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Holiday Inn & Suites Across from Universal Orlando

3.0 of 5 5905 Kirkman Road, Orlando, FL 32819
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Holiday Inn & Suites Across from Universal Orlando
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Holiday Inn & Suites Across from Universal Orlando
Holiday Inn & Suites Across from Universal Orlando
Holiday Inn & Suites Across from Universal Orlando
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998 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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wales
Top Contributor
65 reviews 65 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for 3 nights back in Sept. Positives is its location for Universal Studios and City Walk, all of which is in walking distance or there's a free shuttle every day back and forth. Also there's a TGI Fridays attached to the hotel which provides good food and cocktails which were all well priced. Negatives the hotel was tired... More

Was this review helpful? Yes 1
Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed only one night whilst on business. The overall impression of the hotel exterior and lobby was good, very clean and modern feel. My room was clean and all was in place, i must say this was a very uneventful stay, nothing negative to talk about, staff and hotel itself was good, and if you had to (like many... More

Was this review helpful? Yes 1
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We are delighted that you had a great stay with us. We look forward to seeing you again next time you travel into the Orlando area. More

Byram, Mississippi, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We took a trip to Universal Studios for my kids' birthdays. I am a thorough planner so I read the hotel reviews before the trip. I was a little concerned when I saw an average or bad review, but our hotel experience was not bad at all. The rooms were spacious and the beds were so comfortable! The staff was... More

Was this review helpful? Yes 3
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We are pleased to hear you were very comfortable and enjoyed the accommodations during your stay at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We thank you for allowing us to be part of your birthday trip. We invite you back the next time you are in the Orlando area. More

Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had read a couple of negative reviews, but took the opinion that we weren't visiting orlando to sit in a hotel room!! Room was clean, if a little tired looking, but for the price we paid for a suite, it was fine. The suite had a separate living room with a pull out sofa bed which had a proper mattress.... More

Was this review helpful? Yes 2
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We appreciate your kind words towards our location and are looking forward to seeing you again during your next visit to the Orlando area. More

New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel was easy to find, looked decent from the exterior. Checked in late, the girl at the desk (Daily) was pleasant but her uniform was a bit messy and her name tag was almost vertical which is why I remembered her name. I found it odd that the name tag would be so out of place. The room was missing... More

Was this review helpful? Yes 2
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for your comments! We appreciate hearing from our guests and we are extremely sorry that your stay was less than perfect. We do hope to welcome you back again very soon, and in the meantime – we’ll get our associates’ name tag back on straight. More

Scotland, West Lothian
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

First impressions were not great!! Check in was awful- no information given about hotel, area, shuttle buses etc, but I think we were just really unlucky with the staff member we got as we witnessed lots of others checking in and all other staff members were very helpful... The room was massive but I think the hotel needs new bedding... More

Was this review helpful? Yes 1
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thanks for taking the time to write your review. I regret we have missed the mark with your experience and that you were not able to enjoy your stay. We always try to provide our guests with a valuable stay and will use your comments towards our continuous improvement discussions. We do remain hopeful you might stay with us again... More

Grafton
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

At check in I was allowed to upgrade my room to a king suite for a small fee. The ladies also said happy birthday to me since this was a birthday celebration. The hotel king suite is awesome. Two rooms with tvs and comfortable furniture. Hotel is literally a 10 min walk to Universal Studios or take the free shuttle.... More

Was this review helpful? Yes 1
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for the review! We are thrilled that you enjoyed your stay with us at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We look forward to having you stay with us again next time you are in our area. More

Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

After using Holiday Inn for business here in the UK and being an IHG rewards member I expected a lot more! I couldn't collect points, the staff don't care, the rooms are dirty, dated and stink of smoke. The cleaners regularly forgot towels or loo roll!!! & Some days didn't clean the rooms until after 3pm. Just not good enough... More

Was this review helpful? Yes 1
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for taking the time to post your comments. Please accept my apology for the disappointment and the inconveniences you experienced. We will be reviewing your comments with our team to ensure our quality is continuously improving. I would like to speak with you further regarding this matter. Might I ask if you would contact me directly at the... More

Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a large hotel that is a 15 minute walk from the entrance to Universal. The 2-bedroom suites are ideal for a family, and the pool is excellent for the kids. A TGIF on the property makes for easy meals, as does the kitchenette in the units. There is a timeshare operation in the lobby that attempts to sell... More

Was this review helpful? Yes
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you so much for sharing the great experience you had while staying with us at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We hope to welcome you back again very soon. More

Ledbury, United Kingdom
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 10 nights in Florida. It was fine. Unfortunately they put us in a smoking room but the smell went after a day of leaving the aircon on. They only have safety deposit boxes downstairs so be aware before you book this if you need easy access to your stuff. We never ate here. The bed was... More

Was this review helpful? Yes
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for taking the time to share your feedback with us. We are so happy that you chose to stay with us. Your feedback is an invaluable tool for identifying opportunities for improvement. We look forward to seeing you again next time you travel into the Orlando area. More

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Additional Information about Holiday Inn & Suites Across from Universal Orlando

Address: 5905 Kirkman Road, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
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Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando

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