We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 327 Orlando hotels

Loews Portofino Bay Hotel at Universal Orlando

4.0 of 5 Resort   |   5601 Universal Blvd., Orlando, FL 32819
Hotel amenities
Save Saved
You added Loews Portofino Bay Hotel at Universal Orlando to your Saves list
Loews Portofino Bay Hotel at Universal Orlando
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
78%
Ranked #105 of 327 hotels in Orlando
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed today
J G Tampa, Florida
  • Overview
  • Reviews (504)
  • Photos (547)
  • Location
  • Amenities
  • Q&A (1)
  • Room tips (133)
  • More
true
Write a Review

504 people have reviewed this hotel

Traveler rating
    262
    134
    61
    25
    22
See reviews for
341
61
3
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Tampa, Florida
1 review
3 of 5 stars Reviewed today NEW

Ok- was a bit disappointed for being a Loews hotel Bathroom had hair on floor and sink. Hair dryer and vanity mirror didn't work. Just not what I would expect But we did have a great sleep- very comfy bed!

Review collected in partnership with this hotel

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

I had the same issue!!! I left my room at 7 am and returned at 3:30, room wasnt made up. I called the front desk and had to leave my room to get it cleaned. Next day, same exact thing! !!! And I agree, we paid a lot of money to have to pay $20 per night to park. I... More

Was this review helpful? Yes 2
New York
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Grand Floridian and then Portofino. The rooms at Portofino are bigger, less expensive, larger bathroom and the bed and linens were of higer quality. The pools are very nice and it is a short walk or boat ride to Universal and City Walk. Food at the hotel is much better than food at Disney hotels. Bice... More

Was this review helpful? Yes
Waterford, Connecticut
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed yesterday NEW

We did not stay here but we were able to visit because we were staying at one of Universals other hotel. This one was our favorite out of all of them!! The view when you come in from the walkway or the water taxi is spectacular. We enjoyed the pool and visited some of the shops. It is like you... More

Was this review helpful? Yes
Brum
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We booked the Portifino hotel in Florida through Virgin holidays . We researched our options thoroughly and think we got it just right. We are a family of four with two children aged 11 and 15,. We wanted easy access to the theme parks of universal and a high class retreat to return to. The package through Virgin included express... More

Was this review helpful? Yes 1
San Juan, Puerto Rico
Contributor
19 reviews 19 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

An excellent choice when visiting Universal and/or Islands of Adventure.This was a weekend escapade with the kids. Steps from the parks! Great accommodations and very clean. Friendly and helpful staff. Highly recommended!

Was this review helpful? Yes 1
New York City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

I didn't bother to visit the other hotels because this is the best hotel at universal studios! The view is fantastic wherever you stay, the lake has beautiful ducks and swans that you can feed if you like. There are great outdoor seats and the nightly entertainment is wonderful! The hotel is surprisingly beautiful and wonderful to come back to... More

Review collected in partnership with this hotel

Was this review helpful? Yes
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your kind response and we are thrilled you enjoyed the ambiance of our beautiful property! More

Olrando
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Loews Portifino Bay at Orlando is everything anyone could ask in a gorgeous resort hotel. I was on sensory overload my entire visit here. The atmosphere is very serene and staff were most excellent. It's hard to improve on near perfection.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Your recent review of our property is perfect and we are so happy you enjoyed your time with us at the Loews Portofino Bay Hotel. More

Orlando, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

I really couldn't recommend Portofino Bay more if you're looking for a hotel near Universal. The TripAdvisor reviews that sold me on the place originally - stay on the west Bay side, go to the pools, take the water taxis! Park to Park and Express Passes were included in our reservations, and we essentially walked by every line. When going... More

Review collected in partnership with this hotel

Was this review helpful? Yes
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your recent review of our property. It is great to hear that you were able to take advantage of the many benefits Universal Orlando has to offer. We look forward to welcoming you again in the future. More

Toronto
Contributor
14 reviews 14 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Booked resort as part of the AMEX Platinum FHR program. Benefits clearly outlined and explained with no difficulties; personalized service; booked standard room and upgraded to Bay View room. Early Entrance to US/IOA was easy with frequent and early boat service. Express pass benefit was very helpful and the main reason for booking here. Starbucks on property, included as part... More

Review collected in partnership with this hotel

Was this review helpful? Yes
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

It is a pleasure having the opportunity to serve our American Express Fine Hotels and Resorts guests. Our goal is to hear these types of reviews you have given us and appreciate your comments. We are glad you were able use your $100.00 credit at our new Starbucks as many of our Fine Hotel and Resorts guest have done. Thank... More

Owners: What's your side of the story?
If you own or manage Loews Portofino Bay Hotel at Universal Orlando, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Loews Portofino Bay Hotel at Universal Orlando? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Amex, Booking.com, Orbitz, Hotels.com, Tingo, Travelocity, HotelsClick, TripOnline SA, BookingOdigeoWL, Venere and Otel so you can book your Loews Portofino Bay Hotel at Universal Orlando reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando

547 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (145)
Viewed
Dining (2)
Viewed
Room/suite (16)
Viewed
Pool/beach area (5)
Viewed
0:34
Videos (6)
Viewed
Hotel & grounds (23)
Viewed
View from room (6)
Viewed
Bathroom (2)
Viewed
Family/play areas (2)
Viewed
Other (83)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (337)
Viewed
Adult Pool (17)
Viewed
Amenities (53)
Viewed
Children's Pool (2)
Viewed
Garden View Room (Pre-Renovations) (66)
Viewed
Governatore Suite (Pre-Renovations) (30)
Viewed
Kid's Suite (Pre-Renovations) (7)
Viewed
Pool (29)
Viewed
Restaurants and Bars (39)
Viewed
The Hotel (76)
Viewed
Villa Suite (Pre-Renovations) (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (66)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (20)
Viewed
Dining (10)
Viewed
Pool/beach area (11)
Viewed
Bathroom (1)
Viewed
Other (9)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#20 Green Hotel in Orlando #23 Spa Hotel in Orlando #27 Business Hotel in Orlando #31 Luxury Hotel in Orlando #99 Family Hotel in Orlando #105 Top resorts Hotel in Orlando #118 Romantic Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
Celebrate la dolce vita — the sweet life — at Loews Portofino Bay Hotel at Universal Orlando®. Located at Universal Orlando® Resort, this luxurious hotel re-creates the charm and romance of the famed seaside village of Portofino, Italy, right down to the cobblestone streets and outdoor cafes. Hotel guests enjoy spacious guest rooms featuring authentic Italian furnishings, impeccable and attentive service, an opulent spa, three themed swimming pools and exceptional dining. Hotel guests also enjoy an exclusive package of theme park benefits, including: * Early Park Admission† to The Wizarding World of Harry Potter™, one hour before the theme park opens (valid theme park admission required)* Universal Express ride access* to skip the regular lines throughout both theme parks - a FREE benefit worth up to $87 per person, per day (valid theme park admission required)* Complimentary water taxis or shuttle buses to make getting around the resort fast and easy so you can make the most of your time * And more. ... more   less 
Number of rooms
750

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Loews Portofino Bay Hotel at Universal Orlando and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Loews Portofino Bay Hotel at Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer