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All 327 Orlando hotels

Loews Portofino Bay Hotel at Universal Orlando

4.0 of 5 Resort   |   5601 Universal Blvd., Orlando, FL 32819
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Loews Portofino Bay Hotel at Universal Orlando
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Ranked #107 of 327 hotels in Orlando
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
humphreydog Long Island, NY
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483 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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English first
Long Island, NY
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Even though the quality of food has dropped in the Club Room, the staff is still excellent and the atmosphere remains a pleasant experience. The hotel’s GM and her staff are outstanding. The hotel is beautiful and well cared for. Front desk and Housekeeping are A++. The staff is very attentive and accommodating.

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Olrando
1 review
3 of 5 stars Reviewed yesterday NEW

Not worth the price. Rooms were just average. Door pulls were broken, mold on the bathroom grout. Had to ask twice during our stay for soap and shampoo! If you want a on-site hotel stay at the hard rock !

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Garden City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

Very nice hotel and staff. Room was very updated, comfortable and clean. Staff were professional and friendly. Mama Della's very good. We were seated promptly without a reservation but would suggest making one. Yousuf, our waiter was fantastic. Would definitely return.

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Baltimore, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our second stay at the Portofino -- we stayed last year at the same time of year, both times in a Club Level room. This year the hotel was clearly at full capacity, as were the parks, due to the new Harry Potter expansion. Overall, hotel was very nice. We had a great view as requested on the... More

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Olrando
1 review
4 of 5 stars Reviewed 2 days ago NEW

The resort is lovely. Staff are very helpful and respectful. Express pass is an added feature, we didn't wait more than 15 minutes on any of the express pass lines. I was a little disappointed with the Club Level food service. The selection of food was much greater and more appealing on our last trip.

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Olrando
1 review
4 of 5 stars Reviewed 2 days ago NEW

Just stayed August 19th to the 22. This hotel is gorgeous ... Room was beautiful and so clean. We stayed club level, club was great! The staff in the club were fabulous! Nice food selections, very comfortable. Quiet pool ... Not so quiet . Ball throwing, water fights... Not what I think of as relaxing . Also the girl who... More

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CLEVELAND, TN, United States
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Loews Portofino Bay Hotel is indeed Magnifico! The service is 5 star. The rooms are above par. And the setting is magical. Thank you to the Staff -- from the Door, to Barbara at the pool, and everyone in between. Especially thanks to Diane Petit, GM -- who greeted every guest she met in person. Miss Petit -- you have... More

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Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Im only giving this two stars because the hotel itself was physically clean and fairly pleasant to look at. The staff was horrible and they told us right to our faces that the Harry Potter rides had been running without issue- came to find out (after they sold us the tickets of course) they had been breaking down for weeks... More

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Melbourne Beach
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

My family of four stayed in a room with 2 queen beds. Check in was standard and we had small carry-on luggage so decided to pull our luggage to our room ourselves. It was a VERY LONG walk outdoors without very clear signage directing us to our room in the HOT Florida sun. The room was aesthetically pleasing and air... More

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Olrando
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Royal pacific last April and loved it so decided to try Portofino for this visit but didn't have the same experience as last year. Royal Pacific nicer for families, closer to parks, great restaruants and acitivites. Very limited dinning opitions at Portofino. Pool was nice and hotel is pretty but not what I expected.

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Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
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Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando

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Garden View Room (Pre-Renovations) (66)
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Governatore Suite (Pre-Renovations) (30)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#20 Green Hotel in Orlando #24 Top resorts Hotel in Orlando #24 Spa Hotel in Orlando #28 Business Hotel in Orlando #32 Luxury Hotel in Orlando #100 Family Hotel in Orlando #116 Romantic Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
Celebrate la dolce vita — the sweet life — at Loews Portofino Bay Hotel at Universal Orlando®. Located at Universal Orlando® Resort, this luxurious hotel re-creates the charm and romance of the famed seaside village of Portofino, Italy, right down to the cobblestone streets and outdoor cafes. Hotel guests enjoy spacious guest rooms featuring authentic Italian furnishings, impeccable and attentive service, an opulent spa, three themed swimming pools and exceptional dining. Hotel guests also enjoy an exclusive package of theme park benefits, including: * Early Park Admission† to The Wizarding World of Harry Potter™, one hour before the theme park opens (valid theme park admission required)* Universal Express ride access* to skip the regular lines throughout both theme parks - a FREE benefit worth up to $87 per person, per day (valid theme park admission required)* Complimentary water taxis or shuttle buses to make getting around the resort fast and easy so you can make the most of your time * And more. ... more   less 
Number of rooms
750

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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