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Loews Portofino Bay Hotel at Universal Orlando

#84 of 328 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
5601 Universal Blvd., Orlando, FL 32819
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Best prices for: 1 room 1 guest
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Loews Portofino Bay Hotel at Universal Orlando
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Loews Portofino Bay Hotel at Universal Orlando
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1,301 reviews from our community

Traveler rating
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    135
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765
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle upon tyne
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed today NEW

We stayed in the club level in a room with a view of the pool. The location of the room was great for us, we have three kids so it was quick to get to the pool elevator. The water taxi to universal was regular and so convenient. Easy to pop in for a meal on city walk or visit... More 

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Spring Hill
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is very nice. A little pricey for what it is, but nice non the less. Way better than the Pacific Bay, but not as nice as the Hard Rock location. We will stay here again for sure. Boat ride to City Walk is nice also. Overall really nice so far. Room is very clean and the bed is... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

I had read a few reviews on this hotel, and was a bit sceptical, but I arrived, and it was better than I expected! Clean, average sized rooms with comfortable beds, and the property was huge! Pools were lovely, and pool attendants were friendly. (Stephanie was the best!) the next day I went down (in the middle of the day)... More 

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United States
Contributor
20 reviews 20 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is in a prime location to Universal Studios - about a 10 minute walk along a lovely path or a free boat ride. The bed was one of the most comfortable I've had in a hotel room. The room itself was average but not quite up to the standard of other Loews hotels and the overall hotel feels... More 

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St. Petersburg, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you're at Universal Orlando be sure to ferry over to Portofino Bay. Hotel has gorgeous views, you can pretend you're on the Amalfi Coast. At 7pm they have Italian style opera singers on the balcony, you can stand below (or on your own balcony) mesmerized during "I Dream a Dream" & more. Hotel is pretty pricey, but the Express... More 

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Olrando
1 review
5 of 5 stars Reviewed 3 days ago NEW

everything was great. the hotel, the room, the service. the hotel is extremely clean, transportation to the parks was easily and effortless. we only went for universal parks and the beauty and the beast on tour broadway show and la nouba show. we just needed a small fun get away for a few days where we weren't running around, hopping... More 

Review collected in partnership with Loews Hotels and Resorts

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from a week at this hotel and had a wonderful holiday. The hotel is beautiful and it is hard to believe it is 15 minutes walk from two theme parks. Our room was spacious, spotlessly clean and given how busy the hotel was extremely quiet. The entire staff of the hotel seem to go out of their way... More 

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Oklahoma City, Oklahoma
Top Contributor
60 reviews 60 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I just stayed a few days and found the place to live up to its reputation. Very helpful staff. The grounds were beautiful, several pools and a few eating and shopping establishments to choose from. I especially like the bocce ball courts. You definitely were not inundated with Universal propaganda and the place is large enough to separate yourself from... More 

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Olrando
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed here for one night to celebrate our one year wedding anniversary. The hotel was absolutely beautiful! The room was amazing with every amenity possible. The king size bed was the most comfortable bed that I have ever slept on. I wanted to take it home! The staff was extremely friendly and made sure we had... More 

Review collected in partnership with Loews Hotels and Resorts

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Clermont, Florida
Top Contributor
131 reviews 131 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

we stayed at the Portofino overnight with our Girl Scout troop. They were celebrating a year of scouting with their hard earned cookie money :) The rooms are very nice and comfortable. The bathroom was beautiful! We had bay view rooms and could see the courtyard. Free wifi :) The staff was very nice. When you reserve your room, be... More 

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LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We value your feedback and are pleased to hear you enjoyed staying in some of our Bay View rooms with your Girl Scout Troop. Though we have only a few rooms with this feature, we are happy to have provided it to you. We look forward to welcoming you back for another memorable stay! More 

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