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Loews Portofino Bay Hotel at Universal Orlando

#74 of 335 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
5601 Universal Blvd., Orlando, FL 32819
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1 room 1 adult
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Loews Portofino Bay Hotel at Universal Orlando
Loews Portofino Bay Hotel at Universal Orlando
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2,169 Reviews from our TripAdvisor Community

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ny
Level Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I stayed here to attend a conference at the hotel. Very friendly and efficient front desk. My room was not ready upon arrival so left my bag with the porter and went to the conference. They texted me when the room was ready. It was a rather far walk from the lobby. It's a big hotel with lots of space... More 

Helpful?
Thank michael r
Spokane, Washington
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

When we checked in I mentioned it was our 30th and we were immediately upgraded to a secluded lagoon view room by a lovely English lady. The room and bed were very comfortable and we had a small balcony looking over the water. Not long after we had unpacked, a gentleman knocked on our door, bringing champagne and chocolate covered... More 

Helpful?
Thank Vicki D
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here for 5 nights with our family of 5. Room was great, onsite restaurants were extremely good, and the Gelato and Starbucks stores were only a 30 second walk from our room. We loved this resort and would definitely return. Close to the parks for walking which is nice.

Helpful?
Thank Pyof5
Pleasanton, California
Level Contributor
244 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The rooms were spacious and clean. Even the garden view rooms had lovely views. Unfortunately it was cold, but on a nice day, being over the lagoon and the number of pool options would have been great. On site concierge/tickets was very helpful as well as the boat to the parks. Many eating options on site. More upscale and probably... More 

Helpful?
Thank RoBertie
Olrando
1 review
5 of 5 stars Reviewed 2 days ago NEW

We absolutely loved this hotel! Could not have asked for anything better. It was a spacious, beautiful room. The staff was very friendly and helpful. Please see Felix when valeting your car. He is an absolute asset. Jason was with security and was so great to talk with. I can not even describe how gorgeous this hotel is.

Review collected in partnership with Loews Hotels and Resorts

Helpful?
Thank pattyb253
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We came for a girls weekend (two adults and one 11 year old) and wanted to be close to the resorts without the Disney crowds. This resort delivered. With multiple pools, we never felt crowded. There were many restaurant options (though other than Sal's they were certainly on the pricey side!) and the water taxi was always available for a... More 

Helpful?
Thank Alexa S
Scottsdale, Arizona
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here over Christmas 23rd-27th !! This place is truly amazing!! You will feel like you've gone to Italy! At night they had Opera signers out on the balcony signing, The rooms are the largest of all the on site hotels! Ask for a lagoon view, you won't be disappointed !!

Helpful?
Thank Buckeyebigdog
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for taking the time to comment. We’re glad we could exceed your expectations during your visit, and are honored you chose to spend your holiday with us. I am happy to hear that you were able to feel the Old World charm and hospitality of our hotel. We are very proud of our opera singers, and believe they... More 

Micanopy, Florida
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I would recommend this resort. We stayed here to attend a wedding being held at the resort.. Check-In was easy (although, they did have the room listed under my first name instead of my last). Room was very comfortable. Staff were friendly. It is very easy to get to the Park!

Review collected in partnership with Loews Hotels and Resorts

Helpful?
Thank Carlene C
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for taking the time to comment! I am pleased to know that you enjoyed your experience while attending the wedding this past weekend. Our proximity to City Walk makes it easy to have fun all day or night and then hop on a water taxi to return to your hotel room. We’re glad that you had fun and... More 

Frederick, Maryland
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We loved this hotel. The rooms were a great size for a family of 4 with 10 and 12 yr old boys. We paid extra for the concierge/club room and it was mostly worth it. I believe our wifi was included with the club upgrade and not free as a standard but I'm not sure. The club only have pastries/toast/bagels/cereal... More 

Helpful?
1 Thank CarrieGee123
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your wonderful comments! Our club level is a wonderful way to enjoy added benefits and refreshments during your stay. Thank you for your comments about the food offerings and rest assured they will be shared with our culinary team. I will certainly share it with our Club Lounge team members that you appreciated all the hard work... More 

Yorba Linda, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Loved this place if not more than 10 years ago. Have only stayed at this resort. Clean and roomy rooms. Great pool. Great staff. So beautiful with the Italian theme. It's not a new hotel but the it's been so well maintained you wouldn't know!

Helpful?
Thank Kay D
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you so much for your comments! Our team members bring the Italian spirit of ‘la dolce vita’ – the sweet life - alive in many ways. I am happy that the experience we create made you feel like you were in Italy ten years ago and still to this day! Again, thank you for your comments and we hope... More 

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