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Sheraton Vistana Resort - Lake Buena Vista

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8800 Vistana Centre Drive, Orlando, FL 32821
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1 room 1 guest
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Sheraton Vistana Resort - Lake Buena Vista
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4,437 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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The Nutmeg State
Level Contributor
93 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed today NEW

On arrival we were greeted with attitude and treated unprofessionally. The more questions we asked the worse it got. The young man behind the counter should not be dealing with hotel guests. The property is big and there are a lot of grounds to cover if you need to go from one building to another. Pools, restaurants, etc... all available... More 

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Orlando, Florida
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Our one bedroom villa was so beautiful. Spacious and clean. The kitchen was cool, almost have everything, just cooking. washer and dryer in unit, Loved the balcony with the celing fan. The location was nice

Was this review helpful? Yes
Level Contributor
7 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Our villa was beautifully updated and designed, and the property was maintained and even has seven pools! I wasn't impressed with the walkway up to the villa door, but once inside was blown away! It has to be one of the most elegant villas we've ever stayed in. It had a master suite with jacuzzi and changing area with sink,... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We have stayed here 5 times in 6 years and it's always been enjoyable, when checking in staff made sure we got rooms near each other in the area we requested. We stayed in the Falls area which is near Zimmies pool, this has been renovated (I actually prefer how it was before when you could buy an ice cream... More 

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Grand Cayman
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We own two vacation rental properties in Cayman so I know what I want to see when I stay in a "self catering" place and this place ticked most of the boxes. It is well equipped and the only quibble I had was the quality of the frying pans which are quite poor. I appreciate that people mistreat them but... More 

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das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort. We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation. Your comments shared with Trip Advisor is also appreciated, as it allows the Management Team to review your... More 

Stockport, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Second time stayed here with my husband, son and parents. We stayed in a 2 bed villa which has everything we needed. Room is very spacious and very comfortable. The resort is very well kept with entertainment and fantastic pools. All in all a great place to stay close to restaurants and parks, much better than staying on I DRIVE.... More 

Was this review helpful? Yes
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort. We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation. We also appreciate your kind comments shared with Trip Advisor, as it allows the Management Team to share... More 

Port of Spain, Trinidad
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My family & I stayed here for a week Aug 15-Aug 22, 2015. The villa was beautiful and had all the amenities that we needed and more. The pool was pretty big and our kids enjoyed being in the water for hours. The front desk was always available to answer our questions and they cleaned our room twice a week.... More 

Was this review helpful? Yes 1
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort. We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation. We value your comments which were shared with Trip Advisor as it allows the Management Team to share... More 

Al Hofuf, Saudi Arabia
Level Contributor
47 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We really enjoyed our stay at this beautiful resort placed in a perfect location near all major Orlando’s tourist attractions. The surrounding area also have many shops and restaurants, as well as a nearby outlet mall. The resort have many swimming pools and other leisure activities. Hotel’s reception staff were very helpful and friendly, yet they will disturb you to... More 

Was this review helpful? Yes
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort. We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation. We value your comments shared with Trip Advisor, as it allows the Management Team to share your praises... More 

Bethlehem, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Last week I got the chance to visit the Sheraton. The memory that I go back home with holding so dear to my heart, is our experience with the fun team. Allie, Jamaica, Robert, David, Mo, Edwin, and Judy were simply amazing. They went above and beyond to make sure my girls had a blast. The played with them, did... More 

Was this review helpful? Yes 1
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort. We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation. Your comments shared with Trip Advisor are valuable, as it allows the Management Team to extend these accolades... More 

Vancouver
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a great stay here! Good central location. The resort was well kept and clean. Rooms were spacious. Our room had a fully stocked kitchen with a stove and dishwasher. There was a washer and dryer too. There are pools and gym facilities throughout the resort. There is a small market to buy groceries or there is also a Walgreens... More 

Was this review helpful? Yes
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort. We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation. Your comments shared with Trip Advisor is also appreciated, as it allows the Management Team to share your... More 

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