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All 329 Orlando hotels

Sheraton Vistana Resort - Lake Buena Vista

3.5 of 5 Hotel   |   8800 Vistana Centre Drive, Orlando, FL 32821
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Sheraton Vistana Resort - Lake Buena Vista
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Ranked #42 of 329 hotels in Orlando
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3,124 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (533)
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English first
Pittsburgh, PA
Contributor
16 reviews 16 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I must say I have nothing but positive things to say about the Vistana Resort. Check in was quick and we entered the gated community with our access card. Lots of security presence which felt great, someone at each gate was also nice. The grounds were immaculate as was the upscale, upgraded unit on the second floor. Our unit was... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 3 days ago NEW

Thought the price was right for a family of six, this was the worse place i ever stayed in orlando. we got their on time for check in, but were told it would be 30 more minutes. So in 30 minutes I sent my older son to check, and they told him 2 more hours till our room was ready!... More

Was this review helpful? Yes 1
Mississauga, ON
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just came back from a week and loved the resort. Grounds are beautiful, pools are nice. They did get busy with people leaving their towels on beds but not coming back... Annoying . Only one complaint, the wifi was brutal. You would need to upgrade ($$) to have it improve and if you used it during the day it was... More

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das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, giving us the opportunity to review your feedback and take the necessary actions Thanks for the accolades you shared for the pools and well manicured grounds. Our team works very hard... More

Fredericton, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

My girlfriend and I stayed at this resort last May, so this review comes a little late. Being my girlfriends first time to Orlando/Disney World, I wanted to make sure her time there was "magical". I myself have stayed at this hotel 5 times in previous years and love it, so there was no question where we were going to... More

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das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments, recommendations and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your praises. Your comments have proved that you both enjoyed the villa, amenities, and ambiance! Thank you for your delightful and positive feedback. Know... More

Bedford, New Hampshire
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this property two years in a row while visiting Walt Disney World and have really enjoyed both stays. A lot of properties claim to be right outside of Disney World, but this one really is! It literally takes less than 10 minutes from the resort parking lot to one of the Disney World parks' lots, making... More

Was this review helpful? Yes 1
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments, recommendations and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your concerns. We appreciate your loyalty to the Sheraton Vistana Resort and want to extend our apologies for the Housekeeping Team. Your feedback has... More

vancouver
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

As a family of 4 doing Disney for Spring Break we were looking for a place to wind down at after a fulls day at theme parks. This resort had a great layout. Very warm pools, big hot tubs,friendly service ,nice clientel.We found most people were owners that were vacationing from Ontario etc.The suite itself was excellent.Had everything you need.... More

Was this review helpful? Yes 2
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments, recommendations and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your contributions. We are delighted that you chose the Sheraton Vistana Resort to enjoy your vacation. It’s pleasing to learn that your villa was... More

Toronto
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

When we are on vacation we do not wish to be harrassed by frequent requests to listen to timeshare reps. The front desk check-in staff sent us directly to these reps following check-in. We had no desire to invest in a timeshare and the attempts by these reps was high pressure. The reps persisted by phoning our room throughout the... More

Was this review helpful? Yes 2
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your recent experience at the Sheraton Vistana Resort. Your feedback is valuable as it was immediately escalated to the Directors for Front Office and Marketing. We are very sorry to impose on your private time, and apologize for the nature of the calls which disturbed you and your family. In... More

Stokesdale, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We are a Starwood Vacations Owner and for a Christmas trip decided to take some of our family to Orlando and spend time at Universal Studios. We booked a 2 bedroom room which was clean and accommodating for all the space we needed. My step-daughter and her family took one room and my wife and I had the other, making... More

Was this review helpful? Yes 1
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your wonderful feedback. Thanks for the accolades, we have already escalated them to the respective departments, and please know that we appreciate your loyalty to... More

Kalamazoo
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

There are many things done right at Vistana that make it excellent and a fabulous place to stay. Examples: large spacious 2 bedroom / 2 bathroom condos with laundry and full kitchens. The towels are pretty good. Remodeled perhaps 7 years ago. Many great pools. Lots of recreational opportunities. Pretty good food on site (good not great). Conveniently located to... More

Was this review helpful? Yes
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. One day we will be Fabulous Sheraton Vistana Resort!.. we are on this journey and will get there! We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your praises and vision. Our team have... More

St. Louis MO
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We are Elite Owners and had the VIP check in at the Cascades Recreation Center. It still took about 25 minutes (with a special reserved time to check in) and we were told by our very nice representative that a normal check in at the Welcome Center takes about 45 minutes because they have 1800 units. We had a "review"... More

Was this review helpful? Yes 1
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments, recommendations and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your concerns. We are sorry to learn about the check in time, while we experience high volume on weekends, some guests need extra time... More

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Hotel Summarization (Beta)

What travelers say

  • Time share(54)
  • Very nice(47)
  • Full kitchen(31)
  • Living room(23)
  • Pizza hut(21)
  • Food court(21)
  • Flat screen TV(17)
  • Pool area(16)
  • Theme park(15)
  • Master bedroom(13)

Additional Information about Sheraton Vistana Resort - Lake Buena Vista

Address: 8800 Vistana Centre Drive, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Family Hotel in Orlando
#42 Spa Hotel in Orlando
#42 Top resorts Hotel in Orlando
#101 Business Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Vistana Resort - Lake Buena Vista 3.5*
Official Description (provided by the hotel):
Each villa features Sheraton amenities and special touches, like bathrooms with whirlpool tubs and screened-in patios or balconies. Close to theme parks, exceptional golf and world-famous beaches ... more   less 
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Also Known As:
Sheraton Vistana Resort
Sheraton Vistana
Sheraton Vistana Resort Orlando
Vistana Resort
Vistana
Sheraton Orlando
Sheraton Vistana Orlando
Vistana Resort Orlando
Sheraton Vistana Resort Lake Buena Vista
Sheraton Vistana Resort Florida

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