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Hard Rock Hotel at Universal Orlando

Travelers' Choice award winner
#39 of 329 Hotels in Orlando
GreenLeadersBronze level
5800 Universal Blvd, Orlando, FL 32819
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Best prices for: 1 room 1 guest
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Hard Rock Hotel at Universal Orlando
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Hard Rock Hotel at Universal Orlando
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5,046 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

Beautiful place,every detail is accounted for and just beautiful every where you look.The convenience of a short walk to Islands of Adventure and Universal was so cool,my woman and I bounced all over the place,even caught a flick at city Walk which is also right there by the theme parks.We didn't use our car for five days....didn't want to it... More 

Review collected in partnership with Hard Rock Hotels & Casinos

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WI
Top Contributor
107 reviews 107 reviews
19 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We first stayed here 2 years ago and decided to return when our kids wanted to go to Universal for vacation this year. They've done room renovations since, so they were nicely done. The positive things - pretty cool rock n' roll décor, the afternoon pools DJs are fun, they show a poolside movie every night and the close proximity... More 

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Clarksville
1 review
5 of 5 stars Reviewed 2 days ago NEW

Spent 4 nights with family of 8 in rock royalty club level. Room: excellent bedding, the mattress and pillows very comfortable; large space Rock royalty lounge: adequate breakfast, snack, and hors d'oeuvres; 3 of 4 evenings the lounge was overly crowded; bartender was always working hard to keep the drinks flowing; space small and at times staff slow to clean... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
Edison
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

AMAZING music round-the-clock, super friendly and helpful staff, extremely clean... just a perfect vacation experience all around. they were available 24/7 with excellent service. HIGHLY HIGHLY recommend!!! closet to the universal parks, extremely convenient. rock treasures/monuments at every turn. so much to soak in! loved this hotel for sure.

Was this review helpful? Yes 1
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you so much for your rockin' perfect five star review your recent stay at the Hard Rock Hotel at Universal Orlando. Our out of this world staff goes above and beyond to provide our guests with uniquely authentic experiences that rock and I am so glad to hear this was the case during your time with us. The hotel's... More 

Senior Contributor
28 reviews 28 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Hard Rock Hotel for 4 days with my 10 year old daughter. The rooms are very modern and spacious so it feels good to be inside. The pool are is ALWAYS full, unless you go very early in the morning. The music in the pool area is extremely loud (since 8 am in the morning untill... More 

Was this review helpful? Yes 2
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Samanta, Thank you for your feedback regarding your stay at the Hard Rock Hotel at Universal Orlando. We are appreciative of your business and for providing us with the details of your stay. We will be sure to pass this information along to the appropriate departments, so that corrective action may be taken. I am glad our out of... More 

1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

We recently stayed at the Hard Rovk, and had a good time! We stayed on Club level. Everyone was very helpful and friendly. The rooms were very clean, the pool area was fun! My only complaints are: ~ The club could have had a better selection of snacks and foods (Disney has a better selection). ~ they need more supervision... More 

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HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. At your earliest convenience we would like to invite you to contact us directly so we may discuss your stay in more... More 

Kent, England
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent stay at this hotel whilst here in Orlando... We stayed for 4 nights in this gorgeous hotel. A very lively hotel, lovely pool area with lots of activities throughout the day and evening. Rooms were spacious, clean and comfortable and the hotel staff couldn't do enough for you, so polite, helpful and friendly. The hotel is about a five... More 

Was this review helpful? Yes 2
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Char and Matt, Thank you so much for your rockin' and heartfelt perfect five star review of your recent stay at the Hard Rock Hotel at Universal Orlando. Our recently renovated rooms feature a plethora of newly rock "n" roll themed amenities (even a mirror with markings so you can compare your height with those of music celebrities such as... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel is awesome. Great for grown ups and kids. It had all of our family's requirements for a great hotel stay--- fun pool and recreation area, very nice linens and quality mattresses, and shuttles to nearby attractions. It was everything a resort hotel should be. Much better than the comparably priced Disney hotel we stayed at befor.

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HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Mary, Thank you for your review regarding your recent stay at the Hard Rock Hotel at Universal Orlando. I am so glad we were able to provide you and your family with a vacation filled with memories to last a lifetime. Our pool services area is always filled with a plethora of rockin' activities sure to make for an... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 5 days ago NEW

We love this hotel. We chose it for the great location to Universal, but we came back for the cool vibe you get the minute you walk in. The loud music and the friendly staff and the upbeat feel. We loved meeting Christine at the front desk. She was so welcoming and fun and very knowledgeable. She recommended great local... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for sharing your comments with the TripAdvisor community. We are pleased to see you enjoyed your time at Hard Rock and loved the rock star service provided by Christine. There is a unique vibe at the Hard Rock Hotels which make us a must stay destination. See you again soon. Rock on! More 

Senior Contributor
26 reviews 26 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel was definitely luxurious. We just had a few gripes. When we were staying there, there was building work being done on the floor above us from 9am until 5pm so if you wanted an afternoon nap you were screwed because of the loud hammering and drilling noises. We moved rooms half way through our stay because of this and... More 

Was this review helpful? Yes 1
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your review regarding last years stay at the Hard Rock Hotel at Universal Orlando. I am excited to inform you that we have fully completed all renovation work as of this time and are now sporting renovated rooms with a whole new lineup of Rockstar quality in room amenities. We are appreciative of your feedback and I... More 

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