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Hard Rock Hotel at Universal Orlando

Travelers' Choice award winner
#40 of 329 Hotels in Orlando
GreenLeadersBronze level
5800 Universal Blvd, Orlando, FL 32819
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Hard Rock Hotel at Universal Orlando
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Hard Rock Hotel at Universal Orlando
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5,350 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a noisy, vibrant hotel that catered for our needs perfectly. The location is perfect - in c.5 mins you can be at the entrance of the parks from a leisurely walk. Alternatively a nice boat ride is an option. The rooms are ample size, and have good facilities. The beds....wow! Our children want to return to simply sleep... More 

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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here last year for one night to take advantage of the early entry and express passes for the two theme parks. Definitely a great idea. As a couple who were relying on public transport, this saved us valuable time and the express passes meant we got on so many rides! The hotel is well within walking distance to both... More 

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Glasgow, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our first visit to HRH and we booked a junior suite for a week. We arrived at 4pm but our room wasnt ready so we were offered a credit to our acccount which covered our first nights dinner. The suite was great - 2 very large rooms and we were very comfortable. We took the water taxi to... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We go to Orlando at least once a year and usually stay on-site at the "other" theme park. While I consider myself a "D-phile" - recently things have seemed too commercial at their hotels. Hard Rock Hotel brought back the pixie dust that has been missing. Staff was amazing - going way out of their way to be helpful. (Our... More 

Was this review helpful? Yes 2
UNITED KINGDOM
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Last year we booked a standard 2-queen room (so we could get the express passes for 2 days) - although great, we did find the room a bit small for our family. So this year, we booked early and reserved the bigger 2-room deluxe queen room (500 sq ft) - what an amazing room - really spacious - would highly... More 

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Mickleton
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

No, there is nothing Harry Potter at all in this hotel, but staying at the Hard Rock does get you early access to Harry Potter World! Express line access for rides is also included in your stay. Between early park admission and express, we were able to see and do everything in both parks with no waiting. We used the... More 

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HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Monica854, Thank you for taking the time to submit a rockin’ five-star review of your recent stay at the Hard Rock Hotel at Universal Orlando. Our guests receive complimentary Universal Unlimited Express Passes and Early Park Admission, and I’m happy to hear that was a highlight of your stay. The entertainment and activities at the pool is sure to... More 

Livingston, United Kingdom
Level Contributor
7 reviews
5 of 5 stars Reviewed 2 days ago NEW

Booked 2 nights as treat for Fathers Day but while kids loved it Hubby not too happy with 5 sharing a room when used to villa stayed in for rest of 2 week holiday. We booked club Level, room was ready at 8am check in and was great for breakfast, drinks and snacks. Front of Line access for nearly all... More 

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Surrey
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

If you are looking for a quiet, tranquil and peaceful resort then this is not the place for you.We were were with our 2 daughters who are in their early 20s. We decided to stay here because of the easy access to the Universal theme parks, we were able to come and go to the parks, the fast pass is... More 

Was this review helpful? Yes 1
A TripAdvisor Member
4 of 5 stars Reviewed 3 days ago NEW

If you are visiting Orlando for Universal Studios, I recommend the Hard Rock. 1) As a Universal resort hotel Fast Pass is included to all room occupants, saving you big bucks. You also get a one hour early access to the parks' main attractions, which is invaluable. 2) vs. the other two resort hotels another benefit is that you are... More 

Was this review helpful? Yes 2
Halifax, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We decided to stay at this hotel for the second time. The staff and the location are brill. This year we stayed on Rock Royalty Level. All the staff at Rock Royalty are nice, kind and polite that's just for starters. I would especially like to thank Nan, Hoa, Junior, Matt and Steven. The Ice Cream from Emack and Bolios... More 

Was this review helpful? Yes 4
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hey Luke S, Thanks for sharing the great review about your stay! We love that our staff made such a great impression that you remembered so many of their names. Can't wait to have you back again. Rock On More 

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