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Hard Rock Hotel at Universal Orlando

4.0 of 5 5800 Universal Blvd, Orlando, FL 32819
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Hard Rock Hotel at Universal Orlando
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Hard Rock Hotel at Universal Orlando
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4,371 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando
1 review
4 of 5 stars Reviewed yesterday NEW

I reviewed universal hotels and originally reserved for Portofino Hotel. We usually stay on Disney and drive over so this was our first experience with our teens to enjoy being on property. We stayed peak season and enjoyed the express access to attraction rides and 1hr early admission to the parks. The pool was great with games, sand and 260... More 

Review collected in partnership with Hard Rock Hotels & Casinos

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Kenora
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spent a week at hard rock Orlando in their newly renovated rooms. Check in service by reidel and room intro by James were great! Truly felt welcomed. Worst thing about the hotel was housekeeping which was 2 star at best. Room was not properly cleaned nor restocked throughout our stay, requested things several times to housekeeping staff which were not... More 

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Dillsburg
1 review
4 of 5 stars Reviewed 3 days ago NEW

After reading other reviews we were worried this hotel would be loud for us as our daughter suffers from anxiety and needs a place to relax in quiet altering being out in large crowds. We asked for a room that was in a quiet area. We ended up on the 6th floor at the end of the hall and it... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for sharing your feedback regarding your recent stay at the Hard Rock Hotel at Universal Orlando. I am so glad to hear that we were able to provide a quiet and peaceful accommodation during your time with us. Our world class staff goes above and beyond to provide the Hard Rock brand standard of "Love All, Serve All"... More 

Rio de Janeiro, Brasil
Top Contributor
80 reviews 80 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We've stayed at Hard Rock when visiting Universal and Island of adventures. It's a perfect place to be , walking distance to the parks, very good dining options, excellent service, nice rooms and an rock and roll ambience. Last but not least , we all get complimentary fast pass for the parks what is a huge benefit

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 2
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for sharing your fantastic feedback regarding your most recent stay at the Hard rock Hotel at Universal Orlando. I am so glad to hear that you found your accommodations and the hotel grounds to be first class. We take great pride in providing our guests with only the best in four diamond quality and it is fantastic to... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Hard Rock hotel because if its location to the Universal Studio Park. It is just a small walk to the entrance! Plus, when you stay at the hotel, you get in a hour early before other park people and you get an express pass with your reservation! Over all, a great experience! Dont forget to pack... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 3
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for sharing your feedback regarding your recent stay at the Hard Rock Hotel at Universal Orlando. The hotel's proximity to the theme parks is a great amenity that when combined with all of the other wonderful things we have here make the Hard Rock Hotel at Universal Orlando your premiere destination for any Universal Resort Orlando vacation. Thank... More 

Clarkston, Michigan
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Loved the hotel...am entities, convienence, ambiance. First rate. We got a deluxe room having 2 older children (20 & 17) so each got their own bed. Tons of space for family of four. Can't beat this hotel for its cleanliness. Even though it was Christmas and there were tons of guests the hotel never felt crowded like Disney properities. Having... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 4
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Kat, Thank you so much for your perfect five star review. I am glad you found our newly renovated room spacious and accommodating to you and your family. The included Early Park Admission when combined with the complimentary Universal Unlimited Express Pass makes a day at the theme parks a breeze. Our world class housekeeping staff goes above and... More 

Ocean Springs, Mississippi, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Hard Rock Hotel and it exceeded our expectations. Loved the comfort of bed, linens, robes, towels and shampoo/conditioner/soap. Everything was top notch. We took the next step up and stayed on the Concierge level of the hotel. This was great since we were going to Universal Studios and Islands of Adventure everyday. Breakfast every morning (including... More 

Was this review helpful? Yes 1
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Susan, Thank you so much for the perfect five star review. Our out of this world staff in our club 7 lounge goes above and beyond to create uniquely authentic experiences that rock for each and every guest interaction and it is great to hear that this is exactly what you experienced during your time with us here at... More 

Orlando
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very celiac friendly. Hotel restaurant staff very helpful. They even have a gluten free menu for dinner. Hotel location could not be better for access to parks. Took us just 5 minutes walking to get to the city walk. Highly recommend this hotel for a great Universal vacation experience.

Review collected in partnership with Hard Rock Hotels & Casinos

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HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Nicole, I am so happy to hear that our world class staff at The Kitchen restaurant were able to provide you with a wide and varying degree of food options for your particular dietary concerns. The hotel's proximity to the theme parks is a wonderful amenity that when combined with all of the other incredible offerings we have make... More 

Harpers Ferry
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I can't say enough about our experience at the Hard Rock Hotel, the staff was the key, everyone was friendly, very helpful and great to talk to. It's not just saying Hi, it's saying it with a smile and meaning it....I'm 51, and this Hotel was the best I ever stayed at....adding a guitar in my room was even better.... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear David, Wow- what a headline! Thank you for sharing your feedback regarding your recent stay at the Hard Rock Hotel at Universal Orlando. I am thrilled to hear that our world class staff provided you with the high caliber of enthusiasm guests have come to expect from the Hard Rock brand. We pride ourselves on our team going above... More 

March, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just had a one night stay here with my family, from the minute you step inside the hotel you feel like a rock star. We checked in early to make use of the Universal early opening hours and our room was already waiting for us :-) Our room was on the club level, which the kids thought was fab as... More 

Was this review helpful? Yes 1
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Nicki, Thank you for sharing your feedback regarding your recent stay at the Hard Rock Hotel at Universal Orlando. I am so glad to hear that we provided a rock star quality vacation experience during your brief time with us. Our newly renovated rooms add an exciting new vibe to the already rockin' good times we feature here at... More 

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Hotel Summarization (Beta)

What travelers say

  • Express pass(130)
  • Harry Potter(116)
  • Pool area(105)
  • Club level(62)
  • Very nice(50)
  • Theme park(48)
  • Room key(35)
  • Well worth(21)
  • Short walk(18)
  • Early entry(16)

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, getaroom.com, Priceline, Odigeo and Tingo so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hotel Style:
#20 Luxury Hotel in Orlando
#26 Green Hotel in Orlando
#42 Business Hotel in Orlando
#44 Family Hotel in Orlando
#58 Romantic Hotel in Orlando

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