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Sheraton Lake Buena Vista Resort

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12205 South Apopka Vineland Road, Orlando, FL 32836
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Sheraton Lake Buena Vista Resort
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1,226 Reviews from our TripAdvisor Community

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Colorado Springs, Colorado
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I booked through Priceline (name your own price) and wanted a 4* property. This is not 4*! The hotel is more like a motel. The rooms are very noisy, either from traffic at the front of the hotel or air conditioners anywhere else. We had to change rooms twice. I asked for a quiet room before we arrived. We were... More 

Helpful?
Thank panda16465
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Guest; We are so sorry that you did not enjoy your stay with us. I am so sorry that we did not meet your request of being placed in a quiet room. The Front office is reviewing their procedures with room placement. I am glad to see that you enjoyed the staff and facilities. We do have a great... More 

Austin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My family recently stayed here and we really liked the facilities. Everyone was so nice and responsive. We rented a convertible mustang from 6th located at the hotel. We used that to drive to Universal and Disney. Though the hotel offers shuttles to Disney, we wanted to ability to come and go as we pleased. The beds were super comfortable... More 

Helpful?
2 Thank FacesAustin
nj
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Rooms and furniture were dated but bathroom was clean. Towels were new. Pools were amazing. Open till 11pm!, water slide, water basket ball, volleyball, kiddie pool, 3 hot tubs, sit around fire to dry off at night. kids loved it after long day in parks

Helpful?
1 Thank leojackson
Rochester, New York
Level Contributor
114 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 1 week ago

There's really nothing wrong with this property, per se. It has all the amenities that you would want. It is conveniently located relative to all the major Disney/Universal/Sea World attractions. But it's just kind of tired and dated. The bright areas feel over-exposed and maybe even a bit desperate. It's fraying at the edges. I wasn't uncomfortable, nor did I... More 

Helpful?
Thank nmhen
Greensboro, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a Desert Storm veteran and have a uniformed services card. I booked on priceline and when I arrived to the hotel I was checked in by Michael at the front desk. When I gave him card and credit card, he told me that if and when I return to this resort, I can book under the government rate... More 

Helpful?
2 Thank Russell M
Sarasota, Florida
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The staff at the front desk could not have been nicer. They were very friendly and fast. I could tell the hotel was old with some new cosmetic updates. The bed was comfortable. There was definitely wear and tear on the room. The carpet was frayed going out to the balcony. Probably the worse Sheraton I have stayed at. Yet... More 

Helpful?
Thank JLS123
Bega, Australia
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was the second time we have stayed at this hotel. Staff are very helpful, hotel is clean and well maintained. This hotel is very well located good variety of food places within a short walk, some shops, 5 min to outlet mall, and it has a Disneyworld shuttle service.

Helpful?
Thank Angie D
Pullman, Washington
1 review
5 of 5 stars Reviewed 1 week ago

It is hard to choose a hotel in Orlando, cause there has a lot and they all look good. But I'm very glad that we choice this one.The service there are nice and make customers feel comfortable, the pool area is my favorite I played a lot with my friends. And the location is really convenient, there has a lot... More 

Helpful?
Thank LU C
Eugene, United States
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Thank you for such professional and excellent service by SPG Ambassador Jourdan Marsh of Sheraton Lake Buena Vista! She made our weekend stay a very special time as we celebrated our daughter's 21st birthday! She reached out to me immediately upon receiving my reservation as a Platinum member and knowing that we had an event, she made herself available to... More 

Helpful?
Thank Dan S
Overland Park, Kansas
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in bad need of an update. Not your typical Sheraton property quality. It has a nice location and great pool area but the rooms are not to par. As many properties there are in the area I would recommend another property.

Helpful?
Thank Kurt B
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