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Sheraton Vistana Resort - Lake Buena Vista

3.5 of 5 8800 Vistana Centre Drive, Orlando, FL 32821
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Sheraton Vistana Resort - Lake Buena Vista
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Sheraton Vistana Resort - Lake Buena Vista
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3,566 reviews from our community

Traveler rating
    1,801
    1,138
    337
    175
    115
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2,219
360
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East England
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed today NEW

We had previously stayed here 21 years ago and thought it was great. We stayed for 1 week to get our Orlando/themepark fix. This visit I was very disappointed. We were given a condo with no pretty outlook, the freeway! I guess all the nice ones are timeshare. There was nothing particularly wrong with it, I didn't like the front... More

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Hamburg
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

A true disappointment. We stay often in Sheraton hotels worldwide and are as platinum members normally very happy with the service - however not in this hotel. Reason - several, firstly the hotel has a serious issue with stinking rooms. We changed the room, but there was no difference. Our guess is the malfunctioning air condition, but whatever the smell... More

Was this review helpful? Yes 1
Columbia, South Carolina
Top Contributor
52 reviews 52 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Upon check-in, we were greeted by Ms Hajaharr. She was very friendly, but not very accomodating. We requested a whirlpool tub in the master bedroom, but at check-in, we were told the whirlpool would be in the guest bed-room. We asked Ms Hajaharr if rooms were available with a whirlpool in the master bedroom. She inform us that all rooms... More

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Fishersville, Virginia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A great resort. Stayed in a two bedroom beautiful condo (Cascades timeshare). Grounds are beautiful as are the three main pools. Lots of activities for kids and adults. Only downer was that our unit fronted a highway so there was some noise, otherwise perfect.

Was this review helpful? Yes 2
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your praises for your well-appointed Cascades Villa. It is our delight to learn that you appreciate the Resort, our team have worked very hard to... More

Scotland
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here many times and latest visit enjoyed as always. Ideal location for theme parks. Apartment good, although they say all upgraded there is quite a range across villa options. Undergoing quite a bit of renovation with little disruption. There are a few villas that have balconies facing out on to main roads which are noisy and not much natural... More

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das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your praises for your well-appointed Fountains villa. Your feedback is very important to our Management Team, know that we appreciate your concerns for our success... More

Brasilia, DF
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This resort is really great! The rooms are big, clean and comfortable. The staff is lovely, well trained. However, they create and delivery tax of US$10 that is hidden in the website (I didn´t find yet, but payed:((() Is a great Place to go with your family.

Was this review helpful? Yes
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your praises and your personal concerns. You have mentioned a $10.00 delivery tax, we are unsure about the charge on your folio and would like... More

Paramaribo
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

Definitely recommended for family's. We stayed in the fountains in a two bedroom apartment and was spacious for our family. It has everything you needed, a washmachine incl. dryer, a kitchen with everything in it etc etc. There are some shops and restaurants nearby, aquatica, seaworld, Disneyworld, outlet mall not so far away. I definitely recommend this resort for family's.

Was this review helpful? Yes
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor extending praises for the Fountains Section of the resort. We are glad you enjoyed your spacious and well appointed villa. Families rave about the amenities, ambiance and tranquil setting, especially the... More

Surprise, Arizona
Top Contributor
61 reviews 61 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We arrived at the welcome center at almost midnight. We were promptly given our room key and directions to our room. I had requested a 3rd floor room in a quiet section of the resort and my request was granted. We were so impressed with the amazing villa. We had a 2bd/2 bath room with kitchen, washer/dryer and screened in... More

Was this review helpful? Yes 1
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor extending praises for the resort. We are very pleased to know that your requests were met, and you enjoyed the well appointed villa. At the Sheraton Vistana Resort, our caring team... More

Wharton, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 6 days ago NEW

We enjoyed our stay the villa was everything we expected and more. It was more room than 2 of us needed but that was an added bonus. We received use of the room as a very generous anniversary gift but I would not hesitate to stay here again.

Was this review helpful? Yes
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, to extend your praise for the villa accommodation. We are excited that you have selected the Sheraton Vistana Resort to spend your Anniversary! It is with delight that we share some... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I Stayed here for 6 nights with my mum as it was her holiday after dad passing away and we were not impressed at all. The travel agent we went through booked us in the resort so it wasn't something we would normally book for ourselves we prefer hotels. The first night we got here was late we were tired... More

Was this review helpful? Yes 1
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your personal feedback with our respective Management Team. We are very sorry to learn that the Resort, staff and service did not meet your expectations... More

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Hotel Summarization (Beta)

What travelers say

  • Time share(53)
  • Very nice(46)
  • Full kitchen(31)
  • Living room(22)
  • Pizza hut(20)
  • Food court(19)
  • Flat screen TV(17)
  • Pool area(16)
  • Theme park(15)
  • Fountain section(13)

Additional Information about Sheraton Vistana Resort - Lake Buena Vista

Address: 8800 Vistana Centre Drive, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Vistana Resort - Lake Buena Vista 3.5*
Number of rooms: 1682
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Also Known As:
Sheraton Orlando
Sheraton Vistana Orlando
Vistana Resort Orlando
Sheraton Vistana Resort Lake Buena Vista
Sheraton Vistana Resort Florida
Sheraton Vistana Resort Orlando Florida
Orlando Sheraton
Sheraton Vistana Florida
Sheratons Vistana Resort

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