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Quality Suites Lake Buena Vista

#82 of 332 Hotels in Orlando
Certificate of Excellence
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8200 Palm Parkway, Orlando, FL 32836
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1 room 1 guest
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659 Reviews from our TripAdvisor Community

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Traveler rating
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    274
    56
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    10
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434
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (659)
  • Mar-May only
    (160)
  • Jun-Aug only
    (164)
  • Sep-Nov only
    (178)
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    (157)
All months
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you want space for your family or you're just a couple looking to chill out for a few days, this hotel has the space you need for a great price. The staff is extremely nice and helpful. Parking is free and there are ample spaces. Free Breakfast as well. The rooms are huge and absolutely filled with everything you... More 

Was this review helpful? Yes
Joyce L, Public Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you for taking the time to tell us about your stay. I am very happy to hear that you enjoyed your stay with us and were pleased with the location of the property. We couldn't have asked for a better location as we are minutes away from the theme parks. I will share your comments with our staff as... More 

Orlando, Florida
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I live in Orlando but my friend was visiting and asked if I wanted a staycation. The room was fantastic. He had his own bedroom with a bathroom and a door that seperated the living room from his bedroom which was fantastic for privacy. It had a full sized fridge, microwave, dishwasher and dishes. 2 chairs with a counter for... More 

Was this review helpful? Yes
Joyce L, Public Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you for taking the time to tell us about your stay. I am pleased to hear that you enjoyed your stay with us. Staycations are just as good as vacations so glad you were able to enjoy it. Thank you for pointing out the amenities we have to offer; it is always a plus for guests to hear it... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Let me start by saying, I have stayed at multiple hotels and this is by far, the WORST SERVICE I have ever had. We tried to check in to the hotel at 2:45 and the check in time was 3pm. They were trying to charge me $10 for a 15 minute "early check in." When we seemed upset about the... More 

Was this review helpful? Yes 1
Valley
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 6, 2015

Had a great time here. Customer service was great. Breakfast was good with a good variety to please all. Servers were nice and friendly. They did not get frustrated with the large crowd. Rooms were nice and clean. Beware of the very loud AC unit in the room. It can keep you awake at night if you a light sleeper.... More 

Was this review helpful? Yes 1
Joyce L, Public Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you for taking the time to tell us about your stay. I am pleased to hear that you enjoyed your stay with us. I will definitely share your positive feedback with our staff as they always love hearing from guests. I apologize about the AC unit, this will also be addressed to the staff so that they are aware... More 

Brazil
Level Contributor
82 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed June 23, 2015

The room was big but needs an urgent renovation. The air condition was too noisy and old. But the worse part was the staff. It seemed that answering guests questions was an enormous favor and so on. And the end of the breakfast period was just incredible, nonsense. The staff stated taking off all the items of the menu even... More 

Was this review helpful? Yes 3
Joyce L, Public Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you for taking the time to tell me about your experience with us.. I am so sorry that your experience did not meet your expectations; please accept my sincerest apologies. I strive to provide every guest with superior service; therefore your feedback is very important to me. I want you to know that I am taking the appropriate measures... More 

Tallahassee
Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 21, 2015

This hotel was amazing, large spacious rooms with nice kitchen and very comfortable beds. The housekeeping staff kept the rooms spotless and never encroached on our day. We had neighbors on all sides, but never heard them, which is a tribute to a well built hotel..especially since there were at least 2 volleyball teams staying there when we were! The... More 

Was this review helpful? Yes 1
Joyce L, Public Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you for taking the time to leave us positive feedback. I am pleased to hear that you enjoyed your stay with us. Positive feedback like yours is always appreciated and will definitely share this with our staff. One of things that pointed out on your comment is that you didn't hear your neighbors, which is great! Guests get the... More 

Lyons, Georgia
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed June 18, 2015

We came here after spending a week at Disney and only spent one night. We were headed to SeaWorld and wanted to stay close enough to get there quickly. Staff was AWESOME! Concierge was so helpful, recommended a place for us to get excellent Italian food. Rooms were CLEAN! Bathrooms were clean. Great views of the mall/city and a really... More 

Was this review helpful? Yes 2
Tulsa, Oklahoma
Level Contributor
235 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed June 12, 2015

We pretty much keep to ourselves and this place was great for that. Breakfast was good and a bit crowded at times but to be expected near Orlando. Customer service was great. Everything we spoke of was addressed quickly. The heating element of one of the dryers was broke. We spoke with the front desk about it. It was addressed... More 

Was this review helpful? Yes 2
Florida, New York
Level Contributor
201 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed June 7, 2015

I stayed here recently with my daughter and I was really impressed. The room was large. There was a separate living room with a sleeper sofa. There is also a kitchen area that has a dishwasher,fridge,stove and all the pots and pans and dishes. The bedroom had 2 queen beds and a bathroom. The room was clean and did not... More 

Was this review helpful? Yes 1
New Hampshire
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 5, 2015

My adult daughter and I spent a week at this hotel. I have stayed at Quality property's before, and, in my opinion, this is one of the better run ones. The front desk staff was always pleasant and helpful, the cleaning staff was very stealthy and efficient. We never saw carts or laundry piles, but our room was always cleaned... More 

Was this review helpful? Yes 2
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