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All 328 Orlando hotels

Sheraton Lake Buena Vista Resort

4.0 of 5 Hotel   |   12205 South Apopka Vineland Road, Orlando, FL 32836
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68%
Ranked #184 of 328 hotels in Orlando
A recent review
5 of 5 stars reviewed yesterday
Reginald B
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  • Reviews (672)
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672 people have reviewed this hotel

Traveler rating
    187
    272
    128
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307
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

I had a wonderful time at the Sheraton. As a SPG Platinum, I am always well-taking care of in regard to being upgraded to a better room, and free breakfast. Kenzo usually take good care of my reservation as I like to stay in the Main Building. Thank you Kenzo. She is amazing, attentive and always willing to help whenever... More

Was this review helpful? Yes
Port Saint Lucie, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We choose this hotel because we wanted the cousins to have plenty of time in the pool with each other. They loved the slide (we were allowed to go down the slide in groups and I also took my 2 year old with me - many slide pools at resorts aren't so liberal with their rules). Aside from the deep... More

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Austin, Texas
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Average Sheraton but great if you are traveling with a family! The pool and water area is great for a family. For a solo traveler or couples I would not recommend. This is a great family hotel! The room was average. Your typical Sheraton. The outside of the hotel needs to be refurbished or needs to be uplifted.

Was this review helpful? Yes 1
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear mychellzkitchen, Thank you for staying with us and your recent Trip Advisor posting. I appreciate your comments both positive and constructive. I will certainly share you comments with the team and we will utilize to improve. If ever your travels take you back to Orlando we would love to be of service to you again. Respectfully, Mark Politte General... More

1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

For 4 days that we stayed at this hotel Danny was taking great care of me and my family. He is very polite, genuine and we truly enjoyed spending time at the pool because of his attentive service. Thank you Danny

Was this review helpful? Yes 1
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear clear_water_2014, I am so glad to learn that you enjoyed your stay and decided to post it on Trip Advisor. I will certainly share you comments with Danny and the rest of his team members. I am blessed to work with a lot of wonderful people at the resort. If ever your travels take you back to Orlando we... More

Noord, Aruba
1 review
4 of 5 stars Reviewed 1 week ago NEW

We were recommended by a friend to stay at this resort, we have travelled many times to Orlando, and this time we really enjoyed everything. The staff at this resort is amazingly friendly, from top to bottom, very impressed. The beds in the rooms are very comfortable, very comparable with more upscale resorts. We had the honor in meeting the... More

Was this review helpful? Yes
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear CliftonWong, I am so glad to learn that you enjoyed your stay with us and decided to post it on Trip Advisor. I appreciate your kind words and really enjoyed meeting your family. If ever your travels take you back to Orlando we would love to be of service to you again. Respectfully, Mark Politte General Manager More

New Jersey
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Spent 2 nights,while attending a conference here. 2 nights too long. Room was not ready even after 4 pm and check in was at 3pm. Finally after waiting for them to call me at 4:45 I went over to the desk to see what was up. Room still not ready so they "upgraded me to a suite". Building 4 was... More

Was this review helpful? Yes 2
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Jeff G, I apologize that you did not enjoy your stay. I will certainly share your comments with the appropriate staff members and we will utilize to improve. I can assure you that this is not the norm of our service. If ever your travels take you back to Orlando we would love to be of service to you... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I wasn't expecting much from this newly renovated Sheraton. However, what a great value!! My daughter and I decided to stop for a quick Disney World trip on our way down to south Florida. From the second we pulled up to check-in, I was so pleased with the friendly staff. They were very accommodating when it started to pour down... More

Was this review helpful? Yes 1
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Kathy B, I am so glad to learn that you enjoyed your stay and decided to post it on Trip Advisor. I will certainly share your comments with Danny and Jose and the rest of their team. I am sure that will even motivate them further. I am blessed to work with a lot of great people. If ever... More

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was such an amazing experience! My wife and I stayed at the Sheraton in Lake Buena Vusta for our Honey moon, and it was simply amazing, from the beginning we were treated like royalty, we were greeted by the front desk assistant, her name was Kenzo Rutang, she made our stay so magical, my wife and I felt we... More

Was this review helpful? Yes 1
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Alberto R, I am so glad to learn that you enjoyed your stay and decided to post it on Trip Advisor. Also, thank for mentioning Kenzo. She has quickly turned into one of the resort's superstar. We would love to be of service to you again. Respectully, Mark Politte General Manager More

Oranjestad, Aruba
1 review
4 of 5 stars Reviewed 1 week ago

We were recommended by a friend to stay at this resort, we have travelled many times to Orlando, and this time we really enjoyed everything. The staff at this resort is amazingly friendly, from top to bottom, very impressed. The beds in the rooms are very comfortable, very comparable with more upscale resorts. We had the honor in meeting the... More

Was this review helpful? Yes
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Siefgried F, I am so glad to learn that you enjoyed your stay and decided to post it on Trip Advisor. Thank you for your kind words. We would love to be of service to you again. Respectully, Mark Politte General Manager More

Charleston, South Carolina, United States
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We love Sheraton hotels, but I am convinced that this Sheraton is such a good deal for a reason. We are currently staying here now; it is our first night. Upon checking in, the valet and check-in associate were wonderful. We went to our room, dropped our bags after our 10 hour trip, and went to the hotel restaurant to... More

Was this review helpful? Yes 1
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear eLsBells55, I am so sorry that we did not handle your arrival to our restaurant correctly. When people travel and are hungry it is our responsibility to serve them. I am sure this was frustrating and again I apologize. Our resort fee does cover parking and Wifi fees. We have recently installed a brand new internet service in the... More

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Additional Information about Sheraton Lake Buena Vista Resort

Address: 12205 South Apopka Vineland Road, Orlando, FL 32836
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Lake Buena Vista Resort 4*
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Also Known As:
Sheraton Safari Orlando
Sheraton Orlando
Orlando Sheraton
Sheraton Safari Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#31 Spa Hotel in Orlando #36 Luxury Hotel in Orlando #163 Family Hotel in Orlando #184 Top resorts Hotel in Orlando
Hotel Class
Official Description (provided by the hotel)
Create unforgettable memories as you enjoy the city. Complimentary transportation to all Walt Disney World parks or relax with the family in one of our 489 guest rooms. ... more   less 
Number of rooms
490

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