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Quality Suites Lake Buena Vista

#80 of 329 Hotels in Orlando
Certificate of Excellence
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8200 Palm Parkway, Orlando, FL 32836
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Quality Suites Lake Buena Vista
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645 Reviews from our TripAdvisor Community

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Traveler rating
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    270
    52
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424
101
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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    (645)
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    (160)
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    (150)
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    (157)
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Valley
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a great time here. Customer service was great. Breakfast was good with a good variety to please all. Servers were nice and friendly. They did not get frustrated with the large crowd. Rooms were nice and clean. Beware of the very loud AC unit in the room. It can keep you awake at night if you a light sleeper.... More 

Was this review helpful? Yes
Joyce L, Public Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you for taking the time to tell us about your stay. I am pleased to hear that you enjoyed your stay with us. I will definitely share your positive feedback with our staff as they always love hearing from guests. I apologize about the AC unit, this will also be addressed to the staff so that they are aware... More 

Brazil
Level Contributor
78 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed June 23, 2015

The room was big but needs an urgent renovation. The air condition was too noisy and old. But the worse part was the staff. It seemed that answering guests questions was an enormous favor and so on. And the end of the breakfast period was just incredible, nonsense. The staff stated taking off all the items of the menu even... More 

Was this review helpful? Yes 2
Joyce L, Public Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you for taking the time to tell me about your experience with us.. I am so sorry that your experience did not meet your expectations; please accept my sincerest apologies. I strive to provide every guest with superior service; therefore your feedback is very important to me. I want you to know that I am taking the appropriate measures... More 

Tallahassee
Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 21, 2015

This hotel was amazing, large spacious rooms with nice kitchen and very comfortable beds. The housekeeping staff kept the rooms spotless and never encroached on our day. We had neighbors on all sides, but never heard them, which is a tribute to a well built hotel..especially since there were at least 2 volleyball teams staying there when we were! The... More 

Was this review helpful? Yes 1
Joyce L, Public Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you for taking the time to leave us positive feedback. I am pleased to hear that you enjoyed your stay with us. Positive feedback like yours is always appreciated and will definitely share this with our staff. One of things that pointed out on your comment is that you didn't hear your neighbors, which is great! Guests get the... More 

Lyons, Georgia
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed June 18, 2015

We came here after spending a week at Disney and only spent one night. We were headed to SeaWorld and wanted to stay close enough to get there quickly. Staff was AWESOME! Concierge was so helpful, recommended a place for us to get excellent Italian food. Rooms were CLEAN! Bathrooms were clean. Great views of the mall/city and a really... More 

Was this review helpful? Yes 2
Tulsa, Oklahoma
Level Contributor
229 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed June 12, 2015

We pretty much keep to ourselves and this place was great for that. Breakfast was good and a bit crowded at times but to be expected near Orlando. Customer service was great. Everything we spoke of was addressed quickly. The heating element of one of the dryers was broke. We spoke with the front desk about it. It was addressed... More 

Was this review helpful? Yes 1
Florida, New York
Level Contributor
187 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed June 7, 2015

I stayed here recently with my daughter and I was really impressed. The room was large. There was a separate living room with a sleeper sofa. There is also a kitchen area that has a dishwasher,fridge,stove and all the pots and pans and dishes. The bedroom had 2 queen beds and a bathroom. The room was clean and did not... More 

Was this review helpful? Yes 1
New Hampshire
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 5, 2015

My adult daughter and I spent a week at this hotel. I have stayed at Quality property's before, and, in my opinion, this is one of the better run ones. The front desk staff was always pleasant and helpful, the cleaning staff was very stealthy and efficient. We never saw carts or laundry piles, but our room was always cleaned... More 

Was this review helpful? Yes 2
York, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 1, 2015

I'm a review reader and after reading several on this particular hotel, this was the one I wanted to book our stay at. The staff was friendly, the room was clean and the breakfast was fantastic! We stayed in an efficientcy for a 4 night stay. My plan was to cook a few meals in while we were in Orlando.... More 

Was this review helpful? Yes 2
Subang Jaya, Malaysia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 27, 2015

We stayed here for 5 days, 4nights with my family. The room was cozy and felt like home. The kichenette was a bonus as could cook simple meals during suppers. We stayed in a one bedroom apartment for a family of four. It fit us perfectly! For the television, they had a variety of channels and had the channel number... More 

Was this review helpful? Yes 1
Spring, Texas
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 19, 2015

Convenient to Disney. Staff was very helpful. The concierge lady was very knowledgeable about parks and things to do. The breakfast buffet staff were always coming around, seeing how we were doing. One thing: The elevator runs kind of slow.

Was this review helpful? Yes 2
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