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Rosen Centre Hotel

#119 of 328 Hotels in Orlando
Certificate of Excellence
9840 International Dr, Orlando, FL 32819
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Rosen Centre Hotel
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1,898 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here prior to a conference before moving across the street to the Hyatt Regency. While the Hyatt is definitely more luxurious, the Rosen Centre is a very good, more moderately priced option for convention goers. Both hotels are connected to the massive convention center by covered walkways, which allows for easy, convenient access. We enjoyed the live music... More 

Was this review helpful? Yes 1
West Palm Beach, Florida
Top Contributor
94 reviews 94 reviews
60 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed yesterday NEW

Had a chance to stay this past weekend. First the positives. The bed in the room was comfortable. We found some kids clothes under one of the beds and a half sucked on cough drop in the closet. The hotel itself seems dated. The parking at 15.00 dollars per day seemed steep. It was quite a walk parking going through... More 

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1 review
2 of 5 stars Reviewed yesterday NEW

Stay there for a weekend, trying to have some rest, cleaning service started knocking on my door at 8 am to verify at what time i was checking out, hotel policy is that check out its at 11. A month ago i had the same experience at another rosen property so be aware that this is a company policy. This... More 

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New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here will attending a conference. Room was small and the entire carpet was wet on check from recent cleaning, took 36 hours to fully dry. The shower head was weak, elevators slow, and the dresser drawer wouldn't stay closed. Not much counter space at the sink which is separated from the bath, which was nice since I was sharing... More 

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Management response:

Charles B, Thank you for your valuable feedback. We greatly appreciate in order to continually improve our services for our guests. Please always direct any concerns with our management team. We would have been happy to change rooms for your stay with us. Once again, thank you for your time and valuable feedback. Your patronage is sincerely appreciated and we... More 

Detroit, MI
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Rosen Centre is so convenient - there are many restaurants on site with lots of food options. The pool bar is awesome - the pool is big and beautiful. The room was quite nice - not super modern, but clean and comfortable with a nice view of the convention center. The Convention Center is less than five minutes walk... More 

Was this review helpful? Yes 2
RosenHotels, Social Media Concierge at Rosen Centre Hotel, responded to this review

Thank you so much for your gracious review Lynn-Ml! We are happy to provide convenience and quality service to all of our guests and take pride in doing so. It was an absolute pleasure having you stay with us and we are excited for your next visit. Thank you for staying with us and we hope to see you soon!... More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I went here for a Conference on may 2015 and this hotel was very good for that, because the location makes it ideal if you are attending to the Orange County Convention Center, it even has an inner route to get to there. The staff is very friendly and helpful. The room is very clean and comfortable, it has a... More 

Was this review helpful? Yes 1
RosenHotels, Social Media Concierge at Rosen Centre Hotel, responded to this review

Thank you so much for this extensive review Francis C! It sounds like you enjoyed your stay with us and were pleased with everything we had to offer. We were glad to have you with us and certainly hope to see you again in the near future. Should you need assistance booking your next stay, please let us know! Thank... More 

1 review
2 of 5 stars Reviewed 6 days ago NEW

I arrived to the hotel about 9:30am with 4 other people and we all asked for early check-in. The hotel was sold out the night before, so no rooms were available (completely understandable). This is where we encountered our first problem. We were all asked for our phone numbers and told we would receive phone calls if our rooms were... More 

Was this review helpful? Yes
RosenHotels, Social Media Concierge at Rosen Centre Hotel, responded to this review

Amber B, Thank you very much for bringing all of this to our attention. These are situations which we make serious efforts to avoid as they are not up to the Rosen standard of hospitality. That being said, I will be reaching out to you privately via TripAdvisor messaging to obtain further details about your stay. I would like to... More 

Glenview, Illinois
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff at the hotel are very accomodating. Nice place to stay, will definitely will come back. Will recommend to friends and family. Good restaurants. Not far from the places you want to go and see.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
RosenHotels, Social Media Concierge at Rosen Centre Hotel, responded to this review

Thank you michellee621 for your wonderful review! We are pleased to see that you enjoyed your stay with us and trust that we will be seeing you again in the near future. It was a pleasure to host you and we look forward to doing so again. Thank you for staying with us and safe travels! Samantha Matos Social Media... More 

New York City, New York
Top Contributor
109 reviews 109 reviews
20 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

I traveled here for a Conference and this hotel was perfect. This hotel is huge. I'm not sure how busy this hotel is when there are no conferences, but it seems very busy when there is. Almost doesn't feel like a hotel. There have a huge pool. There are places in the lobby area to sit and read or just... More 

Was this review helpful? Yes 1
RosenHotels, Social Media Concierge at Rosen Centre Hotel, responded to this review

Hello Blackbeauty75, Thank you so much for your great feedback. We’re so happy that you enjoyed your stay. Conventions are one of our specialties, and we always appreciate having them over. I especially appreciate your words on the view. I personally recommend the view on 21st floor facing down I-drive; It's certainly one to remember. We hope we can have... More 

Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I checked in at 0730 am, and was given a room on the 15th floor. At 10am I was woken up by a jack hammer going, directly across the hall from my room. It would have been nice if the front desk, at 7:30 in the morning, would have even asked me if I flew all night, and would be... More 

Was this review helpful? Yes
RosenHotels, Social Media Concierge at Rosen Centre Hotel, responded to this review

Hello 1000MilesAway, Thank you for your feedback, we really appreciate it. We’ve notified our management about this issue, and will do our best to make sure this does not happen again. If you have any further concerns at all, please contact us directly by email or phone call, so we can make your next stay one to remember. Thank you... More 

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