastern Ohio
4 of 5 stars Reviewed yesterday NEW

I recently stayed at the Hard Rock Hotel at Universal Orlando for four nights, five days. The hotel is gorgeous, with spacious rooms, an unbelievably beautiful pool and grounds, and within walking distance of Universal Studios, Islands of Adventure, and City Walk. Unfortunately, the service at the Hard Rock was poor at times during our experience. We arrived at approximately... More 

Was this review helpful? Yes 3
Hoover, Alabama
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

We just spent 7 nights at HRH Oralndo. This was an excellent experience! We are a family of 5 and were able to be accommodated in 1 club level King room. HRH has done an amazing job with their recent updates. The furnishings were nice, bed very comfortable. I want to commend their staff on excellent service. Everyone was so... More 

Was this review helpful? Yes 3
Newry, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

We checked in for 1 night to make use of the Fast passes for Islands of Adventure and Universal Studios. From stepping into reception we were made to feel like family coming home rather that guests. Natasha and Amanda on reception were excellent, our room was not ready but it was very easy to leave our bags at Bagage Services.... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 2
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

This holiday we have stayed at cabana bay resort, hard rock hotel and Waldorf Astoria in Orlando. The rock theme of the hotel was good with some interesting exhibits. Fast passes worked well, but they do not cover the Harry Potter stuff so you need to get up early to make use of the exclusive early access. In comparison to... More 

Was this review helpful? Yes 2
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for a few nights in October 2014 around the time of our wedding at the Hard Rock Cafe. The hotel is stunning and the staff look after you so well from the word go. One of the managers personally took care of our marriage certificate before it could be collected to be taken to the Court House,... More 

Was this review helpful? Yes 4
Littleton
5 of 5 stars Reviewed 2 days ago NEW

This Hotel is outstanding. We have stayed here 2 times in the past 4 years and would not stay anywhere else if visiting the Universal Studios properties. The staff are outstanding and the pool is a hit with the kids!

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
Oslo, Norway
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The staff does make a difference. And here the staff is great. Had a super fun time here. And the service in the concierge lounge was great. Loved the happy hour up there. Great snacks and drinks. Served by the fab staff there. Must say that man named Junior there really made a difference. He is a star :-) As... More 

Was this review helpful? Yes 1
Orlando
1 review
5 of 5 stars Reviewed 2 days ago NEW

Another brilliant stay at the hard rock hotel . Fantastic facilities and very friendly atmosphere. Highly recommend staying here to anyone . It rocks . With free fast passes included for universal and islands of adventure it's a no brainer.

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 2
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