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Sheraton Lake Buena Vista Resort

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12205 South Apopka Vineland Road, Orlando, FL 32836
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4th Night Free & Credit
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Sheraton Lake Buena Vista Resort
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1,046 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (314)
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Allen, Texas
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Got this hotel from Priceline and was not happy when we showed up. The location is the only great aspect, if you will be visiting the parks. The building is dated, the carpets old and the parking and resort fees will add another $30-40 per night

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Orlando, Florida
5 of 5 stars Reviewed 2 days ago NEW

I had excellent customer service from check-in by front desk staff member Nina. She was knowledgeable and made check-in a breeze. Michael in valet was awesome as well. He ensured to have ice cold water available for us when we came by the valet station and he was very helpful with getting us a shuttle when we needed one as... More 

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United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Room clean, bit tired but was ok a only a base. The hotel pool bar was great, and Marco was the best bartender, very attentive to everyone, great conversation, very relaxed About 1/2 he from universal, use the hotel taxi contact for a flat rate, the porters were very helpful

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Lakeland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We got this hotel through hotwire and we paid the amount that was included. However, we were surprised with the extra charge. Accessibility: The place is very accessible and was surrounded by restaurant and food chains. It is a mixture of affordable and pricey places which is great specially for a family of four. Room: We read reviews about how... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We were greeted with friendly and courteous staff from the moment we arrived by taxi. The front desk agent,Kryztal,at the front desk was very professional and welcoming and made us feel relaxed which is nice especially when you arrive in the evening and are tired from your travels. We inquired about the restaurant, Zest, and she introduced us to Ormilla... More 

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1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Honestly? Where do I begin? We have stayed here several times this year, both on points and on paid rates and have NEVER been disappointed. To begin- as Gold members (and even when we were just regular SPG!) we have always been granted an upgrade. On this visit, I was scheduled to spend time with just my little one while... More 

Was this review helpful? Yes 2
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

No hallway just 8 plastic seats on level of holiday Inn express. Got in at 3.00 pm did not get a room before 4.00 pm and after complaining bitterly. Room undone one night until we complained on our return at 10 pm. We had phoned housekeeper at 6.00 pm to tell them room not done. Bar is great and I... More 

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common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We had a great time at this hotel. My friend and I brought our daughters to go to Disney world. When we weren't at the park, the girls were in the pool. They had a blast. The staff is very attentive -- even in the midst of an accident with a fellow guest. The girls also enjoyed the pool party... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed ourselves here and had fun and entertained our 9 year old at the time. Loads of kid friendly stuff in the pools, sprinklers, kiddie pool, entertainment, etc. Over all great and highly recommend this spot!

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San Diego, California
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent four days at this hotel/resort. It really is a hotel versus a resort. The most positive aspect of this location is the pool area. If you are bringing your kids they have daily poolside activities from about 11 until the early evening. They also show movies at the pool on some nights and like many hotels these days, you... More 

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GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Gtimosher, Thank you for staying with us and your recent Trip Advisor posting. I appreciate your comments both positive and constructive. I will certainly share you comments with the team and we will utilize to improve. If ever your travels take you back to Orlando we would love to be of service to you again. Respectfully, Mark Politte General... More 

Hotel Review Summarization

What travelers say

  • Pool area(30)
  • Very nice(7)
  • Water slide(6)
  • Breakfast buffet(6)
  • Great location(6)
  • Pizza hut(4)
  • Friendly and helpful(4)
  • Rooms are clean(4)
  • Disney world(3)
  • Hot tub(3)
Questions? Get answers from hotel staff and past guests. Ask a question

216 photos of this hotel

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Room/suite (69)
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Hotel & grounds (38)
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Pool/beach area (27)
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Dining (4)
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Business center/function rooms (1)
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Bathroom (4)
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Family/play areas (1)
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Other (46)

Management photos: Courtesy of the property manager

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Room/suite (4)
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Bathroom (1)
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Hotel & grounds (2)
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Dining (1)
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Other (6)
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