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Hard Rock Hotel at Universal Orlando

#30 of 335 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
5800 Universal Blvd, Orlando, FL 32819
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1 room 1 adult
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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6,309 Reviews from our TripAdvisor Community

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Wakefield, Massachusetts
Level Contributor
131 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed yesterday NEW

I returned to the Hard Rock for a one night stay for my birthday. We wound up booking a club level room. All club level rooms are located on the 7th floor, and you have to use your room key to access the floor and the club level lounge. The rooms at the Hard Rock are very nice. The room... More 

Helpful?
Thank JellyrollsKaren
Knoxville, TN
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Loved this hotel. I researched it beforehand and read all the reviews. I didn't have any problems whatsoever, and loved the music theme throughout the hotel. The grounds were beautiful and well cared for. This hotel is top notch and everyone was nice the entire stay. Beds were comfortable and the décor was very nice. Walked to Universal daily. Would... More 

Helpful?
Thank LeslieKnoxville_TN
Littleton, Colorado
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The staff in general is very helpful although the rooms are a little overpriced. The proximity to Universal and all the related benefits are the biggest selling point. One complaint is the pool service... Worst I have ever experienced at a resort hotel. There are menus everywhere, but not a server to be seen. If pool time is important to... More 

Helpful?
Thank Mdennis28
Buffalo, NY, USA
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed yesterday NEW

Check-in was OK. Arrived at 11 am. Room was not ready but could check-in anyways but access our room. Got a call 2-3 hours later that the room was ready. Bought Universal tickets and went to the parks in the meantime. Staying at the hotel provided FastPass access to jump lines. That worked really well to shorten wait times. Self-parking... More 

Helpful?
Thank Prof01
Kilmarnock, United Kingdom
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed for one night which gave us front of line passes for both Universal parks. We checked in at 7.30 am and we're delighted to be told our room was ready. The lobby was fantastic. We headed to our room which had a garden view. It was the coolest room we'd ever been in. The bed was comfortable, the... More 

Helpful?
Thank JackieR71
Leighton Buzzard, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our third time staying at this hotel. We love it for the convenience to the parks, the staff are fantastic and the rooms are always comfortable and clean. The pool and pool bar are great too. The Velvet Bar is an amazing place to kick back and relax and we alwas receive a really warm welcome there. The... More 

Helpful?
Thank TonyH8888
Naples, Florida
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 days ago NEW

The bonus of the express passes made us choose the Hard Rock this time. We really loved the room and the close proximity to the parks. The only big downside is the hotel restaurant is not very good. We ended up walking to City Walk every day to get something to eat, or driving to find a decent restaurant. It... More 

Helpful?
Thank John B
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here Thursday thru Sunday and we really liked it. You get early admission to parks an hour before they even open so there's almost no wait for rides! And you get a fast pass so u get to skip lines too ... We stayed on the 6th floor of the hotel- it was really quiet surprisingly and the room... More 

Helpful?
Thank Jessica Z
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Me and my partner (both 22) stayed at the hard rock for 2 weeks - left on February 2nd. We had the most amazing time and the hotel really is fabulous - we will 100% be returning and will recommend to people. When we arrived our original room was not available due to a maintenance error so we were upgraded... More 

Helpful?
2 Thank Georgia T
Va
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here recently on a trip to Universal Studios. The hotel is pretty nice, and the staff is very good. We stayed on the club level on the 7th floor and got free breakfast and snacks throughout the day. The ground and pool areas were very nice. There is a $20/day self parking fee which always annoys me, but seems... More 

Helpful?
Thank RiverShrk
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit feedback from your recent stay at the Hard Rock Hotel at Universal Orlando. The on-site perks, such as early park admission to The Wizarding World of Harry Potter, and the Universal Unlimited Express Passes truly help make any vacation more incredible. For the perfect way to unwind after an action-packed day, check... More 

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