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Loews Portofino Bay Hotel at Universal Orlando

#82 of 329 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
5601 Universal Blvd., Orlando, FL 32819
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Loews Portofino Bay Hotel at Universal Orlando
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Loews Portofino Bay Hotel at Universal Orlando
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1,467 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Palm Beach, Florida
1 review
3 of 5 stars Reviewed yesterday NEW

The hotel was beautiful. Staff was friendly. Unfortunately, we had ants in our room all over the desk and were charged for items we did not use. When we called the front desk to have the charges removed, they of course said they would, but never did. We had to dispute it with our credit card company. Also we could... More 

Review collected in partnership with Loews Hotels and Resorts

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Olrando
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed July 4th weekend. I have no complaints. Hotel is beautiful, clean and fun. Enjoyed my fast pass to universal and IOA. More than enough time to enjoy the theme parks and return to relax at the hotel. My 3 yr old had a lot of fun. Will return for sure.

Review collected in partnership with Loews Hotels and Resorts

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Weston, Florida
Level Contributor
68 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

My girlfriend surprised me with a weekend getaway to Universal Studios with friends. I was incredibly excited to find out we were staying at the Loews Portofino Bay Resort. Although somewhat pricey, because we planned our trip a week after their FL resident specials, it was still worth every penny. It has 3 pools, 2 of which are in relative... More 

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Tampa, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed 2 nights club level over the July 4th holiday. This was my first experience club level at a Loews resort. Overall, we were very pleased. We only had Disney resorts to compare it to, and while Disney has more extensive offerings, it is still well worth it. Breakfast was good, plenty enough to start your day. Coffee and... More 

Review collected in partnership with Loews Hotels and Resorts

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Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is my favorite hotel to stay at when we go to Universal. Large rooms and bathrooms, clean and good service. A little taste of Italy in Orlando. We had a few problems with check in, wrong room, keys didn't work a couple of times. They were very nice about it and resolved the issues quickly. I was told a... More 

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Naples, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This was our first time at the Portofino. We arrived at the hotel around 9 am and didn't get a room until after 4pm. We went to the park and made the best of it. The pools are big with plenty of chairs. The grounds are clean.they have nice restaurants and the service is good. We had the deluxe king... More 

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Olrando
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel room and bathroom were quite large and the beds were very comfortable. I'm not sure that we had the best housekeeping service - the room was a little dirty and we were short on wash clothes, but this was probably no worse than any other hotel. Be careful if you choose to upgrade to a room with a... More 

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Houston, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was the best money I have spent in a long time. It was so worth it. I will always stay at the Universal Resort locations every visit to Universal Studios. The early park admission, speed passes, and hotel store and restaurants saved us time and money.

Review collected in partnership with Loews Hotels and Resorts

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Olrando
1 review
4 of 5 stars Reviewed 3 days ago NEW

We had a fun family vacation while staying at Loews Portofino Hotel. The Beach Pool was a lot of fun -- great staff and service, water slide, and poolside activiites for the kids. The water taxis to Universal Studios, Islands of Adventure, and City Walk ran regularly. The hotel staff is knowledgeable and pleasant. One idea for the hotel is... More 

Review collected in partnership with Loews Hotels and Resorts

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel needs alot of work, the lobby chairs and sofa are stained. The bathroom was dirty with used towels and bathtub had pubic hair and dirt. Informed the front desk twice was not cleaned. I had to hunt down the housekeeping manager myself to have the room cleaned.

Was this review helpful? Yes 4
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