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Hard Rock Hotel at Universal Orlando

Travelers' Choice award winner
#37 of 332 Hotels in Orlando
GreenLeadersBronze level
5800 Universal Blvd, Orlando, FL 32819
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1 room 1 guest
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Hard Rock Hotel at Universal Orlando
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5,557 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auburn, AL
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Just returned from a 6 night stay at Hard Rock. I am already planning a trip back next year. This was our first trip to Orlando and we had a blast. The hotel was amazing. The location is impossible to beat. It is a 5 minute walk to the parks and has something for everyone. The value is unbeatable in... More 

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2 reviews
5 of 5 stars Reviewed yesterday NEW

Great rooms, fantastic pool. Excellent service and very cool staff. Nighttime movie by the pool was awesome!! Will definitely stay here again when visiting Universal!!! Amanda, during check in was great, gave my kids 2 inflatable guitars that they are still playing with. Excellent across the board for this hotel!!!

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London, United Kingdom
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We ate here for two dinners and one lunch. You can't go wrong with eating here. The portions are massive and we are so glad we decided against having starters as well as mains. We had nachos for lunch one day and it could have fed 2-4 people and this is a start dish. Prices are also fair and the... More 

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Wolverhampton, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed yesterday NEW

The express passes are amazing. Stopping here was cheaper than just buying them at the park. Checked in at 8am - got text to say room ready by 9.30am - great. Room was excellent, although don't really understand how they sell it as a room for 5 and then charge an extra 25 dollars a night for the 5th bec!... More 

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Kidderminster
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Lovely hotel, clean and smelt very fresh. Express Park tickets were a real bonus too. However there is room for improvement. : Bathroom towels too small and often rooms not cleaned until late afternoon. The Kitchen restaurant was cold and breakfast expensive The marketplace lacked variety and you needed to get there early morning before the food ran out !... More 

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Whitesboro, New York
Level Contributor
17 reviews
5 of 5 stars Reviewed yesterday NEW

Took my two sons and my eldest sons girlfriend on vacation at the Hard Rock at Universal. This is our 4th trip to this hotel and I recommend it to anyone with kids/teens. The accommodations are clean and the staff very friendly and helpful with anything you may need. The pool always has music playing and at night, shows movies.... More 

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Portsmouth, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

We had a queen deluxe room which accommodated 4 of the us with loads of room to spare. Two queen size beds and a pull out sofa bed and still room to get round the room in a wheelchair. The Hard Rock has a great atmosphere, everyone seemed to be having fun. The room service was excellent and the food... More 

Review collected in partnership with Hard Rock Hotels & Casinos

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Stockton-on-Tees, United Kingdom
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Best hotel we have ever stayed in!!! We stayed at the Hard Rock Hotel for 7 nights, opting for Rock Royalty Level 7. Prior to arriving we were a little concerned as to whether we should have opted for a normal room, rather than upgrading to Rock Royalty. But, I can honestly say it was the best move we could... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had our best holiday yet in Orlando staying at the Hard Rock. Room was great- big, clean, well appointed and the best beds ever. Staff were fun, always had time for us and our kids and are so helpful- special mention to Christine at concierge and Kristin at the Beach Club. Pool was fabulous - great vibe, family friendly, awesome... More 

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HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the great five star review of your recent stay with us. We are so happy you enjoyed our newly renovated rooms. Our staff prides themselves on creating authentic experiences that rock for each of our guests and we are so happy to hear that Christine and Kristin provided that out of this world service for you! The... More 

Clarence, New York
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The room was great. We were on the second floor with a pool view (wish we had been up a bit higher) but the view was good and we had a great location (far from the elevator) it was close to the stairwell with access to the pool and walkway to citywalk and the parks. Rooms were a good size... More 

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