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All 328 Orlando hotels

Sheraton Lake Buena Vista Resort

4.0 of 5 Hotel   |   12205 South Apopka Vineland Road, Orlando, FL 32836
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Ranked #185 of 328 hotels in Orlando
A recent review
4 of 5 stars reviewed 3 days ago
TerryDevlin Long Branch, New Jersey
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700 people have reviewed this hotel

Traveler rating
    194
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    57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
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English first
Long Branch, New Jersey
1 review
4 of 5 stars Reviewed 3 days ago NEW

Just visited last week. Took my daughter on a college road trip and our last stop was Orlando for a little fun at Universal Studios. This hotel was close to stores, restaurants and attractions. The staff were all so nice. The pool was awesome and clean. The rooms were very clean as well. The only bad thing I would say... More

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Alachua
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is obviously older, but has been beautifully updated! Rooms were very nice and the pools were fantastic. Had a four year old with us who didn't swim, but he could walk around and play in a good half of the shallower pool. They had a nice pool bar with a drink special for the Wednesday we were there... More

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Brandy B, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear vvmalcolm,I am so glad to learn that you enjoyed your stay and decided to post it on Trip Advisor. If ever your travels take you back to Orlando we would love to be of service to you again. Brandy Bennett- Asst. GM More

Miami Beach
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We just completed our stay and it was perfect. We had 2 adults, a 2 yr old, and grandma and it couldn't have worked out better. Kenzo checked us in and was amazing. Our room wasn't ready, but she did everything she could to rush our room and make sure we were taken care of while we waited. The room... More

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Brandy B, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear FozzSoBe, Thank you for your review. I am glad that you enjoyed your stay with us and that your grandson had a wonderful Birthday! Lilly is an amazing employee and I appreciate you listing her name in your report. We would be honored if you would make this your grandsons yearly Birthday location!! See you soon. Brandy Bennett- Asst.... More

Henderson Nv
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Recently stayed at The Sheraton Lake Buena Vista Resort in Orlando and couldn't be more pleased. The rooms were spotless and the mattress couldn't be more comfortable, the employees were friendly and helpful. If you can request a room overlooking the beautiful pool area. The bar at the pool was as good as the bartender and they have a great... More

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Brandy B, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Francene L, Thank you for your review. It was our pleasure to have you as our guest. It brings us great pride to provide our guest with amazing service, thank you for the opportunity. We hope we see you soon! Brandy Bennett- Asst. General Manager More

San Diego, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

this has been a true treat but then we met your restaurant staff, Greg, Chris and chef Paul. What extraordinary gentleman and such a reflection of the excellence of your company.thank you and blessings.

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Brandy B, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear BarbieZoom, Thank you for your review. I am glad that you enjoyed your stay with us. We are blessed with many wonderful associates and I appreciate you listing their names in your report. I will certainly share your comments with them. If ever your travels take you back to Orlando we would love to be of service to you... More

Nyack, New York
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

First, a MAJOR shout out to Jonathan at the front desk - what a superstar! He was incredibly helpful and willing to answer our endless questions about Orlando activities with a large group. He not only was accommodating to us, but we noticed to lots of other travelers as well. He was patient and kind and EXACTLY the kind of... More

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Brandy B, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear angie1135, Thank you for your review. Such kind words about our superstar Jonathan! Thank you! We are extremely blessed by our amazing staff. It brings us great pride to provide our guest with amazing service, thank you for the opportunity. We hope we see you soon! Brandy Bennett- Asst. General Manager More

Beach
Top Contributor
95 reviews 95 reviews
6 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

These comments aren't communicated with the staff at the hotel. I previously commented on how the pool made a family of 3 sick, including an infant. They send they would " look in to it " went there again after a handful of stays at this hotel & the pool is still cloudy. Ewe. I'll make it short. Pros: clean... More

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GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear TryNewPlacesBe, Thank you for your recent Trip Advisor posting. I appreciate your comments both positive and constructive. I am sorry that you felt the pool made your family ill. we check the chemical balance of the pool daily and it is regularly inspect the local government and I can assure you that the pool is properly maintained. We have... More

Bradenton, Florida
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have the best time at this hotel. It's so clean the staff is believable from the front desk all the to the pool staff. We get the Jr suite that over look the pool. Pool area is super nice.Can't wait to get back.

Was this review helpful? Yes
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear bddf, I am so glad to learn that you enjoyed your stay and decided to post it on Trip Advisor. If ever your travels take you back to Orlando we would love to be of service to you again. Respectfully, Mark Politte General Manager mark.politte@sheratonlbv.com More

Stuart
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Pool area is awesome with something for everyone but not as awesome as Kenzo was at the front desk. Treated us like family and made it a five star experience. Go with the bunk bed rooms if you have kids. Plenty of room !!!

Was this review helpful? Yes
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Ptpastortim, I am so glad to learn that you enjoyed your stay and decided to post it on Trip Advisor. I especially appreciate your kind words regarding Kenzo. She has very quickly turned into a superstar for the resort. If ever your travels take you back to Orlando we would love to be of service to you again. Respectfully,... More

Jasper, Indiana
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed for three nights in July. Our room was just the right size for four people with two queen beds. Beds were great. The bathroom vanity was separate from the shower/toilet. The shower did have some shelves in that were very old and rusty. Definitely could use some updating in that area. Our room did have a mini fridge... More

Was this review helpful? Yes 1
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Kim H, Thank you for staying with us and your recent Trip Advisor posting. I appreciate your comments both positive and constructive. I will certainly share your posting with the team here and we will utilize to improve. If ever your travels take you back to Orlando we would love to be of service to you again. Respectfully, Mark... More

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Additional Information about Sheraton Lake Buena Vista Resort

Address: 12205 South Apopka Vineland Road, Orlando, FL 32836
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Lake Buena Vista Resort 4*
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Also Known As:
Sheraton Safari Orlando
Sheraton Orlando
Orlando Sheraton
Sheraton Safari Hotel

135 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#31 Spa Hotel in Orlando #37 Luxury Hotel in Orlando #167 Family Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
Create unforgettable memories as you enjoy the city. Complimentary transportation to all Walt Disney World parks or relax with the family in one of our 489 guest rooms. ... more   less 
Number of rooms
490

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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