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Holiday Inn & Suites Across from Universal Orlando

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5905 Kirkman Road, Orlando, FL 32819
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1 room 1 guest
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Holiday Inn & Suites Across from Universal Orlando
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1,319 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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Nottingham, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

We chose this hotel as the start and end point for a 16 night drive down to Key West and back to Orlando. We wanted an inexpensive hotel that would initially allow us two nights to get used to the new time zone and driving around in America as well as three nights to make the most of Universal before... More 

Was this review helpful? Yes
dublin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I really should have submitted this review after we returned from our holidays. My kids and I stayed here for 10 nights. On arrival Karina on reception upgraded us to a suite which was beautifully spacious and spotless. The mattresses on the bed were incredibly comfy. Another lady on reception gave my kids 2 boxes of peanut butter cookies (I... More 

Was this review helpful? Yes 1
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We are happy that you enjoyed your accommodations. Thank you for your kind words! Please stop in again next time you visit the Orlando area. More 

Manchester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

First time to Orlando and we couldn't of been more pleased with the hotel choice. Situated within walking distance to Universal Studios, shops and the I-ride bus stop is right outside the hotel which made it easy to travel all around International Drive. Hotel was clean, Beds very comfy and big, Hotel staff very friendly and helpful. TGI Fridays attached... More 

Was this review helpful? Yes 3
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you so much your kind review! Exceeding expectations, rather than simply satisfying them, is the corner stone of our approach to guest service. Please think of staying with us again next time you are in the Orlando area. More 

Seattle, Washington
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for three nights while in Orlando visiting Universal Studios. First off, our primary concern was staying at an inexpensive hotel convenient to Universal, while not being in a sketchy or dodgy area or feeling like we were putting ourselves or our belongings at risk. Yes, we could have stayed at much nicer hotels, but we also would... More 

Was this review helpful? Yes 5
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for the review! We are glad to hear you enjoyed your stay and look forward to serving you again the next time you are in the Orlando area. More 

Glasgow, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife, son and I stayed here on 4th july for 10 nights. We were here for universal studios so hotel was perfect location. The hotel has what you need. Clean hotel and rooms, nice pool and really helpful staff. I drove for the first time and it was much easier than I thought. If you don't want to drive... More 

Was this review helpful? Yes 3
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thanks for the great review. We appreciate your feedback and are glad you enjoyed your stay. We look forward to having you stay with us again next time you are in the Orlando area. More 

Middlesbrough
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I came here in June 2015. It was my sixth time in Florida and we had normally stayed in villas. This time with there only being two of us we stayed in a hotel. I was so reluctant but wow, I was so, so wrong. Such a good price for a fantastic hotel. Some of the reviews worried me but... More 

Was this review helpful? Yes 5
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you very much for your fantastic review. We are delighted that you had a great stay with us. We invite you to stay with us again soon. More 

Orlando, Florida, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Room, nice. Pool, nice. Location, great. Staff....HORRIBLE. It amazing me how effective the staff of a hotel can be at ruining a nice vacation. I was greeting in the most unprofessional manner as though I was a pain in their behind. Things that were promised to me, like a call when the room was ready, never came. When asked why?... More 

Was this review helpful? Yes
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thanks for your comments regarding your recent stay with us. We are extremely disappointed with ourselves to hear about the experience you had during your stay. We apologize that we have missed the level with you that our guests have come to expect from us. We are disheartened to hear that your experience left you with a negative impression of... More 

Lancashire
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We chose this hotel purely on location to Universal Studios. It is approximately 10/15 minutes easy walk to the entrance of Universal City Walk so for this purpose it was ideal. It is also easy to reach the roads leading to all the major tourist attractions. Check in was quick and simple. The deluxe double room was a good size... More 

Was this review helpful? Yes 5
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We appreciate your comments and will use them to help our team continually provide an excellent experience for our future guests. We do thank you for mentioning the room and staff were excellent. We hope to welcome you back again very soon. More 

Sand Springs, OK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in two suites with friends at this property for a week. The employees were very professional, even with the high volume of guests and questions. Shante was great to work with at arrival. Then the suites were awesome. They really were two bedrooms/2 baths with a living room/kitchen area in the middle. They were very clean and the beds... More 

Was this review helpful? Yes 1
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We appreciate you taking the time to write and share such a wonderful review at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We look forward to seeing you again soon next time your travels take you to the Orlando area. More 

ft lauderdale
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Okay so 2 friends and I just stayed at this property and arrived very late (like 1:30 am)on a Sunday night and had the most wonderful arrival experience,we had the pleasure of being greeted and checked in by Karen who was not only bubbly and cheerful but full of knowledge of the Holiday Inn brands as well as local attractions... More 

Was this review helpful? Yes 3
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We are thrilled to hear that you enjoyed our customer service. We are pleased to hear that our hotel team members were able to make such a difference in your stay. Exceeding expectations, rather than simply satisfying them, is the corner stone of our approach to guest service. We look forward to having you stay with us again next time... More 

Hotel Review Summarization

What travelers say

  • TGI Friday(9)
  • Priority Club(5)
  • Breakfast buffet(3)
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