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Sheraton Lake Buena Vista Resort

4.0 of 5
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12205 South Apopka Vineland Road, Orlando, FL 32836
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Sheraton Lake Buena Vista Resort
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Ranked #196 of 327 Hotels in Orlando
A recent review
3 of 5 stars reviewed 2 days ago
piratical West Palm Beach
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936 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Palm Beach
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I gave this hotel a three star, primarily because it is listed as a four star with Priceline. We felt this was not a four-star hotel, given the age of the hotel. It should be more like a 3 1/2 star hotel. As a 3 1/2 star hotel, it is a very nice hotel. The location is okay just a... More 

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Boynton Beach, Florida
1 review
3 of 5 stars Reviewed 1 week ago NEW

We stayed here for two nights, having booked it as a name your own price through Priceline. Priceline billed this "resort" as a four star property. I don't think this is accurate at all- I'd give it 2 1/2 stars at best. We had stayed here years ago when it was the Sheraton Safari and never returned due to a... More 

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Senior Contributor
21 reviews 21 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Despite what Priceline says, this is not a four star hotel. The beds and rooms were cleaned, and there is where the nice parts of the hotel end. The card reader on the gates was busted so anyone could easily enter. It's nearly impossible to enter and leave the parking lot as it requires using a room key so the... More 

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Lubbock, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel because it was close to the parks and figured we couldn't go wrong with a Sheraton hotel. On the outside it looks ok, lobby is modern and updated, staff members were friendly. The rooms looks to be updated recently with modern furnishings but already showing signs of wear. Rooms weren't very clean, the drawers in our... More 

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Rishon Lezion, Israel
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We stayed at the hotel for 6 nights. In general it was ok, bath can be cleaner and there was a false fire alarm got us running out of our rooms for a while and no one even apologized for that. But the worse thing was that we payed on check in. Check out day we were told theres an... More 

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Los Angeles, California
Top Contributor
207 reviews 207 reviews
22 hotel reviews
147 helpful votes 147 helpful votes
2 of 5 stars Reviewed 1 week ago

Everything about this hotel is loud. The pool doesn't close and kids scream all night, the traffic is constant and the walls are paper thin. Even inside your room the AC is like a jet engine. Carpets are lifting everywhere and it feels like a 50 year old hotel. Will agree the beds are comfy and it's an easy distance... More 

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Lenox, Massachusetts
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We only needed a place to stay for one night and this worked out great. The beds and pillows were super comfy. The pool was nice and I appreciated the 12:00 checkout time. The only reason I didn't give it 5 stars was because of the $12 fee to park my own car.

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GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear nadinead, Thank you for staying with us and your recent Trip Advisor posting. I am glad to learn that you enjoyed your stay. We do charge separately for parking as many of our guest do not have car during their stay. If ever your travels take you back to Orlando we would love to be of service to you... More 

California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Offers free shuttles to Disney, very nice pools, great spas, very clean and modern rooms. For that price it beats the Disney hotels like nothing. Both the lobby and concierge teams were very very nice to us (not fake - truly nice people), which made our stay overall a very nice experience. We were sorry not to book the hotel... More 

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GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear oasiscancun, Thank you for staying with us and your recent Trip Advisor posting. I am glad to learn that you enjoyed your stay. If ever your travels take you back to Orlando we would love to be of service to you again. Respectfully, Mark Politte General Manager More 

Bushnell, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Great resort Hotel. We have been coming to this Sheraton for going on 1w years. Great location and facilities. Special Thanks to Michelle, Becky and Eric such a warm welcoming Front desk staff and management. On our last visit we enjoyed the welcome reception with drinks, snacks and a magician. Very nice touch. I was able to meet the General... More 

Was this review helpful? Yes 1
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

We got this hotel through Priceline. It was advertised as a 4-star hotel. It was FAR from it. The staff were very nice, but the hotel was barely a 3 star property. Just because it has "Lake Buena Vista" in the name doesn't mean it's actually in Lake Buena Vista. Plus, they charge $19.99 in resort fees for use of... More 

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