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Sheraton Lake Buena Vista Resort

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12205 South Apopka Vineland Road, Orlando, FL 32836
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Sheraton Lake Buena Vista Resort
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1,007 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wagram
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

My family chose this hotel because it is pet friendly. We were not disappointed. The staff were friendly and helpful. Fanny spoke to me by name the entire week. My 7 year old daughter loved the bunk beds and pools. I highly recommend renting a cabana by the pool

Was this review helpful? Yes
Philadelphia, Pennsylvania
1 of 5 stars Reviewed 2 days ago NEW

I stayed in the main building (building one) on the first floor. The common areas and check in staff were terrific, but the guest room was refinished, but not rennovated or updated and therefore was dated, shabby and not especially clean. Compounding this issue, the room was on the first floor and had a second door that opened to the... More 

Was this review helpful? Yes
New York City, New York
1 of 5 stars Reviewed 2 days ago NEW

We had a HORRIBLE stay at this hotel. We checked in and booked one of the "family" rooms with the bunk beds. The room was in tower 4 section. Our room we were given to had a horrible odor, musty nauseating smell. They called housekeeping to show us to another room which they went to go "check" on first, it... More 

Was this review helpful? Yes
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Taye here for a weekend and it was fantastic. The theme of this place is awesome. It's like staying in the middle of a jungle. My room was perfect. Bathroom was super clean. The staff was friendly. The location is great. It's close to Downtown Disney and a lot if restaurants and shops. It's also close to the rest of... More 

Was this review helpful? Yes 1
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Dennis G, Thank you for staying with us and your recent Trip Advisor posting. I am glad to learn that you enjoyed your stay. If ever your travels take you back to Orlando we would love to be of service to you again. Respectfully, Mark Politte General Manager More 

Onancock, Virginia
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for a week and found it enjoyable! Rooms were clean and spacious and the staff was friendly and accomodating! Have a large pool with tube slide. Also have kids pool and daily activities for children. Bars had reasonable prices for food and drinks. Bonus- some rooms for families have separate room with bunk beds and fold out couch!

Was this review helpful? Yes
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Lori C, Thank you for staying with us and your recent Trip Advisor posting. I am glad to learn that you enjoyed your stay. If ever your travels take you back to Orlando we would love to be of service to you again. Respectfully, Mark Politte General Manager More 

Washington
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel for two nights while visiting the Disney parks. The location is really just okay in relation to Disney. They do offer a free shuttle at scheduled intervals throughout the day. HOWEVER, when our shuttle arrived the first day, it was full. I'm really not sure why it even stopped. We were the first in line... More 

Was this review helpful? Yes
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Laura F, Thank you for staying with us and your recent Trip Advisor posting. I appreciate your comments both positive and constructive. I will certainly share your comments with the team and we will utilize to improve. If ever your travels take you back to Orlando we would love to be of service to you again. Respectfully, Mark Politte... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Circumstances cut my visit very short and the staff was very accommodating to my needs. It started with driving in to the property. I was warmly Greeted by Kyle, Nicole and Fanny. They're exceptional customer service was everything to me! Thanks Again, TH

Was this review helpful? Yes 1
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear ThomasColdingIII, Thank you for staying with us and your recent Trip Advisor posting. I am glad to learn that you enjoyed your stay. If ever your travels take you back to Orlando we would love to be of service to you again. Respectfully, Mark Politte General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My family has been coming here be 4 years and can honestly say we have never had a complaint !!! The staff here will go out of your way for any of your needs ..I have to give Ivonna at the bar the biggest thanks for our stay who always made sure we were taken care of and that's not... More 

Was this review helpful? Yes 2
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear ThomasColdingIII, Thank you for staying with us and your recent Trip Advisor posting. I am glad to learn that you enjoyed your stay with us. If ever your travels take you back to Orlando we would love to be of service to you again. Respectfully, Mark Politte General Manager More 

Taylor Mill, Kentucky, United States
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm on the fence on how I feel about my experience at this resort. The pool area was great. The had games, a great fire pit and two pool areas including a bar & grill outside. I can't say one negative thing about the staff. Super friendly. All the negatives that happened on our trip, they made it right. Great... More 

Was this review helpful? Yes
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Brad S, Thank you for staying with us and your recent Trip Advisor posting. I appreciate your comments both positive and constructive. I will certainly share your comments with the team. If ever your travels take you back to Orlando we would love to be of service to you again. Respectfully, Mark Politte General Manager More 

Warren, New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I would recommend this hotel for someone visiting all the parks in Orlando. The location is in between all 3 parks, Disney World, Universal, and Seaworld. In the first room we stayed at, the TV was not working, and the area was not very quiet. The hotel looked quite empty, so it looked like they could easily move us to... More 

Was this review helpful? Yes
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Arnav P, Thank you for staying with us and your recent Trip Advisor posting. I am glad to learn that you enjoyed your stay. I am glad to learn that you enjoyed your stay. If ever your travels take you back to Orlando we would love to be of service to you again. Respectfully, Mark Politte General Manager More 

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