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Sheraton Vistana Resort - Lake Buena Vista

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8800 Vistana Centre Drive, Orlando, FL 32821
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Sheraton Vistana Resort - Lake Buena Vista
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4,372 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Level Contributor
1 review
2 of 5 stars Reviewed yesterday NEW

One of the positives of our stay was the location. It was close to WDW which was where we primarily spent our days. The general facilities such as the pools and mini golf were nice and fairly clean. One negative was the poor housekeeping services. They took re-useable bags that we needed for our trip when they cleaned our place.... More 

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Salem, Oregon
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I had a conference there and housed about 117 people for over a week. The staff such as Carolina and Grace and Marcus with PSAV were very workable and made everything run smoothly. They are a great team. I would highly recommend this hotel for functions.

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A TripAdvisor Member
3 of 5 stars Reviewed yesterday NEW

We stayed for 5 days in a 2 bedroom condo. The room was very nice. There are no elevators so if you are on an upper level it could be difficult to carry your luggage. The resort is very spread out so you might have to drive to the pool. When we first arrived I found old receipts under the... More 

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New York City, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We spent a week at the Sheraton Vistana as a family of 5 (four adults and 1 toddler) while visiting Disney World. The villa that we stayed in had 2 bedrooms, a nice sized kitchen, living area and a patio. We loved it and felt right at home! My only issues with the place was the horrible wifi and the... More 

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McAllen, Texas
Level Contributor
97 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed yesterday NEW

The condos are very nice. Ours had two bedrooms, a washer and drye,r den and kitchen with marble countertops and it had a den. Lots of pools and other amenities. It was like living at home. Central Air conditioner worked perfectly. Also very close to the Disney Entrance.

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Boca Raton, Florida
Level Contributor
6 reviews
5 of 5 stars Reviewed yesterday NEW

Every time I go to Orlando we stay here. Even if we don't go out to the major parks, we have a great time here. It's clean, family friendly, and safe. My little ones love the Pirates Pool and slide. They have crafts by the pool, which you pay a fee to do. I love that I can lay out... More 

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Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent a week at the Sheraton Vistana while going to Disney and Universal. If you're not staying at either property, the Vistana is a great place to stay. It is a 10-15 minute drive to each place. There are many restaurants and activities in the nearby area, but you never have to leave the resort as it has many... More 

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das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort. We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation. Your comments shared with Trip Advisor is also appreciated, as it allows the Management Team to share your... More 

NYC
Level Contributor
85 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The check-in process was interesting. You enter a room with check-in desks all around the perimeter, but no indication as to which one you should approach. Several of us were waiting for a few minutes at one desk where one customer was being helped but no one called us over to other desks. I finally approached another counter and asked... More 

Was this review helpful? Yes 2
Westland, Michigan
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The room was decent, but for a long stay, far too small. Clean enough. Parking was decent. Didn't spend much time here, as it was just an overnight to get to our Disney resort. Staff seemed fair enough.

Was this review helpful? Yes 1
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort. We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation. Your comments shared with Trip Advisor is also appreciated, as it allows the Management Team to share your... More 

Boca Raton, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family likes staying at this hotel. The rooms are spacious you won't even feel like you are staying in a hotel. The rooms are clean and well stocked. Service is good. It's close to the theme parks, restaurants and the outlet mall. As a platinum member, most of the time they would upgrade our room to a better one... More 

Was this review helpful? Yes
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort. We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation. Your comments shared with Trip Advisor is also appreciated, as it allows the Management Team to share your... More 

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