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Sheraton Vistana Resort - Lake Buena Vista

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8800 Vistana Centre Drive, Orlando, FL 32821
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Sheraton Vistana Resort - Lake Buena Vista
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4,286 Reviews from our TripAdvisor Community

Traveler rating
    2,180
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2,675
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
Level Contributor
1 review
4 of 5 stars Reviewed yesterday NEW

Our room was excellent; housekeeping & maintenance staff were very prompt & courteous. Activities on site were plentiful, altho' there is an extra charge for most of them. Very close to theme parks. There is shuttle transportation to & from the parks but the times are very limied & it depends on who you talk to whether it's free or... More 

Was this review helpful? Yes 1
Greensboro
Level Contributor
113 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed yesterday NEW

Family and I stay on exchange from Marriott. At first we were disappointed with the size of the room but it was an exchange. Check in was a little challenging with customer service not using correct name. There was emphasis on doing the presentation. I didn't like that. The room was modern, up to date and clean. The bed was... More 

Was this review helpful? Yes 1
Roanoke, Virginia
1 review
5 of 5 stars Reviewed yesterday NEW

I was delighted with this resort and all of its amenities. We wisely passed on the timeshare presentation and went straight to our 2-bedroom villa. The location was excellent -- right across from the general store, Zimmie's restaurant and 3 of the 7 pools. But most impressive was the prompt response to dialing "0" when I had questions, needed housekeeping,... More 

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Tarpon Springs, Florida
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed in a 2 bed villa in the Fountains section - it was totally five star -- everything was in perfect condition. Short walk to the pool which was fabulous - nice waterfall, great amenities. Convenient to everything. Pool party was nice for the kids. In pool volleyball court. Highly recommend this property.

Was this review helpful? Yes 1
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Do not take the timeshare tour for park discount tickets not worth the aggravation during your vacation too much pressure 3hours long no breakfast like promised just coffee juice or small muffin the hotel is beautiful and rooms are very nice the whole timeshare experience is the worst especially if your are staying at hotel bc shuttle bus never picked... More 

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Baton Rouge, Louisiana
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I was at the resort for 4 nights and had a wonderful time. The valet agent, Michael Shannon, was absolutely spot on whenever it came to answering my questions about service, parking, or any other concerns. He was caring and helpful and went above and beyond expectations. Definitely will be back.

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Minneapolis, Minnesota
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were in town for a volleyball tournament. It was conveniently located to the Convention Center and to the ESPN Center where the tournament was held. We stayed in a 1 bedroom villa which had plenty of space. The kitchen had everything we needed, the rooms were clean and beds very comfortable. This is a property where they try to... More 

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New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We opted to save $250-300 a night by staying off property, the logic being that whatever inconvenience (not having easy access to go back and forth to parks) and cost (rental car, parking) would be more than offset by the room to spread out, the flexibility to order in and eat at home and the convenience of 2 bathrooms, freezer... More 

Was this review helpful? Yes 1
Indianapolis, Indiana
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed in one of the lock-off condos and shared it w/ another family. Considering it was their father's time-share, they took the larger side and we had the smaller....with great emphasis on the word smaller. Our family of four were crammed in this space. Thankfully, we just left the lock-off open to our friends' space so that greatly helped... More 

Was this review helpful? Yes 1
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort. We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation. Your comments shared with Trip Advisor is also appreciated, as it allows the Management Team to share your... More 

Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice swimming pools. Big family room with bunk beds. I enjoyed the stay at sheraton. All the rides are nearby but you need car to visit. I took rent-a car and my access to all the disney character become very accessible.

Was this review helpful? Yes 1
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort. We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation. Your comments shared with Trip Advisor is also appreciated, as it allows the Management Team to share your... More 

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