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Hard Rock Hotel at Universal Orlando

4.0 of 5 5800 Universal Blvd, Orlando, FL 32819
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Hard Rock Hotel at Universal Orlando
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Hard Rock Hotel at Universal Orlando
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4,545 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here on a quick trip last week while in Orlando. It's a beautiful resort hotel with the best part being the pool, which may be the best I'm Orlando. Only negative was that I had a double queen, otherwise I had a great experience. Hats off to Greg and Emmanuel.

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Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

As the title says we love this hotel! This is the place to stay if you are going to universal studios and or islands of adventure. As a guest of the hotel you get early entry into the parks for the wizarding world of harry potter! Trust me its amazing and its so popular you need the early entry. There... More 

Was this review helpful? Yes 2
Melbourne
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you are planning a trip to Universal Studios theme parks then this is the place to stay! It's a little pricey but when you take into account the early access to the parks and the free express pass then it's totally worth it. I have stayed in hundreds of Hotels in my life but I rate the staff here... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 4
Beecher, Illinois
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Our garden-view room was tiny, with hardly enough room to shut the bathroom door. The fridge was also small, and a poor fit for the cabinet. The closet doors didn't fit their tracks smoothly. The paint in the bathroom was chipped. The rooms were not well sound-proofed, as the neighbors in the adjoining room proved with fights on two consecutive... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 4
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. At your earliest convenience we would like to invite you to contact us directly so we may discuss your stay in more... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW

This hotel is THE BEST! It is right near the Universal Studios park so we could easily go back and forth. The people in the hotel do everything necessary to help you out. Everyone we encountered was helpful and smiling. I can't say enough about the quality of this hotel! I thought it would be great and it was.

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you so much for your enthusiastic review and for the perfect score! We are thrilled you had such a great time at our hotel and enjoyed all the amenities our hotel has to offer. Guests from all over the world love the ambiance and feel of our hotel. Our newly renovated rooms definitely kick it up a notch! Thanks... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Have been to Universal several times and have always stayed at the Hard Rock. Good location for the parks as it in in walking distance and the pool is nice. The rooms are okay, they were just updated. Our bathroom door was hard to open as were the other two rooms of those in my party. The safe in one... More 

Was this review helpful? Yes 4
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. At your earliest convenience we would like to invite you to contact us directly so we may discuss your stay in more... More 

Orlando
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel is very nice and the amenities are wonderful. However, the thing that sets this hotel apart from other great hotels and resorts is the impeccable service and commitment of every staff member to make guests feel special. I was completely impressed!

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for sharing your feedback regarding your recent stay at the Hard Rock Hotel at Universal Orlando. I am so happy to hear that our world class staff provided you with the high caliber of enthusiasm guests have come to expect from the Hard Rock brand. We pride ourselves on our team going above and beyond to provide the... More 

Madison, Wisconsin
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our 4th time staying at the Hard Rock Universal. Everything was really great. The staff is so friendly and helpful, always ready to provide the "inside scoop" on things. We love this hotel for it's location to Universal Studios! The pool is amazing and the dj/activity person is so awesome - for both kids and adults. We also... More 

Was this review helpful? Yes 2
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Angella, Thank you for choosing the Hard Rock Hotel at Universal Orlando as your vacation stay destination. Our recently renovated rooms add a fresh new vibe to the already rockin' good times we offer day in and day out. I am glad you had an opportunity to experience all we have to offer. The hotel's proximity to the theme... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay at the Hard Rock Hotel in Orlando. Upgrading to the club floor was worthwhile. As a travel agent I go all over the world and stay in many different types of hotels. This stay at the Hard Rock Hotel in Orlando tops my list of places to visit. The room was decorated in a musical... More 

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HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Bruce, We are greatly appreciative of you for sharing your wonderful feedback regarding your time here at the Hard Rock Hotel at Universal Orlando. Our newly renovated rooms add a fantastic new vibe to the hotel that compliments the already rockin' good times we serve daily. I am glad the room accommodation was ample in size for you and... More 

Cullercoats, Tyne and Wear
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Loved almost everything about the hotel - fab pool area, brilliant options for getting to the parks by either water taxi or a lovely 5 min walk. Bedroom and bathroom slightly on the small side but nicely decorated and designed. Wasn't that impressed with the indoor spaces of the hotel. Food around the pool was fine, good waiter service, great... More 

Was this review helpful? Yes 1
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your honest feedback. We are always looking to enhance our guest's experiences and it is through comments and reviews such as yours that we are able to make any necessary changes. I am glad that you had great experiences with our staff & enjoyed our facilities as we are very proud of our hotel and amazing team... More 

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Hotel Summarization (Beta)

What travelers say

  • Express pass(118)
  • Harry Potter(102)
  • Pool area(95)
  • Club level(53)
  • Very nice(43)
  • Theme park(40)
  • Room key(27)
  • Well worth(18)
  • Short walk(16)
  • Early entry(14)

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, getaroom.com, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hotel Style:
#18 Luxury Hotel in Orlando
#26 Green Hotel in Orlando
#36 Family Hotel in Orlando
#39 Business Hotel in Orlando
#55 Romantic Hotel in Orlando

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