We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Vistana Resort - Lake Buena Vista

3.5 of 5 8800 Vistana Centre Drive, Orlando, FL 32821
Hotel website
Hotel deals
Special Offer
Cyber Monday Exclusive
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sheraton Vistana Resort - Lake Buena Vista
Professional photos View all
Browse nearby
Sheraton Vistana Resort - Lake Buena Vista
Write a Review

3,677 reviews from our community

Traveler rating
    1,864
    1,168
    351
    176
    118
See reviews for
2,290
370
19
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (684)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (3677)
  • Mar-May only
    (969)
  • Jun-Aug only
    (1038)
  • Sep-Nov only
    (973)
  • Dec-Feb only
    (697)
All months
KANSAS CITY
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed yesterday NEW

My family and I just returned from 1 week at this resort. We stayed in a 2 bedroom villa. I contacted the front dest manager twice before the date of check in as we have special medical circumstances in our family. He (Simon) was very helpful and provided outstanding customer service. Upon checking in the notes were already in the... More

Was this review helpful? Yes 2
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your praises for your Lakes villa, our caring team member and the outstanding service. Thank you for selecting this resort to spend your family vacation.... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I have just recently come back from Orlando which was amazing trip and have stayed here for the entire trip. The staff where more the friendly to help but did not always know about the area and the things we could do. The room was very clean and tidy and Housekeeping where there everyday to help with are needs. The... More

Was this review helpful? Yes 1
das51, Director of Sales at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your praises for our housekeeping team who prepared your villa. By now you have noticed that we are undergoing aesthetics of our welcome center and... More

Nova Scotia
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here last week and we have only good things to say. We were in the Fountains section, Room 1550, Building 38. We opened our door to the unin and were immediately impressed with the cleanliness, and the size of the facilities. The unit was huge and there were only 2 of us. It was the 2 bedroom,2 bath... More

Was this review helpful? Yes
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, giving us the opportunity to share your praises for the Fountains villa, the view, amenities and service. Thank you for selecting the Sheraton Vistana Resort to enjoy your vacation. We also... More

Kissimmee, Florida, United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were able to get this place on an exchange. We were given two 2 bedroom large suites in the same building. My friend who is a physician joined us along with my wife's close friends. We were close to the shopping areas. We were also given free scrapbooks by Picaboo (worth $200). We were able to get our cribs... More

Was this review helpful? Yes
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor. We are delighted that you have selected the Sheraton Vistana Resort through your exchange company. We also thank you for your patience, while we are undergoing some enhancements to the Welcome... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This hotels lobby is beautiful and it looks really wonderful on the outside. However when I enter the room it seemed a little out of date. When I woke up during the night to use the restroom there were bugs on the floor. And it wasn't until we were checking out that I realized the room door that connected to... More

Was this review helpful? Yes
Sierra Madre, CA
Top Contributor
62 reviews 62 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here recently and had a very pleasant stay at an excellent rate. Having platinum status with Starwood seemed to get me upgraded to a 2 bedroom and was definitely appreciated considering we had 4 total people in our party. The platinum status also got me a free breakfast for two people each day during the stay. I always... More

Was this review helpful? Yes
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your praises for your well-appointed villa. While the villas are not stocked with shampoo/conditioner/lotions our Front Office Team glady provides a your complimentary set during... More

Daytona Beach, Florida, United States
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We checked into hotel and when we went into room we saw some interesting things. The soaps in bathroom were unwrapped and used, the coffee maker had coffee already in it and brewed just coffee filter and grounds, fridge had hair in it and the worst part the microwave still had a sandwich sitting in it. I called the front... More

Was this review helpful? Yes
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your personal concerns. We are sorry to learn that your villa was not prepared and ready for your arrival. It is not typical, as we... More

Abuja, Nigeria
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Family of 4. Stayed in the 2BR/2Bath in the Fountains section for 10 nights. Serene, secure environment. Close to Disney parks, and a Walmart. Target was a short distance away. Clean, big lovely rooms though I disliked the sun roof in the living room of the topmost floor. It let in so much sunlight making the room pretty uncomfortable during... More

Was this review helpful? Yes
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your praises and your personal observations in the Fountains villa. We encourage you to tell our team immediately, if you feel the sunlight is over... More

Sao Paulo, SP
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I decided that was time to take my kids (5, 2 years old) to Disney. After we decided to stay out of any theme park resort, we searched for hotels that offer to guests kitchen, washing machine and dish wash machine, since in a long trip, we believe is better, and cheaper, to cook your own food,... More

Was this review helpful? Yes
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your praises for the Resort, villa and amenities. We are delighted that you have selected this resort to enjoy your vacation and to create lifetime... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We stayed here from Australia, so as we can visit ALL orlando has to offer, not only Disney. Accommodation was beautiful, pools, activity centres, bus shuttles to theme parks and shopping plus great surrounding water and park areas. At the front desk once checked in, all that occurred from then on was the pressure to buy into time share, also,... More

Was this review helpful? Yes
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your praises for villa, amenities and resort ambiance We are very sorry to learn about your personal feelings during the Welcome Experience. Our Mission is... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Vistana Resort - Lake Buena Vista? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Time share(45)
  • Very nice(40)
  • Full kitchen(29)
  • Living room(20)
  • Pizza hut(19)
  • Flat screen TV(17)
  • Food court(16)
  • Pool area(16)
  • Theme park(15)
  • Fountain section(13)

Additional Information about Sheraton Vistana Resort - Lake Buena Vista

Address: 8800 Vistana Centre Drive, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Vistana Resort - Lake Buena Vista 3.5*
Number of rooms: 1682
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, HotelTravel.com, Expedia, TripOnline SA, Despegar.com, Travelocity, Hotels.com, Venere, Agoda, Odigeo and Tingo so you can book your Sheraton Vistana Resort - Lake Buena Vista reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Orlando
Sheraton Vistana Orlando
Vistana Resort Orlando
Sheraton Vistana Resort Lake Buena Vista
Sheraton Vistana Resort Florida
Sheraton Vistana Resort Orlando Florida
Orlando Sheraton
Sheraton Vistana Florida
Sheratons Vistana Resort

1,796 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1459)
Viewed
Pool/beach area (130)
Viewed
Room/suite (416)
Viewed
Bathroom (94)
Viewed
Hotel & grounds (168)
Viewed
View from room (46)
Viewed
Family/play areas (16)
Viewed
Dining (65)
Viewed
0:48
Videos (1)
Viewed
Other (523)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (294)
Viewed
Amenities (55)
Viewed
One Bedroom Villa (50)
Viewed
Pools (61)
Viewed
Restaurants and Bars (16)
Viewed
The Hotel (21)
Viewed
Two Bedroom Villa (91)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Room/suite (9)
Viewed
Dining (13)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (5)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay