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Hard Rock Hotel at Universal Orlando

Travelers' Choice award winner
#43 of 327 Hotels in Orlando
GreenLeadersBronze level
5800 Universal Blvd, Orlando, FL 32819
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Hard Rock Hotel at Universal Orlando
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Hard Rock Hotel at Universal Orlando
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4,874 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle
Top Contributor
270 reviews 270 reviews
94 hotel reviews
231 helpful votes 231 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very convenient for visiting the Universal theme parks - it’s the closest hotel, you can walk to the park entrances and "downtown" area with restaurants, shops and movie theater. Also there's a boat that will take you to/from the marketplace, and guys with pedicabs who work for tips. You also get the Express Pass as a hotel guest, which saves... More 

Was this review helpful? Yes 1
Cancun, Mexico
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel location is convenient for universal but I would not recommend staying for more the 1-2 nights. The food and drink prices are outrageous and the pool does not have enough lounge chairs to accommodate the afternoon guests returning from the park. The staff is friendly and the gym is very nice.

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Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We had a great stay at the HRH- super-friendly service, nice amenities, relaxed vibe, lots of music. Nice place to relax after a day in the park, close to the city walk and lots of restaurants. We stayed in club room- so it was the type of experience we most enjoy- relaxed but friendly and comfortable. Everyone says it- but... More 

Review collected in partnership with Hard Rock Hotels & Casinos

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HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear M B, Thanks for taking to the time to share your great experience with the TripAdvisor community. Love to see how much you enjoyed staying on our Rock Royalty Level, the amenities up there are definitely rock star approved. We certainly appreciate you staying with us and we can wait until you return to have another rock star stay.... More 

Orlando
1 review
5 of 5 stars Reviewed 2 days ago NEW

From start of finish the experience was fantastic! The rooms were very clean, modern, and comfortable. The food was excellent and unique, and the pool/grounds are beautiful! You feel like you are staying in luxury and you are certainly treated as such. The pools is so fun for the kids that my husband and I were actually able to relax... More 

Review collected in partnership with Hard Rock Hotels & Casinos

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HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Jason, Sounds like you and the family really got to live the life with partying with us. Newly renovated rooms, drinks by the Beach Pool featuring it's underwater sound system, the early park admission, Universal Express Unlimited and of course the great food here at the Hard Rock! So awesome. Thanks for shaing with everyone and can't wait to... More 

Bartow, Florida
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I chose this hotel for our wedding because of its beautiful grounds and interiors, and it did not disappoint. Also, because it would provide our out of town guests with the Universal Orlando experience. Guests that arrived early were able to get temporary keys that worked as express passes in the parks until a room was available.... More 

Was this review helpful? Yes 1
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

First and foremost thank you for sharing your special wedding day celebration with us here at the Hard Rock Hotel at Universal Orlando. Nothing excites us here at the hotel more than being apart of such wonderful life celebrations and we here at the hotel are beyond honored to have been your preferred location for such a special time in... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

We stayed 3 nights and enjoyed ourselves. Room was spacious, clean and quiet. Our view was over the parking lot and roof of the building, but really we were never in the room long enough to worry about it. The pool was very fun. Saw a "dive-in" movie one night and a performer the next. Plenty of room for a... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to share your perfect five star review regarding your recent stay at the Hard Rock Hotel at Universal Orlando. Our newly renovated rooms offer the comfort of home with a rock and roll attitude to boot. Our one of a kind pool offers a great place to soak in the rays and catch our... More 

UK
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a great 3 night stay at Hard Rock. The location was unbeatable - minutes walk into either park, or you can get a water taxi which is a fun experience. The unlimited express passes and early park entry that come with your stay are brilliant perks which meant that we could do all the rides we wanted, multiple... More 

Was this review helpful? Yes 2
Colchester, United Kingdom
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a smart hotel with lovely public rooms and refurbished bedrooms. Bedrooms are stylish and have plenty of room. The great bonus is early entry to Harry Potter. Get there before opening and avoid the crowds. The Kitchen restaurant at the hotel is excellent and the service very good.

Was this review helpful? Yes 1
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hey David, Thanks for sharing about your recent stay. We're glad we we're able to provide you with a 5 star stay. And isn't the Universal Express Unlimited just amazing? Skip the lines like a rock star every time...and get in before everyone else. Certainly hope that you had time to visit some of our other restaurants like The Palm... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

This is great hotel to stay at if you're visiting Universal. It is within convenient walking distance of the parks and Citywalk. The hotel is clean and comfortable and the staff are friendly and efficient. I highly recommend the Palm Restaurant which is onsite - wonderful food and great service. The express pass which comes with your stay is a... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hey Rock Star, Thanks for letting everyone know that you had a great stay with us! Our guests certainly do love those Universal Express Unlimited passes, they turn everyone into an immediate rock star as they skip the regular lines. We hope that you we're able to try the Nova Scotia Lobster in the Palm, 4 to 5 pounds of... More 

Seattle, Washington
Top Contributor
115 reviews 115 reviews
18 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I plan vacations at least six months in advance. I'm a research freak and have sleeves of organized paperwork by the time we get on a plane. Choosing Hard Rock Hotel at Universal was a perfect choice. Location: Closest hotel to the parks. You can take a 5 minute walk, catch the free water taxi, or hop on one of... More 

Was this review helpful? Yes 17
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear ttshutterbug, What can we say but wow. Thank you so much for sharing such a wonderful and informative review for the TripAdvisor community. While you we're enjoying all of the amazing amenities you enjoyed while staying with us we hope that you were able to visit one of our many on-site restaurants or perhaps order a late night bite... More 

Hotel Review Summarization

What travelers say

  • Express pass(79)
  • Pool area(72)
  • Harry Potter(66)
  • Club level(37)
  • Very nice(34)
  • Theme park(28)
  • Room key(15)
  • Short walk(13)
  • Well worth(11)
  • Early entry(9)
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