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Disney's Grand Floridian Resort & Spa

#36 of 327 Hotels in Orlando
Certificate of Excellence
4.5 of 5
4401 Floridian Way, Lake Buena Vista, Orlando, FL 32830
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Disney's Grand Floridian Resort & Spa
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Disney's Grand Floridian Resort & Spa
Disney's Grand Floridian Resort & Spa
Disney's Grand Floridian Resort & Spa
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2,532 reviews from our community

Traveler rating
    1,464
    617
    270
    119
    62
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1,455
389
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215
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Grand Floridian, in one of the outer buildings, during the Easter Week for 6 nights. Hotel is very well located for Magic Kingdom and the other parks. We did not hire a car and relied upon the Disney transport which was excellent. Hotel was spotless, room extremely comfortable and well serviced. There was quite a lot... More 

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Connecticut
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here as a family of 4 for a quick 2-day/2-night park visit. When we arrived early morning of our first day, we had a lovely surprise as we were selected as "Family of the Day" for a free upgrade to the Concierge Level for the duration of our stay! LOVED the Concierge Level! Room was lovely, two queen... More 

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Vancouver, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here while attending a conference at the hotel as well. This was my first stay at a Disney hotel and I was not disappointed. The staff were helpful and nice, the room was nice and comfortable and the location would be great for launching right into the magic kingdom. The conference space was great as well, and the... More 

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Contributor
19 reviews 19 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My fiancé proposed to me at Disney in front of the Cinderellas Castle. When we arrived back to the hotel via monorail the staff had rose petals everywhere and a bottle of champagne surprised for us. The people that work here are amazing and help you in any way that they can, they really want you to have the best... More 

Was this review helpful? Yes 1
Butler, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stay at The Grand at least twice a year. It is so beautiful and clean you can not out do it! It is Disney and you can't beat that. It lives up to the Disney cast members always being friendly and as helpful as possible. Love the pools and the activities for the kids! We highly recommend it to... More 

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Upstate New York
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Disney makes it difficult to complain about anything as their staff (i.e., cast members), parks, and properties are generally well above the average standard you would expect anywhere else. We decided to add Disney at the last minute to a scheduled trip to Discovery Cove and Universal Studios and to do it in grand fashion by staying at the Grand... More 

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Sao Paulo, SP
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I planned a one week vacation for my son and I. I read reviews and picked the Grand Floridian after careful considerations. The first disappointment was when we found out how much we would have to walk from the lobby until our room. Then, since we checked in around 9pm, we tried to grab something to eat at the hotel... More 

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UK
Top Contributor
134 reviews 134 reviews
38 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our fourth stay in four years. We stayed in the Club level rooms which is well worth the extra money in Sugar Loaf. The concierge staff in the building are always extremely helpful and the food and drinks plentiful. The location is excellent and has such good access to the monorail but also has access to Disney's full... More 

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Grand Rapids, Michigan
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We've stayed on Disney property three times, but this was our first stay at the Grand Floridian. We've been to the hotel for Character meals, so we knew we were in for a beautiful stay. At check in we were informed that we had been upgraded to concierge level; it was amazing! The room, the grounds, the food and service... More 

Was this review helpful? Yes 4
Fort Meade, Florida
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Grand Floridian while I was serving as a judge for the 30th Annual Commissioner's Academic Challenge academic tournament. The convention center staff were amazing, handling our event and another event with grace. The decor of the center was amazing, the convention rooms were very nice. The center staff met every need that we had as a... More 

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Hotel Review Summarization

What travelers say

  • Magic Kingdom(43)
  • Main building(13)
  • Very nice(11)
  • Disney world(9)
  • Club level(6)
  • Theme park(5)
  • Next time(5)
  • Cast member(4)
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